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All Journal Jurnal Teknologi dan Manajemen Informatika Equilibrium Journal of Accounting and Management Innovation JURNAL MANAJEMEN MOTIVASI Jurnal Inovasi Bisnis (Inovbiz) SENTRALISASI SEIKO : Journal of Management & Business EQIEN - JURNAL EKONOMI DAN BISNIS Jurnal Samudra Ekonomi dan Bisnis Jurnal Bisnis dan Akuntansi Business Management Analysis Journal (BMAJ) Jurnal Manajerial Maker: Jurnal Manajemen International Journal of Financial, Accounting, and Management Ecobisma (Jurnal Ekonomi, Bisnis dan Manajemen) Journal of Global Business and Management Review International Journal of Economics Development Research (IJEDR) Prosiding National Conference for Community Service Project Management Studies and Entrepreneurship Journal (MSEJ) Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Jurnal Manajemen Cakrawala Repositori Imwi Jurnal Manajemen Bisnis dan Keuangan International Journal of Business, Economics, and Social Development Journal of Accounting and Management Innovation Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Journal of Business Studies and Management Review Mestaka: Jurnal Pengabdian Kepada Masyarakat Journal of Social Commerce Conference on Management, Business, Innovation, Education and Social Sciences (CoMBInES) Conference on Community Engagement Project (Concept) Social Engagement: Jurnal Pengabdian Kepada Masyarakat Madani: Jurnal Pengabdian Masyarakat dan Kewirausahaan IIJSE Jurnal Pengabdian Sosial Asian Journal of Management, Entrepreneurship and Social Science Jurnal Pelayanan Masyarakat Jurnal Dinamika Manajemen Jurnal Manajemen Maranatha Jurnal Ilmu Manajemen Equilibrium Jurnal penelitian Pendidikan dan Ekonomi
Evi Silvana Muchsinati
Universitas Internasional Batam
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Public Health Social Sciences Other

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Pengaruh Green Human Resource Management terhadap Perilaku Hijau Individu dengan Knowledge Management sebagai Variabel Mediasi pada Perusahaan Manufaktur di Batam Muchsinati, Evi Silvana; Salwa, Helen; Fatyandri, Adineka
Jurnal Samudra Ekonomi dan Bisnis Vol 16 No 3 (2025): JSEB
Publisher : Fakultas Ekonomi dan Bisnis Universitas Samudra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33059/jseb.v16i3.10912

Abstract

Green human resource management (GHRM) is a strategy to ensure employees continue to support environmental sustainability. This study examines the influence of GHRM on individual green behavior, with knowledge management as a mediator. The study population included 200 employees of PT. Sat Nusa Persada Batam and PT. Jovan Technologies. Data collection was conducted through questionnaires, and data analysis used SEM-PLS. The results indicate that knowledge management effectively mediates the relationship between GHRM and individual green behavior. Companies are advised to strengthen knowledge management practices, such as training and a culture of knowledge sharing, to encourage green behavior. This step is considered not only to improve the company's environmental performance but also to have a positive impact on society and the environment.
UPAYA MENURUNKAN QUITTING INTENTIONS PADA INDUSTRI MAKANAN DI KOTA BATAM Muchsinati, Evi Silvana; Mey, Nabila Arinov; Priscilla, Yuddy Giovanna
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 9 No 1 (2025): Edisi Januari - April 2025
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v9i1.5304

Abstract

Industri makanan dan minuman, sebagai sektor ekonomi yang berkembang pesat, menuntut inovasi yang berkelanjutan untuk memenuhi permintaan konsumen dalam era globalisasi dan persaingan yang semakin ketat. Kunci kesuksesan industri ini adalah kinerja karyawan yang berkualitas, yang dapat dipengaruhi oleh lingkungan kerja yang nyaman dan pelatihan yang efektif. Selain itu, fenomena perkembangan industri kopi di Indonesia menjadi sorotan terkecuali di Kota Batam, dengan peningkatan konsumsi kopi dan popularitas coffee shop sebagai tempat berkumpul dan bekerja dalam lima tahun terakhir. Tujuan penelitian ini untuk melihat faktor-faktor yang mempengaruhi quiting intentions pada industri makanan di Batam. Obyek penelitian ini adalah karyawan coffee shop di Batam sebanyak 220 orang. Metode analisis data menggunakan SEM-PLS. Hasil penelitian menunjukkan Green Knowledge Sharing, Work Engagement memediasi hubungan antara Green Human Resource Management dan Quitting Intentions, namun Green Knowledge Sharing tersebut belum mampu secara signifikan mempengaruhi niat seseorang untuk meninggalkan pekerjaannya.
Analysis the Influence of Motivation, Work Environment, Workplace Spirituality, and Leadership Style on Organizational Citizenship Behavior (OCB), with Job Satisfaction as a Mediating Factor, among Employees in Beauty Clinics in the City of Batam Priscilla, Yuddy Giovanna; Maharani, Delby; Muchsinati, Evi Silvana
International Journal of Business, Economics, and Social Development Vol. 5 No. 1 (2024)
Publisher : Rescollacom (Research Collaborations Community)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijbesd.v5i1.550

Abstract

This research aims to explore the influence of motivation, work environment, workplace spirituality, and leadership style on Organizational Citizenship Behavior (OCB), with job satisfaction as the mediating variable, among employees in beauty clinics in Batam City. The study adopts a quantitative approach, collecting primary data through Likert-scale questionnaires distributed via Google Form to employees in beauty clinics in Batam City. Secondary data is sourced from official channels such as journals, government websites, and national news. Data analysis employs Partial Least Square (PLS) to test hypotheses and the research model. The research population comprises 132 respondents, with a minimum sample size of 100 respondents determined through Krejcie and Morgan's calculation using simple random sampling. The research findings indicate: 1) a significant positive correlation between the work environment and OCB mediated by job satisfaction (t-statistic: 2.992, p-value: 0.003); 2) a significant positive correlation between leadership style and OCB mediated by job satisfaction (t-statistic: 2.664, p-value: 0.008); 3) a significant positive correlation between job satisfaction and OCB (t-statistic: 25.974, p-value: 0.00); 4) no significant correlation between motivation and OCB mediated by job satisfaction (t-statistic: 0.531, p-value: 0.596); 5) no correlation between workplace spirituality and OCB mediated by job satisfaction (t-statistic: 0.689, p-value: 0.491) among employees in beauty clinics in Batam City.
How e-human resource management can increase employee productivity in F&B in Batam Muchsinati, Evi Silvana; Oktalia, Adeline; Priscilla, Yuddy Giovanna
International Journal of Financial, Accounting, and Management Vol. 5 No. 4 (2024): March
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ijfam.v5i4.1606

Abstract

Purpose: The purpose of this study was to determine the impact of E-Human Resource Management (E-HRM) had on Batam’s F&B productivity. Research methodology: A total of 395 respondents were included in the study. Four populations were used in this study, namely Starbucks, McDonalds, Mixue, and KFC, located in Batam City, Riau Islands, Brazil. The obtained data were processed using the PLS SEM application. Results: The results suggest that the implementation of E-HRM has a significant positive impact on employee productivity in the F&B companies studied. Limitations: There are many limitations when conducting this study due to difficulties in collecting data, information, and respondents at KFC, Mixue, Starbucks, and McDonalds. This causes this research to be suboptimal because the company maintains its data privacy. Therefore, this study only obtained respondent data internally. Then, with limited time, the time to distribute questionnaires to respondents was very short. Contribution: This research provides a deep understanding of the importance of implementing E-HRM (E-Job Analysis, E-Training & Development, E-Performance Appraisal, E-Recruitment, and E-Communication) in increasing employee productivity in F&B companies in Batam City. The results show that e-HRM has a positive impact on Behavioral Intention, which contributes to increased employee productivity.
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI ORGANIZATIONAL PERFORMANCE PADA KARYAWAN HOTEL BINTANG 4 DI BATAM Rohani, Siti; Muchsinati, Evi Silvana
ECOBISMA (JURNAL EKONOMI, BISNIS DAN MANAJEMEN) Vol 9, No 2 (2022): ECOBISMA
Publisher : Published by the Faculty of Economics and Business, University of Labuhanbatu, North Sumat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36987/ecobi.v9i2.2466

Abstract

Pandemi covid-19 yang melanda saat ini mengakibatkan industri perhotelan menerima dampak yang sangat besar. Pengusaha hotel dan pemerintah melakukan berbagai cara untuk mengurangi kerugian bagi industri perhotelan terutama di Indonesia. Saat ini sudah tercatat 1.642 hotel di Indonesia terpaksa tutup karena covid-19 (Diayudha, 2020). Objek penelitian ini adalah 220 karyawan pada 23 hotel bintang 4 di Batam. Metode yang digunakan adalah non-probability sampling dengan teknik purposive sampling .Uji dilakukan menggunakan aplikasi software Statistical Product and Service Solutions (SPSS) dan Partial Least Square (PLS). Penelitian ini menemukan bahwa transactional leadership, transformational leadership, total quality management, job satisfaction terbukti berpengaruh signifikan terhadap organizational performance. Transformational leadership juga terbukti berpengaruh signifikan terhadap total quality management. Transformational leadership terhadap organizational performance dengan total quality management sebagai variabel intervening juga terbukti berpengaruh signifikan. Sedangkan organizational culture tidak terbukti berpengaruh terhadap organizational performance.Analisis Faktor-faktor yang Mempengaruhi Organizational Performance pada Karyawan Hotel Bintang 4 di Batam
The Influence of Green Human Resource Mangement Mechanisms on Sustainable Business Outcomes in Customer-Centric Digital Enterprises Muchsinati, Evi Silvana; Lina, Lina; Fatyandri, Adi Neka
Journal of Social Commerce Vol. 5 No. 2 (2025): Journal of Social Commerce
Publisher : Celebes Scholar pg

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56209/jommerce.v5i2.171

Abstract

This study examines how Green Human Resource Management contributes to organizational sustainability performance by investigating the psychological mechanisms that shape this relationship. Using structural equation modeling on data collected from employees in environmentally engaged firms, the research explores the extent to which the influence of green HR practices is mediated by perceived organizational support and affective commitment. The findings suggest that GHRM does not operate in a vacuum. Its impact becomes significant when employees interpret these practices as authentic expressions of support and when they experience a sense of emotional connection to the organization’s mission. Perceived support functions as a cognitive filter through which green initiatives are assessed for credibility, while affective commitment emerges as a behavioral engine that channels belief into sustainable action. These results underscore that sustainability outcomes are shaped less by the presence of formal policies and more by the quality of interpretive and emotional engagement they evoke. The study offers not only empirical confirmation but also conceptual insight into the relational infrastructure needed for organizations to embed sustainability in practice, particularly within digitally driven and customer-centric environments.
Pengaruh HRM Practices terhadap Employee Performance melalui Job Satisfaction di Industri Makanan dan Minuman Fatyandri, Adi Neka; Sabella, Delfina Muthia; Muchsinati, Evi Silvana
Jurnal Ilmu Manajemen Vol. 14 No. 1 (2024): Jurnal Ilmu Manajemen
Publisher : Universitas Muhammadiyah Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32502/jim.v14i1.435

Abstract

This study aims to deepen the understanding of the influence of HRM practices on employee performance, considering job satisfaction as a mediator, and evaluate its effectiveness in the food and beverage industry. The research approach is quantitative, with data collection involving 290 café employees in Batam through an online questionnaire. The data obtained were analyzed using Smart PLS. This study found a significant positive influence on HRM Practices on Employee Performance and Job Satisfaction. However, the positive effect generated by Job Satisfaction on Employee Performance proved to be insignificant, and Job Satisfaction did not act as a mediator in the relationship between HRM Practices and Employee Performance. In the food and beverage industry, companies are advised to concentrate on things that can improve employee performance, such as training, performance appraisals, and compensation.
Analisis Hubungan Industrial pada PT. Majesty Enerbion Nusantara Tiffanny Tiffanny; Evi Silvana Muchsinati
Jurnal Pelayanan Masyarakat Vol. 2 No. 4 (2025): Desember:Jurnal Pelayanan Masyarakat
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/jpm.v2i4.2592

Abstract

This internship report examines the issue of attendance non-compliance among sales employees at PT. Majesty Enerbion Nusantara (PT MEN) and the efforts to improve it through the implementation of a reward and punishment–based system. The main issues identified include inconsistent attendance records, inaccurate presence data, weak supervision, and irregular clock-in and clock-out times. Through field observations, interviews, and analysis of attendance documents, a comprehensive understanding of the underlying causes of non-compliance was obtained. Based on these findings, a new attendance Standard Operating Procedure (SOP), workflow flowchart, and field attendance form were designed as supporting solutions. Implementation was carried out through procedure socialization, pilot testing of the reward and punishment system, and evaluation of data before and after implementation. The results show a significant improvement in punctuality, attendance consistency, and data accuracy, with all sales employees achieving 100% compliance during the evaluation period. This program has proven effective in strengthening work discipline, enhancing HR administrative efficiency, and improving the company’s overall industrial relations quality.
Developed Standard Operating Procedures for Work Discipline and Customer Service at UMKM Milan Collection Kho, Catherine; Evi Silvana Muchsinati
ConCEPt - Conference on Community Engagement Project Vol. 5 No. 1 (2025): Conference on Community Engagement Project
Publisher : Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/concept.v5i1.11623

Abstract

UMKM Milan Collection faced several operational problems, such as inconsistent employee discipline and different ways of serving customers because there were no written guidelines. These issues affected the daily workflow, service quality, and made it difficult for the owner to supervise employee performance. To solve these problems, the project used the PDCA (Plan–Do–Check–Act) method and carried out observations, interviews, document analysis, and direct evaluations. As a result, two important Standard Operating Procedures (SOPs) were created: the Work Discipline SOP and the Customer Service SOP. These SOPs provide clear rules for attendance, work ethics, customer interactions, handling complaints, and transaction procedures, so that all work activities become more consistent and transparent. After socializing the SOPs and implementing them on-site, the business saw many improvements. Employees became more disciplined, followed work schedules, and delivered more consistent service to customers. The owner also found it easier to supervise the team. Customers received more professional and uniform service. Overall, the results show that SOPs play an important role in improving operational efficiency, strengthening professionalism, increasing customer satisfaction, and supporting long-term stability for small businesses like Milan Collection.
Strategi Optimalisasi Kesadaran Administratif Karyawan dalam Pemanfaatan BPJS dan Asuransi pada Perusahaan Manufaktur di Batam Muchsinati, Evi Silvana; Togatorop , Icha Heriaty
Social Engagement: Jurnal Pengabdian Kepada Masyarakat Vol. 4 No. 1 (2025): Desember 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/se.v4i1.11539

Abstract

Permasalahan rendahnya kesadaran karyawan terhadap administrasi BPJS dan pemanfaatan asuransi menjadi hambatan dalam efektivitas layanan Sumber Daya Manusia. PkM ini bertujuan meningkatkan literasi administrasi kesehatan melalui program edukasi berbasis pendekatan kualitatif yang menggabungkan observasi lapangan dan wawancara mendalam. Luaran kegiatan PkM ini meliputi penyusunan modul edukatif mengenai prosedur BPJS dan asuransi dan penyampaian materi secara langsung kepada karyawan. Hasil kegiatan menunjukkan peningkatan pemahaman dan kesadaran karyawan terhadap pentingnya administrasi kesehatan, ditandai dengan berkurangnya pertanyaan dasar kepada HRD dan meningkatnya ketepatan waktu pengajuan perubahan data.
Co-Authors Abdul Muiz Adeline Oktalia Adi Neka Fatyandri Adineka Fatyandri Adineka Fatyandri Aliandrina, Dessy Alif Ananda Pratama Andrew Andrew Antony Sentosa April Lyvia Aqika Nisa Fadillah Asri, Dhita Hafisha Ayu Widia Sari Charlie Wijaya Chichi Nabilah Della Fairly Della Fairly Desy Desy Devlin Wang Dulfi, Saidah Eason Prisco Ella Triana Wirawan Ella, Monica Emilya, Emilya Eriva Riesquita Evander William Fatma Tri Lestari Fatyandri, Adineka Febrika Febrika Fiona Fiona Frandika Antonius Saputra Guo, Bernard Hakim, Muhammad Adib Taufiqul Haris Yukie Hendi Hendi Icha Heriaty Togatorop Iveren Monica Jeanny Jeanny Jenetha Kartika Jeremy Kent Jesson Lim Jessyka Jessyka Jollin Jollin, Jollin Jose Manuel Budiman Kelvin Kho, Catherine Leonardo Leonardo Lina Lina Lutfi Setia Wahyudi Haqiqiali Maharani, Delby Marcerllina Teo Marcerllina Teo Mashita Ayuni Mea, Yuliana Lenda Melson Melson Metta Tjia Mey, Nabila Arinov Michelle Michelle Mon, Muhammad Donal Monica Ella Muhammad Adib Taufiqul Hakim Muhammad Tan Abdul R.H Murni Murni Natalia Lorien Nerissa Arviana Noor Fareen Abdul Rahim Oda I.B Hariyanto Oda IB Hariyanto Oktalia, Adeline Ong, Emilya Priscilla, Yuddy Giovanna Ramadhan Syah Putra Rano Ardiansyah Rano Ardiansyah Ratih Anggraini, Ratih Resnika Resnika Riche Yulianingsih Ridhayati Farid Rince Monica Hutagalung Rio Renaldo Prasena Sabella, Delfina Muthia Saidah Dulfi Salwa, Helen Sari, Wanda Pramitha Senly Senly Sentoso, Antony Septia Febriani Shechah Majesty Shirley Shirley Siti Rohani Stella Stella Stellin Stellin Syafira Nur Faatihah Tan Le Xuan Teh Zaharah Yaacob Thea Evanglista br. Surbakti Tiara Plorist Sibarani Tiffanny Tiffanny Tiffanny Tiffanny Togatorop , Icha Heriaty Veronika Desi M.M Panjaitan Viona Angelina Wenny Wijaya, Antonio Tantra Willy Efander Willyanto, Lia Windi Regina Anggia Putri Wisnu Yuwono Wulan Angreni Xuan, Tan Le Yuddy Giovanna Yuliana Lenda Mea Yunianti, Ernis