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Salamun Salamun
Universitas Abdurrab
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Journal : ijlrsa

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Implementation of Public Service Policy at the White Water Crossing Technical Unit of the Bengkalis Regency Transportation Service Salamun, Salamun
The International Journal of Law Review and State Administration Vol. 2 No. 3 (2024): May - June : The International Journal of Law Review and State Administration
Publisher : PDPI (Perkumpulan Dosen Peneliti Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58818/ijlrsa.v2i3.149

Abstract

The aim of this research is to determine the implementation of public service principles in the technical implementation unit of the Air Putih crossing of the Bengkalis Regency Transportation Service. The research method used is a qualitative approach through descriptive surveys and data reduction techniques. The data source is from the informant as the head of the UPT as. Data collection techniques include in-depth interviews, field observations to observe events in the research field, documentation in the form of results from other people in the form of archives and other documentation. The conclusion of this research states that the implementation of public services in the White Water Crossing Technical Implementation Unit of the Bengkalis Regency Transportation Service is quite implemented, but still needs to be improved and improved services based on indicators of Communication, Resources, Disposition and Bureaucratic Structure. The inhibiting factor is the limited number of people who are skilled in providing services. Some employees are not skilled in carrying out their duties, resulting in a backlog of work, which is an obstacle in serving the White Water Crossing technical service unit.
Co-Authors Abdul Aziz Achmad Yarziq Mubarak Salis Salamy Aldi Aprialdo Alfiah Hayati Almando Geraldi Aminuyati Andreani Kinata Arisandi, Diki Astari, Pewi Wanda Astuti , Linda Brimi, Arlianda Debi Setiawan, Debi Desi Novitasari Dwi Kurniani Dwi Winarni Dyah Ari Wulandari Eny Rolenti Togatorop Fadillah Sari, Fadillah Farras, Aqil fatimah Fatimah Fatimatuzzahra Fatimatuzzahra Fitrah Ramadhani gianto Gianto Gianto Gianto Gumono, Hendri Guntur Trimulyono Hamidah . HERAWATI, LILIK Hermawati, Dwi Ikhsan , Ikhsan Indah, Yuni Ira Puspita Sari Ira Puspita Sari Ira Puspitasari Jamil Reza Lubis Johan Saka Wikarta Jon Fery Sitepu Junairiah Junairiah Jusman, Yessi Kasmanto , Bambang Kenepri Kenepri Kenepri Kenepri Khairul Amin Liza Trisnawati Lori, Lori Luluk Elvitaria Luluk Elvitaria Luluk Elvitaria, Luluk Mochammad Affandi Mohamed, Moh Nahar Azmi Mohammad Fathul Qorib Muhammad Roby Muhammad Yazid Mujahiddin, M. Izzul Nafidiastri, Farah Aisyah Ni'matuzahroh, Ni'matuzahroh Nimatuzahroh, Nimatuzahroh Oktridarti, Levy Parwito Parwito, Parwito Permadi, Kelvin Puspita Sari, Ira Raisawati, Tatik Ramadhan, Ain Darojah Siddiq Ramadhan Ramalia Noratama Putri Rian Anggara Rini Khairani Rizky Darmawan, Rizky Rohati , Nely Roni Salambue Rumandani, Nabila Auriza Salamy, Ahmed Zaiyan Nahel Salamy, M. Fath Alhaqqi Sanis Sari, Dia Novita Scorpianus Ryanto , Stephen Setiawan, Debi Setiawan Shabrina, Afrah Siti Juariah Sriyana Sriyana Sukri Sukri Sukri Sukri Sukri sukri Sukri, sukri Susi Endrini Susi Handayani Syaf, Auliya Syarifah Salsabila Syaugie Untarya Tika, Yori Mans Tri Nurhariyati Tristanto, Albert Nico Tsana, Izdihar Ulinnuha, Risanda Valzon, May Wahyu Ramdhan Wanti, Yulia Tri Nurindah Widdya Rahmalina Wita Yulianti, Wita Zelly Rinaldi, Zelly