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All Journal Jurnal Teknik Jurnal Rekavasi JISI UMJ (Jurnal Integrasi Sistem Industri UMJ) Jurnal Ilmiah Universitas Batanghari Jambi Syntax Literate: Jurnal Ilmiah Indonesia Metode : Jurnal Teknik Industri Integritas: Jurnal Antikorupsi Jurnal INTECH Teknik Industri Universitas Serang Raya RADIAL: JuRnal PerADaban SaIns RekAyasan dan TeknoLogi Jambura Journal of Electrical and Electronics Engineering Jurnal Teknik Industri Terintegrasi (JUTIN) Jurnal Sibermas (Sinergi Pemberdayaan Masyarakat) Indonesian Journal of Industrial Engineering & Management Jambura Industrial Review (JIREV) Jurnal Abdimas Terapan JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS Journal of International Conference Proceedings Jurnal Pengabdian Pada Masyarakat Jurnal Abdimas Terapan Jurnal Vokasi Sains dan Teknologi JURNAL PENGABDIAN TEKNIK INDUSTRI Jurnal Pengabdian Masyarakat dan Riset Pendidikan Jurnal Pendidikan Teknik Mesin RADIAL: Jurnal Peradaban Sains, Rekayasa dan Teknologi Journal of Applied Engineering Science
Idham Halid Lahay
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Pengendalian kualitas produk pada Konveksi Deanisa Sport untuk meminimasi defect dengan menggunakan metode Six Sigma Napu, Kartika; Wolok, Eduart; Lahay, Idham Halid
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 1 (2025): January
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i1.39321

Abstract

Convection Deanisa Sport is a business that moves in the production of clothing, among other office uniforms, school uniforms, alma mater jackets, and training sets. This convection is located on Jl. Jaksa Agung Suprapto No.5, Limba U Dua, Kota Selatan, Kota Gorontalo. From the results of initial observations in the field, defective products resulting from convection are still quite a lot in the period from 2023 to 2024. Some products that experience defects include errors in cutting, and the sewing process. the average percentage of defects by 10%. Of course, this percentage is very high for the scale of MSME convection Deanisa, so that for the limitation of product defect tolerance used, it is 2.5% - 3% by referring to research reports (Pratomo & Prassetiyo, 2023) and Research reports (Suhadak & Sukmono, 2021) that conduct research in MSMEs with the same scale as convection Deanisa. Therefore, in this research the author will analyze the quality of products using the six Sigma method through DMAIC steps in the convection process to identify product defects and evaluate the production process in creating products that are in accordance with the specified standards.
PENGUKURAN KINERJA RANTAI PASOK MENGGUNAKAN METODE SCOR DI UMKM ZOELLEN SAGELA GORONTALO Rasyid, Abdul; Sulanda, Sinta Bellah; Hasanuddin, Hasanuddin; Uloli, Hendra; Lahay, Idham Halid
JAMBURA: Jurnal Ilmiah Manajemen dan Bisnis Vol 7, No 2 (2024): JIMB - VOLUME 7 NOMOR 2 SEPTEMBER 2024
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37479/jimb.v7i2.27485

Abstract

Abstrak: UMKM Zoellen merupakan usaha yang bergerak di bidang kuliner yang berada di Gorontalo. Selama menjalankan aktivitas rantai pasoknya UMKM ini pernah mengalami kendala dalam proses pengadaan produksi dan pengiriman yang tidak tepat waktu. Proses pengadaan UMKM pernah mengalami kekurangan penyediaan bahan baku sehingga berpengaruh terhadap proses produksi berupa tidak tercapainya target produksi dan terlambatnya pengiriman produk. Dalam upaya penyelesaian masalah maka dilakukan pengukuran kinerja rantai pasok UMKM dengan metode SCOR dan AHP yang bertujuan untuk mengidentifikasi kinerja rantai pasok dengan mengetahui indikator apa saja yang digunakan serta memberikan usulan perbaikan. Hasil penelitian menunjukan bahwa terdapat 13 indikator kinerja yang terpilih. Berdasarkan hasil pengolahan data, maka diketahui indikator kinerja memiliki nilai 64,61 (average) dengan menunjukan 5 indikator kinerja yang perlu dilakukan perbaikan.
PENGUKURAN KINERJA DENGAN PENERAPAN BALANCED SCORECARD MENGGUNAKAN METODE OBJECTIVE MATRIX DI SAMSAT BONE BOLANGO Lakoro, Adeleyid; Lahay, Idham Halid; Hasanuddin, Hasanuddin
JAMBURA: Jurnal Ilmiah Manajemen dan Bisnis Vol 7, No 2 (2024): JIMB - VOLUME 7 NOMOR 2 SEPTEMBER 2024
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37479/jimb.v7i2.27478

Abstract

Abstrak: SAMSAT sebagai salah satu penyelenggara pelayanan administrasi kendaraan bermotor tidak luput dari berbagai persepsi yang menunjukkan bahwa pelayanan yang dilakukan belum efektif dan kurang berfokus pada masyarakat sehingga memunculkan keraguan tentang kualitas pelayanan yang di berikan oleh kantor SAMSAT, seperti halnya pada SAMSAT Bone Bolango. Terdapat beberapa keluhan dari masyarakat mengenai pelayanan SAMSAT Bone Bolango, seperti keluhan atas lama waktu pembayaran pajak dan mesin pemanggil antrian yang tidak berfungsi sehingga petugas perlu memberikan perhatian lebih agar nomor antrean tidak terlewat. kekurangan lain yang menjadi permasalahan dalam pelayanan pembayaran pajak di SAMSAT Bone Bolango yaitu adanya keluhan dari masyarakat mengenai kurangnya bentuk pengarahan, dan responsivitas pegawai yang didapat oleh masyarakat dalam setiap permasalahan yang terjadi pada saat pembayaran pajak berlangsung. Penelitian ini bertujuan untuk menganalisa dan mengukur kinerja kantor SAMSAT Bone Bolango menggunakan penerapan Balanced Scorecard yang terintegrasi dengan metode OMAX. Berdasarkan hasil penerapan Balanced Scorecard yang diintegrasikan dengan metode OMAX sebagai alat pengukuran kinerja SAMSAT Bone Bolango, diketahui bahwa kinerja SAMSAT Bone Bolango secara keseluruhan dapat dikatakan belum cukup baik karena dari keempat perspektif hanya 1 perspektif yang nilai performansinya di atas nilai rata-rata yaitu perspektif keuangan. Perspektif finansial merupakan perspektif dengan nilai indeks performansi dan indeks produktivitas tertinggi dengan nilai masing-masing 116,67% dan 6,50 Hal ini menunjukan bahwa SAMSAT Bone Bolango memiliki pengelolaan anggaran yang baik. Perspektif pelanggan merupakan perspektif dengan nilai indeks performansi dan indeks produktivitas terendah dengan nilai masing-masing 16,67% dan 3,50 Hal ini menunjukan bahwa masyarakat (wajib pajak) belum cukup puas dengan pelayanan yang diberikan oleh Kantor SAMSAT Bone Bolango.
Optimisasi Desain Rangka Bentor dengan Fokus pada Aspek Keselamatan Menggunakan Metode Pahl and Beitz Aris, Muhamad Alfandi; Arafat, Muhammad Yasser; Lahay, Idham Halid
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 9 No. 1 (2026): January
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v9i1.54218

Abstract

This study proposes a safer bentor frame design using a Research and Development (R&D) approach combined with the Pahl & Beitz design methodology. User requirements were gathered through field observations and questionnaires, revealing major safety issues in current bentor structures, including braking performance, suspension reliability, and dimensional inconsistency. A revised configuration was developed featuring a rear passenger layout, AISI 1020 frame material, front disc brake, telescopic suspension, and a differential drivetrain system. Structural performance was verified through static load simulation using Finite Element Analysis (FEA) based on real operating conditions. The results indicate a maximum stress of 140 MPa, displacement of 0.49 mm, and a safety factor of 2.49, remaining within the allowable limit of the material’s 351 MPa yield strength. These findings demonstrate that the proposed design offers improved structural integrity, stability, and operational safety, making it a viable alternative for practical implementation.
DESIGN OF SEWING MACHINE OPERATOR AIDS USING THE QUALITY FUNCTION DEPLOYMENT (QFD) METHOD AT DEANISA CONVECTION Kartika Napu; Eduart Wolok; Idham Halid Lahay
Jurnal Ilmu Teknik Terapan Vol 1 No 1 (2025): Journal of Applied Engineering Science (JUNI)
Publisher : Politeknik Kebangsaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65177/jaes.v1i1.2

Abstract

The convection industry in Indonesia faces challenges in improving efficiency and productivity, especially in the work process of sewing machine operators. This research aims to design tools that can improve operator performance using the Quality Function Deployment (QFD) method. The QFD method was chosen because of its ability to identify and translate user needs into appropriate design specifications. Deanisa Sport Convection is a business engaged in the production of clothing, including office uniforms, school uniforms, alma mater jackets, and training sets. From the results of preliminary observations in the field, defective products produced from convection are still quite a lot in the period 2023 to 2024. There are many products that experience defects including errors in the sewing process. The data obtained is then analyzed and mapped into a QFD matrix, which connects user needs with the technical characteristics of the tools to be designed. The final design of the resulting tool is expected to increase operator comfort and productivity, and reduce product defects during the production process. By using the QFD method in designing assistive devices for sewing machine operators, it can produce product designs that meet the needs of sewing operators and have optimal features.
Mengukur Kelelahan dan Beban Kerja Mental Karyawan di Warehouse PT. Agility International Menggunakan KAUPK2 dan Metode NASA-TLX Vicky Zulfikar Rahansyah; Idham Halid Lahay; Trifandi Lasalewo
Jurnal Ilmu Teknik Terapan Vol 1 No 2 (2025): Journal of Applied Engineering Science (Desember)
Publisher : Politeknik Kebangsaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65177/jaes.v1i2.52

Abstract

Beban kerja mental adalah sebuah kondisi yang dalami oleh pekerja dalam pelaksanaan tugasnya dimana hanya terdapat sumber daya mental dalam kondisi yang terbatas. Penelitian ini bertujuan untuk mengetahui keluhan sakit pada tubuh, mengukur perasaan kelelahan kerja dan mengukur beban kerja mental pada karyawan di Warehouse PT. Agility International. Penelitian dimulai saat penyebaran kuesioner menggunakan fitur Google form dengan 3 jenis kuesioner yaitu QNBM, KAUPK2 dan NASA-TLX. QNBM untuk mengetahui keluhan-keluhan sakit pada tubuh, KAUPK2 untuk mengetahui perasaan kelelahan kerja dan NASA-TLX untuk mengukur beban kerja mental pada karyawan. Hasil QNBM didapatkan keluhan sakit tingkatan sangat sering pada bagian leher atas, leher bawah, punggung, pinggang, pergelangan tangan kiri, pergelangan tangan kanan, tangan kiri, lengan atas kiri, paha kiri, paha kanan, betis kiri dan betis kanan. Hasil KAUPK2 didapatkan nilai rata-rata  > 2 yang dinyatakan bahwa karyawan pernah mengalami kelelahan. Hasil NASA-TLX didapatkan 22% karyawan mengalami beban kerja mental tingkatan sangat tinggi.
Penentuan Lokasi Gudang Baru Untuk Meminimalkan Jarak Pengiriman Di PT. QRZ: Pusat Gravitasi Taufik, Muh; Lahay, Idham Halid; Giu, Jamal Darusalam
Metode : Jurnal Teknik Industri Vol. 12 No. 1 (2026): Jurnal Metode
Publisher : Universitas Muhammadiyah Sorong

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33506/mt.v12i1.4871

Abstract

PT. QRZ is a company located in Surabaya in the manufacturing industry selling iodized salt. This research aims to determine new warehouse location that are effective and efficient in minimizing transportation costs to distribution locations in Central Java. In current conditions with warehouses in Surabaya, the company's transportation costs are very high. This is caused by the shipping distance from the warehouse to the distributor, which is relatively far. This research uses the center of gravity and saving matrix method. The research using the center of gravity obtained the proposed location with coordinates (- 7.364217729, 110.488803), Kumpulrejo, Argomulyo Sub-district, Salatiga City, Central Java 50734. Analysis of the distance from the proposed warehouse using a saving matrix obtained a proposed location with a saving matrix of 38114.7 km. The proposed location can provide distance savings of 4,016.6 km, originally 8.372 km, оr get an efficiency of 47.98% and transportation costs of IDR 49,458,009, which means a reduction of 24.26%, initially IDR 65,301,600 per month.
Customer Loyalty Analysis with Markov Chain and Customer Bonding Strategy: Case Study at PT XYZ Anwar, Balqis; Lahay, Idham Halid; Uloli, Hendra
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 7, No 1: February 2026
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v7i1.33981

Abstract

Thiis stiudy aiims to analyze customer loyalty at PT XYZ is using the Markov Chain approach and Customer Bonding strategy. The research method combines quantitative analysis through Markov Chain to predict customer switching and qualitative analysis through questionnaires to measure the effectiveness of the Customer Bonding strategy. The results showed that the probability of customers staying was 54%, while the probability of moving to competitors was 46%. The Customer Bonding strategy, especially in the aspects of relationship bonding and advocacy bonding, has proven effective in increasing customer loyalty. The strategies that can be carried out so that XYZ Workshop does not experience a drastic decline in customers are by implementing strategies such as: Customer Retention Strategy, Improving Quality and Differentiation, Expanding Market Access, and Reanalyzing Business Models. However, the availability of spare parts and product design are still weaknesses that need to be improved.This study provides practical implications for companies in designing more effective customer retention strategies.
Pengukuran Kinerja Rantai Pasok di PT XYZ dengan Pendekatan SCOR dan AHP Elsa Kristy Damanik; Eduart Wolok; Idham Halid Lahay
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 9 No. 2 (2026): April
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v9i2.55972

Abstract

PT XYZ is a manufacturing company that produces foam and spring beds. The company has experienced problems in supply chain management, particularly delays in the delivery of raw materials from suppliers, which have disrupted production activities and hampered the achievement of company targets. This study aims to measure supply chain performance, identify key performance attributes, and formulate recommendations for improvement. Performance measurement was carried out using the Supply Chain Operations Reference (SCOR) model, and attribute weighting was performed using the Analytical Hierarchy Process (AHP) method. The results showed that PT XYZ’s supply chain performance score was 94.58, which is categorized as Excellent. However, indicators such as the timeliness of raw material deliveries, production schedule compliance, and level of production machine damage were still below standard. Recommendations for improvement include improving inventory planning, more efficient production scheduling, and increasing machine reliability.
Pengaruh Lingkungan Kerja dan Kepuasan Kerja Terhadap Produktivitas pekerja Buruh di PT XYZ dengan metode PLS-SEM Setiawan, Deni; Lahay, Idham Halid; Pratiwi, Monica
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 9 No. 2 (2026): April
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v9i2.56751

Abstract

Work productivity is an important factor in improving company performance, especially for labor workers whose performance is strongly influenced by the work environment and job satisfaction. This study aims to analyze the effect of the work environment and job satisfaction on worker productivity at PT XYZ. The research method used is a quantitative descriptive approach with the Partial Least Squares–Structural Equation Modeling (PLS-SEM) method. The variables used in this study include the work environment as variable X1, job satisfaction as variable X2, and work productivity as variable Y. The results show that the work environment has a positive and significant effect on work productivity with a path coefficient value of 0.579 and a P-value of 0.000. Job satisfaction also has a positive and significant effect on work productivity with a coefficient value of 0.338 and a P-value of 0.006. The R-square value of 0.750 indicates that these variables explain 75% of work productivity, while the remaining 25% is influenced by other variables outside this study.
Co-Authors Abdul Rahman Dai Abdul Rasyid Abdul Rasyid Abdul Rasyid Abdul Rasyid Abdullah, Aizza Kirana Adjidji, Masyita Nur Aulia Afriyanti Mii Aizza Kirana kirana Akhirul Ramadhan Amirudin Y. Dako Andi Maga Umara Anggun Ocktaviana Damopolii Annisa Latief Anom, Adji Saputra Anwar, Balqis Arafat, Muhammad Yasser Arfan Utiarahman Arifin Nurcahyo Zumadillah Hasania Arip Mulyanto Aris, Muhamad Alfandi Atima, Abdul Wahid K Ayuni, Dewi Riasty Balqis Anwar Bawole, Malfrin G. Bina, Rahayu Fiqriyah Buyung R. Machmoed Buyung Rahmad Machmoed Darusalam, Jamal DENI SETIAWAN Dwi Noviani Eduart Wolok Elsa Kristy Damanik Erin Afrilia Afrilila Fahri Mahful Fahrudin Zain Olilingo Fahrul D. Hoesa Febriansyah, Moh Fajar Felisah, Andi Ratu Fentje Abdul Rauf Fitri , Hastiya Annisa Florensia Ni Made Diah Dwiyanti H Hasanuddin H Hasanuddin Hafid Rahmandan Hasanuddin Hasanuddin . Hasanuddin Hasanuddin Hasanuddin Hasanuddin hasdianti, waode nirma Hendra Uloli Husin, Salmawati Ifan Wiranto Iksal Djilham Piyohu Irwan Wunarlan Irwan Yantu Iskandar Zulkarnain Nasibu Jamal Darusalam Giu Jilham, Aqshal Kartika Napu Kawengian, Alfredo Rianto Lakoro, Adeleyid Laoh, Farid Lapai, Yolanda Larosa, Esta Lasau, Syakri Latjengke, Mohamad Julfikar Lita Setiawati Macmoed, Buyung Rahmad Mado Tatudi Maru, Aan Yetno Moammad Palilati Moh. Ainul Fais Mohamad Isro' Eddy Monica Pratiwi Muh Taufik Nadjamuddin, Difa Nurul Asyifah Napu, Kartika Nugroho, Hastiya Annisa Fitri Nugroho, Mutiara Kurnia Nugroho, Sinung Nurcahyo, Fajar Nurfaisal Harun Nurmarifah, Atun PRAMUDIBYO, SUGENG PRAMUDIBYO Pratiwi, Monica Prayogo, LM Fandy Pusponegoro, Luh Wianda Putri Famalya Melu Puyuhiyo, Zulqarnain Rahmat Deddy Rianto Dako Rahmat Deddy Riyanto Dako Ramli, Rudianto Rezkiawan Tantawi Ribut Santoso Rio Monoarfa Rudolf Simatupang Safitri, Rindiani Silvana Mohamad Siti Hidayanti Mutiara Kurnia, Siti Hidayanti Mutiara Sovia Lestari Sri Ayu Ashari Stella Junus Suaib, Fadel Sudjarwo Sukoco Sulanda, Sinta Bellah Sunardi Sunardi . sunardi sunardi Surya Handrisusanto Ahmad Syahrir Abdussamad syakri lasau Syarifuddin Achmad Tasya Shalsabilla Trifandi Lasalewo Vicky Zulfikar Rahansyah Wahab Musa Wahyu Saputra Wandradianto Mokoagow Wandra waode nirma hasdianti Wayan Andika Riyantara Widodo, Langgeng Wolinelo, Rifan Wolok, Eduar Wrastawa Ridwan Yolanda Lapai