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Journal : Journal of Information Systems Engineering and Business Intelligence

Information Security Risk Assessment (ISRA): A Systematic Literature Review Rias Kumalasari Devi; Dana Indra Sensuse; Kautsarina; Ryan Randy Suryono
Journal of Information Systems Engineering and Business Intelligence Vol. 8 No. 2 (2022): October
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.8.2.207-217

Abstract

Background: Information security is essential for organisations, hence the risk assessment. Information security risk assessment (ISRA) identifies, assesses, and prioritizes risks according to organisational goals. Previous studies have analysed and discussed information security risk assessment. Therefore, it is necessary to understand the models more systematically. Objective: This study aims to determine types of ISRA and fill a gap in literature review research by categorizing existing frameworks, models, and methods. Methods: The systematic literature review (SLR) approach developed by Kitchenham is applied in this research. A total of 25 studies were selected, classified, and analysed according to defined criteria. Results: Most selected studies focus on implementing and developing new models for risk assessment. In addition, most are related to information systems in general. Conclusion: The findings show that there is no single best framework or model because the best framework needs to be tailored according to organisational goals. Previous researchers have developed several new ISRA models, but empirical evaluation research is needed. Future research needs to develop more robust models for risk assessments for cloud computing systems.   Keywords: Information Security Risk Assessment, ISRA, Security Risk
Trends and Applications of Gamification in E-Commerce: A Systematic Literature Review Muhamad Adhytia Wana Putra Rahmadhan; Dana Indra Sensuse; Ryan Randy Suryono; Kautsarina Kautsarina
Journal of Information Systems Engineering and Business Intelligence Vol. 9 No. 1 (2023): April
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.9.1.28-37

Abstract

Background: Gamification is a trend that has emerged with the growth of e-commerce. Given the wide range of human characteristics, determining which gamification elements perform well and what impact those gamification elements have can be challenging. Objective: This study aims to conduct a systematic literature review to broadly review the impact that can be caused by the application of gamification elements in e-commerce. This study also attempts to identify the current trends in using gamification elements. Methods: This study was carried out based on the Kitchenham approach and analyzes 25 research papers extracted from a total of 550 papers. The articles were gathered from ACM, Emerald, ScienceDirect, and Scopus and were published between 2016 and 2021. Results: This study found that the trend of research in the field of gamification in e-commerce continues to grow every year. Also, this study found that the most frequently used gamification elements are achievement-oriented (such as rewards, points, badges, and leaderboards). Meanwhile, immersion-related gamification elements (such as avatars, fantasy, etc.) are emerging as a new trend for new gamification elements to be incorporated in e-commerce. This study also found three major themes, namely consumer loyalty, consumer engagement, and user behavior, as a result of the application of gamification in e-commerce. Conclusion: This study helps to improve knowledge of various gamification elements, trends, and impacts on e-commerce. Future studies need to examine the challenges that may arise in the application of gamification elements to the three major themes found in this study and find potential solutions to overcome them.   Keywords: E-Commerce, Gamification, Gamification trends and applications, Kitchenham, Systematic literature review.  
Challenges and Technology Trends in Implementing a Human Resource Management System: A Systematic Literature Review Destriani, Rahma; Adhitama, Raihansyah Yoga; Sensuse, Dana Indra; Hidayat, Deden Sumirat; Purwaningsih, Erisva Hakiki
Journal of Information Systems Engineering and Business Intelligence Vol. 10 No. 3 (2024): October
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.10.3.355-367

Abstract

Background: Human Resource Management System (HRMS) is an important aspect of managing organizations. However, the successful integration of the system into respective roles is often associated with diverse technological challenges and trends. Some major obstacles identified in recent research include reluctance to change, lack of training, fragmented Human Resource (HR) data, rigid processes, and continuous changes in organizational needs. Exciting technology trends offer promise for next-generation HRMS solutions, including artificial intelligence (AI), machine learning, predictive analytics, and mobile accessibility. This shows the need for a systematic literature review to comprehensively map the challenges and technology trends shaping the implementation of HRMS. Objective: This research aimed to conduct a comprehensive review of existing literature to identify the main challenges faced during HRMS implementation and the latest technology trends in the space. Methods: A systematic literature review was adopted through the Kitchenham method with a focus on five databases including Scopus, Emerald, IEEE, Science Direct, and ProQuest. Results: The result was in the form of a table mapping of the challenges faced by each stakeholder in HRMS, including resistance to change, lack of management support, and limited technology infrastructure. Meanwhile, the most common technology challenges found were system integration issues, data security, and lack of technical capabilities or skills. The potential opportunities from technology trends to address the issues included training and skills development, enhanced cybersecurity, and effective change management methods. These recommendations were designed to support organizations in further optimizing HRMS utilization and leveraging the latest technologies such as AI and blockchain. Conclusion: The review used a structured method to develop a rich overview through tabular presentations summarizing problem identification and technology trend compilation of HRMS. The systematic exploration aimed to contribute valuable insights into the complexities of HRMS implementation and offer a comprehensive perspective on the emergence of relevant technology trends. The results were expected to contribute to future research directions in this important area at the nexus of Human Resource Management (HRM) and technological innovation.   Keywords: Human Resource Management System, Challenges, Technology Trends, Systematic Literature Review
Exploring Enabling Factors of E-Recruitment Adoption in the Public Sector and Its Contribution to Public Value Creation Altino, Iqbal Caraka; Sensuse, Dana Indra; Lusa, Sofian; Putro, Prasetyo Adi Wibowo; Wibowo, Wahyu Setyawan; Cahyaningsih, Elin
Journal of Information Systems Engineering and Business Intelligence Vol. 11 No. 2 (2025): June
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.11.2.200-214

Abstract

Background: E-recruitment systems are increasingly prevalent in the public sector to improve candidate outreach and enhance transparency. Despite their potential, users remain skeptical due to challenges such as recruitment fraud and limited system availability, especially in developing countries like Indonesia. Consequently, it remains unclear how much e-recruitment systems contribute to public value creation. This uncertainty is mainly because there is a lack of research that directly explores the relationship between these systems and public value creation in the public sector, especially in developing countries.  Objective: This research aims to examine the factors that influence the use of e-recruitment systems in the public sector and the impact into creation of public values.   Methods: This quantitative study collected data from 408 respondents via an online survey, all of whom had used Indonesian National Civil Service Agency's e-recruitment system. Data were analyzed using the Partial Least Square—Structural Equation Model (PLS-SEM) method.  Results: The study revealed that system, information, and service quality have a positive impact on perceived usefulness and perceived ease of use and have a positive impact on the use of the e-recruitment system. It also shows that the adoption of an e-recruitment system gives a positive impact on public value creation.  Conclusion: This research highlights the critical role of system information quality in fostering e-recruitment adoption and its positive impact on public value creation in the public sector. These findings enrich previous studies that have not yet explored the direct relationship between the use of e-recruitment systems and public value creation. Future research may investigate technological aspects, like artificial intelligence and virtual reality, that could enhance user experience and the adoption of e-recruitment systems in the public sector.  Keywords: E-recruitment, PLS-SEM, Information System Success Model, Technology Acceptance Model, Public Value Theory
Motivations and Potential Solutions in Developing a Knowledge Management System for Organization at Higher Education: A Systematic Literature Review Maharani, Nandhita Zefania; Kurniawan, Shabrina Salsabila; Sensuse, Dana Indra; Eitiveni, Imairi; Hidayat, Deden Sumirat; Purwaningsih, Erisva Hakiki
Journal of Information Systems Engineering and Business Intelligence Vol. 10 No. 2 (2024): June
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.10.2.270-289

Abstract

Background: Amidst a rapidly evolving digital landscape that accelerates the flow of information, higher education institutions face the unique challenge of managing vast and dynamic knowledge resources. This research delves into the motivations and innovative solutions for developing Knowledge Management Systems (KMS), which is key to optimizing knowledge resource utilization and enhancing academic collaboration. Objective: This research provides a comprehensive mapping of problems and solutions for developing university knowledge management systems based on previous research. Not only that, but the results of this study also suggest three future research studies that can be adopted. Methods: This study used the Kitchenham systematic literature review method. The author uses literature in the form of journals and conference proceedings published from 2019 to 2023. Twenty-three articles were used for this study from 5 databases, such as ACM, ProQuest, Scopus, Taylor & Francis, and IEEE Xplore. Results: This study reveals research trends in knowledge management systems within higher education, examining aspects such as country, data collection methods, research methodologies, and theoretical frameworks. The main problems motivating the development of KMS are identified and categorized based on the people, process, and technology framework. In overcoming these problems in the university business process, there are several alternative solutions, both in the form of requirements and systems. Thus, the results of this study seek to provide guidelines for future research to adopt alternative solutions from this research and develop KMS to provide new solutions. Conclusion: This study advances knowledge about various trends, motivations, requirements, and system solutions to address KMS problems in higher education. The authors' research results can add valuable insights to improve our understanding of the development of KMS in universities in various countries. Future research can identify new potential in KMS in business processes currently running in a university with appropriate methodologies.   Keywords: Knowledge management system, higher education, systematic literature review, problem, solution
Co-Authors Abdullah, Puja Putri ACHMAD FUAD Ade Fitria Lestari Adhitama, Raihansyah Yoga Adi Pratama, Yoga Adi Suryaputra Paramita Aditya, Silfa Kurnia Afifah Nefiratika Agnes Agnes Ahmad Jurnaidi Wahidin Ajie Tri Hutama Akbarsyah Anza, Fikri Akhsan, Rivaldi Rizalul Alfiani, Husna Altino, Iqbal Caraka Alusi, Fahmi Amastini, Fitria Andani, Monica Ratna Anditama, Muhammad Rizky Andriansyah, Chandra Ansis, Ronny Aprilia, Relaci Ariani, Septi Arief Ramadhan Arief Ramadhan Arif Wahyudi Ariq Naufal Satria Aryanto Aryanto Assaf Arief Assaf Arief Assaf Arief Assaf Arief, Assaf Astrianty, Rani Aprilia Ayu Bintang Nurrachma Gunawan Ayu Bintang Nurrachma Gunawan Ayu Bintang Nurrachma Gunawan Aziz, Riva Abdillah Baskoro, Aji Basnur, Prajna Wira Binsar Tampahan Binsar Tampahan Binsar Tampahan Brillianto, Bramanti Budi, Nur Fitriah Ayuning Cahyaningsih, Elin Cakra Wirabuana Damayanti Elisabeth Damayanti Elisabeth Damayanti Elisabeth Darmawan Baginda Napitupulu Darmawan Napitupulu Deden Sumirat Hidayat Deden Sumirat Hidayat Deden Sumirat Hidayat Deden Sumirat Hidayat, Deden Sumirat Desiana Nurul Maftuhah Destriani, Rahma Dewi Sartika Dewi, Yesi Puspita Diaz Saputra Dieny Sukmiati Dieny Sukmiati Dieny Sukmiati Dion Lamilga Sudiono Putra Dwi Handoko Dwi Handoko Dwi Handoko Dwi Handoko Edi Abdurachman Editha Putri, Sabrina Ekawati, Rika El Farisi, Salman Elin Cahyaningsih Elin Cahyaningsih Elisabeth , Damayanti Elisabeth, Damayanti Elkaf Fahrezi Soebianto Putra Erisva Hakiki Purwaningsih Erisva Hakiki Purwaningsih Erisva Hakiki Purwaningsih Evi Yulianti EVI YULIANTI Fachri Munandar Fahmi Alusi Fahmi Alusi Fahmi Alusi Faradillah Faradillah Fathurahman Ma'ruf Hudoarma Fatoumatta Binta Jallow Fauzia Nur, Pita Larasati Ferdian Maulana Akbar Ferry Febrianto Fikri Akbarsyah Anza Firdaus, Aditya Reza Firmansyah Apryadhi Fithri Selva Jumeilah Fitria Amastini Fitria Rahma Sari Fitria Rahma Sari Fitria Rahma Sari Fitriya, Ghina Ford Lumban Gaol Franky Juhar Furqon, Moehammad Arief Galih Reksa Lingga Respati Geni, Lenggo Ghina Fitriya Giffari, Rafi Goldie Gunadi Hakim, Mohammad Luqmanul Hamid, Ricky Bahari Hanif Sudira Harjanto Prabowo Harjanto Prabowo Hartanto, Adi Herlambang Permadi Hidayat Akbar Hidayat Akbar Hidayat, Ilatifah Nur Hudoarma, Fathurahman Ma'ruf Husain Husain I Made Agus Ana Widiatmika I Made Agus Ana Widiatmika I Made Agus Ana Widiatmika I Nyoman Adi Putra Ignatius Adrian Mastan Iklima Ermis Ismail Imairi Eitiveni Imanuddin, Kamila Alifia Inayah, Suci - Indra, Muhammad Nadhirsyah Indria, Sofi Indriasari , Sofiyanti Indriasari, Sofianti Irmayani, Irni Jallow , Fatoumatta Binta Jani Richi R. Siregar Jeffry Adityapriatama Jonathan Sofian Lusa Jonathan Sofian Lusa Jonathan Sofian Lusa Juraida, Erni Kautsarina Kautsarina Kautsarina Kautsarina Kautsarina Kautsarina Kautsarina Kristian, Natalia Kurniawan, Shabrina Salsabila Larasati, Nurul Aulia Lathiful Alamsyah Lenggo Geni Lia Ellyanti Louis Dwysevrey Ompusunggu Lusa, Sofian Lusa, Sofian Lusi Fajarita M. Mushlih Ridho M. Mushlih Ridho Maharani, Nandhita Zefania Marwan Wahyudin Masbudi, Handika Maulana, Miftahul Meilinda Puji Pamungkas Mia Agustina Miftahul Maulana Miftahul Maulana Miftahul Maulana Mirza Triyuna Putra Moehammad Arief Furqon Moehammad Arief Furqon Moh. Anshori Aris Widya Muhamad Adhytia Wana Putra Rahmadhan Muhammad Fadhiel Alie Muhammad Farid Fadhlan Muhammad, Miftah Nababan, Cynthia Deborah Nadya Safitri Nadya Safitri Nadya Safitri Nadya Safitri, Nadya Nandhita Zefania Maharani Napitupulu, Darmawan Nashrul Hakiem Nashrul Hakiem Nefiratika, Afifah Ni Wayan Trisnawaty Novia Agusvina Nur Chasanah Nur Chasanah Nur Chasanah Nur Chasanah Nur Fitriah Ayuning Budi Nurzaitun Purwasih Nurzaitun Purwasih Nurzaitun Purwasih Oki Priyadi Permadi, Herlambang Pita Larasati Fauzia Nur Pita Larasati Fauzia Nur Pita Larasati Fauzia Nur Pradipta, Dhea Junestya Prasetyo Adi Prasetyo Adi Prasetyo Adi Wibowo Putro Prasetyo Adi Wibowo, Prasetyo Adi Prastowo, Rahardito Dio Pratiwi, Aprilia Pratiwi, Maharani Eka Prayoga, Sigit Hadi Prihantara Arif Budi Santosa Prima, Pudy Puji Rahayu Puji Rahayu Purwaningsih, Erisva Hakiki Purwaningsih, Erisvaha Kiki Purwasih, Nurzaitun Putra Tresna Linge Putra, Risma Bayu Putro , Prasetyo Adi Wibowo Putro, Prasetyo Adi Wibowo R. Sapto Hendri Boedi Soesatyo Rabiah Al Adawiyah Rachmawati, Ummi Azizah Rafi Giffari Rahmat Nurcahyo Rahmat Nurcahyo Rahmawyanet, Mahsa Elvina Ramadhan, Yudistira Rani Aprilia Astrianty Rendra Gustriansyah Rian Rahmanda Putra Rias Kumalasari Devi Richi R. Siregar, Jani Ridho, M. Mushlih Ridwan Afandi Ridwan Marbanie Rina Rahmawati, Rina Ringgi Cahyo Dwiputra Rini Muliahati Risma Bayu Putra Risma Bayu Putra Risma Bayu Putra Rivaldi Rizalul Akhsan Rizaldy Septa Amanda Rizaldy Septa Amanda Rizki Kurniawan, Rizki Rizky, Fajar Robby Hermansyah Romlah, Ummu Habibah Ronny Ansis Rudy Sugiharto Iskandar Ryan Randy Suryono S.Pd. M Kes I Ketut Sudiana . Salman Alfarisi Salman El Farisi Salman El Farisi Saputro, Singgih Dwi Sari, Fitria Rahma Sarika Afrizal Sarika Afrizal Sarika Afrizal, Sarika Semlinda Juszandri Bulan Septian Bagus Wibisono Shabrina Salsabila Kurniawan Sigit Hadi Prayoga Sigit Hadi Prayoga Sigit Hadi Prayoga Sihombing , Boy Sandi Kritian Sihombing, Boy Sandi Kristian Slamet Darmawan Sofian Lusa Sofian Lusa Sofian Lusa Sofian Lusa Sofian Lusa Sofian Lusa Sofiyanti Indriasari Sofiyanti Indriasari Sri Rosa Anjelia Sudarto, Reska Nugroho Suhaidir, Wiliam Sukmiati, Dieny Sutoyo, Mochammad Arief Hermawan Suwardiman, Suwardiman Suwiyanto, Viktor Syarifah Hanum Tambunan, Ester Marta Tampahan, Binsar Tanjung, Aldiyan Muhammad Tinny D Kaunang Tokuro Matsuo Triyono, Gandung Tsaqif Alfatan Nugraha Wahab, Iis Hamsir Ayub Wanda Kinasih Warkim Warkim Warkim Warkim, Warkim Wendy Nur Falaq Wendy Nur Falaq Wibowo Putra, Prasetyo Adi Wibowo, Wahyu Setyawan Widiatmika, I Made Agus Ana Wiliam Suhaidir Wiliam Suhaidir Wiliam Suhaidir Wirabuana, Cakra Yasin, Yordan Yaziji, Warda Yolanda Yosephine Zebua Yudho Giri Sucahyo Yudho Giri Sucahyo Yulianingsih Yulianingsih