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TOXIC WORKER DAN SOCIAL LOAFING BEHAVIOR SEBAGAI ENEMI DALAM ORGANISASI DAN STRATEGI MENANGGULANGINYA1) Tewal, Bernhard
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol. 12 No. 03 (2024): JE. Vol. 12 No 3
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/emba.v12i03.57533

Abstract

Setiap organisasi memerlukan orang-orang yang berkualitas, profesional dan berintegritas dalam melakukan tugas-tugasnya agar tujuan organisasinya terwujud dengan baik. Namun demikian dalam kerjasama organisasi terdapat juga mereka dengan perilaku yang buruk dan merusak. Perilaku orang-orang yang demikian diantaranya ada yang dikategorikan dengan istilah toxic worker (pekerja beracun) dan social loafing behavior (perilaku kemalasan sosial). Kedua jenis perilaku ini menjadi enemi dalam organisasi apapun bentuknya. Karyawan beracun dan/atau berperilaku kemalasan sosial cepat atau lambat dapat menjauhkan dirinya dari kepercayaan orang lain. Pimpinan organisasi harus menghindari atau setidaknya mengelola para karyawannya yang berperilaku negatif tersebut di tempat kerja untuk mengurangi dampak buruknya bagi rekan kerjanya, tim kerjanya dan organisasi keseluruhan serta pelanggannya. Kata Kunci: Pekerja Beracun, Perilaku Kemalasan Sosial
Strategic Measurement Method Using Balanced Scorecard Approach at The North Minahasa District Health Office Joice L.M. Katuuk; Bernhard Tewal; James Massie; Victor Lengkong
International Journal of Applied Business and International Management Vol 4, No 2 (2019): August 2019
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v4i2.568

Abstract

The purpose of this study is to identify and analyze a series of processes to realize the strategy objectives through strategic measurement using the Balanced Scorecard approach at the North Minahasa District Health Office. The research method used was qualitative with a case study design. The results show that the Balanced Scorecard approach as a strategic management tool can improve the quality of strategy implementation, when it can clarify the size of its strategic performance. This case study contributes to the current state of knowledge and local government regarding the development and implementation of the Balanced Scorecard in the future to local governments that intend to implement it. For further research, the trial of the application of the Balanced Scorecard to local governments is an important strategic issue
Skills of Regional Head Leadership on Community Satisfaction in the Field of Health and Education in the Islands District in North Sulawesi Supit, Toni; Saerang, David. P.E.; Tewal, Bernhard; Lengkong, Victor .P.K.; Poputra, Agus T.
Journal of The Community Development in Asia Vol 2, No 1 (2019): January 2019
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jcda.v2i1.350

Abstract

The purpose of this study was to analyze the influence of the Regional Head Leadership Skills variable (X), on Community Satisfaction (Y3) with the intervening variable is Professionalism of State Civil Service (Y1), and Service Quality (Y2) in health and education in island districts in North Sulawesi. The results of the study show that: (1) the skills of regional head leadership have a positive and significant influence on the professionalism of the state civil apparatus that provides public services in the health and education fields; (2) the leadership skills of regional heads have a positive and significant influence on the quality of public services in the health and education fields, both directly and through the professionalism of the state civil apparatus; (3) the skills of regional head leadership provide a positive and significant influence on community satisfaction regarding health and education services, both directly and through the professionalism of the state civil apparatus and the quality of public services; (4) the professionalism of the state civil apparatus has a positive and significant influence on the quality of services; (5) the professionalism of the state civil apparatus has a positive and significant influence on community satisfaction, both directly and through the quality of services; and (6) the quality of services in the health and education fields has a positive and significant effect on community satisfaction. Keywords: Regional Leadership Skills, Community Satisfaction, Professionalism of State Civil Apparatus, Service Quality, Community Satisfaction, Islands Regency, North Sulawesi.
Co-Authors A. Adolfina, A. Adhytia G. Tua Agus S. Soegoto Agus T. Poputra Agus T. Poputra Ahmad, Yuliya . Arrazi Hasan Jan, Arrazi Hasan Aruperes, Dinny M. Asti Hariyanto Atty, Grace Natalia Ayal, Andre Bawarodi, Meike Binanggal, Rinny Bode Lumanauw Bolungˡ, Gerry Richard Cesilia, Kumendong Aimella Citra Leoni Tumbol David. P.E. Saerang Deilvia C. Benua, Deilvia C. Eka Saputri Evans E.W. Tulungen Eyrene Gratia Debora Kayely Farlane S. Rumokoy Farly C. M. Teneh, Farly C. M. Fengky, Nathalia Eunike Ferdy Roring Florensia B. Tewal Franli Londo, Franli Galla, Cosmas Mariones Gani, Muhammad Rizki Genita G. Lumintang Genita G. Lumintang, Genita G. Genita Lumintang, Genita Grace Isabela Mamanua Greis M Sendow, Greis M Greis M, Sendow, Greis M, Greis M. Sendow Greis M. Sendow Hendra N. Tawas Hendra Tawas Hoke, Steward V. Ibrahim, Meylani Indrie D. Palandeng Irvan Trang Jacky S. B. Sumarauw Jacob, Prisilia A. James Massie Jan, Arazzi Bin. H. Jan, Arrazi Bin Hasan Jantje L. Sepang Jeremia Tuage Jessy Pondaag, Jessy Joice L.M. Katuuk Joulanda Tambingon Joy Elly Tulung Kaat, Pingkan Kaengke, Abraham Samuel Kalangi, Ronaldo David Karen, Anggi Kartodikromo, Endang A. Kaseger, Juan Gabriel Kawalod, Richel T.A Kemby, Ester Faya Kevin Tangkuman, Kevin Khoe, Rivaldo F. Kojo, Christoffel . Koleangan, Julianti C. Koleangan, Rosalina A.M Kotangon, Armando Andika Kumar, Marco C. Kumeang, Natalia C. Lakoy, Vanda Veronika Lansart, Thea A. Lasut, Denny Yusak Lavenia Christina Manembu Lengkong, Victor .P.K. Lilir, Kristifany Anastasia Lintong, Debry Ch. Livanda Wenly Umboh, Livanda Wenly Lompoliuw, Beiferly Tamara Lontoh, Ersita T. Lovihan, Lisa J. Lucky Dotulong Lukas, Mirsa . Lumbantoruan, Cryzelda M. Mac D. B. Walangitan Mac Donald B. Walangitan Mac Donald Walangitan Mamangkey, Lorenso A. G. Mangindaan, Bellania Mangkat, Ratih S. Manoppo, Prilly K. P. Manoppo, Vera Ch.O. Mantik, Jesica Claudia Masikome, Christy N. Mawu, Kendra S. Menda, Jessicha Fischasia Merinda H. Ch. Pandowo Merlyn Karuntu Mersilina, Meylan Moningka, Claudia Ribka Moring, Gratia V. Munazar R. Muarif, Munazar R. Muraga, Andi Z. Nabilah, Faraz Putri Naomi, Kaligis N. Olivia S Nelwan Onibala, Natalia R. Opricard Montjai Paat, Gishella Paladio, Feybe V. Panambunan, Octaviana Petrick Sasauw Petrus Tumade Polopadang, Katrin Yunita Poluakan, Wanda Syutriska Pongoh, Mutiara Purnamasari, Sarah M. C Raintung, Michael Ch. Rampengan, Clief Briando L Rasid, Zulkifli . Rauan, Franly J. Regina Trifena Saerang Rimper, Joice Rinefi Tavrita S.L Rita N. Taroreh Rita Taroreh Rompas, Trinisakti I. M. Rompas?, Goverd Adler Clinton Rori, Elni Roring, Mona Rotinsulu Jopie Jorie Rudie Yobie Lumantow Rudy Wenas, Rudy Rumimpunu, Andro Kolombo Saerang, David. P.E. Saerang, Re T. Saerang, Regina Sagay, Imanuel Frans Paul Samadi, Reitty L. Santi, Renaldy . Sasuwe, Milla . Sefila Tubagus Sendow, Greis . Sendow, Greis B. Sengkey, Yuliana M. Sepang, Jantje . Silcyljeova Moniharapon Sittinur Hazanah Wanboko Siwi, Glorya A. Solihin, Winda A. Suban, Gita Syaloom Sulistiawati Paita, Sulistiawati Sumajow, Elisa Nurisa Sumaraw, Jacky S.B. Supit, Toni Syawie, Firdaus Tabansa, Reifly Zan Tambunan, Michela Sabrina Tambuwun, Clarisa Ester Tambuwun, Fina Tanod, Jessica T.V Taroreh, Raymond Y. Tirza Pingkan Pojoh Tombokan, Josua Ridel Toni Supit Tumengkol, Vicka I. R. Tumiwa, Axchel . Turangan, Tasya Claudia Uhing, Yantje . Untu, Victoria . Usoh, Nikita Maria Victor .P.K. Lengkong Victor Lengkong Victor P.K. Lengkong Victor P.K. Lengkong Walangitan, Mac D. Walangitan, Mac Donald B. Waleleng, Jullian Jeremy Wenda Anthonie Wondal, Regina R. Yantje Uhing Yantje Uhing Yolanda Renata Hasani