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All Journal ASAS : Jurnal Hukum Ekonomi Syariah Al-'Adalah Jurnal Tapis : Jurnal Teropong Aspirasi Politik Islam Analisis: Jurnal Studi Keislaman Al-Adyan: Jurnal Studi Lintas Agama JURNAL KEPEMIMPINAN DAN PENGURUSAN SEKOLAH Jurnal Ilmiah Peuradeun Anfusina: Journal of Psychology SAMARAH: Jurnal Hukum Keluarga dan Hukum Islam Jurnal Pendidikan, Sains, Geologi, dan Geofisika (GeoScienceEd Journal) Psikoborneo : Jurnal Ilmiah Psikologi Al-Mu'awanah AS-SIYASI JOURNAL OF CONSTITUTIONAL LAW Jurnal Ilmu Hukum, Humaniora dan Politik (JIHHP) Akademika : Jurnal Pemikiran Islam Journal of Islamic Economics Lariba Journal of Educational Management Research el hisbah: Journal of Islamic Economic Law Indonesian Journal of Education and Social Studies Ahlussunnah: Journal of Islamic Education
Ali Abdul Wakhid
Universitas Islam Negeri Raden Intan Lampung
Religion Agriculture, Biological Sciences & Forestry Humanities Chemistry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Physics Social Sciences Other

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Journal : Journal of Educational Management Research

 1 
Designing Public Relations and Public Service Programs to Improve Public Image and Satisfaction Rochmat Widodo; Taufik Hidayat; Romlah; Ali Abdul Wakhid
Journal of Educational Management Research Vol. 4 No. 6 (2025)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v4i6.1168

Abstract

This study examines the design of a Public Relations and public service program aimed at improving institutional image and public satisfaction. Identified problems include a lack of communication integration, public services that are not fully responsive to public needs, and limited transparency and accountability, all of which contribute to low levels of public trust and participation. The purpose of this study is to analyze Public Relations program design strategies, identify community-oriented communication mechanisms and innovations in public services, and assess the role of transparency, accountability, and performance evaluation in strengthening institutional image. The method used is library research with a descriptive-qualitative approach, namely the collection and analysis of literature, journals, books, and documents related to Public Relations, public services, public communication, and institutional management. The results indicate that thorough strategic planning, appropriate communication implementation, responsive public service innovation, and systematic performance evaluation can increase public satisfaction and strengthen institutional image. This research's contribution lies in developing a Public Relations program model integrated with public service systems —both conventional and digital —to increase public trust and strengthen relationships between institutions and the community.
Integrating Communication and Stakeholder Engagement for Strengthening Public Islamic Education Services Saifullah; Siti Nur Janah; Nelma Elpayuni; Romlah; Ali Abdul Wakhid
Journal of Educational Management Research Vol. 4 No. 6 (2025)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v4i6.1424

Abstract

This study examines the role of communication and stakeholder engagement in enhancing public services in Islamic education institutions. The purpose of this research is to analyze how integrating communication strategies and stakeholder participation can strengthen the management and effectiveness of public Islamic education services. A qualitative, descriptive-analytical approach was employed, drawing on secondary sources and conceptual studies of organizational communication, stakeholder management, and Islamic education governance principles. The analysis involved inductively interpreting data to identify patterns of interaction between communication, stakeholder involvement, and service quality improvement. The results indicate that effective communication and active stakeholder involvement are crucial for enhancing public services in Islamic education. Open, honest, and two-way communication fosters a harmonious work environment, builds trust among institutional members, and accelerates problem-solving. Stakeholder participation, both internal and external, provides moral, social, and oversight support, increasing accountability and legitimacy in the eyes of the community. The integration of communication and stakeholder engagement creates a transparent, adaptive, and sustainable governance system that embodies Islamic values such as shura, amanah, tabligh, and ta'awun in educational management practice.
Co-Authors A. Muhdhor Ali Abd. Qohar Ahmad Choirul Rofiq Ahmad Choirul Rofiq AHMADI Ahmadi Ahmadi Akbar Tanjung Ali Nurdin Anak Agung Gede Sugianthara Angga Natalia, Angga Anwar Mujahidin Any Eliza Apriyadi, Ridho Asmaria, Asmaria Bukhori Abdul Shomad Dinata, Yazid Hajrian Erwanto Faisal, Liky Faisal Faiz Ibrahim Gesit Yudha Gunawan, Reski Haniefa Nuruddienil Fithriy Hasani Ahmad Said Heni Noviarita Hudzaifah Achmad Qotadah Ibrahim, Faiz Idrus Ruslan Iffatin Nur Ilmas, Divia Nur Alan Nur Imtihanah, Ani Nurul Is Susanto Jum Anggriani Lestari Handayani Lestari, Tri Yuli Liky Faizal Luluk masruroh Luluk Masruroh, Luluk M. Ngizzul Muttaqin MALIK, ANAS Masykuroh, Siti Moh. Miftachul Choiri Moh. Miftachul Choiri, Moh. Miftachul Moh. Mukri Mohamad, Mohaizi bin Mohd Shahril Bin Ahmad Razimi Mustain Mustain Mustain Mustain Muttaqin, M. Ngizzul Nasor, Nasor Nasrudin Nawawi, Riswandha Ipnu Nelma Elpayuni Nirzawan, Fachrizal Dwi Puspa Wardhani, Suryaningtiyas Qohar, Abd. Qohar, Abdul Qohar Qotadah, Hudzaifah Achmad Rahmad Purnama Rahmad Purnama, Rahmad Rahmat Hidayat Rini Setiawati Rochmat Widodo Romlah Romlah Rr. Suhartini Saifullah Salsabila, Naila Rahma Septia, Rizka Shumaila, Shumaila Siti Masykuroh SITI NUR JANAH Suhandi Suhandi Suhandi Suhandi, Suhandi Susanto, Is Tanjung, Akbar Taufik Hidayat Widianti, Windi Wijayani, Wijayani Yama, Arifeen Yazid Hajrian Dinata Yudha, Gesit Yudha, Gesit Yudha Yundari, Yundari