Article Per Year (5 Year)
p-Index From 2021 - 2026
9.007
P-Index
This Author published in this journals
All Journal Jurnal Kesehatan JAM : Jurnal Aplikasi Manajemen Jurnal Manajemen STIE Muhammadiyah Palopo SEIKO : Journal of Management & Business Jesya (Jurnal Ekonomi dan Ekonomi Syariah) YUME : Journal of Management Jambura Science of Management Balance Vocation Accounting Journal International Journal of Economics, Business and Accounting Research (IJEBAR) Jurnal Ilmu Manajemen Profitability Journal La Bisecoman Jurnal Ekonomi Al-Buhuts (e-journal) Golden Ratio of Human Resource Management Golden Ratio of Social Science and Education Tata Kelola Journal of Accounting and Finance (JAF) Journal of Artificial Intelligence and Digital Business Center of Economic Students Journal (CSEJ) e-Jurnal Apresiasi Ekonomi El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Celebes Journal of Community Services INOVASI: Jurnal Ekonomi, Keuangan, dan Manajemen JURNAL MANAJEMEN DAN BISNIS INDONESIA Jurnal Balireso: Jurnal Pengabdian pada Masyarakat
Serlin serang
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Health Professions Industrial & Manufacturing Engineering Medicine & Pharmacology Nursing Public Health Social Sciences Other

Published : 70 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 70 Documents
Search

 3   4   5   6   7 
The Effect of Work Discipline, Work Motivation and Work Commitment on Employees Performance Helty, H.; Serang, Serlin; Amir, Muh.
Golden Ratio of Human Resource Management Vol. 3 No. 2 (2023): March - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grhrm.v3i2.326

Abstract

This research is quantitative research with an explanatory approach. The target population in this research were sales force employees at Toyota Hadji Kalla, Urip Sumoharjo Branch, Makassar City with a total sample of 42 employees. The sampling method in this research uses the census method. The data used in this research are primary and secondary data with data collection techniques in the form of observation, questionnaires, documentation and literature study. The analysis technique is validity and reliability testing, classical assumption testing and hypothesis testing using the multiple linear regression method.The research results show that Motivation and Commitment each have a positive and significant effect on employee performance, while Discipline has no effect on the performance of sales force employees at Toyota Hadji Kalla, Urip Sumoharjo Branch, Makassar City.
Exploring Employee Turnover Intention: PT. Esta Dana Ventura Case Syamrul, Syamrul; Modding, Basri; Serang, Serlin; Arifin, Zaenal
Jambura Science of Management Vol 6, No 1 (2024): Jambura Science of Management - January 2024
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37479/jsm.v6i1.21262

Abstract

Purpose: The purpose of this study to determine the effect of workload, work stress and burnout on turnover intention employee of PT. Esta Dana Ventura Branch of Makasar.Design/Methodology/Approarch: This research uses explanative research with a quantitative approach. A sample of 120 respondents was selected for data collection using simple random sampling method. A closed questionnaire was used which was facilitated through Google Forms. The collected data was analyzed using a Likert scale model and t test.Findings: This study confirms a positive and significant relationship between workload, work stress, and burnout with employee turnover intention. These results support theories that describe excessive workload, high stress levels, and levels of burnout with the desire of employees to leave the organization. These implications can enrich our understanding of how these variables are interrelated and how they impact employee attitudes and behavior. Based on the research results, PT. Esta Dana Ventura Makassar Branch should take some practical steps Encouraging open communication between management and employees is very important. This can help identify problems related to workload, work stress, and burnout that affect employees. Management needs to open effective communication channels to provide opportunities for employees to convey problems and problems that are experienced.
PENERAPAN PRAKTIK MANAJEMEN MUTU PADA KINERJA OPERASIONAL MELALUI PEMBENTUKAN BUDAYA MUTU (Studi Pada Industri Halal Di Kota Makassar) Serang, Serlin; Ramlawati, Ramlawati
Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Vol 7 No 1 (2024): Article Research Volume 7 Number 1, January 2024
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi Al-Washliyah Sibolga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36778/jesya.v7i1.1418

Abstract

Penelitian ini mengkaji peran mediasi budaya kualitas dalam industri halal di Kota Makassar. Tujuan dari penelitian ini adalah untuk mengklarifikasi dampak Manajemen Mutu terhadap kinerja operasi. Penelitian ini menguji kerangka teoritis untuk menentukan pengaruh Manajemen Mutu dan Budaya Mutu terhadap kinerja operasi pelaku industri halal di Kota Makassar. Penelitian ini melibatkan 100 peserta dari 233 industri halal yang terdaftar di Kantor Perindustrian dan Perdagangan Kota Makassar. Hipotesis yang dibangun dari kerangka teori yang telah disusun diuji dengan menggunakan teknik SEM-AMOS. Hasil menunjukkan bahwa ada korelasi positif antara praktik Manajemen Mutu dan Budaya Mutu di perusahaan UMKM Halal di Kota Makassar dan Kinerja Operasional. Namun, tidak ada hubungan yang signifikan antara praktik manajemen mutu dan kinerja operasional. Penelitian ini juga menunjukkan bagaimana Budaya Mutu mempengaruhi Kinerja Operasional Pelaku Industri Halal di Kota Makassar. Penelitian ini unik dan memiliki manfaat bagi para manajer, terutama para bisnis Halal di Kota Makassar. Penelitian ini menawarkan perspektif baru dalam memahami Praktik Manajemen Mutu, Budaya Mutu, dan Kinerja Operasional. Studi ini juga menunjukkan bahwa budaya kualitas memainkan peran mediasi penting dalam membentuk kinerja operasional, sehingga dapat dianggap sebagai faktor utama dalam membentuk kualitas kinerja operasional.
Peran Teknologi Sistem Informasi dalam Strategi Manajement Produksi dan Operasional di Lingkungan Global Serang, Serlin; Amalia, Nadia; Ariski, Nur Auliah
INOVASI: Jurnal Ekonomi, Keuangan, dan Manajemen Vol. 20 No. 2 (2024): Mei
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jinv.v20i2.1793

Abstract

Artikel ini berkaitan dengan peran teknologi sistem informasi dalam manajement produksi dan operasional di lingkungan global. Diketahui bersama bahwa saat ini teknologi berkembang sangat pesat dan untuk mengembangkan bisnis perusahaan diperlukan ilmu untuk memahami serta mengaplikasikannya kelak, dalam hal ini fokus pada manajemen produksi dalam pengembangannya di lingkungan global terlebih untuk bisnis yang mencakup global. Tujuan penulisan ini sebagai sumber literasi sebagai tambahan wawasan bagi peneliti selanjutnya dalam penelitian pengembangan teknologi sistem informasi manajemen produksi di lingkungan global.
Analisis Model Bisnis dan Manajemen Operasional Perusahaan Start-up E-Commerce Retno Ayu Puspita S; Ramlawati; Serlin Serang
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 12 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i12.6450

Abstract

This study aims to further review how the business model and operational management of e-commerce start-up companies. This type of research uses a qualitative approach. With the library research method, namely research whose object of study uses library data in the form of books as its data source. The results of this study show that in the start-up-commerce business model, startups facilitate the process of purchasing and delivering goods or services through a website or application. A successful e-commerce business model usually focuses on forming strong relationships, utilizing technology and being able to innovate. The operational management of start-up companies is by increasing brand awareness through social media as a marketing channel.
Pelatihan Pembuatan Stik Pisang Coklat bagi kelompok Mitra di Pontian Johor Malaysia Serang, Serlin; Arfah, Aryati
Jurnal BALIRESO Vol 9, No 1 (2024)
Publisher : Lembaga Pengabdian kepada Masyarakat Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/balireso.v9i1.296

Abstract

Processed food in the form of sticks has now experienced many developments: utilising basic and additional materials. To create various flavours and increase the nutritional value of sticks, in the manufacturing process other raw materials and additional ingredients are used, such as ripe bananas and chocolate additives, so that stick products are delicious and contain high nutritional value. Almost everyone likes chocolate. Apart from being delicious, chocolate also has various benefits for the body, from improving mood and appetite to maintaining heart health. Starting from children, teenagers, to adults, many people like to eat chocolate. Apart from its distinctive and delicious taste, chocolate also has health benefits.
Efektivitas Penerapan Total Quality Management (TQM) dan Hubungannya dengan Kinerja Manajerial Arif, Abriansyah; Ramlawati, Ramlawati; Serang, Serlin
Jurnal Manajemen STIE Muhammadiyah Palopo Vol 11, No 2 (2025)
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah (LPPI) Universitas Muhammadiyah Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35906/jurman.v11i2.2729

Abstract

ABSTRAKPolda Papua merupakan salah satu kantor Polda Papua di bidang Lembaga Pemerintahan yang telah menerapkan Total Quality Management (TQM) untuk meningkatkan daya saing dan kualitas kinerja manajerial. Penelitian ini bertujuan untuk menganalisis penerapan dan efektivitas TQM, serta hubungannya dengan kinerja manajerial perusahaan. Metode penelitian menggunakan pendekatan deskriptif kualitatif dengan wawancara mendalam dan pendekatan kuantitatif melalui analisis efektivitas serta korelasi Spearman Rank terhadap 17 informan. Hasil penelitian menunjukkan bahwa tingkat efektivitas penerapan TQM berada pada kategori efektif dengan skor rata-rata 79%. Analisis korelasi menghasilkan koefisien sebesar 0,39 yang mengindikasikan adanya hubungan sedang dan searah antara efektivitas TQM dengan kinerja manajerial. Temuan ini menegaskan bahwa penerapan TQM berkontribusi positif terhadap peningkatan kinerja manajerial pada kantor Polda Papua.Kata Kunci:Strategi Manajemen, Dinamika Kerja, Produktivitas, OrganisasiABSTRACTThe Papua Regional Police (Polda Papua) is one of the Papua Regional Police offices in the Government Institution sector that has implemented Total Quality Management (TQM) to improve competitiveness and the quality of managerial performance. This study aims to analyze the implementation and effectiveness of TQM, as well as its relationship with the company's managerial performance. The research method uses a qualitative descriptive approach with in-depth interviews and a quantitative approach through effectiveness analysis and Spearman Rank correlation of 17 informants. The results show that the level of effectiveness of TQM implementation is in the effective category with an average score of 79%. The correlation analysis produces a coefficient of 0.39, indicating a moderate and unidirectional relationship between TQM effectiveness and managerial performance. This finding confirms that the implementation of TQM contributes positively to improving managerial performance at the Papua Regional Police office.Keywords:Management Strategy, Work Dynamics, Productivity, Organization
Analisis Hubungan Antara Program Kesejahteraan dan Produktivitas Kerja: Studi Kasus Pada Sektor Pelayanan Publik Pemerintah Daerah Arif, Sufriadi; Mahfudnurnajamuddin, Mahfudnurnajamuddin; Serang, Serlin
Jurnal Manajemen STIE Muhammadiyah Palopo Vol 11, No 2 (2025)
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah (LPPI) Universitas Muhammadiyah Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35906/jurman.v11i2.2587

Abstract

ABSTRAKPenelitian ini bertujuan untuk menganalisis hubungan antara program kesejahteraan dengan produktivitas kerja pegawai di sektor pelayanan publik pemerintah daerah, khususnya di lingkungan Kantor DPRD Provinsi Sulawesi Selatan. Metode yang digunakan adalah pendekatan kualitatif dengan teknik pengumpulan data berupa wawancara, studi literatur, dan dokumentasi. Hasil penelitian menunjukkan bahwa program kesejahteraan, baik dalam bentuk tunjangan finansial maupun non-finansial, memberikan pengaruh signifikan terhadap produktivitas kerja pegawai. Selain itu, faktor work-life balance dan lingkungan kerja yang mendukung juga terbukti berkontribusi terhadap peningkatan loyalitas dan kinerja pegawai. Penelitian ini merekomendasikan perlunya program kesejahteraan yang lebih holistik dan terintegrasi untuk meningkatkan kinerja di sector publik.Kata Kunci:Kesejahteraan Pegawai, Produktivitas Kerja, Work-Life Balance, Pelayanan PublikABSTRACTThis study aims to evaluate adaptive management strategies in addressing This study aims to analyze the relationship between welfare programs and employee work productivity in the local government public service sector, especially in the South Sulawesi Provincial DPRD Office. The method used is a qualitative approach with data collection techniques in the form of interviews, literature studies, and documentation. The results showed that welfare programs, both in the form of financial and non-financial benefits, have a significant influence on employee work productivity. In addition, work-life balance factors and a supportive work environment are also proven to contribute to increased employee loyalty and performance. This study recommends the need for a more holistic and integrated welfare program to improve performance in the public service sector.Keywords:Employee Welfare, Work Productivity, Work-Life Balance, Public Service
Green Supply Chain Management Pada UKM: Tinjauan Literatur Review Nasaruddin, Nasaruddin; Imaduddin, Imaduddin; Serang, Serlin
Jurnal Manajemen STIE Muhammadiyah Palopo Vol 11, No 2 (2025)
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah (LPPI) Universitas Muhammadiyah Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35906/jurman.v11i2.2595

Abstract

ABSTRAKUsaha Kecil dan Menengah (UKM) secara luas diakui sebagai kontributor utama pertumbuhan ekonomi global, namun peran mereka dalam memajukan keberlanjutan lingkungan masih kurang dikembangkan. Manajemen Rantai Pasokan Hijau (GSCM) telah muncul sebagai pendekatan strategis yang mengintegrasikan pertimbangan lingkungan ke dalam proses rantai pasokan, yang menawarkan manfaat ekologis dan ekonomi. Namun, sebagian besar studi yang ada sebagian besar berfokus pada perusahaan besar, sehingga meninggalkan kesenjangan pengetahuan yang signifikan mengenai tantangan dan peluang unik yang dihadapi oleh UKM. Studi ini bertujuan untuk mengatasi kesenjangan tersebut dengan melakukan tinjauan pustaka sistematis tentang GSCM di UKM, mensintesis temuan empiris dan teoretis dari jurnal peer-review yang diterbitkan antara tahun 2016 dan 2024. Mengikuti protokol PRISMA, proses pencarian dan penyaringan yang ketat diterapkan di seluruh basis data akademik utama termasuk Scopus, Web of Science, dan Google Scholar. Sebanyak 200 artikel memenuhi kriteria inklusi dan dianalisis secara tematis dan bibliometrik. Perangkat lunak VOSviewer digunakan untuk menghasilkan visualisasi jaringan, overlay, dan kepadatan, yang memetakan tren penelitian, ko-okurensi kata kunci, dan klaster tematik. Analisis ini mengungkapkan tiga tema dominan: pendorong adopsi GSCM (misalnya, tekanan regulasi, ekspektasi pemangku kepentingan, dan motivasi internal), hambatan implementasi (misalnya, kendala keuangan, kurangnya keahlian, dan terbatasnya dukungan kelembagaan), dan hasil (misalnya, kinerja lingkungan, efisiensi biaya, dan daya saing). Temuan menunjukkan bahwa UKM menghadapi tantangan substansial dalam menerapkan GSCM, namun terdapat peluang melalui transformasi digital, model rantai pasok kolaboratif, dan praktik ekonomi sirkular. Studi ini menyoroti kesenjangan penelitian dalam keberlanjutan sosial, perbandingan lintas negara, dan perspektif longitudinal. Tinjauan ini berkontribusi pada kemajuan teori dan praktik dengan menawarkan wawasan bagi para pembuat kebijakan, praktisi, dan akademisi tentang bagaimana UKM dapat terlibat secara efektif dalam manajemen rantai pasok berkelanjutan.Kata Kunci:Manajemen Rantai Pasok Hijau, UKM, Keberlanjutan, Tinjauan Pustaka SistematisABSTRACTSmall and Medium Enterprises (SMEs) are widely recognized as key contributors to global economic growth, yet their role in advancing environmental sustainability remains underdeveloped. Green Supply Chain Management (GSCM) has emerged as a strategic approach that integrates environmental considerations into supply chain processes, offering both ecological and economic benefits. However, most existing studies predominantly focus on large corporations, leaving a significant knowledge gap regarding the unique challenges and opportunities faced by SMEs. This study aims to address that gap by conducting a systematic literature review of GSCM in SMEs, synthesizing empirical and theoretical findings from peer-reviewed journals published between 2010 and 2025. Following the PRISMA protocol, a rigorous search and screening process was applied across major academic databases including Scopus, Web of Science, and Google Scholar. A total of 200 articles met the inclusion criteria and were analyzed thematically and bibliometrically. VOSviewer software was employed to generate network, overlay, and density visualizations, which mapped research trends, keyword co-occurrences, and thematic clusters. The analysis revealed three dominant themes: drivers of GSCM adoption (e.g., regulatory pressures, stakeholder expectations, and internal motivations), barriers to implementation (e.g., financial constraints, lack of expertise, and limited institutional support), and outcomes (e.g., environmental performance, cost efficiency, and competitiveness). The findings indicate that SMEs face substantial challenges in implementing GSCM, yet opportunities exist through digital transformation, collaborative supply chain models, and circular economy practices. The study highlights research gaps in social sustainability, cross-country comparisons, and longitudinal perspectives. This review contributes to advancing theory and practice by offering insights for policymakers, practitioners, and scholars on how SMEs can effectively engage in sustainable supply chain management.Keywords:Green Supply Chain Management, SMEs, Sustainability, Systematic Literature Review
The Role of Ethical Leadership in Building Organizational Trust and Commitment Achmad Gani; Serlin Serang; Putri Aulia Radwa; Zulfikar
Jurnal Ilmu Manajemen Profitability Vol. 10 No. 2 (2026): AGUSTUS 2026
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/rn1t0m11

Abstract

Ethical leadership is increasingly important in organizational behavior because leaders’ ethical conduct can shape employees’ trust and commitment, yet the mechanism linking ethical leadership to organizational commitment requires further empirical examination. This study aimed to examine the effect of ethical leadership on organizational trust and organizational commitment and to determine the mediating role of organizational trust in this relationship. A quantitative explanatory design was employed, involving 250 employees from public, private, and manufacturing organizations. Data were collected through a structured and validated questionnaire and analyzed using Structural Equation Modeling to examine the relationships among ethical leadership, organizational trust, and organizational commitment. The results showed that ethical leadership had a positive and significant effect on organizational trust, indicating that leaders who demonstrated integrity, fairness, and moral responsibility were more likely to gain employees’ trust. Organizational trust also had a significant positive effect on organizational commitment, while ethical leadership directly and positively influenced organizational commitment. Furthermore, organizational trust partially mediated the relationship between ethical leadership and organizational commitment. These findings indicate that ethical leadership strengthens employee commitment both directly and through the development of organizational trust. The study contributes to organizational behavior research by clarifying the role of trust as an important mechanism through which ethical leadership influences employee commitment. Practically, the findings highlight the importance of ethical leadership development in strengthening trust, fostering long-term employee commitment, and supporting sustainable organizational performance.
Co-Authors A. Aulia Rachmadani Abdul Rahman Mus Achamad Gani Achmad Gani Achmad Gani Adrias, Albani Mukti Agus Agus Agustriyana ahmad yani Aji, Wahyu Nusantara Akbar Akbar Akbar Usman Alfiyansyah, Alvin Allaamah, Dihaq Amalia, Nadia Ameliana, Yana Aminartha, Deasy Soraya A Amir, Muh. Amiruddin K Amri Suka Yasih Andi Muh. Armin Yusfin Aphar, Rahmadani Mutahli Ardiansyah Putra Arfah, Aryati Arif, Abriansyah Arif, Sufriadi Ariski, Nur Auliah Aryati Arfah Ashari, Muhammad Ari AW, Muh. Aditya Baso Amang, Baso Baso, Andi Revita Basri Modding Budiandriani, Budiandriani Budianriani, Budianriani Darmawangsyah, Darmawangsyah Dio, Andi Anggun Tenri Fitriani Mandung Gasali , Gasali Hamzah Muslimin Hamzah, Fierda Amalia Hamzah, Fyrdha Faradyba Hasbullah Ahiri Helty, H. Hendratta, Ady Hijriah, Mira Homer, Yohosua Huriati, Huriati I Gede Pratiaksa Ardanugraha Ilmi, Ildina Miftaful Imaduddin, I. Imaduddin, Imaduddin Indriani Indriani Irfan Irfan Irma Irma Ismail Hajiali Iswahyudi, Anugrah Kamase, Jeni Lamusu, Moh Fajri R Mahfud Nurnajamuddin Mahfudnurnajamuddin Mahfudnurnajamuddin , Mahfudnurnajamuddin Mahfudnurnajamuddin, Mahfudnurnajamuddin Maknun, M. Mas'ud, Masdar Mega Fatimah Rosana Miftahul Chair, Miftahul Moh Zulkifli Murfat moonai, Sudarmin Muh Arif, Muh Muh. Haerdiansyah Syahnur Muhlis Hakim Mukhammad Idrus Mulang, Hastuty Najamuddin, Maffud Nur Nasaruddin Nasaruddin Novita, Lola Nur Alam Nur Alam Nur Hidayah Nur Kholis Nurfadillah, N. Nurhayati Azis Nurnajamuddin, Mahfud Nurnaningsih A P, Ramlah Palupi, Sugiati Esti Patandianan, Sinaria Popoiwo, Meidin Pratiwi Juniar A. G Putra A, Dirga Dwi Putri Aulia Radwa Ramlawati Ramlawati , Ramlawati Ramlawati Ramlawati Ramlawati Ramlawati Ramlawati Ramlawati Retno Ayu Puspita S Rosmini Barinong Rutfiah Mangun SAHABUDDIN SAHABUDDIN Sariana Sariana Selong, Abbas Siadi, Siadi Sismar, Andi St Sukmawati St. Asma Ul Husna Syah Suriyanti Suriyanti Suriyanti Suriyanti, Suriyanti Surya, M Rahmini Suryanti Suryanti Syamrul, Syamrul Syamsu Nujum Syamsuarni, Syamsuarni Taher, Ardi Mahrifal Hi Tamanyira, Yuliatti Ulvayanti, Andi Umar, Nur Alam Umasugi, Syafruddin Yusuf, Widayanti Zaenal Arifin Zaenal, Achmad Zulkarnaen Zulfikar