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All Journal JAM : Jurnal Aplikasi Manajemen Mimbar Agribisnis: Jurnal Pemikiran Masyarakat Ilmiah Berwawasan Agribisnis Agregat: Jurnal Ekonomi dan Bisnis Martabe : Jurnal Pengabdian Kepada Masyarakat International Journal of Social Science and Business Jurdimas (Jurnal Pengabdian Kepada Masyarakat) Royal JSHP (Jurnal Sosial Humaniora dan Pendidikan) YUME : Journal of Management Ecobisma (Jurnal Ekonomi, Bisnis dan Manajemen) Management Studies and Entrepreneurship Journal (MSEJ) Community Development Journal: Jurnal Pengabdian Masyarakat Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Economics and Digital Business Review Quantitative Economics and Management Studies International Journal of Business, Technology, and Organizational Behavior (IJBTOB) JURNAL MANAJEMEN AKUNTANSI (JUMSI) Daengku: Journal of Humanities and Social Sciences Innovation Jurnal Nauli JCDD Jurnal Minfo Polgan (JMP) Journal of Management and Digital Business JOEL: Journal of Educational and Language Research IIJSE Jurnal Ekonomi, Manajemen, Akuntansi
Zulkifli Musannip Efendi Siregar
Universitas Labuhanbatu
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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The Influence of Price, Product Quality, and Service Quality on Customer Satisfaction at Home Smart Rantauprapat Safitri, Lia; Siregar, Zulkifli Musannip Efendi; Rafika, Mulya
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 6 No 3 (2023): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v6i3.3241

Abstract

Consumer satisfaction is an important element that must be created by all types of businesses. Researchers also agree that consumer satisfaction is a prerequisite for gaining loyalty from consumers, consumer loyalty that can make consumers come to buy products sold by sellers. The purpose of this study was to examine the effect of independent variables consisting of price, product quality, and service quality on consumer satisfaction who have shopped at Home Smart Rantauprapat. This study uses a quantitative approach, collecting data using a purposive sampling method, which means that researchers apply specific criteria in determining which respondents can be sampled in this study. The number of samples used in this study was 100 people with the specified criteria being consumers who had shopped at Home Smart Rantauprapat and were 18 years and over, which aims to get valid answers. The results of this study indicate that price has a positive and significant effect on customer satisfaction at Home Smart Rantauprapat, product quality is proven to have a positive effect on customer satisfaction at Home Smart Rantauprapat and the last variable, namely service quality, is also found to have a positive and significant effect on customer satisfaction that has been shopping at Home Smart Rantauprapat.
The Influence of Emotional Intelligence, Job Satisfaction, and Work Engagement on the Performance of Employees in the Labuhanbatu Regency’s Youth, Sports, Culture, and Tourism Services Sahmuddin, Sahmuddin; Siregar, Zulkifli Musannip Efendi; Hanum, Fauziah
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 5 No 2 (2022): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v5i2.4027

Abstract

This research aims to analyze the influence of emotional intelligence, job satisfaction, and work engagement on employee performance Department of Youth, Sports, Culture and Tourism, Labuhanbatu Regency. The population in this study was 70 people. The sampling technique uses saturated sampling. The sample size in this study was 70 people. The data collection method uses questionnaires. The results of multiple linear regression analysis obtained the equation Y = 3.457 + 0.356X1 + 0.372X2 + 0.253X3. In the partial test (t test) the regression coefficient of the emotional intelligence variable (X1) obtained a calculated t value of 2.473 > t table 1.996 which means that the variable emotional intelligence has a positive and significant effect on employee performance variables with a significant value of 0.016 < 0.05. The regression coefficient for the job satisfaction variable (X2) obtained a calculated t value of 3.161 > t table 1.996, which means that the job satisfaction variable has a positive and significant effect on the employee performance variable with a significant value of 0.002 < 0.05. The regression coefficient for the work engagement variable (X3) obtained a calculated t value of 2.480 > t table 1.996, which means that the work engagement variable has a positive and significant effect on the employee performance variable with a significant value of 0.016 < 0.05. The results of the F test obtained Fcount value of 32.244 > Ftable 2.74 with a significance value of 0.000 < 0.05, so it can be concluded that emotional intelligence, Job satisfaction, and work engagement simultaneously have a positive and significant effect on employee performance. The coefficient of determination test results show that the variables of emotional intelligence, job satisfaction, and work engagement have as much influence as 59.4% on employee performance variables, while the remaining 40.6% is influenced by other variables outside this research.
The Influence of Competency, Compensation, and Commitment on Employee Performance in the National Land Agency of the Labuhanbatu Regency Nasution, Naga Mulia; Siregar, Zulkifli Musannip Efendi; Harahap, Aziddin
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 5 No 2 (2022): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v5i2.4171

Abstract

This research was conducted at the National Land Agency of Labuhanbatu Regency, to analyze the influence of competency, compensation, and commitment on employee performance. This research uses quantitative methods, with several analytical techniques such as classical assumption tests, multiple linear regression tests, hypothesis tests, and coefficient of determination tests. The results of this research show that all independent variables have a positive and significant influence on the dependent variable, this is proven through tests and F tests on the data in the research. The results of the t-test show that competency (X1) has a value of tcount (6.72) > ttable (1.66), which means Ha is accepted and Ho is rejected. Meanwhile, the significant value is smaller than the probability value of 0.05 or the significant value of 0.000 <0.05. Thus, it can be concluded that the competency variable (X1) has a positive and significant effect on employee performance. Compensation (X2) has a value of tcount (5.01) > ttable (1.66) which means Ha is accepted and Ho is rejected. Meanwhile, the significant value is smaller than the probability of 0.05 or 0.000 < 0.05. It can be concluded that compensation (X2) has a positive and significant effect on employee performance. Commitment (X3) has a value of tcount (12.28) > ttable (1.66) which means Ha is accepted and Ho is rejected, while the significant value is smaller than the probability of 0.05 or 0.000 < 0.05. Therefore, commitment (X3) has a positive and significant effect on employee performance. The results of the F test show that the Fcount value is 90.60 > Ftable 2.71 with a significance value of 0.000 < 0.05. From these results, it can be concluded that competency (X1), compensation (X2), and commitment (X3) simultaneously have a positive and significant effect on employee performance (Y).
The Influence of Marketing Mix and Service Quality on Consumer Satisfaction at the Palugada Nita Rap Bouquet Shop Debiana, Nita; Siregar, Zulkifli Musannip Efendi; Harahap, Aziddin
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 5 No 2 (2022): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v5i2.4172

Abstract

The purpose of this research is to determine the influence of the marketing mix and service quality on consumer satisfaction at the Palugada Nita Rap Bouquet Shop with service quality as an intervening variable. Data processing techniques use SPSS data analysis. The population in this study were consumers at the Palugada Nita RapLabuhanbatu Bouquet Shop. The sample collection technique used was probability sampling which aimed at random sampling incidents, the number of samples used was 100 consumers at the Palugada Nita Rap Bouquet Shop. Researchers conclude that the Marketing Mix through Service Quality has a significant impact on Consumer Satisfaction in terms of the Sig value (0.000) which is less than 0.05. In the t-test, it is known that the Sig value is smaller than 0.05 and the calculated t value is greater than the t table (1.984), so it is concluded that the marketing mix and service quality have an independent (partial) impact on consumer satisfaction and it is concluded that the marketing mix and quality have a simultaneous impact on consumer satisfaction. based on the f test where the Sig value is smaller than 0.05 and the calculated f is greater than the f table (3.09). It is known that the direct impact that the Marketing Mix has on Consumer Satisfaction is 0.427 and the indirect impact is 0.289, so it can be concluded that the direct impact is 0.427 > from the indirect impact value of 0.289 and based on the R-Square of 0.916, the contribution value of the marketing mix through quality service to customer satisfaction, namely 91.6%.
Arus Utama Ekonomi Pembangunan dan Tujuan Pembangunan Berlanjutan: Tinjauan Systematic Literature Review Muhammad Arfan Harahap; Zulkifli Musannip Efendi Siregar
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 5 No. 2: Januari 2026
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v5i2.14220

Abstract

Studi ini menyajikan analisis systematic literature review yang komprehensif tentang pembangunan ekonomi berkelanjutan dan mengaitkannya dengan tujuan pembangunan berkelanjutan (SDGs). Sebanyak 40 artikel dianalisis berasal dari basis data scopus sepanjang tahun 2025 yang melalui seleksi dan prosedur tinjauan ketat. Penelitian ini menjawab pertanyaan penelitian dengan memetakan tema ilmiah, mengidentifikasi kontributor utama, dan asal negara penulis. Terdapat 34 Negara yang berkontribusi dalam publikasi penelitian yang berkaitan dengan Pembangunan berkelanjutan. Negara cina menjadi negara yang berkontribusi utama sepanjang tahun penelitian dalam mempublikasi 9 penelitian yang berkaitan dengan Pembangunan berkelanjutan. Negara USA dan India diurutan kedua dengan masing-masing 5 Penelitian serta negara lainnya. Penelitian ini memetakan tren tema penelitian dengan menghubungkannya dengan SDGs dari 14 klaster yang teridentifikasi dengan tema SDGs 13 penanganan perubahan iklim, SDGs 9 industri, inovasi dan infrastruktur, SDGs 7 energi bersih dan terjangkau, dan SDGs 8 pekerjaan layak dan pertumbuhan ekonomi. Hasil lainnya mendesak untuk mengintegrasikan praktik ekonomi sirkular, memaksimalkan teknologi digital, perencanaan kota hijau, dan kerangka kerja tata kelola yang lebih kuat untuk secara efektif memisahkan pertumbuhan ekonomi dari degradasi ekologis, dan mencapai tujuan keberlanjutan jangka panjang. Penelitian ini berguna untuk memandu para peneliti dimasa yang akan datang dan pembuat kebijakan dalam untuk meneliti tema relevan dan kebijakan yang akurat terkait pembangunan berkelanjutan.
Pengaruh Disiplin Kerja, Gaya Kepemimpinan, Budaya Organisasi Dan Lingkungan Kerja Terhadap Kinerja Pegawai Dinas Perpustakaan Dan Kearsipan Kabupaten Labuhanbatu David Becham; Zulkifli Musannip Efendi Siregar; Anita Sri Rejeki Hutagaol
Jurnal Minfo Polgan Vol. 14 No. 1 (2025): Artikel Penelitian
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/jmp.v14i1.14720

Abstract

Artikel ini menganalisis pengaruh disiplin kerja, gaya kepemimpinan, budaya organisasi, dan lingkungan kerja terhadap kinerja pegawai Dinas Perpustakaan dan Kearsipan Kabupaten Labuhanbatu. Penelitian ini dilatarbelakangi oleh pentingnya faktor-faktor tersebut dalam meningkatkan efektivitas operasional organisasi, terutama dalam konteks pelayanan publik. Dengan menggunakan metode kuantitatif deskriptif, data dikumpulkan melalui kuesioner yang disusun berdasarkan skala Likert dari 42 pegawai, menggunakan teknik Total Sampling. Variabel yang diteliti meliputi disiplin kerja, gaya kepemimpinan, budaya organisasi, lingkungan kerja, dan kinerja pegawai. Hasil penelitian menunjukkan bahwa disiplin kerja, gaya kepemimpinan, budaya organisasi, dan lingkungan kerja berpengaruh positif dan signifikan terhadap kinerja pegawai, baik secara parsial maupun simultan. Analisis regresi linier berganda mengidentifikasi bahwa keempat variabel independen memberikan kontribusi sebesar 73,90% terhadap peningkatan kinerja pegawai, sementara sisanya dipengaruhi oleh faktor lain. Kesimpulan penelitian ini menekankan pentingnya penerapan strategi peningkatan disiplin kerja, gaya kepemimpinan, budaya organisasi, dan lingkungan kerja yang efektif untuk mengoptimalkan kinerja pegawai. Temuan ini diharapkan menjadi acuan bagi pengelola instansi dalam merancang kebijakan yang dapat memperkuat kualitas layanan publik dan profesionalisme pegawai. Artikel ini juga merekomendasikan penelitian lanjutan yang mempertimbangkan faktor-faktor tambahan serta memperkuat pendekatan analisis. Dengan demikian, penelitian ini memberikan kontribusi signifikan dalam pengembangan manajemen sumber daya manusia di sektor pemerintahan.
Perceived organizational support and job satisfaction: The does knowledge sharing mediate it? Zulkifli Musannip Efendi Siregar; Muhammad Arfan Harahap; Reni Novianti Sari; Sri Karyani Damanik
Journal of Management and Digital Business Vol. 6 No. 2 (2026): Journal of Management and Digital Business
Publisher : Nur Science Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53088/jmdb.v6i2.3002

Abstract

This study aims to determine the effect of perceived organizational support on job satisfaction, with knowledge sharing as a mediating variable. The research method used is quantitative research. The sample for this study comprised 211 teachers from Labuhanbatu Regency, South Labuhanbatu Regency, and North Labuhanbatu Regency. Data were analyzed using SmartPLS software with the Partial Least Squares Structural Equation Modeling (PLS-SEM) technique. The results showed that perceived organizational support influenced teacher job satisfaction. This means that increasing perceived organizational support is very important to increasing teacher job satisfaction. Perceived organizational support has a positive and significant effect on knowledge sharing, and knowledge sharing has a positive and insignificant effect on teacher job satisfaction. The results showed that knowledge sharing did not significantly mediate the relationship between perceived organizational support and job satisfaction. The findings imply that policymakers and school administrators should strengthen teacher support through recognition, well-being initiatives, fair career development, open communication, and adequate work facilities.
Pengaruh Brand Image Dan Harga Terhadap Keputusan Pembelian Baba Parfum Dengan Media Promosi Sebagai Variabel Intervening Cici Widya Pratiwi; Zulkifli Musannip Efendi Siregar; Marlina Siregar
Economics and Digital Business Review Vol. 6 No. 2 (2025)
Publisher : STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk mengetahui apakah Pengaruh Brand Image Dan Harga Terhadap Keputusan Pembelian Baba Parfum Dengan Media Promosi Sebagai Variabel Intervening. Jumlah sampel sebanyak 96 responden. Penelitian ini menggunakan uji outerloading, realbility, bootstraping, pengujian hipotesis dan koefisien determinasi dengan menggunakan Smart pls 4. Penelitian dilakukan untuk meneliti bagaimana variabel independent memberikan pengaruh terhadap variabel dependent dan tingkat persentasi pengaruh variabel penelitian dengan melakukan penyebaran angket penelitian kepada responden dan melakukan pengujian. Hasil penelitian menunjukkan bahwa seluruh variabel independent memberikan pengaruh terhadap variabel dependent dengan nilai seluruh t statistik > t tabeldan nilai signifikan <0,05 dengan tingkat determinasi yaitu 0,698 atau 69,80%, persamaan 2 sebesar 0,829 atau 82,90%.
Co-Authors A Halim Abd. Halim Abd. Rasyid Syamsuri Ade Parlaungan Nasution, Ade Parlaungan Adli, Mughaimin Agus Setyo Pranowo Alfazrin Nst Anggi Angga Resti Angin, Wini Winangin Perangin Anita Sri Rejeki Hutagaol Arti, Seni Aziddin Harahap Bhakti Helvi Rambe Candra Kirana Chika Wahyuni Christine Herawati Limbong Christine Herawati Limbong Cici Widya Pratiwi David Becham Debiana, Nita Desmintari Dewi Rama Niati Dini Hariyati Adam Ervinawati Ervinawati Fadilah Fadwa Fadzil Hanafi Asnora Fadzil Hanafi Asnora Fauziah Hanum Fitri Masraya Siregar Fitria Riskiana Ritonga Hansyah, Praida Hanum, Fauziah Harahap, Aziddin Ikhwanuddin Lubis Kurnia Tika Sari Lia Safitri Lubis, Junita Lubis, Tukimin M. Fikri Ashari Mangungsong, Charles Marihot Marihot Marihot, Marihot Marlina Siregar Meisa Fitri Nasution Muhammad Amin Nasution Muhammad Arfan Harahap MUHAMMAD ARFAN HARAHAP Muhammad Yasir Arafat Pohan Mulya Rafika Mulya Rafika Mulya Rafika Nasution, Naga Mulia Noni Pratiwi Nur Izzati Presty Utami Nursiha Ramadani Nasution Pitriyani Pitriyani Pristiyono Pristiyono Pristiyono, Pristiyono R. Indra Kusuma Jaya R.Indra Kusuma Jaya Rachmat Rachmat Rafika, Mulya Ramadhani, Eka Fitri Reni Novianti Sari Ridwan Nasution Rina Masruroh Rizki Syahputra Rosnaini Nasution Safitri, Lia Sahmuddin Sahmuddin Sahmuddin, Sahmuddin Sampurna Tua Hasibuan Siregar, Dede Iskandar Siregar, Nurintan Asyiah Siti Lam&#039;ah Nasution Siti Lam'ah Nasution Sri Karyani Damanik Sumitro Sumitro Syarifah Nuraini Tasman Tasman Towaf Totok Irawan Utami, Nur Izzati Presty YUDI NUR SUPRIADI Yudi Prayoga Yudi Prayoga Yuli Apriani