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Evaluasi dan Perbaikan Proses Bisnis Menggunakan Business Process Improvement (BPI) (Studi Kasus: Bidang Komunikasi, Dinas Komunikasi dan Informatika Kota Batu) Theresia Emiliana Boleng; Nanang Yudi Setiawan; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 2 (2019): Februari 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Dinas Komunikasi dan Informatika has main business processes in the Communication Field that consist of business processes for forming community information groups, fostering community information groups, gathering news, reporting and publishing news, and maintaining KIM web. In the daily implementation of the business process, there are several problems that interfere with the business process. There are 6 problems found in the implementation, which are several mistakes in spreading the invitation letter, misunderstandings among stakeholders, not conducting data mining, collecting invalid information, report manipulation due to the delay in collecting KIM reports and making solutions that were not in accordance with the target. Based on existing problems, it is necessary to evaluate business processes and make improvements to business processes. The first step is to conduct analysis and evaluation using the Failure Mode and Effect Analysis (FMEA) method so it can analyze the problem deeply and sort the problem based on the highest RPN value that will be used as an evaluation. In determining ranking, it is assisted by the role of stakeholders in it. Continued to stage of preparing recommendations for business process improvement using the Business Process Improvement (BPI) method with the help of tools at BPI, named streamlining. From the simulation results of current business processes (as is) and recommendations (to be) on business processes reporting and publishing news, it was found that an increase in time analysis experienced an increase in time effectiveness of up to 54.34%. The conclusion from the result is the business process recommendations (to be) can produce a faster duration of problem-solving and produce recommendations that can be applied to minimize problems that occur based on the results of analysis and evaluation.
Pengembangan Sistem Informasi Monitoring Dan Evaluasi Hasil Kegiatan Pengawas Berbasis Web (Studi Kasus: Dinas Pendidikan Kota Malang) Aulia Fitri Rahmawati; Herman Tolle; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 3 (2019): Maret 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The monitoring and evaluation process the results of supervisory activities at Malang City Education Office is done manually. Monitoring process is submitting the results of supervisor activities and supporting data in a document (hardcopy). Evaluating process of supervisor activities result is submitting SKP document that must be transferred to the spreadsheet for the next process. This condition is inefficient and can cause problems like loss of data or files. For this reason, an Information System for Monitoring and Evaluating the Results of Supervisor Activities was developed to help and facilitate the monitoring and evaluation process so the data was organized. The system is built with the waterfall development method and implemented on the website platform. System development has through several stages, they are identifying problems, studying literature, collecting data on system development materials, modeling business processes with BPMN, analyzing requirements, designing with Unified Modeling Language, implementing using the CodeIgniter framework, and system testing with validation testing, compatibility testing, and usability testing. From all of these stages, the results is the system needs 17 features, the result of validation test is “valid” that indicates the system work well like its functionality, the results of compatibility test is “compatible” for all types of browsers that indicates the system can work on several types of browsers, and the result of usability testing is 80.62 that indicates the information system interface is easy to use and friendly for user.
Pengembangan Sistem Informasi Prestasi Siswa Dinas Pendidikan Kota Malang Berbasis Website Charisma Ubaidah Cholilia; Herman Tolle; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 3 (2019): Maret 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Database system for recording student achievement in Education Office of Malang is still constrained and is not efficient. Data collection cannot be done optimally because data collection is still semi-automatic. Of course this has limitations, and have an impact on the timing of submitting student performance reports that are not real-time, unavailable presentation of student achievement data that is easily accessible, and storage of disorganized achievement data. Unorganized data storage makes employees was constrained in finding data and can risk losing data. With the existence of these problems, it is necessary to have a system that can help the process of collecting student achievement. The research on the development of Student Achievement Information Systems (SIMPRES) was conducted to help Malang City Education Agency in collecting student achievement data. System development is done using the waterfall method. Then to ensure that the system is in accordance with user requirements, the system is tested using validation testing, compatibility testing, and usability testing methods. The results of this system test are valid in testing validation testing, compatible with all browsers through compatibility testing, and obtain 81 in grade B through usability testing which means the system is easy to use by the user.
Evaluasi Usability pada Aplikasi MyTelkomsel dengan Menggunakan Metode Usability Testing Willy Arief Pramono; Hanifah Muslimah Az-Zahra; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 3 (2019): Maret 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Telkomsel is one of the operator cellular providers. Telkomsel having a far vision fore and mission provide the best for community and nation. The only alternative form of Telkomsel is grow, develop, and successful. My Telkomsel application providing facilities to consumers to access the features such as costumers' data usage, pulse amount and data plan/data packet/packet of data for customer number, manage the name, email account, and social media connection, do in refilled pulse even bought data packets. My Telkomsel application in Google Play Store currently (23/8/2018) get 4.1 rating of the scale of 5 and has been reviewed by 600 thousand more users. However, around 60 thousand users give the rating of 1 that means My Telkomsel application assessed by some users is insufficient. Because of that, the measurement using the usability test is needed. The result of the test shows that usability level of criteria learnability is 1,12 faster. Criteria memorability based on total click and easy way to remember from 23 and 17,23 become 22 and 16,33, criteria efficiency is 95,97% means quite high, rate of criteria error gets 1,31% rate that means very low, and score of criteria satisfaction is 69 from SUS questioner, which means high enough.
Analisis Pengembangan Sistem Informasi Geografis Visualisasi Data Intelijen Kejaksaan Negeri Lamongan Ayu Meilinda Puspitasari; Fatwa Ramdani; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 3 (2019): Maret 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Kejaksaan Negeri Lamongan is one of national institute that has authority in law maintenance and justice in Lamongan. One of the aspect to do according to Constitution No.14 2008 about Public Information Openness, that each national institute hast to be able to manage public information to make an easy access for citizen. One of effort that did by Kejaksaan Negeri Lamongan to manifest it is by giving information about the development community dynamist through intelligence data visualization map. To applicate it, there are some obstacle to faced such as history of data that is not well documented, data that is still static, the renewal process that is only done once a year, information that is difficult for the public to access and the inefficient time in managing and visualizing data. Therefore, geographic information system that can manage data and provide data storage is needed. So, it is expected to facilitate and provide the efficiency for Intelligence Section of Kejaksaan Negeri Lamongan to visualizing the data. System development is done by conducting data collection, problem identification, needs analysis, business process modeling, design, implementation and testing. From requirement analysis stage there are 14 functional requirements and a non-functional requirement. The results of system testing indicate that the system has fulfilled user needs, the system is compatible with multiple browsers, it has good performance, and it is easy to use, also system development has a significant effect on the efficiency of the Kejaksaan Negeri Lamongan intelligence's performance by 94%
Analisis Pengaruh Electronic Word of Mouth (EWOM) di Media Sosial Instagram Terhadap Minat Berkunjung Wisata ke Malang Raya (Studi Pada Akun Instagram Amazing Malang) Wike Agustin Kurniasari; Yusi Tyroni Mursityo; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 3 (2019): Maret 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

This study scrutinized the partial and simultaneous effect of electronic Word of Mouth (EWOM) on Instagram towards visiting interests. EWOM is a form of marketing communication with positive or negative statements made by customers or former customers about products or companies to share their experiences on the internet. There are five EWOM variables used in this study, namely Concern for Other, Expressing Positive Feelings, Economic Incentives, Helping the Company and Platform Assistance. This study specifies the Instagram account “Amazing Malang”, which is an online media promotion strategy for tourists in Malang aiming to provide effective and efficient tourist information to increase visiting interest. The data collection used simple random sampling technique by distributing online questionnaires to Amazing Malang followers, namely 125 respondents who had been taken the awareness thereof. This research is classified as explanative statistical research using multiple linear regression analysis. Based on the results of simultaneous analysis, EWOM has a positive influence on the interest in visiting Malang by visiting Amazing Malang's social media. While based on the results of the partial analysis, the Expressing Positive Feelings and Helping the Company variables drove significant influence on visiting interest.
Evaluasi Dan Perbaikan Rancangan Antarmuka Pengguna Situs Web Jawa Timur Park Group Menggunakan Metode Goal-Directed Design (GDD) Yudistira Maulana; Retno Indah Rokhmawati; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 4 (2019): April 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Jawa Timur Park Group is one of the recreational and learning attractions in Batu, East Java. Jawa Timur Park Group has a website that requires improvements in user interface, information structure and features such as online tickets and events. Goal-Directed Design method can provide a solution to produce a prototype that is suitable for the user's goals. Goal-Directed Design method has six phases within its application. It's research to get all needs and conditions desired by stakeholders and general users. Modeling that produces persona and describes stakeholders and users. Requirement that will produces context scenario and all needs. Framework that will produces an wireframe as the website interface. Refinement that will produce a high fidelity prototype. And Support that will test and evaluate the prototype that has been made. The final evaluation uses System Usability Scale (SUS) questionnaire. This final evaluation questionnaire gives an average score of 82.75 and get acceptable category of acceptability ranges, B category of grade scale, excellent category of adjective rating and get grade A of the percentile rank. So the result of the developed website had been good value and acceptable by users and stakeholders.
Perbaikan User Interface dan Analisis Perbandingan Hasil pada Website Lazada.co.id dengan menggunakan Usability Testing dan System Usability Scale (SUS) Questionnaire Veronica Sonya Souissay; Retno Indah Rokhmawati; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 4 (2019): April 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

In the world, technology is developing rapidly towards digital and mobile. The rapid development of information technology gives many positive influences in life. One of them is buying and selling activities that are getting easier through e-commerce. In Indonesia, one of the most well-known and widely used e-commerce sites is Lazada. But in previous research there were several problems experienced by Lazada users related the interface. These problems also impacted to usability level of the Lazada.co.id website. Therefore, the purpose of this research is to improve the Lazada.co.id website from the interface side. Then, this will be tested to the respondent and assessed using a questionnaire. The results will be compared with the results of previous research obtained from the Lazada.co.id website. The method used in this research is the Integrated Design of Interface (IDI) method until the fourth stage by producing prototypes to improve user interface (UI), usability testing, and the System Usability Scale (SUS) questionnaire. Respondents consisted of six people at the initial interview stage and ten people at the usability testing stage, SUS questionnaire, and user experience interviews. The work background of each respondent varies with the age range of 16-65 years who have used e-commerce Lazada. Through the results of this research, recommendations for improvements through the Lazada prototype get better results compared to previous research on the Lazada.co.id website.
Pengembangan Media Pembelajaran Berbasis Multimedia Interaktif pada Mata Pelajaran Sains Materi Tata Surya Menggunakan Model APPED (Studi Kasus: SD Brawijaya Smart School) Ghasa Faraasyatul 'Alam; Hanifah Muslimah Az-Zahra; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 4 (2019): April 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The integrated educational institution of SD Brawijaya Smart School applies various innovations and creations on information technology that are used to grow and develop the potential in students. However, in Science subjects Solar System material for class VI media used is still standard with the use of textbooks and illustrated paper. Support solutions implemented by developing interactive multimedia-based learning media using the APPED model. The stages of R & D (Research and Development) type research from the APPED model are to carry out initial analysis and research, design, production, evaluation and dissemination. All components in the test results of the ongoing evaluation have worked well according to three specific criteria and the developer has proven all valid results. While the results of the validation of income, the percentage of alpha testing was 95.5% by material experts, 92.5% by instructional experts, and 88.8% by media experts. Therefore, according to the experts it was declared valid and according to the criteria of "Very Good". The beta test results for the pre-test value averaged 65 then increased to 90 above the KKM to assess the post-test. "Completed" and denied that Interactive Multimedia Learning (MPI) products are better and more feasible to be used in teaching and learning activities in the classroom.
Pengembangan Desain Antarmuka Sistem Evaluasi Proses Belajar Mengajar (PBM) Dengan Menggunakan Pendekatan Human Centered Design (HCD) (Studi Kasus : Jurusan Sistem Informasi FILKOM UB) Raka Putra Pratama; Retno Indah Rokhmawati; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 4 (2019): April 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Information systems FILKOM UB is an educational institution that has an organizational structure and a lecturer-professor who teaches in the Department of information systems. When entering the final period of the semester, will conduct an evaluation of professors, how performance of the lecturer found on questionnaires in SIAM. However, the current shortfall to evaluate the performance results of the lecturers are still using paper print out so extravagant in the use of paper. Therefore required an evaluation system that was created to provide information and evaluation of lecturers that aims to simplify the evaluation of lecturers in order to be more effective and efficient. On this research will create a system of evaluation of the teaching and learning process (PBM) web-based. This research uses Human Centered Design as research methodology. To test your system using usability testing as his judgement, and also parameter using 3 metriks consisting of metrics, metrics of efficiency, effectiveness and satisfaction metrics. On the metrics obtained effectiveness trial results with 100% percentage of success. On efficiency metrics obtained the result total average time required in carrying out tasks in PBM evaluation system is less than 60 seconds. Get satisfaction metrics on the result of the dissemination of the questionnaire respondents amounted to 82.5 SUS where the results can be classified in 3 aspects of the assessment, the first "Acceptable", the second "Grade B", and three "Excellent".
Co-Authors A'an Choiril Anwar Abdur Rahman Abdurahman Abdurahman Abdurrahman Firmansyah Adam Hendra Brata Adam Surya Wibawa Ade Gunawan Adi Nugroho Aditya Kurniawan Aditya Rachmadi Admaja Dwi Herlambang Adzanil Rachmadi P Agi Putra Kharisma Agnes Kristianti Novilda Agung Witanto Ahmad Afif Supianto Ahmad Fariddudin Ahmad Luthfi Teguh Adinegoro Ahmad Syaifulloh Imron Ainun Nuril Laily Alfa Fidel Reyhan Alfina Ayu Aulia Alif Akbar Tejamukti Amalia Dwi Indra Ramadhani Amrta Ageng Subarkah Anatasia Griselda Ferina Budiargo Andi Kautsar Thariq Andi Reza` Perdanakusuma Andika Fatimah Az-Zahara Andikarama Prasida Andreas Kurnia Ferdiantoro Andy Jaya Hartanto Anggi Riza Amirullah Sidharta Aniela Cahya Ningroem Annata Rahadiyan Apriani Ingin Marito Tampubolon Aprilia Riayatul Millah Aprivisi Ewa Abbas Argandarining Ilmi Harnis ari kusyanti Arief Budi Setiawan Arnezha Tinar Arsy Baiq Shazkya Aryo Seto Dwisaputra Asyora Dewi Prabandani Ath Thaariq Bhuwana Adifatha Atika Safitri Nugrahani Audrey Chyara Luthsa Hannita Dharma Aulia Fitri Rahmawati Ayu Fahrunnisa Ayu Meilinda Puspitasari Ayu Pratiwi Ayu Putu Augie Permata Dhea Azkia Samara Devi Azzahra Cantika Maharani Bayu Andhika Sarwono Bhanio Gemilang Putakaz Bondan Sapta Prakoso Buce Trias Hanggara Budi Iswanto Cassia Vera Diphiperidine Chaerul Irfan Nugraha Charisma Ubaidah Cholilia Cheldo Bagus Romansya Cherly Diansacharina Tri Wahyuningsuara Chika Apsari Dinda Chintia Devi Citra Mahardhika Dewi Murti Daniel Pradipta Hidayatullah Danu Firmansyah Hidayatullah Desi Rosalia Dewi Dessy Rif’a Anzani Desy Sulistyaningrum Dhiemas Gilang Pandian Dhiki Sekti Wibawa Dhuha Rizky Ramadhan Diah Priharsari Dian Indrawati Dika Imantika Dimas Adhitya Rahadiarizki Dinda Kanya Anky Putri Dwi Rahmawati Ebid Dliya'ul Haq Eko Bagus Prasetyoadi Elora Dosi Melindasari Erfan Yuono Evi Oktavia Kurniawati Fadel Muhafiizh Faiz Elyuan Permana Faizatul Amalia Fajar Pradana Fakhrizal Arif Pratidina Faradilla Umami Farhan Ishami Faried Fajar Fathin Naufal Hawi Fatur Rahnat Ariyan Fatwa Ramdani, Fatwa Febrian Diaz Maulana Febry Aditya Wibisono Romadhon Febryan Asa Perdana Filza Dikaputra Fitra Abdurrachman Bachtiar Fitri Resdiyani Fitria Handayani Galih Wisnu Murti Gayuh Syahqila Ravdania Ghasa Faraasyatul 'Alam Gidion Aldi Gitahayu Pradipta Hanifah Muslimah Az-Zahra Harin Puspa Ayu Catherina Harun Christian Bentro Haryo Setowibowo Herald Anwar Bhasarie Herman Tolle Himawat Aryadita Humfrey Prasetyo Rapri Hummam Aly Baziyad I Made Wirawan I Putu A Angga Krishna Ignatius Chandra Christian Ihsa Almasyah Pahlevi Ikrima Nuha Arifin Indrihana Kharismaning Larasati Intan Rahmawati Intan Sartika Eris Maghfiroh Iqbal Caraka Altino Ismiarta Aknuranda Jhon Septiago Ginting Juanshar Wicaksono Fajrin Juara Hutagalung Kariyoto Kariyoto Katon Pratama Susanto Kharinna Markis Kharis Alfian Kiristian Sibarani Komang Candra Brata Kristina Lely Liana Lasma Triani Laurensia Clara Sakti Lina Andreina Lutfi Fanani Luthfi Rahmad Hidayattullah Mahardeka Tri Ananta Makhdoum Tosinmim Mareta Siregar Marjorie Tirza Eunike Mayda Arofata Frandini Mei Mukti Wardana Mochamad Arief Satriajaya Mochamad Chandra Saputra Mochamad Chandra Saputra Mochammad Aldi Kushendriawan Mochammad Valdi Fuadi Moh Arif Andrian Moh. Firnas Amrozi Moh. Septian Al Fikri Mohamad Zakaria Al Ansori Mokhammad Pungky Fadhli Muh Indra Gunawan Muhamad Arroofi Arga Kusumah Muhamad Iqbal Tawakal Muhammad Adnan Muhammad Agusalim Hariadi Muhammad Ainu Yazid Muhammad Aminul Akbar Muhammad Aswin Muhammad Audi Muhammad Aulia Utama Muhammad Baghiz Firdausa Muhammad Fadhil Muhammad Hilmy Musyafa Muhammad Iqbal Akbar Muhammad Jauhar Fuadi Muhammad Jordan Farrell Muhammad Rizqinovniari Muhammad Syukran Ni’matullah Muhammad Zidane Hidayatullah Suprapto Mukhammad Yusuf Nabila Aulia Anwar Nabila Khaerunisa Thazila Nabila Leksana Putri Nabila Rahmah Nabila Sarah Pradila Nabilla Ridha Permana Nanang Yudi Setiawan Naufal Nuha Ardhana Ngurah Pradipta Surya Mandala Ni Made Rai Arini Permatasari Niken Hendrakusma Wardani Nina Dian Kusumawardani Nissa Madaniyah Fadhilah Nizham Media Raziqi Nur Fajri Hayyuni Maulidya Nur Fitriani Nurrachmat Ardhianto Nurul Syamsi Ekowati Panji Wicaksono Prasetyo Margaret Wibisono Prima Rizki Maulidina Priska Suseta Putra, Anak Agung Adi Wiryya Putri Maulidah Hasanah Putri Stephanie Lesilolo Rachel Jessica Silalahi Rachmad Soleh Radhy Muhammad Ampera Raditya Rizky Putra Rahmadhana Ramadan Raja Anggara Putra Raka Kurnia Novriantama Raka Putra Pratama Raka Yuwono Ario Wibowo Ramadhan Eka Prana Putera Ratih Kartika Dewi Regita Cahyani Pramesti Remizar Fahrezi Achyar Firdaus Rendra Trihardo Resna Yulita Revina Laksmi Permata Hati Rezza Ananda Yoanko Ria Nevita Rully Prastianila Indriani Ricky Nourman Alfaried Rida Nafianti Riekko Rahmat Rahardian Rifa Izza Nurlita Ringgo Abriovenandita Riski Adam Elimade Risma Ismulia Rahmi Rizal Bachtiar Rizky Nur Rochman Rizqy Anwar Hidayatullah Rona Nisrina Rahmawati Ryan Rahmadiansyah Safira Widya Hapsari Satrio Agung wicak Satrio Agung Wicaksono Satrio Hadi Wijoyo Savero Muhammad Syahrizal Seila Riska Faricha Daerina Setia Khoirunisa' Setiyawan, Ramadhana Shahnaz Maulidini Arisa Stefanus Anugrah Pribadi Supraptoa Supraptoa Sutrisno Sutrisno Syamsu Anaqin Syattya Permata Anugrah Tahmidya Kamila Putri Nicahya Tetuko Aldimas Setyawan Eka Pradana Theresia Emiliana Boleng Tio Rizky Bachtiar Tites Agung Prabowo Tri Afirianto Tri Andre Mahadika Putra Tri Kantun Erestini Veronica Sonya Souissay Victor Axelius Kristianto Siren Wahyu Al Kindy Wenny Pujawati Wibisono Sukmo Wardhono Widhy Hayuhardhika Nugraha Putra Widi Aditama Wike Agustin Kurniasari Wilda Kusnawati Willy Arief Pramono Wirahadi Kusuma Yhanuar Alkhamislam Yhouga Beta Evantio Yosua Raka Justico Yudistira Maulana Yusi Tyroni Mursityo Yusrini Meidita Yustiyana April Lia Sari Zaeni, Ilham Ari Elbaith Zahra Safanah Atari