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All Journal JURNAL EMBA : JURNAL RISET EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI JAM : Jurnal Aplikasi Manajemen JURNAL LPPM BIDANG EKOSOSBUDKUM JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) Jurnal Ilmiah Manajemen dan Bisnis The Studies of Social Sciences International Journal of Health Science (IJHS) International Journal of Applied Business and International Management Journal of the Community Development in Asia Journal of Accounting Research, Organization and Economics (JAROE)
Bernhard Tewal
FEB Universitas Sam Ratulangi Manado
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Medicine & Pharmacology Nursing Public Health Social Sciences

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Skills of Regional Head Leadership on Community Satisfaction in the Field of Health and Education in the Islands District in North Sulawesi Supit, Toni; Saerang, David. P.E.; Tewal, Bernhard; Lengkong, Victor .P.K.; Poputra, Agus T.
Journal of The Community Development in Asia Vol 2, No 1 (2019): January 2019
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jcda.v2i1.350

Abstract

The purpose of this study was to analyze the influence of the Regional Head Leadership Skills variable (X), on Community Satisfaction (Y3) with the intervening variable is Professionalism of State Civil Service (Y1), and Service Quality (Y2) in health and education in island districts in North Sulawesi. The results of the study show that: (1) the skills of regional head leadership have a positive and significant influence on the professionalism of the state civil apparatus that provides public services in the health and education fields; (2) the leadership skills of regional heads have a positive and significant influence on the quality of public services in the health and education fields, both directly and through the professionalism of the state civil apparatus; (3) the skills of regional head leadership provide a positive and significant influence on community satisfaction regarding health and education services, both directly and through the professionalism of the state civil apparatus and the quality of public services; (4) the professionalism of the state civil apparatus has a positive and significant influence on the quality of services; (5) the professionalism of the state civil apparatus has a positive and significant influence on community satisfaction, both directly and through the quality of services; and (6) the quality of services in the health and education fields has a positive and significant effect on community satisfaction. Keywords: Regional Leadership Skills, Community Satisfaction, Professionalism of State Civil Apparatus, Service Quality, Community Satisfaction, Islands Regency, North Sulawesi.
Strategic Measurement Method Using Balanced Scorecard Approach at The North Minahasa District Health Office Katuuk, Joice L.M.; Tewal, Bernhard; Massie, James; Lengkong, Victor
International Journal of Applied Business and International Management Vol 4, No 2 (2019): August 2019
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v4i2.568

Abstract

The purpose of this study is to identify and analyze a series of processes to realize the strategy objectives through strategic measurement using the Balanced Scorecard approach at the North Minahasa District Health Office. The research method used was qualitative with a case study design. The results show that the Balanced Scorecard approach as a strategic management tool can improve the quality of strategy implementation, when it can clarify the size of its strategic performance. This case study contributes to the current state of knowledge and local government regarding the development and implementation of the Balanced Scorecard in the future to local governments that intend to implement it. For further research, the trial of the application of the Balanced Scorecard to local governments is an important strategic issue
Employee Involvement (EI) and Workforce Agility (WA): The Mediating Role of Psychological Empowerment (PE) Timbuleng, Johannes Aldrin; Tewal, Bernhard; Lengkong, Victor P. K.; Trang, Irvan; Sendow, Greis M.
Journal of Accounting Research, Organization and Economics Vol 6, No 1 (2023): JAROE Vol. 6 No. 1 April 2023
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jaroe.v6i1.32584

Abstract

Objective This study has two goals: to investigate the impact of employee participation on WA, and to analyse how PE affects EI and WA at Universitas Katolik De La Salle Manado.Methodology The sample consists of 110 lecturers from Universitas Katolik De La Salle Manado, with the study using EI, WA, and PE as the main variables for generating hypotheses to be tested via moderating regression analysis.Results This study's results demonstrate that EI positively influences WA and is moderated by PE at Universitas Katolik De La Salle Manado.Research limitations/implications This study suggests that Indonesian higher education institutions should prioritize EI and PA practices. This can be achieved through decision-making opportunities, training programs, autonomy, and employee recognition. The interaction between these factors does not significantly explain WA variance. Organizations should focus on individual implementations to maximize their impact. Further research is needed to explore other moderating variables and alternative models.Novelty/Originality The study examines the relationship between EI, PE, and WA in Indonesian higher education institutions, expanding on previous research on these dimensions.
The Role of Digital Leadership Mediated by Digital Skill in Improving Organizational Performance Tulungen, Evans E.W.; Tewal, Bernhard; Pandowo, Merinda
Journal of Accounting Research, Organization and Economics Vol 5, No 2 (2022): JAROE Vol. 5 No. 2 August 2022
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jaroe.v5i2.26182

Abstract

Objective-The main objective is to examine the role of digital leadership mediated by digital skill in improving organizational performance in line with digital transformation efforts within the General Election Commission of North Sulawesi.Design/methodology-The sample used in this study amounted to 78 people who are elements of the commissioner and secretariat of the General Election Commission of North Sulawesi Province. Testing the relationship between variables and hypotheses was carried out using the Structural Equation Modeling (SEM) technique.Results-Based on the results of hypothesis testing, it can be concluded that Digital Leadership has a significant effect on Organization Performance and Digital Skills. Meanwhile, Digital Skill has a positive effect on Organizational Performance but does not have a significant effect. The indirect relationship between Digital Leadership and Organizational Performance through Digital Skills does not have a significant effect.Research limitations/implications-This study concludes that the role of digital leadership has a major influence on improving organizational performance in the era of digital transformation. The era of technology 4.0 requires leaders to develop their digital skills in utilizing technology to face the development of information technology in organizations.Novelty/Originality-The originality of this research lies in the object of research where previous studies have only analyzed the digital transformation process in the private sector but the public sector namely the government has not been carried out.
Does Family Commitment Affect Female Leadership and Productivity? Evidence from a University in Manado Lucia, Roosalina Hera; Kawatak, Steven Yones; Tewal, Bernhard; Nelwan, Olivia Syanne
Journal of Accounting Research, Organization and Economics Vol 5, No 2 (2022): JAROE Vol. 5 No. 2 August 2022
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jaroe.v5i2.25896

Abstract

AbstractObjective This study has two objectives. Firstly, it is done to determine the influence of female leadership on productivity. Secondly, this study also aims to find out about the impact of family commitment towards the influence of female leadership on productivity at Universitas Katolik De La Salle Manado.Design/methodology The sample consists of 53 female employees (Lecturers and Staff) at Universitas Katolik De La Salle Manado. This study uses Moderating Regression Analysis to test the hypotheses developed from three different variables, namely female leadership, productivity, and family commitment. Data are analyzed by using Statistical Package for the Social Sciences (SPSS) version 25.Results The results of this study reveal that female leadership have a positive and significant effect on productivity, however, there is no proves found that family commitment moderates the influence of women's leadership on work productivity at Universitas Katolik De La Salle Manado.
GOOD UNIVERSITY GOVERNANCE, REPUTATION RISK, AND PUBLIC ACCOUNTABILITY PRIVATE UNIVERSITIES (PTS) David, Jenner; Tewal, Bernhard; Sendow, Greis Mike; Trang, Irvan; Lumintang, Genita Gracia
Jurnal Ilmiah Manajemen & Bisnis Vol 7 No 2 (2022)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/jimb.v7i2.3831

Abstract

The purpose of this study was to determine the effect of good university governance and reputation risk management on the public accountability of private universities, especially Halmahera University. The two things above, namely the practice of good university governance and reputation risk management are two interrelated things and must be accounted for to gain trust and strengthen legitimacy from the public as a private university of high quality, highly competitive, and have an impact on the progress of society. This study used a quantitative approach, the data were analyzed using the SPSS version 26 program on 98 samples of permanent lecturers at Halmahera University through a questionnaire that had passed the validity and reliability test. The data analysis aimed to examine the effect of good university governance and reputation risk on public accountability, and good university governance against reputational risk by path analysis method. The results show that Good University Governance has a significant negative effect on Public Accountability, Reputation Risk has a significant positive effect on Public Accountability, and Good University Governance has a significant positive effect on Reputation Risk. Based on the results of this study, it was concluded that the practice of Good University Governance and handling the risk of higher education reputations, especially at the University of Halmahera, would have a good impact on public accountability to provide a better image for the University of Halmahera
Co-Authors A. Adolfina, A. Adhytia G. Tua Agus S. Soegoto Agus T. Poputra Agus T. Poputra Ahmad, Yuliya . Arrazi Hasan Jan, Arrazi Hasan Aruperes, Dinny M. Asti Hariyanto Atty, Grace Natalia Ayal, Andre Bawarodi, Meike Binanggal, Rinny Bode Lumanauw Bolungˡ, Gerry Richard Cesilia, Kumendong Aimella Citra Leoni Tumbol David, Jenner David. P.E. Saerang Deilvia C. Benua, Deilvia C. Eka Saputri Evans E.W. Tulungen Eyrene Gratia Debora Kayely Farlane S. Rumokoy Farly C. M. Teneh, Farly C. M. Fengky, Nathalia Eunike Ferdy Roring Florensia B. Tewal Franli Londo, Franli Galla, Cosmas Mariones Gani, Muhammad Rizki Genita G. Lumintang Genita G. Lumintang, Genita G. Genita Lumintang, Genita Grace Isabela Mamanua Greis M Sendow, Greis M Greis M, Sendow, Greis M, Greis M. Sendow Greis M. Sendow Hendra N. Tawas Hendra Tawas Hoke, Steward V. Ibrahim, Meylani Indrie D. Palandeng Irvan Trang Jacky S. B. Sumarauw Jacob, Prisilia A. James Massie James Massie, James Jan, Arazzi Bin. H. Jan, Arrazi Bin Hasan Jantje L. Sepang Jeremia Tuage Jessy Pondaag, Jessy Joice L.M. Katuuk Joulanda Tambingon Joy Elly Tulung Kaat, Pingkan Kaengke, Abraham Samuel Kalangi, Ronaldo David Karen, Anggi Kartodikromo, Endang A. Kaseger, Juan Gabriel Katuuk, Joice L.M. Kawalod, Richel T.A Kawatak, Steven Y. Kemby, Ester Faya Kevin Tangkuman, Kevin Khoe, Rivaldo F. Kojo, Christoffel . Koleangan, Julianti C. Koleangan, Rosalina A.M Kotangon, Armando Andika Kumar, Marco C. Kumeang, Natalia C. Lakoy, Vanda Veronika Lansart, Thea A. Lasut, Denny Yusak Lavenia Christina Manembu Lengkong, Victor Lengkong, Victor .P.K. Lilir, Kristifany Anastasia Lintong, Debry Ch. Livanda Wenly Umboh, Livanda Wenly Lompoliuw, Beiferly Tamara Lontoh, Ersita T. Lovihan, Lisa J. Lucky Dotulong Lukas, Mirsa . Lumbantoruan, Cryzelda M. Lumintang, Genita Gracia Mac D. B. Walangitan Mac Donald B. Walangitan Mac Donald Walangitan Mamangkey, Lorenso A. G. Mangindaan, Bellania Mangkat, Ratih S. Manoppo, Prilly K. P. Manoppo, Vera Ch.O. Mantik, Jesica Claudia Masikome, Christy N. Mawu, Kendra S. Menda, Jessicha Fischasia Merinda H. Ch. Pandowo Merlyn Karuntu Mersilina, Meylan Moningka, Claudia Ribka Moring, Gratia V. Munazar R. Muarif, Munazar R. Muraga, Andi Z. Nabilah, Faraz Putri Naomi, Kaligis N. Olivia S Nelwan Olivia Syanne Nelwan Onibala, Natalia R. Opricard Montjai Paat, Gishella Paladio, Feybe V. Panambunan, Octaviana Petrick Sasauw Petrus Tumade Polopadang, Katrin Yunita Poluakan, Wanda Syutriska Pongoh, Mutiara Purnamasari, Sarah M. C Raintung, Michael Ch. Rampengan, Clief Briando L Rasid, Zulkifli . Rauan, Franly J. Regina Trifena Saerang Rimper, Joice Rinefi Tavrita S.L Rita N. Taroreh Rita Taroreh Rompas, Trinisakti I. M. Rompas?, Goverd Adler Clinton Roosalina Hera Lucia Rori, Elni Roring, Mona Rotinsulu Jopie Jorie Rudie Yobie Lumantow Rudy Wenas, Rudy Rumimpunu, Andro Kolombo Saerang, David. P.E. Saerang, Re T. Saerang, Regina Sagay, Imanuel Frans Paul Samadi, Reitty L. Santi, Renaldy . Sasuwe, Milla . Sefila Tubagus Sendow, Greis . Sendow, Greis B. Sendow, Greis Mike Sengkey, Yuliana M. Sepang, Jantje . Silcyljeova Moniharapon Sittinur Hazanah Wanboko Siwi, Glorya A. Solihin, Winda A. Suban, Gita Syaloom Sulistiawati Paita, Sulistiawati Sumajow, Elisa Nurisa Sumaraw, Jacky S.B. Supit, Toni Syawie, Firdaus Tabansa, Reifly Zan Tambunan, Michela Sabrina Tambuwun, Clarisa Ester Tambuwun, Fina Tanod, Jessica T.V Taroreh, Raymond Y. Timbuleng, Johannes Aldrin Tirza Pingkan Pojoh Tombokan, Josua Ridel Toni Supit Tulungen, Evans E.W. Tumengkol, Vicka I. R. Tumiwa, Axchel . Turangan, Tasya Claudia Uhing, Yantje . Untu, Victoria . Usoh, Nikita Maria Victor .P.K. Lengkong Victor Lengkong Victor P. K. Lengkong, Victor P. K. Victor P.K. Lengkong Victor P.K. Lengkong Walangitan, Mac D. Walangitan, Mac Donald B. Waleleng, Jullian Jeremy Wenda Anthonie Wondal, Regina R. Yantje Uhing Yantje Uhing Yolanda Renata Hasani