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All Journal Jurnal Ekonomi & Bisnis PNJ (JEKBIS PNJ) EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis COMPETITIVENESS JOURNAL Jurnal Mirai Management Jurnal Manajemen STIE Muhammadiyah Palopo EKONOMIS : Journal of Economics and Business JMM (Jurnal Masyarakat Mandiri) SEIKO : Journal of Management & Business Patria Artha Journal of Accounting Dan Financial Reporting YUME : Journal of Management JURNAL EKONOMI SAKTI (JES) Mega Aktiva: Jurnal Ekonomi dan Manajemen Dinasti International Journal of Management Science Dinasti International Journal of Digital Business Management Journal of Economic, Public, and Accounting (JEPA) Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Ilmu Manajemen Profitability BJRM (Bongaya Journal of Research in Management) Economics and Digital Business Review Annals of Management and Organization Research Journal La Bisecoman Jurnal Manajemen Sains dan Organisasi (JMSO) Al-Buhuts (e-journal) Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi Journal of Accounting and Finance Management (JAFM) Journal of Training and Community Service Adpertisi Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Journal of Artificial Intelligence and Digital Business Indonesia Accounting Research Journal International Journal of Accounting, Management, Economics and Social Sciences (IJAMESC) Economos : Jurnal Ekonomi dan Bisnis Jurnal Bisnis dan Kewirausahaan Nobel Community Services Journal International Journal of Economic Research and Financial Accounting Jurnal Penelitian Pendidikan Indonesia Journal Metaverse Adpertisi International Journal of Economics, Business and Innovation Research International Journal of Education, Management, and Technology Indonesian Journal of Innovation Multidisipliner Research Balance: Jurnal Ekonomi Jurnal Publikasi Ekonomi dan Akuntansi Amnesty: Jurnal Riset Perpajakan GoodWill Journal of Economics, Management, and Accounting
Romadhoni, Buyung
Universitas Muhammadiyah Makassar
Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Public Health Social Sciences Other

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PENGARUH INOVASI DAN KUALITAS PRODUK TERHADAP KEPUASAN KONSUMEN MELALUI PRODUK BARU PADA PT. PRAPTA MAKASSAR Erniati, Erniati; Romadhoni, Buyung; Mappatompo, Andi
COMPETITIVENESS Vol. 10 No. 2 (2021): COMPETITIVENESS
Publisher : UNIVERSITAS MUHAMMADIYAH MAKASSAR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/competitiveness.v10i2.6597

Abstract

This study aims to determine the extent of the influence of innovation and product quality on customer satisfaction through new products. This type of research uses a quantitative approach. Data collection techniques through online questionnaires to 180 respondents. Hypothesis testing uses path analysis with the help of AMOS 21 software.The results showed that the innovation variable had a significant positive effect on new products; Product quality has a significant positive effect on new products; Innovation has a significant positive effect on customer satisfaction; Product quality has no significant positive effect on customer satisfaction; New products have a significant effect on customer satisfaction; Innovation has a significant positive effect on customer satisfaction through new products and product quality has a significant positive effect on customer satisfaction through new products. Keywords: Innovation, Product Quality, Customer satisfaction, New produduct.
PENGARUH E-SERVICE QUALITY TERHADAP CUSTOMER SATISFACTION MELALUI PERCEIVED VALUE PELANGGAN APLIKASI GRAB FOOD DI KOTA MAKASSAR Bahtiar, Bahtiar; Romadhoni, Buyung; Muchran, Muchriady
COMPETITIVENESS Vol. 10 No. 2 (2021): COMPETITIVENESS
Publisher : UNIVERSITAS MUHAMMADIYAH MAKASSAR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/competitiveness.v10i2.6600

Abstract

This study aims to determine the effect of E-service quality on customer satisfaction through the customer's perceived value of the Grab Food application in Makassar City. This research is experimental, the research design used is associative research. associative or relationship is research that aims to determine the relationship between two or more variables. The research data obtained that E-service quality has a significant positive effect on Perceived value with P = 0.000 <0.05 with a coefficient value of 0.500, this coefficient indicates that the better the E-service quality perceived by consumers, the better the perceived value will also be, and Perceived value has a significant positive effect on customer satisfaction with P = 0.000 <0.05 with a coefficient value of 0.233, this coefficient indicates that the better the perceived value, the better customer satisfaction, while E-service quality has a significant positive effect on customer satisfaction with P = 0.000 < 0.05 with a coefficient value of 0.547, this coefficient indicates that the better the E-service quality perceived by consumers, the more customer satisfaction will increase. And finally, E-service quality has a significant influence on customer satisfaction through Perceived value with a coefficient value of 0.274, this coefficient indicates that good service quality perceived by consumers will encourage consumers to increase perceived value for products and ultimately have an impact on better consumer satisfaction.Keywords: E-service quality, Customer satisfaction, and Perceived Value.
ANALISIS HARGA TANDAN BUAH SEGAR KELAPA SAWIT DI KABUPATEN PASANGKAYU Hasriani, Hasriani; Romadhoni, Buyung; Mappatompo, Andi
COMPETITIVENESS Vol. 10 No. 2 (2021): COMPETITIVENESS
Publisher : UNIVERSITAS MUHAMMADIYAH MAKASSAR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/competitiveness.v10i2.6602

Abstract

This study aimed to determine the difference in the price of palm tree fresh fruit bunch in Pasangkayu Regency and to find out why the various traders’ behavior in giving prices to farmers. This study used qualitative research. The type of this research approach was descriptive. To determine the informants in this study was throung the snowball sampling technique. Snowball technique was a sampling method in which informants are obtained through a rolling process from one informant to another. The number of informants in this study were 8. The results showed that differences in ownership of ISPO and RSPO certificates for each palm oil company affects the price policy offered by each company. The difference in prices received by farmers was also influenced by the behavior of collectors in determining prices, each of them incurs a different amount, the costs are transportation, wage of workers, distance, quality of fruit, and operational costs as well as the amount of profit that collectors want to get. Keywords: Price, Fresh Fruit Bunches.
PENGEMBANGAN KAWASAN WISATA BERBASIS PARTISIPASI MASYARAKAT LOKAL DI DESA KAHAYYA KABUPATEN BULUKUMBA Sannu, Rahman; Romadhoni, Buyung; Rezky, Amelia
COMPETITIVENESS Vol. 10 No. 2 (2021): COMPETITIVENESS
Publisher : UNIVERSITAS MUHAMMADIYAH MAKASSAR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/competitiveness.v10i2.6606

Abstract

This research aims to analyze governance policies and the role of the community in the development of tourist areas conducted by the Bulukumba District Cultural and Tourism Office and formulate a model for the development of participation-based tourist areas in Kahayya Village, Kindang District, Bulukumba Regency. The problem in this study is that the management of tourism governance in Bulukumba Regency has not experienced a significant increase in the number of visitors. The low number of visits can be due to a less professional, transparent, accountable, and un-integrated governance system and inadequate infrastructure transparency. This method uses quantitatitive research. The results showed that: 1) Policies carried out by the Bulukumba District Cultural and Paratourism Office in the governance of Kahayya Village Natural Tourism Area included cooperation with several communities, approaches to the community in the creative economy, and formed RIPPDA (Regional Tourism Planning Master Plan) in 2009. 2) Kawadan tourism needs to be managed properly by collaborating with cuttingholders for the development of the tourism sector including the Natural Tourism Area in Kahayya Village. 3) Several development models that need to be done for the development of tourist areas in Kahayaa Village of Kindang District of Bulukumba Regency, namely cultural elements need to be maintained in the development of natural tourism areas in Kahayya Village to attract tourists visiting Kahayya Village, creating new innovations such as tour guides involving the surrounding community in Kahayya Village, utilizing social media and also collaborating with millennial figures to promote tourist areas.  Nature in Kahayya Village and does not build luxury facilities such as hotels and other facilities that can change the nuances of nature in the natural tourist area in Kahayya Village. Keywords: Policy, Role of Society
The Influence of Service Quality and Promotion on Purchasing Decisions of Electronic Products at Maxi Store Sultan Alauddin Makassar Anugrah Annur; Buyung Romadhoni; Aulia, Aulia
Economos : Jurnal Ekonomi dan Bisnis Vol. 8 No. 2 (2025): ECONOMOS : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Parepare

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31850/economos.v8i2.3986

Abstract

Abstract This study is quantitative research aimed at examining the influence of service quality and promotion on purchasing decisions for electronic products at Maxi Store Sultan Alauddin Makassar. The research sample was taken from customers of Maxi Store Sultan Alauddin Makassar. The data used in this study are quantitative in nature, obtained through distributed questionnaires that are directly related to the research problem. Data collection techniques included observation and questionnaire distribution. The data sources consist of both primary and secondary data. The research instrument applied in this study was a literature-based method. Data analysis was conducted using statistical calculations with the Statistical Package for the Social Sciences (SPSS) version 26. The results show that service quality and promotion have a positive and significant effect on purchasing decisions. Furthermore, the variables of service quality and promotion, when considered simultaneously, also have a positive and significant influence on consumers’ decisions to purchase electronic products. The findings suggest that service quality should be continuously improved and promotional strategies should be expanded, as both factors play a crucial role in shaping consumer purchasing decisions.
Pengaruh Digital Marketing, Word of Mouth dan Kepercayaan terhadap Keputusan Pembelian Mobil Suzuki pada PT Megah Putra Sejahtera Kota Makassar Ramadani, Tenri Wahyu; Romadhoni, Buyung; Muchran, Muchriady
Ekonomis: Journal of Economics and Business Vol 9, No 2 (2025): September
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/ekonomis.v9i2.2325

Abstract

This study aims to examine and analyze the influence of digital marketing, word of mouth, and trust on purchasing decisions for Suzuki cars at PT. Megah Putra Sejahtera in Makassar. The research adopts a quantitative approach with a survey design. Data was collected through a questionnaire distributed to 160 customers of PT. Megah Putra Sejahtera. The data analysis technique used is path analysis. The results show that digital marketing and word of mouth have a positive and significant impact on customer trust. Trust, in turn, significantly affects the purchasing decision for Suzuki cars. However, the direct impact of digital marketing and word of mouth on purchasing decisions, without the mediation of trust, was not found to be significant. These findings suggest that customer trust is an important mediating variable in the relationship between digital marketing, word of mouth, and purchasing decisions. The study recommends that future research consider additional variables such as service quality, product quality, and reference groups to further enrich the analysis of purchasing decision-making.
The effect of service quality and shariah compliance on customer loyalty by mediating customer satisfaction Romadhoni, Buyung; Amin, Asbi; Arnida, Arnida
Annals of Management and Organization Research Vol. 7 No. 2 (2025): November
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i2.2538

Abstract

Purpose: This research to examine the influence of Service Quality and Shariah Compliance on Customer Loyalty; Service Quality and Shariah Compliance influence customer satisfaction; Customer Loyalty influences Customer Satisfaction; Service Quality and Shariah Compliance towards Customer Loyalty by mediating customer satisfaction. Methodology/approach: This study uses a quantitative descriptive research. Taken from clients of PT Bank Syariah Indonesia KCP Makassar Panakukang with a test estimate of 150 respondents. Results: Service quality, Shariah Compliance and customer satisfaction has a positive effect on customer loyalty; service quality and Shariah Compliance has a positive effect on customer satisfaction; service quality has a positive effect but Shariah Compliance has not effect on customer loyalty through customer satisfaction. Conclusion: Of the seven hypotheses found, six were accepted but one hypothesis was rejected. Limitations: A survey of 150 clients at one branch, which restricts the generalizability of the findings to all customers of PT Bank Syariah Indonesia in Makassar. Contribution: It is hoped that the results of this research can provide information on marketing strategies in sharia practice, especially in improving service quality, sharia compliance, customer satisfaction in increasing customer loyalty.
KONTRIBUSI PENDAPATAN ASLI DAERAH TERHADAP PENERIMAAN PEMERINTAH DAERAH KABUPATEN TAKALAR Romadhoni, Buyung; Akhmad, Akhmad; Amir, Amir
Patria Artha Journal of Accounting dan Financial Reporting Vol 5, No 1 (2021): Patria Artha Journal of Accounting dan Financial Reporting
Publisher : Universitas Patria Artha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33857/jafr.v5i1.422

Abstract

Dalam era otonomi daerah dewasa ini,  pendapatan asli daerah diharapkan  menjadi sumber penerimaan utama dari penerimaan daerah, namun pada kenyataanya kontribusi Pendapatan Asli Daerah terhadap total penerimaan daerah relatif masih kecil, sekaligus menunjukkan bahwa kemandirian keuangan pemerintah daerah relatif kecil. Oleh karena itu penelitian ini bertujuan untuk; mengetahui kontribusi masing-masing variabel pajak daerah, retribusi daerah, hasil pengelolaan kekayaan daerah yang dipisahkan; dan lain-lain pendapatan asli daerah yang sah terhadap pendapatan asli daerah di Kabupaten Takalar dan mengetahui kontribusi pendapatan asli daerah terhadap total penerimaan pemerintah daerah Kabupaten Takalar. Penelitian ini menggunakan data sekunder yang bersumber dari  Direktorat Jenderal Perimbangan Keuangan Kementerian Keuangan Republik Indonesia dan Pemerintah Kabupaten Takalar tahun 2010 sampai tahun 2020. Hasil penelitian menunjukkan bahwa pajak daerah dan dan lain-lain pendapatan asli daerah  yang sah memiliki kontribusi yang cukup besar terhadap pendapatan asli daerah kabupaten Takalar. Hasil penelitian juga menunjukkan bahwa kontribusi pendapatan asli daerah terhadap total pendapatan daerah relatif masih kecil, tetapi tren peningkatan kontribusi cenderung meningkat dari tahun ke tahun.
STUDI PENDAPATAN NELAYAN TRADISIONAL DI PESISIR PANTAI KABUPATEN TAKALAR Amir, Amir; Romadhoni, Buyung; Rasulong, Ismail; Akhmad, Akhmad; Ali, Muhammad Yunus
Patria Artha Journal of Accounting dan Financial Reporting Vol 4, No 2 (2020): Patria Artha Journal of Accounting dan Financial Reporting
Publisher : Universitas Patria Artha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33857/jafr.v4i2.359

Abstract

Traditional fishermen are characterized as poor people with low quality of food and housing, low savings and investment and low standards of living. The income of fishermen's fishing business is very different from that of traders and farmers. If traders can calculate their profit every month, as well as farmers can predict their yields, this is not the case with fishermen whose activities are full of uncertainty and are speculative and volatile. When compared to farmers, fishermen's non-fishing income is less varied because farmers have more time to work outside of agriculture. This study aims to determine the amount of income of traditional fishermen in the Coastal Coast of Takalar Regency. This research was conducted in the Coastal Coast of Takalar Regency. The population in this study were all fishermen who use outboard motor fleets in fishing business on the coast of Takalar Regency. Sampling was done by random sampling method and selected 58 fishermen respondents who are considered to represent all populations. The data obtained were then analyzed using descriptive analysis and Break Event Points. The results showed that the average amount of profit obtained by fishermen in one fishing trip was Rp. 288,900. Meanwhile, the results of the break even point analysis show that the fishermen are at the main point of return when they catch 11.11 kg of fish caught for one time fishing.
Pengaruh Costumer Relationship Management, Keamanan Layanan terhadap Kepuasan Nasabah dan Loyalitas Nasabah dalam Penggunaan Mobile Banking pada PT. Bank Mandiri Tbk Cabang Takalar Mardaniar, Andi; Mappatompo, Andi; Romadhoni, Buyung
Ekonomis: Journal of Economics and Business Vol 9, No 1 (2025): Maret
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/ekonomis.v9i1.2317

Abstract

This study aims to evaluate the effectiveness of targeted policies including customer relationship management, service security schemes to minimize user concerns about misuse of personal data in encouraging customer satisfaction in using mobile banking. The quantitative method approach uses a questionnaire as a source of data collection. This study used 200 respondents using the path analysis technique. The results showed that customer relationship management has a positive but insignificant effect on customer satisfaction, but service security has a significant positive effect on customer satisfaction. This finding suggests that a more consistent customer relationship management framework is essential to optimize the contribution of customer satisfaction. This study highlights the potential for highly effective customer feedback data and information management and can be used as a basis for knowing what customers need in order to achieve maximum customer satisfaction.
Co-Authors Abdul Razak Munir Abidin, Abdul Hayyi Ahmad, Bashiruddin Akhmad Akhmad Akhmad, Akhmad Alam, Syamsul Alam Ali, Muhammad Yunus Alriani, Rita Alya Syalsabila Amelia Rezky Amin, Asbi Amir Amir Amir Amir Amir Amir Anastasya Cahyana Waode Andi Mappatompo Andi Risfan Rizaldi Ansar HK Anugrah Annur Arief Muhsin Arnida Arnida Arsal, Muryani Asbahar Asbahar Asbi Amin Asrawan Asrawan Asriani Hasan Aulia Aulia Aulia Aulia Bahtiar Bahtiar Bahtiar Bahtiar Bangsawan, Gema Bashiruddin Ahmad Cecet Eriani Chairul Ihsan Burhanuddin, Chairul Ihsan Dara Ayu Nianty Deasy Mauliana Dwita Ansir, Ratna Erniati Erniati Erniati Erniati Faidhul Adzim Faidul Adziem Fausiah Fausiah Fina Diana Firman syah Hala, Yusriadi Hariyati Hariyati Hasriani Hasriani Hasriani Hasriani, Hasriani Ibrahim Ibrahim Ibrahim Ibrahim idha, Sulfaidah Indrayani, Syarthini Indrayani, Syhartini Irwan Abdullah J, Jusriadi Jaya, Athira Dwi Jumriani Ansar M. Hidayat M. Hidayat Marchetia, Alva Ade Mardaniar, Andi Markiones, Sartika Aprilia MAULIANA, DEASY Moh. Aris Pasigai Mohammad Rahmat N Muchran, Muchriady Muchtar muchtar Muh Yasin Mulyadi Muhammad Adil Muhammad Adil Muhammad Adil, Muhammad Muhammad Agus Muljanto Muhammad Rusydi Muhammad Rusydi Muhsin, Muh Arief Muliani Muliani, Muliani Multasamsi Muryani Arsal Mustaking, Mustaking Naidah, Naidah Naidah, Naidah Naldah Naldah Naomi Patiung Nasrullah Nasrullah Nasrullah Nasrullah Nasrullah Nasrullah Niluh Putu Evvy Rossanty Nur Mushlimah Nur Naninsih Nurul Ilmianih Orfyanny S. Themba Pamungkas, Mahesa Angel Rahman Sannu Rahmat Herman Ramadani, Tenri Wahyu Rasulong, Ismail Rezky, Amelia S.Themba, Orfyanny Sahrullah, Sahrullah Samsul Rizal Samsul Rizal Sannu, Rahman Saputera, Muliadi takdir Sembiring, Rinawati Sherry Adelia Natsir Kalla Sherry Edelia Natrir Kalla Siti Aisyah Sri Andayaningsih Sri Sulaeni Arif Putri St. Syahriati Suci Wulandari Sulaiman, Syarifuddin Sulfa Sulfa Sumiati Sumiati Syahrtini Indrayani SYAMSU ALAM Syarthini Indrayani Syarthini Indrayani wahyuni wahyuni Yuni Misra Hayu Yusril, Muh.