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Taufik Taufik
Pendidikan Matematika-Pascasarjana Universitas Negeri Malang
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Journal : Demokrasi: Jurnal Riset Ilmu Hukum, Sosial dan Politik

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Kepuasan Siswa Terhadap Program BK di Sekolah SMAN 1 Kapur IX Lisa Anggraini; Yarmis Syukur; Taufik Taufik
Demokrasi: Jurnal Riset Ilmu Hukum, Sosial dan Politik Vol. 2 No. 3 (2025): Demokrasi: Jurnal Riset Ilmu Hukum, Sosial dan Politik
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/demokrasi.v2i3.977

Abstract

Service satisfaction is defined as an effort to fulfill something or make something adequate which is generally described as a feeling of pleasure or disappointment that arises towards performance (results) after being compared with expected performance. Measuring the level of student satisfaction towards services in schools is an important element in the school's efforts to provide the best, efficient and effective services for students. This study aims to evaluate the effectiveness of the Guidance and Counseling (BK) program in schools. This survey involved a number of BK teachers and students from several schools in certain areas. The research method used was qualitative with an open questionnaire instrument, namely a structured interview to measure various aspects of the BK program, including service quality, student involvement, and the impact on students' academic and emotional development. The survey results showed that most students and BK teachers felt that the BK program in schools had been running quite well, but there were still some areas that needed improvement, such as the availability of resources and further training for counselors. In addition, there was a positive correlation between the frequency of student involvement in BK sessions with an increase in their academic achievement and emotional well-being. This study provides recommendations for improving the BK program in schools, including increasing training for counselors and strengthening support from the school.
Co-Authors A Yusdianti Tenriawali A. Yusdianti T. Adnan Radjak Afri Adnan Afrinaldi, Feri Agus, Isnandar Ahmad Syafruddin Akbarizan Akbarizan Alexie Herryandie Alfadhlani Alizar Hasan Almi Jera Amaluddin Amaluddin Anak Agung Gede Sugianthara Andi Fitriani Djollong Anggi Andriyadi Anita Anita Asmuliardi Muluk Asriani Abbas Azwar Azwar Brigitta Indah Kurniati Bukhari Bukhari Darsono Darsono Desto Jumeno Devi, Mira Dicky Fatrias Difana Meilani Elita Amrina Eri Wirdianto Eva Safitri Maladeni Fadzar Allimin Fiptar Abdi Alam Gadis Deslinda Hamran Hamran Handi Yuga Handoyo Widi Nugroho Hasddin Hasddin Haydir Haydir Henmaidi Henmaidi Hidayatullah Ismail Hilma Raimona Zadry Idham Handa Ikhwan Arief Irhamna Hidayati Irvan Fajar Mulia Irwan Kurniawan Jasafat Jasman Jasman Jonrinaldi Juliater Simarmata Kamil, Insannul Karno Karno Khairunnas Jamal Khairunnas Rajab Komaruddin Komaruddin Kurniati Rahayuni Lisa Anggraini Ludin Ludin Lusi Susanti M Faqih Alfarizi M. Fazli Marwan Marwan Marwan R. Yantu Marwan Yantu Moordiningsih Moordiningsih Muallim Lubis muchtar, ali masjono Muhamad Danang Wijaya Muhammad Naim Muhammad Nur Maallah Musa Asy’arie Nabila Rezky Palenza Nilda Tri Putri Nina Mardiana (F01108057) Novita Sari P. Masuku Nur Faidah, Mega Ilfi Prima Fithri R.Iskandar Ali Rahmalia Syahputri Ranie Ayu Hapsari reinny patrisina Retno Sunu Astuti Rika Ampuh Hadiguna Ruki Rizal Nul Fikri Salman Yoga S Shania Nourita Silakhuddin Silakhudin Sisca Efnita Sisfahyuni Sisfahyuni Sri Ipnuwati Sudiman Sudiman Suprapto Suprapto Suprapto Suprapto Susiati Susiati Suyamto Suyamto Syamsuriah Syamsuriah Tadjuddin Maknun Tjipto Sujitno Tohirin Tohirin Usmi Karyani Usnul Lestari Villa Eva Delvia Ginal S Wisnel Wisnel Yukta terate syura Zahrotul Uyun