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Evaluasi Website Villas & Homestay Kota Wisata Batu Menggunakan Webqual 4.0 dan Importance - Performance Analysis (IPA) Ebid Dliya'ul Haq; Retno Indah Rokhmawati; Satrio Hadi Wijoyo
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 12 (2018): Desember 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Villas & Homestay kota wisata Batu is a rental agent for villa and hotel in Batu city which was established in 2014. which also provide guide service to facilitate the tourists to find villa or hotel for vacation, and to ease the process of rental transaction they made website of villahotelbatu.com. From a known problem is that many consumers who use sms or whatsapp rather than the booking feature on the website villahotelbatu.com, so the booking feature is considered useless, for that problem we need a method of analysis that can explore the perceptions of consumers related to existing problems. This research uses webqual 4.0 method and importance performance analysis (IPA). This research uses questionnaire using 23 attributes from webqual 4.0, and for analysis uses IPA method consist of gap analysis, level of conformity analysis and quadrant analysis. The result of evaluation of villahotelbatu.com website has a level of <100% compliance that is equal to 93,78%. It means that visitors are not satisfied with the current performance of the website.
Pengembangan Antarmuka Website PPPA Daarul Qur'an Malang Dengan Menggunakan Metode Goal Directed Design Alif Akbar Tejamukti; Hanifah Muslimah Az-Zahra; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 12 (2018): Desember 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

PPPA Daarul Qur'an (DAQU) is a charitable institution that professionally and accountably organizes an establishment for people based on tahfizhul Qur'an. DAQU Malang, as branch office wants improvements to their website in aspects of appearance, information structure, and addition of charity reports features to gain better credibility. This research objective is to generate design of DAQU Malang website by using Goal-Directed Design method. Goal-Directed Design method has six phases that providing solution for designing website that suit with user's goal. Starting with research phase for collecting needs and conditions desired by stakeholders and users formed into statement of work. Followed by modeling phase, producing persona that describe group of stakeholder and user within 6 variables. Next, requirement definition phase, mapping needs of the website and its environment in descriptive table form and 25 web domains. Then, design framework phase, generating design of information structure into hierarchical task analysis based on card sorting and producing wireframe as the website interface design. Next, design refinement phase, refining of interface design as prototype hi-fi. Lastly, design support phase, practicing a qualitative test evaluation with user testing method that generate positive and negative feedback. This design support phase, quantitative testing has also be done by using the SUPR-Q questionnaire and generate usability, credibility, appearance and loyalty value within 74,57% of all aspect. These value is categorized as C value which means that overall developed website had been good value and acceptable by the respondents.
Analisis Aspek Usability dan User Experience Website dan Aplikasi Mobile Radio Streaming (Studi Pada Website dan Aplikasi Mobile Radio Prambors) Muhammad Audi; Retno Indah Rokhmawati; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 12 (2018): Desember 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

This study aims to obtain the level of usability and user experience and the results of perceptions and interaction problems experienced by users using the Prambors Radio website and mobile applications . This research uses two analytical methods. First usability level analysis using scenario testing to eight respondents with age range 15-29 years in using Prambors Radio website and mobile application to measure usability aspect that aspect of effectiveness, efficiency, and user satisfaction. The second method is user experience level analysis using the UEQ (User Experience Questionnaire) questionnaire to thirty respondents to measure six scales: attractiveness, efficiency, perspicuity, dependability, stimulation and novelty and focus group discussion to gain perception, impression and interaction issues more detailed user. The results of the analysis show that in the usability level analysis, Prambors Radio websites and mobile application have a good level of effectiveness with a percentage of 100%, Prambors Radio website gets a better level of efficiency than Prambors Radio mobile application, and the level of user satisfaction with Prambors Radio mobile applications is bigger than Prambors Radio website. The result of user experience level analysis shows that the average value of each parameter of UEQ questionnaire on Prambors Radio website and Prambors Radio mobile application reaches ≥ 0.8. This indicates that respondents gave positive perceptions to Prambors Radio website and Prambors Radio mobile application.
Pengembangan Sistem Informasi Lembaga Bimbingan Belajar Al-Hasyimi Muhammad Jauhar Fuadi; Retno Indah Rokhmawati; Mochamad Chandra Saputra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 2 No 12 (2018): Desember 2018
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Lembaga Bimbingan Belajar (LBB) Al-Hasyimi is a private educational institution that providing study guidance in reading the Holy Koran and Iqro' both by private and by group. In managing student's study result, LBB Al-Hasyimi still uses a conventional method. Every mentor has to note their student's study result in the book which called by “Buku Prestasi Siswa”. Then this book would be recapped by secretary once in every month. In the other hand, the mentor had to do checking presence after guiding too. By using information technology, the problem can be simplified by using Lembaga Bimbingan Belajar Al-Hasyimi Information System based on website which developed by using waterfall method. This development method covered requirement analysis, design, implementation and testing. On the requirement analysis produced business process to-be that created based on the result of stakeholder interview and problem analysis. The result of the requirement analysis visualized in use case diagram. The result of the system design produced sequence diagram, class diagram, physical data model, pseudocode algorithm, user interface, and testing design. On its implementation, this system developed by using CodeIgniter framework by applying the Model-View-Controller pattern. The result of Validation Testing on 6 test case got as many as 100% valid. Then the result of User Acceptance Testing (UAT) on some features, there are adding a study result, seeing a study result, seeing a tentor absence, and complaining got average percentage more than 80%. With the result of UAT revealed that Lembaga Bimbingan Belajar Al-Hasyimi Information System already accepted by user.
Analisis Warna Pada E-Commerce Terhadap Brand Awareness Kiristian Sibarani; Retno Indah Rokhmawati; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 1 (2019): Januari 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The rapid development of the internet has led to many changes about E-commerce in indonesia. The existence of E-commerce in Indonesia has started very much due to the high purchasing power of the community, with many E-commerce in Indonesia, many E-commerce owners to innovate to stay competitive. One of the innovations that is done is always to update the web appearance more attractive to the consumers, expected by updating their web display can increase brand awareness of their products. To build brand awareness to the consumer E-commerce companies create ads, banners, promotions, and improve their website. In improving their website, many aspects that need to be considered one of them is giving color. Color is one important aspect in increasing brand awareness to consumers because the color is very easy to remember by the human brain. The color display on E-commerce indirectly forms brand awareness to the brand itself, because consumers are indirectly looking at the colors that exist on the web and giving memory to the brand. This study will focus on comparing some of the colors on existing ecommerce in Indonesia, to be judged which color has a higher level of brand awareness. The conclusion of this study is the color that has a higher brand awareness to be a recommendation in giving color to E-commerce website.
Analisis Dan Perbaikan Aplikasi UB Bookstore Berdasarkan Aspek Usability (ISO 9241-11) Harun Christian Bentro; Retno Indah Rokhmawati; Komang Candra Brata
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 1 (2019): Januari 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

To achieve the vision of becoming the largest Electronic Publisher in Indonesia, UB Press released UB Bookstore Application. There are 5 processes observed: sign up and sign in process, profile editing process, category and book search process, and book details. Problems in applications that appear on the initial observation include unresponsive navigation, lack of detailed book information, lack of interest in application color, and difficult to finding book and menu navigation. Therefore, there are three basic guidelines used for repairing the application interface. Further, usability testing is done for initial and new design. ISO 9241-11 is used as a standard to measure usability metrics, including Effectiveness, efficiency and satisfaction metrics. The results of the Effectiveness metrics are divided into 3 aspects: Success with 40% improvement, Non Critical Error , and Critical Error which is decreased to 0%. After repairing the application interface, efficiency metric increased to 40% after the interface repair. In the aspect of satisfaction, the new interface design is in grade C and in the "Acceptable" category. The researcher also used a USE questionnaire that included four criterions. Each criterion has several statements given to the user to assess the usability level of the application. The result of usability score of this questionnaire before recommendation is 60,38% and after recommendation of new design is 79,70%.
Evaluasi Usability dan Perbaikan Antarmuka Pengguna Situs Web VEDC/P4TK BOE Malang Menggunakan Questionnaire For User Interface Satisfaction (QUIS) dan Pendekatan Human-Centered Design Mochamad Arief Satriajaya; Hanifah Muslimah Az-Zahra; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 1 (2019): Januari 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

VEDC / P4TK BOE Malang is an institution that since 1986 training conducted in the field of development and improvement of competence. P4TK BOE Malang, is an integrated part of the Ministry of Education and Culture as a technical implementation unit of the Directorate General Teachers and Education Personnel. The frequent problems of users encourage VEDC agencies to make detailed implementation on the website. User improvements are made to resolve issues that are often conveyed by the user. User improvements are made using Human-Centered Design. Usability aspects that are in testing, among others; Efficiency for an efficient level of website access, Effectiveness for measuring success rate, and Questionnaire Questionnaire for User Interaction Satisfaction (QUIS) for Measuring Satisfaction. The preliminary evaluation was carried out by conducting a usability test which resulted in 8 sections with the result of QUIS questionnaire interview. Evaluation is done by the same method to design prototype designed by overcoming the initial design problem. Evaluation gives back-up on time from 328 seconds to 214 seconds, success rate from 68.3% to 100%, error rate from 29.1% to 0%, and quality level from score 147 to 232 with max value of 270
Evaluasi User Experience Pada Game Augmented Reality (Sub Projection Mapping ) : Wall Climbing Menggunakan Heuristic Playbility (PLAY) (Studi Kasus : Wahana Jawa Timur Park 3) Aryo Seto Dwisaputra; Retno Indah Rokhmawati; Muhammad Aminul Akbar
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 2 (2019): Februari 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Climbing Wall with Augmented Reality is one of attractions in Funtech, Jawa Timur Park 3. This games combines Projection Mapping techonlogies with conventional climbing wall which has been modified so it can be played for everyone, especially for kids. A new kind of user experience that occur in augmented reality is the reason of this study. Playtesting method used with Heuristic Playbility (Play) as instrument. There are 30 visitors of Funtech who played Climbing Wall as respondent with different background. The result of this study show that there are no different between dimension insisde heuristic playbility instrument with significance rate. The conclusion from those 3 categories are Climbing Wall games has provided a unique and good experience for the player itself. Meanwhile, there are some troubles like control of the game that decrease user experience.
Evaluasi Kualitas Perangkat Lunak Menggunakan ISO/IEC 9126-4 Quality In Use (Studi Kasus : FILKOM Apps) Victor Axelius Kristianto Siren; Nanang Yudi Setiawan; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 2 (2019): Februari 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

FILKOM Apps is an application with a web platform that is used for the processing of bachelor thesis. From the results of interviews conducted to undergraduate students taking thesis courses it is known that most do not know in detail the process of working on a thesis involving FILKOM Apps. To find out the extent to which FILKOM Apps has met the expectations and goals of use of students in the context of the work of the thesis, a quality evaluation is needed. To conduct a quality evaluation, it will refer to the standard ISO / IEC 9126-4 Quality In Use. According to ISO / IEC 9126-4 standardization, Quality In Use for evaluating quality can use four characteristics, namely Effectiveness, Productivity, Safety, and Satisfaction with the metrics on each characteristic. From the weighting results it is known that the characteristics used in evaluations are Effectiveness and Productivity. Then an evaluation is carried out in the form of a user test for students. As a parameter of success refer to the metrics for the characteristics of Effectiveness and Productivity. From the measurement results of the characteristics of the Effectiveness metric Task Effectiveness and Completion The average task is 0,97, the average Frequency of Errors is 0,07 and the characteristics of Productivity Average Processing Time is 33.30 seconds, the Average Task Efficiency metric is 5.3% , the Earning Proportion metrics averaged 66%, and the metrics of Relative Efficiency of Users averaged 54%. From the evaluation results get a good rating, because all of them are in accordance with the range set by ISO / IEC 9126-4 Quality In Use.
Evaluasi dan Perancangan User Interface untuk Meningkatkan User Experience menggunakan Metode Human-Centered Design dan Heuristic Evaluation pada Aplikasi Ezyschool Ikrima Nuha Arifin; Herman Tolle; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 2 (2019): Februari 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

EzySchool is an application that is intended for parents of students to control the student activities at school. EzySchool has been developed since 2017. Although the EzySchool's User Interface (UI) design is good enough, it needs to be evaluated so that usability aspects are in accordance with User Experience (UX) principle well and correctly. Evaluation is done for determining the success rate of applied UX to meet user needs and satisfaction. The purpose of this study are to find usability problems based on heuristic principles and designing the solution design based on evaluator suggestions, severity ratings and Google Material Design (guidelines). The Human-Centered Design (HCD) approach was used because the design development approach and interactive system focus on the user and user needs. The Heuristic Evaluation (HE) method was used to find and assess usability problems based on heuristic principles with the help of experts as evaluators. The initial data collection was carried out by conducting interviews with EzySchool stakeholder regarding the analysis of the application usage context. Initial heuristic evaluation (involving 3 evaluators) produced 17 problems as a baseline for user needs to design a solution design. Iterate have been done once because of time limitness. The results of this study are a comparison between the initial evaluation and solution design results along with better solution design in UX which is indicated by a decrease of 10 heuristic problems so that only 7 problems were found in the solution design.
Co-Authors A&#039;an Choiril Anwar Abdur Rahman Abdurahman Abdurahman Abdurrahman Firmansyah Adam Hendra Brata Adam Surya Wibawa Ade Gunawan Adi Nugroho Aditya Kurniawan Aditya Rachmadi Admaja Dwi Herlambang Adzanil Rachmadi P Agi Putra Kharisma Agnes Kristianti Novilda Agung Witanto Ahmad Afif Supianto Ahmad Fariddudin Ahmad Luthfi Teguh Adinegoro Ahmad Syaifulloh Imron Ainun Nuril Laily Alfa Fidel Reyhan Alfina Ayu Aulia Alif Akbar Tejamukti Amalia Dwi Indra Ramadhani Amrta Ageng Subarkah Anatasia Griselda Ferina Budiargo Andi Kautsar Thariq Andi Reza` Perdanakusuma Andika Fatimah Az-Zahara Andikarama Prasida Andreas Kurnia Ferdiantoro Andy Jaya Hartanto Anggi Riza Amirullah Sidharta Aniela Cahya Ningroem Annata Rahadiyan Apriani Ingin Marito Tampubolon Aprilia Riayatul Millah Aprivisi Ewa Abbas Argandarining Ilmi Harnis ari kusyanti Arief Budi Setiawan Arnezha Tinar Arsy Baiq Shazkya Aryo Seto Dwisaputra Asyora Dewi Prabandani Ath Thaariq Bhuwana Adifatha Atika Safitri Nugrahani Audrey Chyara Luthsa Hannita Dharma Aulia Fitri Rahmawati Ayu Fahrunnisa Ayu Meilinda Puspitasari Ayu Pratiwi Ayu Putu Augie Permata Dhea Azkia Samara Devi Azzahra Cantika Maharani Bayu Andhika Sarwono Bhanio Gemilang Putakaz Bondan Sapta Prakoso Buce Trias Hanggara Budi Iswanto Cassia Vera Diphiperidine Chaerul Irfan Nugraha Charisma Ubaidah Cholilia Cheldo Bagus Romansya Cherly Diansacharina Tri Wahyuningsuara Chika Apsari Dinda Chintia Devi Citra Mahardhika Dewi Murti Daniel Pradipta Hidayatullah Danu Firmansyah Hidayatullah Desi Rosalia Dewi Dessy Rif’a Anzani Desy Sulistyaningrum Dhiemas Gilang Pandian Dhiki Sekti Wibawa Dhuha Rizky Ramadhan Diah Priharsari Dian Indrawati Dika Imantika Dimas Adhitya Rahadiarizki Dinda Kanya Anky Putri Dwi Rahmawati Ebid Dliya&#039;ul Haq Eko Bagus Prasetyoadi Elora Dosi Melindasari Erfan Yuono Evi Oktavia Kurniawati Fadel Muhafiizh Faiz Elyuan Permana Faizatul Amalia Fajar Pradana Fakhrizal Arif Pratidina Faradilla Umami Farhan Ishami Faried Fajar Fathin Naufal Hawi Fatur Rahnat Ariyan Fatwa Ramdani, Fatwa Febrian Diaz Maulana Febry Aditya Wibisono Romadhon Febryan Asa Perdana Filza Dikaputra Fitra Abdurrachman Bachtiar Fitri Resdiyani Fitria Handayani Galih Wisnu Murti Gayuh Syahqila Ravdania Ghasa Faraasyatul &#039;Alam Gidion Aldi Gitahayu Pradipta Hanifah Muslimah Az-Zahra Harin Puspa Ayu Catherina Harun Christian Bentro Haryo Setowibowo Herald Anwar Bhasarie Herman Tolle Himawat Aryadita Humfrey Prasetyo Rapri Hummam Aly Baziyad I Made Wirawan I Putu A Angga Krishna Ignatius Chandra Christian Ihsa Almasyah Pahlevi Ikrima Nuha Arifin Indrihana Kharismaning Larasati Intan Rahmawati Intan Sartika Eris Maghfiroh Iqbal Caraka Altino Ismiarta Aknuranda Jhon Septiago Ginting Juanshar Wicaksono Fajrin Juara Hutagalung Kariyoto Kariyoto Katon Pratama Susanto Kharinna Markis Kharis Alfian Kiristian Sibarani Komang Candra Brata Kristina Lely Liana Lasma Triani Laurensia Clara Sakti Lina Andreina Lutfi Fanani Luthfi Rahmad Hidayattullah Mahardeka Tri Ananta Makhdoum Tosinmim Mareta Siregar Marjorie Tirza Eunike Mayda Arofata Frandini Mei Mukti Wardana Mochamad Arief Satriajaya Mochamad Chandra Saputra Mochamad Chandra Saputra Mochammad Aldi Kushendriawan Mochammad Valdi Fuadi Moh Arif Andrian Moh. Firnas Amrozi Moh. Septian Al Fikri Mohamad Zakaria Al Ansori Mokhammad Pungky Fadhli Muh Indra Gunawan Muhamad Arroofi Arga Kusumah Muhamad Iqbal Tawakal Muhammad Adnan Muhammad Agusalim Hariadi Muhammad Ainu Yazid Muhammad Aminul Akbar Muhammad Aswin Muhammad Audi Muhammad Aulia Utama Muhammad Baghiz Firdausa Muhammad Fadhil Muhammad Hilmy Musyafa Muhammad Iqbal Akbar Muhammad Jauhar Fuadi Muhammad Jordan Farrell Muhammad Rizqinovniari Muhammad Syukran Ni’matullah Muhammad Zidane Hidayatullah Suprapto Mukhammad Yusuf Nabila Aulia Anwar Nabila Khaerunisa Thazila Nabila Leksana Putri Nabila Rahmah Nabila Sarah Pradila Nabilla Ridha Permana Nanang Yudi Setiawan Naufal Nuha Ardhana Ngurah Pradipta Surya Mandala Ni Made Rai Arini Permatasari Niken Hendrakusma Wardani Nina Dian Kusumawardani Nissa Madaniyah Fadhilah Nizham Media Raziqi Nur Fajri Hayyuni Maulidya Nur Fitriani Nurrachmat Ardhianto Nurul Syamsi Ekowati Panji Wicaksono Prasetyo Margaret Wibisono Prima Rizki Maulidina Priska Suseta Putra, Anak Agung Adi Wiryya Putri Maulidah Hasanah Putri Stephanie Lesilolo Rachel Jessica Silalahi Rachmad Soleh Radhy Muhammad Ampera Raditya Rizky Putra Rahmadhana Ramadan Raja Anggara Putra Raka Kurnia Novriantama Raka Putra Pratama Raka Yuwono Ario Wibowo Ramadhan Eka Prana Putera Ratih Kartika Dewi Regita Cahyani Pramesti Remizar Fahrezi Achyar Firdaus Rendra Trihardo Resna Yulita Revina Laksmi Permata Hati Rezza Ananda Yoanko Ria Nevita Rully Prastianila Indriani Ricky Nourman Alfaried Rida Nafianti Riekko Rahmat Rahardian Rifa Izza Nurlita Ringgo Abriovenandita Riski Adam Elimade Risma Ismulia Rahmi Rizal Bachtiar Rizky Nur Rochman Rizqy Anwar Hidayatullah Rona Nisrina Rahmawati Ryan Rahmadiansyah Safira Widya Hapsari Satrio Agung wicak Satrio Agung Wicaksono Satrio Hadi Wijoyo Savero Muhammad Syahrizal Seila Riska Faricha Daerina Setia Khoirunisa&#039; Setiyawan, Ramadhana Shahnaz Maulidini Arisa Stefanus Anugrah Pribadi Supraptoa Supraptoa Sutrisno Sutrisno Syamsu Anaqin Syattya Permata Anugrah Tahmidya Kamila Putri Nicahya Tetuko Aldimas Setyawan Eka Pradana Theresia Emiliana Boleng Tio Rizky Bachtiar Tites Agung Prabowo Tri Afirianto Tri Andre Mahadika Putra Tri Kantun Erestini Veronica Sonya Souissay Victor Axelius Kristianto Siren Wahyu Al Kindy Wenny Pujawati Wibisono Sukmo Wardhono Widhy Hayuhardhika Nugraha Putra Widi Aditama Wike Agustin Kurniasari Wilda Kusnawati Willy Arief Pramono Wirahadi Kusuma Yhanuar Alkhamislam Yhouga Beta Evantio Yosua Raka Justico Yudistira Maulana Yusi Tyroni Mursityo Yusrini Meidita Yustiyana April Lia Sari Zaeni, Ilham Ari Elbaith Zahra Safanah Atari