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Yulia Ayriza
Universitas Negeri Yogyakarta
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Journal : Jurnal Psikologi

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THE ROLE OF MENTAL WORKLOAD, ORGANIZATIONAL COMMITMENT, COMPETENCE, KNOWLEDGE SHARING, AND WORK ENGAGEMENT ON CIVIL SERVANTS’ PERFORMANCE Hidayat, Veny; Mulyana, Deddy; Sumin, Sumin; Setiawati, Farida Agus; Ayriza, Yulia
Jurnal Psikologi Vol 22, No 2 (2023): October 2023
Publisher : Faculty of Psychology, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jp.22.2.177-196

Abstract

The combination of high job demands and low resources increases stress among employees, therefore organizations must ensure an appropriate workload. High job demands can be alleviated by maximizing job resources by recruiting competent, emotionally committed employees who are willing to share knowledge within the organization. This current study aims to examine the direct effects and the mediating role of work engagement on employee performance. The variables in this study were assessed through the utilization of adapted instruments, namely the Three Component Model (TCM) questionnaire for employee commitment, competencies adapted from occupational expertise and self-competence instruments, the UTRECHT Work Engagement Scale (UWES) questionnaire for work engagement, NASA TLX for mental workload, and Performance Instrument for employee performance. We conducted a cross-sectional study involving civil servants (ASN) in Tasikmalaya with a total of 243 respondents (Male = 51.4%, Female = 48.6%). Descriptive data analysis was conducted using Stata/MP 17.0, while hypothesis testing employed Structural Equation Modeling Partial Least Squares (SEMPLS). The findings indicate that most research hypotheses are accepted,particularly the influence of competence and commitment on work engagement, which validates previous research findings. Only commitment and mental workload do not have direct effects on performance. These findings serve as a reference for Human Resource Management (HRM) practitioners to develop human resources through training and development initiatives,thereby enhancing work engagement and subsequently improving employee performance productivity.
Co-Authors Abdullah, Yahya Ade Ratih Pratiwi Adi Cilik Pierewan Agus Supriyanto Agustina Sativa Poima Alfiani Fernita Sari Alfiani Fernita Sari Anin Ditha Putri Dewanti Arif Wibowo Badrun Kartowagiran Balthazar Nkundimana Banyu Wicaksono Bernadetha Putri Puspita Budi Astuti Deddy Mulyana Deni Hadiana, Deni Dewi Pratiwi Dirham, Izza Fadhlinah Edi Istiyono Ediyanto Ediyanto Edmond Ndayambaje Eka Putri Desy Rahmawati Sholeha Elsy Gusmayanti Emmanuel Nizeyumukiza Endah Retnowati fadil, Ahmad Farida Agus Setiawati Farida Agus Setiyawati Farida Hanum Farida Harahap Farisiyah, Umi Fernita Nurningtyas Fonny Dameaty Hutagalung Hadi, Indri Gemi Nastiti Hana Ayu Amalia Harmiati, Harmiati Hassan, Aminuddin Hidayat, Veny Ika Apriani Dewi Saputri Irvan Budhi Handaka Istikomah, Fatonah Joitun, Feuna Anasius Kartika Nur Fathiyah Khoiriyyah, Luthfiana Al Khumalo, Jan Lestari, Ditha Lestari, Nabila Setio Lilmuallafah, Lu'lu Inayatul Lufti Nooryan Sardi M. Ihsan Ramadhani Margareta Widiyasanti Maria Lies Endarwati Mariyani, Devi Moh Khoerul Anwar Mubarok, Erwin Syahril Muhammad Zambri Mutia, Cania Nanang Erma Gunawan Nizeyumukiza, Emmanuel Nugraheni Dwi Budiarti Nurfallah, Wisda Via Oktavianingsih, Eka Poima, Agustina Sativa Purwandika, Riszal Putri, Sekaringsih Angrenggani Cahyanti Putro, Nur Hidayanto P. S. Qodriah, Siti Rahmi Rahmatika Kurnia Romadhani Rina Rahayu Siregar Riszal Purwandika Rita Eka Izzaty, Rita Eka Rizki Nor Amelia Sahin, Arif Samsul Ariski Sasanty Ratna Gumelar Sharifa Rizqi Amalia Sisca Rahmadonna Siti Rahmi Qodriah Siti Rohmah Nurhayati Sri Sumardiningsih Sumin Sumin Sumin, Sumin Tetrawan, Adinda Daniel Tri Anggono Tria Widyastuti Trisna Murti, Maria Ameylia Triyanto, Deni Triyanto, Jefri Rieski Veny Hidayat Vera Nur Choirina Vera Nur Choirina Wahyu Nanda Eka Saputra, Wahyu Nanda Eka Wahyu Widyatmoko Wardani, Anita Wawan Sundawan Suherman Wibowo, Yoga Setyo Yoga Setyo Wibowo Yoga Setyo Wibowo Yvette Umwari Zarra Janna Muhammad Zela Septikasari