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All Journal Istinbath Ilmu Pendidikan: Jurnal Kajian Teori dan Praktik Kependidikan JKI (Jurnal Konseling Indonesia) International Journal of Research in Counseling and Education Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) Bisma The Journal of Counseling JTP - Jurnal Teknologi Pendidikan Child Education Journal KOLOKIUM: Jurnal Pendidikan Luar Sekolah Suluah Bendang: Jurnal Ilmiah Pengabdian Kepada Masyarakat Jurnal Graha Pengabdian G-Couns: Jurnal Bimbingan dan Konseling Jurnal Pengabdian Masyarakat Indonesia Jurnal Pembelajaran, Bimbingan, dan Pengelolaan Pendidikan Proceedings Series of Educational Studies ISTINBATH Indonesian Journal of Guidance and Counseling: Theory and Application Proceedings of the Siliwangi Annual International Conference on Guidance and Counselling Buletin Konseling Inovatif Jurnal Kajian Bimbingan dan Konseling Lentera Negeri COUNS-EDU: The International Journal of Counseling and Education Abdimas Pedagogi: Jurnal Ilmiah Pengabdian kepada Masyarakat DIMASEJATI:Jurnal Pengabdian Kepada Masyarakat
Rizka Apriani
Universitas Negeri Malang
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Physics Public Health Social Sciences Other

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Development of a Stakeholder Satisfaction System Model for Service and Education Quality Wahyuni, Sri; Zamroni; Apriani, Rizka; Fajarianto, Otto; Yuniawatika; Syarifa, Najwa Kamila; Kusumaningtyas, Fitri Indra
JTP - Jurnal Teknologi Pendidikan Vol. 26 No. 3 (2024): Jurnal Teknologi Pendidikan
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat, Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/jtp.v26i3.54383

Abstract

This study aims to measure the level of stakeholder satisfaction with the quality of service and education at the Faculty of Education, State University of Malang. The research employs a quantitative analysis method, utilizing a structured questionnaire based on five service quality indicators: Tangible, Responsiveness, Reliability, Empathy, and Assurance. The questionnaire was distributed to stakeholders, including students, lecturers, and staff. The results indicate that the overall level of stakeholder satisfaction is high, with the Assurance indicator scoring the highest at 76.6%, reflecting strong trust in services provided. The lowest score was observed in the Responsiveness indicator at 72.8%, suggesting a need for improvement in addressing stakeholder needs promptly. The study is limited to stakeholders at the Faculty of Education, and the findings may not be generalizable to other faculties or institutions. The findings provide valuable insights for the Faculty of Education to enhance service quality, particularly in responsiveness, to better meet stakeholder expectations. This research contributes to the ongoing efforts to improve educational service quality by providing empirical data on stakeholder satisfaction within a specific academic context.
Need Assessment of Relaxation Techniques based on Local wisdom for Children with Eruption Traumatism Hidayah, Nur; Rusmana, Nandang; Asrowi, Asrowi; Apriani, Rizka; Hanafi, Husni; Saputra, Nur Mega Aris
Proceedings of Siliwangi Annual International Conference on Guidance and Counselling Vol. 1 No. 1 (2022): SAICGC, Volume 1 (December 2022)
Publisher : Academia Edu Cendekia Indonesia (AEDUCIA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64420/saicgc.v1i1.11

Abstract

This study aimed to identify the need for appropriate counseling services for children who have experienced eruption trauma. This research method uses a cross-sectional survey research design of elementary school teachers and parents of affected children on the slopes of Mount Semeru. Data were collected using structured interviews, questionnaires, and observation of field conditions. The analysis data used are descriptive-interpretative. The study's results identified (1) the need for post-traumatic counseling services based on local wisdom for children affected by the Semeru eruption and (2) aspects of local wisdom that became the content of post-traumatic counseling for children affected by the Semeru eruption. This research becomes the basis and recommendation to develop a post-traumatic counseling model based on the local wisdom of the Mount Semeru community that is theoretically and practically acceptable.
Nilai-Nilai Kekerabatan Dalihan Na Tolu untuk Mengarahkan Meaning of Life Siswa Perantau Beretnis Batak Mandailing Muslim Suharto, Rachel Devita; Hidayah, Nur; Apriani, Rizka
Buletin Konseling Inovatif Vol. 2, No. 1
Publisher : citeus

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Abstract

The Dalihan Na Tolu is a system of kinship that originated from the Muslim Mandailing Batak tribe regulating the life of people. This study aims to identify the role of Dalihan Na Tolu values as the kinship system as the fundamental for Muslim Mandailing Batak nomads students’ meaning of life fulfillment. This qualitative study used the phenomenology design. In collecting the primary data, we used observation and interviews with two Muslim Mandailing Batak nomads students. At the same time, the secondary data were obtained from the parents, siblings, friends, neighbors, and teachers. The data validity was assessed using triangulation on the observation and interview data. Our analysis results suggested that the Muslim Mandailing Batak nomads students’ meaning of life can be observed through three fundamentals of the meaning of life, namely the creativity, belief, and bravery values. The creativity value consists of the Marsitukkol Tukkolan Songon Suhat Di Robean value (asking the siblings to be successful) and Annakon Ki Do Hamoraon Di Au value (vengeance in learning). The belief value subsists of the speech or manner values in talking with the elders and Tua Mi U Jujung-jujung Tilako Mi U Dege-dege (disseminating kindness and covering the evils). Lastly, the behavior value consists of the bravery value.
Persepsi Siswa Sekolah Menengah Pertama terhadap Penggunaan Instagram sebagai Media Layanan Informasi Bimbingan dan Konseling Andani, Melia Fitri; Lasan, Blasius Boli; Apriani, Rizka
Buletin Konseling Inovatif Vol. 3, No. 1
Publisher : citeus

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Abstract

Instagram is an information technology that is used as a media for guidance and counseling information services during the Covid-19 pandemic. This study aims to find out how students perceive the use of Instagram as a medium for guidance and counseling information services. This study uses a qualitative approach using phenomenological studies. Data collection procedures through structured interview techniques, observation and documentation. Three research subjects were selected through a purposive sampling technique by applying several criteria. The subject criteria are students of SMP Negeri 9 Malang, have an Instagram account, follow the guidance and counseling Instagram account of SMP Negeri 9 Malang, and actively like posts on the guidance and counseling Instagram account of SMP Negeri 9 Malang. Checking the validity of the data in this study was carried out using source triangulation and technical triangulation. The results showed that students had a positive perception of the use of Instagram as a medium for guidance and counseling information services in terms of cognitive, conative and affective components. The cognitive component includes students who are very familiar with Instagram and information services as well as Instagram's positive opinions for school purposes as a medium for guidance and counseling information services. The conative component of students often access Instagram and Instagram Guidance and Counseling. The affective component includes the background of following Instagram guidance and counseling to meet the needs and pleasure of receiving information services through Instagram.
Pengembangan E-Modul Berbasis Case Method pada Mata Kuliah Praktikum Konseling Psikodinamik Probowati, Devy; Apriani, Rizka; Indreswari, Henny
Buletin Konseling Inovatif Vol. 3, No. 1
Publisher : citeus

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Abstract

Guidance and counseling students as counselor candidates must have professional competence, one of which is counseling services. In order to facilitate this demand, the guidance and counseling department of the University Negeri Malang has a counseling practicum course that students must take. This study aims to develop a product as an interactive e-module based on a case method in the psychodynamic counseling practicum course. The development research method used was ADDIE (analysis, design, development, implementation, evaluation) which involved two tests of material and media experts and students as potential product users. The research instrument was a material validation questionnaire, media, and potential product users. Data analysis uses interrater-agreement. The results of this development research show that case-method-based e-module products have acceptability with very feasible criteria for accuracy, clarity, usability, convenience, and attractiveness to support learning in psychodynamic counseling practicum courses. Recommendations for further research are suggested to test the effectiveness of e-module products based on case methods in psychodynamic counseling practicum courses and to disseminate them to guidance and counseling students.
Hubungan antara Religiusitas dan Adversitas dengan Adaptabilitas Karier Siswa SMK Firdaus, Naufal Rifqi; Muslihati, Muslihati; Apriani, Rizka
Buletin Konseling Inovatif Vol. 3, No. 2
Publisher : citeus

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Abstract

This study aimed to determine the partial and simultaneous relationship between religiosity and adversity on the career adaptability of students in vocational high schools. This study used a correlational descriptive approach with a total sample of 138 students. The sampling technique used a proportional random sampling technique. The instruments used were the religiosity, adversity, and career adaptability scales. Research data were analyzed using descriptive analysis, assumption test, multiple regression test, and hypothesis testing. The research results show that; (1) most students have moderate levels of religiosity, adversity, and career adaptability; (2) there is a partial and simultaneous positive relationship between religiosity and adversity variables on the career adaptability of vocational high school students.
Pengembangan Konten Multimedia Berbasis Case Method pada Sistem Pengelolaan Pembelajaran (SIPEJAR) Mata Kuliah Konseling Humanistik Apriani, Rizka; Ramli, M; Indreswari, Henny; Hidayatullah, Hengki Tri; Hermawan, Salsabila Yuli Adys
Buletin Konseling Inovatif Vol. 3, No. 3
Publisher : citeus

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Abstract

Guidance and counseling students as prospective counselors are required to have professional competence, especially in the process of counseling services. Humanistic counseling is one of the courses that must be mastered by students. This study aims to develop multi-media SIPEJAR content based on the case method for humanistic counseling courses. This research adapts the Research and Development model with stages of analysis, design, development, implementation, and evaluation. The instrument uses an accessibility rating scale to measure the acceptability of the prototype. The data uses percentage descriptive techniques and qualitative data to be obtained from criticism and suggestions. There are six types of media that are constructed into multimedia such as 1) motion graphics; 2) infographics; 3) presentation slides; 4) twelve handouts/handbooks; 5) audio; and 6) explainer videos. The results of the test assessment of media experts, materials, and prospective users showed a high score. It can be concluded that the case-method-based multimedia content for humanistic counseling courses developed meets accessibility including accuracy, usefulness, ease, and attractiveness and meets the criteria of being very accurate, very useful, very easy, and very interesting so that humanistic counseling learning can be implemented.
Instagram Sebagai Ruang Cyberbullying untuk Memenuhi Kebutuhan Gaya Hidup Hedonis Siswa Sekolah Menengah Atas Zamzamima, Elcindi Lazuardin; Hambali, IM; Apriani, Rizka
Buletin Konseling Inovatif Vol. 2, No. 2
Publisher : citeus

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Abstract

Recently, social media has been an integral part of adolescents’ life, serving as a medium for their self-actualization. On the other hand, adolescents use social media for hostile activities, such as bullying. This study describes Instagram as a platform for cyberbullying as it allows students to demonstrate their hedonist lifestyle. In this study, we used a descriptive qualitative approach. For the data collection, we involved two senior high school students, who were selected through purposive sampling with the criteria of undertaking cyberbullying acts to fulfill their needs for a hedonist lifestyle. The data were collected through structured interviews and documentation. The obtained data were analyzed using the Miles and Huberman model, which consisted of three stages, namely data reduction, data presentation, and conclusion making. The data validity was examined using the data triangulation technique. Our findings suggested that students commit cyberbullying to fulfill their lifestyle and attain recognition from their surroundings. Thus, the school’s guidance and counseling service should further regard our findings in providing the guidance and counseling services.
Development of MOOC Content in Case-Method-Based Psychodynamic Counseling Courses as Online Learning Media Apriani, Rizka; Probowati, Devy; Rahman, Diniy Hidayatur; Az-Zahra, Faza Kasyiva; Qonita, Fauziah Ilmi; Daud, Nurul Ain Mohd
Buletin Konseling Inovatif Vol. 5, No. 2
Publisher : citeus

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Abstract

The psychodynamic counseling course is one of the compulsory courses to provide students with an understanding of theories, concepts, and techniques based on psychodynamic views. With various existing goals, it shows that implementing this course requires technology-based media to support the optimal running of lectures. The MOOC (Massive Open Online Course) platform is an answer to implementing psychodynamic counseling courses with existing flexibility and accessibility. The purpose of this research is to develop content on the MOOC platform to improve the quality of learning by utilizing interactive technology and learning content can be presented dynamically using various media such as video, audio, and simulation. The development of MOOC content goes through a series of stages of research and development. The development design used is the ADDIE development model to produce a specific product and test the effectiveness of the product. The stages of this research are analysis, design, development, implementation, and evaluation. The results of the study show that the development of case-method-based MOOC content in the Psychodynamic Counseling course has succeeded in increasing the effectiveness of online learning for materials that require in-depth understanding and analytical skills. Despite the challenges in moderating discussions and the need for additional guidance for more abstract concepts, MOOCs have proven their potential as an effective and flexible online learning medium. As for the suggestions in this study, it is hoped that the development of MOOC content can be more extensive in other courses. In addition, MOOC platforms can be used more widely in optimizing learning.
Social Application of Empathy in Serat Wedharaga to Strengthen the Character of Professional Counselor Candidates Based on Cased Method Learning Henny Indreswari; Khairul Bariyyah; Rizka Apriani; Linka Latifany Falasifa Reidana; Santi Widiasari; Augusto da Costa
Indonesian Journal of Guidance and Counseling: Theory and Application Vol. 14 No. 1 (2025): June 2025
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/ijgc.v14i1.16086

Abstract

Facts in the field show that the empathy skills that prospective counselors have in understanding their counseling, especially in the aspect of empathy have not been comprehensively internalized. This research has three specific objectives (1) to develop a case method learning model guide based on serat wedharaga  values to increase the empathy of prospective counselors; (2) the developed model is theoretically tested through the validation of material experts, media, and potential users; (3) The model is empirically tested that  the case method learning model  is based on the value of serat wedharagas to increase the empathy of prospective counselors. The implementation of this research uses the development method with ADDIE design. The results of the development are in the form of a learning guide that includes sixteen meetings, containing materials, media, and evaluation tools. The developed learning model proved to be theoretically feasible and practically effective, demonstrated through a paired t-test with a value of Sig. (2-tailed) = 0.000, indicating a significant improvement between pretest and posttest. Thus, serat wedharaga value-based learning  is effective in increasing the empathy of prospective counselors. Suggestions for the next researcher to conduct follow-up studies related to the development of other learning models to strengthen the professional character of prospective counselors.
Co-Authors Adi Atmoko Afifah, Rohmatul Ahmad Thoriq Tri Sainda Ahmad Thoriq Tri Sainda Alief Laili Budiyono Andani, Melia Fitri Andriany, Ayu Viryavasthi Talitha Anggraini, Andini Yuliana Arbin Janu Setiyowati, Arbin Arbin Janu Setyowati Asrowi Asrowi Asrowi Augusto Da Costa Awalya Siska Pratiwi Az-Zahra, Faza Kasyiva Azizah Azizah Azizah, Azizah Azizah, Latifah Ayu Bella, Sintia Blasius Boli Lasan Daud, Nurul Ain Mohd Devi Probowati Devy Probowati Diniy Hidayatur Rahman Dio Lingga Purwodani Djoko Budi Santoso Ekawati, Fitri El-Tsaniyah Rihlatul Widaad Elcindi Lazuardin Zamzamima Ella Faridati Zen, Ella Faridati Fauziah Ilmi Qonita Fauziah Ilmi Qonita Faza Kasyiva Az-Zahra Fifi Khoirul Fitriyah Firdaus, Krisnaldy Firdaus, Naufal Rifqi Frischa Meivilona Yendi Hanafi, Husni Hengki Tri Hidayatullah Hengky Tri Hidayatullah Henny Indreswari Hermawan, Salsabila Yuli Adys Hidayatullah, Hengki Tri Hidayatullah, Hengky Tri Ifdil Ifdil Ilmi, Achmad Miftachul IM. Hambali Irene Maya Simon, Irene Itsar Bolo Rangka Khairul Bariyyah Kurniawan, Nanda Alfan Kusumaningtyas, Fitri Indra Linka Latifany Falasifa Reidana Lisnanti, Anisa Ultari Lutfi Fauzan Lutfi Fauzan M Ramli M. Ramli Mahdiyah, Mahirotul Maulidya, Nabila Melenia Ayu Saputri Melenia Ayu Saputri Melia Fitri Andani Mohd Daud, Nurul 'Ain Muslihati Muyassaroh, Zahrotul Nanda Alfan Kurniawan Nandang Rusmana Naufal Asyraf Hamid Naufal Rifqi Firdaus Nining Maizura Nugraheni Warih Utami Nur Hidayah Nur Hidayah Nur Mega Aris Saputra Otto Fajarianto Pamintarso, Kheren Carollina Parahita, Senja Putri Prihatiningsih, Riskiyana Primardiana Hermilia Wijayati Putri, Ramanda Qonita, Fauziah Ilmi Qonita, Fauziah Ilmi Rachel Devita Suharto Rahmatillah, Aushaf Iklil Ramadhania, Maulida Salwa Riskiyana Prihatiningsih Salsabila Yuli Adys Hermawan Salsabilla, Amelia Eka Santi Widiasari Simarmata, Devi Yustina B.R. Sintiawan, Naya Sopingi Sopingi, Sopingi Sri Wahyuni Suci Murni Prastiwi Wibowo Suci Murni Prastiwi Wibowo Suharto, Rachel Devita Syarifa, Najwa Kamila Widya Multisari Yuliati Holifah Yuniawatika Zamroni Zamzamima, Elcindi Lazuardin ‘Aliyah, Shabrina Muyassirotul