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All Journal International Journal of Public Health Science (IJPHS) Jurnal Kebidanan JURNAL SISTEM INFORMASI BISNIS Jurnal Kesehatan Masyarakat JURNAL ILMIAH KESEHATAN KEPERAWATAN Jurnal Kebijakan Kesehatan Indonesia Jurnal Keperawatan Soedirman (The Soedirman Journal of Nursing) Jurnal Kesehatan Masyarakat Jurnal Populasi Jurnal Manajemen Kesehatan Indonesia Jurnal Teknologi dan Sistem Komputer Promotif: Jurnal Kesehatan Masyarakat Jurnal Penelitian Pendidikan IPA (JPPIPA) Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo Media Medika Muda Journal of Public Health for Tropical and Coastal Region Amerta Nutrition EDUKATIF : JURNAL ILMU PENDIDIKAN Jurnal Kesehatan Unnes Journal of Public Health Jurnal Riset Kesehatan Poltekkes Depkes Bandung Poltekita : Jurnal Ilmu Kesehatan Contagion: Scientific Periodical Journal of Public Health and Coastal Health Jurnal Ners Jurnal Aisyah : Jurnal Ilmu Kesehatan Indonesian Journal of Global Health research JOURNAL LA MEDIHEALTICO MAHESA : Malahayati Health Student Journal Interdisciplinary Social Studies Media Publikasi Promosi Kesehatan Indonesia (MPPKI) JURNAL KESEHATAN SAMODRA ILMU Journal of Social Research Healthy Tadulako Journal (Jurnal Kesehatan Tadulako) Jurnal Multidisiplin Madani (MUDIMA) Jurnal Locus Penelitian dan Pengabdian Sehat Rakyat: Jurnal Kesehatan Masyarakat Journal of Hospital Administration and Management (JHAM) Promotor: Jurnal Mahasiswa Kesehatan Masyarakat Media Penelitian dan Pengembangan Kesehatan Berkala Ilmiah Kedokteran dan Kesehatan Masyarakat Proceeding Mulawarman International Conference on Tropical Public Health Jurnal Info Kesehatan Kesmas: Jurnal Kesehatan Masyarakat Nasional (National Public Health Journal) KESMAS UWIGAMA: Jurnal Kesehatan Masyarakat Indonesian Journal of Global Health Research
Cahya Tri Purnami
Fakultas Kesehatan Masyarakat Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H., Tembalang, Semarang, Indonesia 50275 | Universitas Diponegoro
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Veterinary Other

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Implementation of Digital Information System to Enhance Quality of Patient’s Nutrition Service Elyzabeth Sylviana Girsang; Cahya Tri Purnami; Farid Agushybana
Sehat Rakyat: Jurnal Kesehatan Masyarakat Vol. 4 No. 4 (2025): November 2025
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/sehatrakyat.v4i4.5713

Abstract

Hospital nutrition services aim to optimize patient’s nutritional status through the provision of appropriate diets. Currently, technological advancements can be utilized to support the management of nutrition services by developing digital information systems for meal provision. This study aims to describe the information systems that have been developed for hospital nutrition services and their benefits. The method used is a scoping review. Articles were collected from 3 databases: Scopus, PubMed, and Google Scholar. The keywords used in the search were: “Electronic Food Service” AND “Hospital” and “Nutrition Information System” AND “Hospital” AND “Service”. A total of 10 relevant articles were selected. The findings show that the developed information systems can be used by staff and patients. Systems for dietitians are designed to assist in assessing nutritional status and planning dietary interventions, while systems for patients enable them to choose and order their meals independently. The benefits include reducing staff workload, ensuring timely food distribution, decreasing errors in food delivery and food waste, and improving patient satisfaction. The conclusion, information systems provide valuable support in enhancing the quality of nutrition services and patient satisfaction.
Analysis of the Impact of Delayed Chronic Drug Claims on Hospital Healthcare Service Quality: Systematic Literature Review Rr. Devi Noviana Setyoningsih; Cahya Tri Purnami; Antono Suryoputro
PROMOTOR Vol. 9 No. 1 (2026): FEBRUARI
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/pro.v9i1.1883

Abstract

Delays in submitting reimbursement claims for chronic drug result in deferred payments, adversely affecting hospital cash flow. This financial strain leads to delays in employee compensation and challenges in ensuring adequate chronic drug availability for patients. This study aims to analyze how chronic drug claim processing delays impact the quality of healthcare services delivered by hospitals. This study utilizes a systematic literature review methodology, searching the PubMed, Scopus, and Google Scholar databases for publications from 2015-2025. The search strategy employs the following keywords: "chronic drug claims delay," "healthcare service quality," "chronic medication reimbursement," "hospital cash flow," and "pharmaceutical claims processing." The literature selection process follows the PRISMA guidelines. Based on the analysis of six selected articles, this study identifies the multidimensional impact of delayed chronic drug claims on hospital healthcare service quality across four key dimensions: Competency Dimension:delayed claims create hospital revenue instability, which adversely affects funding for human resource development and staff competency training programs. Service Effectiveness Dimension: claim processing delays necessitate changes in hospital budget allocation and strategic planning policies, resulting in suboptimal service delivery. Safety Dimension:delayed reimbursements lead to medication shortages, causing delays in providing essential chronic medications to patients and potentially compromising patient safety. Service Comfort Dimension:claims processing delays negatively impact pharmaceutical inventory management, affecting medication availability and overall patient comfort during treatment. Conclusion: Based on the analysis of six research articles published between 2015-2025, delayed chronic drug claims significantly impact hospital healthcare service quality across multiple dimensions, including competency, service effectiveness, safety, and service comfort.
Co-Authors A., Oktarisa Khairiyah Afifah, Aini Ula Agung Budi Prasetijo Agung Budi Prasetijo, Agung Budi Agung Budi Prasetjo Agung Budi Prasetjo Al Asyary Alfi Fairuz Asna Amelia Donsu Amni Zarkasyi Rahman, Amni Zarkasyi Anisa Nur Cahyanti Antono Suryoputro Antono Suryoputro Yudhy Dharmawan Apoina Kartini Apoina Kartini Aris Puji Widodo Arnia Rizkiana Asep Hermawan Atidipta, Santi Atik Mawarni Atik Mawarni Aulia Ulfah Mutiara Dewi Ayun Sriatmi Azhari , Novi Julia Bachtiar, Yusrial Bagoes Widjanarko Bambang Edi Warsito Budi Utomo Budiyono Budiyono Cahyanti, Anisa Nur Choirunissa, Risza Chriswardhani Suryawati Chumair, Nisrina Ocktalifa Cintya, Ranindyta Elda DASUKI DASUKI Dea Amarilisa Adespin Delfia, Fila Denny, Hanifa Maher Dessy Lutfiasari Dewi, Aulia Ulfah Mutiara Dharminto Dharminto Dharminto Dharminto Dina Bisara Dini Fitri Damayanti Diwian Jaya Putra, I Putu Okta Djauharoh A. Hadie Doni Lasut Dustar, Ghinanissa Azzahra Dwi Retno Murdiyanti DWI RIKI Dwi Sulistyawati Dwi Sutiningsih Efa Nugroho Eko Sediyono Eko Wigiantoro Elyzabeth Sylviana Girsang Emi Latifah Farid Agushybana Farid Agushybana Farid Farid Agushybana Fatiha Tasyakurrisma, Adisa Fauzirra Dhiya Azhar, Aghitsa Fila Delfia Fitriani Fitriani Hadina Eka Camalia Hamdan Syah Alam Harahap, Ana Pujianti Harlen Yunita Heri Nugroho Husna, Eriana Mayasari Imawan, Satria Aji Indarwati, Novi Indarwati, Novi Inneke Elysia Lavender Irianti, Gita Febri Johnston, Caroline Kahowi, Yustina Oru Karisa Andini Khairiyah, Oktarisa Komariyatun Komariyatun Krisnamurti Krisnamurti Kristawansari, Kristawansari Kristina Kristina Kujariningrum, Oktavia Beni Kurniawati, Yacinta Puji Kusumastuti, K Kusworo Adi Laksmono Widagdo Laksmono Widagdo Lina Dwi Yoga Pramana Lina Dwi Yoga Pramana Lucia Ratna Kartika Lucia Ratna Kartika Wulan M Rokhis Khomarudin, M Rokhis Mareta Adya Tiar Maria Holly Herawati Mariyana, Kristin Martha Irene Kartasurya Martha Irene Kartasurya Martini Martini Mateus Sakundarno Adi, Mateus Sakundarno Mercy Joice Kaparang Moh. Hasyim Purwadi Muhamad Anja Ahul Alaiha Kavit Muhammad Azinar Muhammad Hadiyanto Muhammad Priyatna, Muhammad Muhdar Muhdar Murdiyanti, Dwi Retno Muslimahtun Baadiah Naila Fauziatin Naintina Lisnawati Nashihah, Prenati Nasywa Hanifati Ninik Dwi Ambarwati Nisa , Rofifatun Noer Endah Pracoyo Nofa Martina Ariani, Nofa Martina Noor Edi Widya Sukoco Novia Handayani Novita Wulandari Nunung Wulandari Nur Endah Wahyuningsih Nuridzin, Dion Zein Oktavia Beni Kujariningrum Opik Taufik Permani, Fadilah Pujiningtyas Prasetijo , Agung Budi Prasetyono, Thifal Zakiyyah Putra, I Putu Okta Diwian Jaya Putri , Ulfa Ariska Qatrannada, Shabrina Arifia R. Djoko Nugroho Raden Djoko Nugroho, Raden Djoko Raflizar Raflizar Reni Murnita Rina Sri Widayati Rivaldi Indra Nugraha Rofifatun Nisa Rona, Elfa Rr. Devi Noviana Setyoningsih Salma Salma Sani Khoirul Amalia Seftika Indra Murhanda Putri Septo Pawelas Arso Septo Pawelas Arso Siti Fatimah Pradigdo Sri Achadi Nugraheni Sri Achadi Nugraheni Sri Winarni Sri Winarni Sri Winarni Sri Winarni Suci Ramadhani, Suci Sudiro Sudiro Sudiro Sudiro Sugeri, Rauf Azhar Sugiarto, Puput Sulicha Nurhayati Supratikta, Hadi Suteja, Mentari Nur Farida Sutiyono Sutiyono Sutopo Patria Jati Syamsulhuda BM Sylviana Girsang, Elizabeth Ternate, Elvicta Venteysa Theresia Christiarini Kuntalawati Titi Suherni Tjahjono Kuntjoro Tjondrorini Tjondrorini Tjondrorini, T Trifeni Damayanti Ruru U. Evi Nasla Ulin Nafiah Viera Juniver Thenu Vina Estetika Pakpahan Vitania Mutiara Sari Siregar Wawan Kurniawan Wicaksono, Firston Arfiansyah Wijaya, M. Indra Hadi Wirnani, Sri Wulandari, Nunung Yokbeth Kareth Yudhy Dharmawan Yudhy Dharmawan Zahra, Anandalia Athaya Zahroh Shahuliyah Zahroh Shaluhiyah Zainal Arifin Zulaeha A. Amdadi