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Salamun Salamun
Universitas Abdurrab
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Journal : IJLRSA

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Implementation of Public Service Policy at the White Water Crossing Technical Unit of the Bengkalis Regency Transportation Service Salamun, Salamun
The International Journal of Law Review and State Administration Vol. 2 No. 3 (2024): May - June : The International Journal of Law Review and State Administration
Publisher : PDPI (Perkumpulan Dosen Peneliti Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58818/ijlrsa.v2i3.149

Abstract

The aim of this research is to determine the implementation of public service principles in the technical implementation unit of the Air Putih crossing of the Bengkalis Regency Transportation Service. The research method used is a qualitative approach through descriptive surveys and data reduction techniques. The data source is from the informant as the head of the UPT as. Data collection techniques include in-depth interviews, field observations to observe events in the research field, documentation in the form of results from other people in the form of archives and other documentation. The conclusion of this research states that the implementation of public services in the White Water Crossing Technical Implementation Unit of the Bengkalis Regency Transportation Service is quite implemented, but still needs to be improved and improved services based on indicators of Communication, Resources, Disposition and Bureaucratic Structure. The inhibiting factor is the limited number of people who are skilled in providing services. Some employees are not skilled in carrying out their duties, resulting in a backlog of work, which is an obstacle in serving the White Water Crossing technical service unit.
Co-Authors Abdul Aziz Abdul Hamid Agus Supriyanto Ahmad Zulfan, Ahmad Aldi Aprialdo Alfiah Hayati Almando Geraldi Aminuyati Andreani Kinata Apri Wahyudi Arisandi, Diki Astari, Pewi Wanda Astuti , Linda Bachtiar Simatupang Brimi, Arlianda Debi Setiawan, Debi Dwi Kurniani Dwi Winarni Dyah Ari Wulandari Edi Susilo Erniyanti Erniyanti Fadillah Sari, Fadillah Farras, Aqil fatimah Fatimah Fatimatuzzahra Fatimatuzzahra Firman Wazir gianto Gianto Gianto Gianto Gumono, Hendri Guntur Trimulyono H.M. Soerya Respationo Hamidah . Hermawati, Dwi Husaini, Rizki Ramadhan Ikhsan , Ikhsan Indah, Yuni Ira Puspita Sari Ira Puspitasari Johan Saka Wikarta Jon Fery Sitepu Junairiah Junairiah Jusman, Yessi Kasmanto , Bambang Kenepri Kenepri Khairul Amin Kusuma, Nurhadi Latifah, Ainun lestari, Suci Shinta Liza Trisnawati Lori, Lori Luluk Elvitaria Luluk Elvitaria, Luluk Masrur, Muhammad Mochammad Affandi Muhammad Yazid Muhammad Yazid Muhtarom Nada Shifa Afifatus Salsabila Nafidiastri, Farah Aisyah Ni'matuzahroh, Ni'matuzahroh Nimatuzahroh, Nimatuzahroh NOVITASARI, DESI Oktridarti, Levy Oyong, Lasmi Parwito Parwito, Parwito Permadi, Kelvin Puspita Sari, Ira Rahmat Tisnawan, Rahmat Rais, Muhammad Sandi Raisawati, Tatik Ramlan Ramlan Rian Anggara Rini Khairani Rohati , Nely Rois, Muhammad Idris Roni Salambue Rumandani, Nabila Auriza Salsabila, Syarifah Sari, Dia Novita Scorpianus Ryanto , Stephen Shabrina, Afrah Sita Husnul Khotimah, Sita Husnul Siti Juariah Sriyana Sriyana Sukri Sukri Sukri Sukri Sukri sukri Sukri, sukri Susi Endrini Susi Handayani Syaf, Auliya Syaugie Untarya Syeh Al Ngarifin Tika, Yori Mans Togatorop, Eny Rolenti Tri Nurhariyati Tristanto, Albert Nico Tsana, Izdihar Ulinnuha, Risanda Valzon, May Wahyu Ramdhan Wanti, Yulia Tri Nurindah Widdya Rahmalina Wita Yulianti, Wita Yonhendri, Yonhendri Zelly Rinaldi, Zelly