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All Journal Jurnal Ekonomi JAM : Jurnal Aplikasi Manajemen Jurnal Ilmiah Manajemen dan Bisnis (JIMB) MIX : Jurnal Ilmiah Manajemen International Research Journal of Business Studies (E-Journal) Prosiding Seminar Nasional Pakar Jurnal Doktor Manajemen (JDM) Jurnal Ekonomi Manajemen Dinasti International Journal of Management Science Jurnal Ekonomi Manajemen Sistem Informasi Dinasti International Journal of Education Management and Social Science Jurnal STEI Ekonomi Jurnal Manajemen Jurnal Ilmiah Akuntansi Kesatuan Dinasti International Journal of Digital Business Management Jurnal Ilmu Manajemen Terapan (JIMT) Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Jurnal Riset Manajemen dan Bisnis Journal of Social Research Jurnal Manajemen dan Perbankan (JUMPA) Journal of Accounting and Finance Management (JAFM) Jurnal Perspektif Manajerial dan Kewirausahaan (JPMK) International Journal of Indonesian Business Review Journal of Sustainable Economic and Business Social & Economic Bulletin Journal Economic Business Innovation International Research Journal of Business Studies Jurnal International Economic Sharia IJEMA
Christina Catur Widayati
Universitas Mercu Buana
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Social Sciences Other

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THE EFFECT OF JOB SATISFACTION AND JOB ENVIRONMENT ON TURNOVER INTENTION EMPLOYEES IN ENGINEERING AND SERVICES CONSTRUCTION SERVICES Christina Catur Widayati; Purnamawati Helen Widjaja; Lia D
Dinasti International Journal of Education Management And Social Science Vol. 1 No. 1 (2019): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v1i1.34

Abstract

This research is to know the influence of job satisfaction and job environment toward turnover intention level. The object of this research is employees or employees who work in construction engineering services and services company in Jakarta. This research was conducted on 66 respondents by using descriptive approach quantitative. Therefore, the data analysis used is Partial Least Square (PLS) analysis. The result of this research shows that job satisfaction variable give negative and significant influence to turnover intention. The job environment has a negative and significant impact on the turnover intention of construction engineering and services company in Jakarta. This is evidenced from the results of hypothesis testing (t test) which shows the value of the syndication of independent variables.
THE INFLUENCE OF ORGANIZATIONAL CULTURE, SELF EFFICACY AND WORK MOTIVATION FOR EMPLOYEE PERFORMANCE Hendra Wiyanto; C. Catur Widayati; Siti Marliya
Dinasti International Journal of Education Management And Social Science Vol. 3 No. 3 (2022): Dinasti International Journal of Education Management and Social Science (Febru
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v3i3.1124

Abstract

This research aims to find out the influence of organizational culture, self efficacy and work motivation on employee performance. Telecommunications in Jakarta using a quantitative descriptive approach. In this study, the population used as many as 60 employees who are permanent employees of PT Telecommunications. This study sample technique uses saturated sampling with a sample of as many as 60 employees. The data collection method used in the study used questionnaires. Data analysis in this study uses an alternative method of structural equation modeling (SEM) namely partial least square (PLS). This research proves that organizational culture has a positive and significant effect on employee performance, self efficacy has a positive and significant effect on employee performance and work motivation has a positive and significant effect on employee performance.
The Effect of Brand Image and Product Quality on Customer Loyalty with Purchasing Decisions as An Intervening Variable Putri Sari Dewi; Catur Widayati
Journal of Social Research Vol. 3 No. 2 (2024): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v3i2.1957

Abstract

This research aims to analyze the role of Brand Image and Product Quality on Customer Loyalty with purchasing decisions as an intervening variable with research on Quaker cereal customers in Jabodetabek. This research uses a marketing management theory approach and consumer behavior theory. The population of this research is people who have purchased and consumed Quaker instant cereal products who live in the Jabodetabek area with a sample of 240 respondents. Data analysis method using Structural Equation Model-Partial Least Square (SEM PLS). The research results show that brand image does not have a significant effect on purchasing decisions for Quaker products. Brand image does not have a significant effect on customer loyalty through purchasing decisions on Quaker products. Product quality has a significant effect on customers loyalty through purchasing decisions on Quaker products.
Pengaruh Promosi, Persepsi Harga, Kualitas Produk Dan Persepsi Konsumen Terhadap Minat Beli Sepeda Motor Listrik Di DKI Jakarta Maulana Akbar; Catur Widayati
Indonesian Journal of Economics Management and Accounting Vol. 2 No. 10 (2025): IJEMA - Oktober 2025
Publisher : PT. INOVASI TEKNOLOGI KOMPUTER

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Perkembangan kendaraan listrik, khususnya sepeda motor listrik, terus menunjukkan peningkatan seiring dengan meningkatnya kesadaran masyarakat terhadap isu lingkungan dan pentingnya efisiensi energi. Meskipun demikian, penjualan sepeda motor listrik di Indonesia, terutama di wilayah DKI Jakarta, masih belum mencapai target yang ditetapkan pemerintah. Penelitian ini bertujuan untuk menganalisis pengaruh promosi, persepsi harga, kualitas produk, dan persepsi konsumen terhadap minat beli sepeda motor listrik di DKI Jakarta. Pendekatan yang digunakan adalah pendekatan kuantitatif, dengan pengumpulan data melalui penyebaran kuesioner kepada 155 responden yang memiliki ketertarikan terhadap sepeda motor listrik. Teknik pengambilan sampel dilakukan menggunakan purposive sampling, sedangkan analisis data dilakukan dengan metode Structural Equation Modeling (SEM) berbasis Partial Least Square (PLS) menggunakan perangkat lunak SmartPLS 4. Hasil penelitian menunjukkan bahwa keempat variabel independen, yaitu promosi, persepsi harga, kualitas produk, dan persepsi konsumen, berpengaruh positif dan signifikan terhadap minat beli sepeda motor listrik di wilayah DKI Jakarta.
Analysis of The Influence of Motivation, Facilities and Location on Visiting Decisions (Case Study MH Museum. Good location" Catur Widayati; Sri Vandayuli Riorini; Kornelia Johana Dacosta; Amirudin Wibowo
Social and Economic Bulletin Vol. 1 No. 2 (2024): SEBI Journal May 2024
Publisher : Baca Dulu Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70550/sebi.v1i2.52

Abstract

MH Museum. Thamrin Jakarta was established in the 20th century as the Building of the Indonesian National Political Association (PPPKI). In the period 3 (three) years from 2013-2015 the number of visitors visited mh museum. Thamrin continues to experience significant declines. This is because visitors tend to be more interested in going to shopping centers or to more familiar tourist attractions. Therefore the authors conducted research on the Museum. This research aims to determine the influence of motivation, facilities and location on visiting decisions (case study at MH Museum. Thamrin Jakarta). The object of this research is visitors to mh museum. .11 miles away The study was conducted on 170 respondents using a quantitative descriptive approach. The data collection technique used is a questionnaire using purposive sampling. The data analysis used is SEM where data processing using SmartPLS 3.0.
Enhancing Non-Medical Patient Experience Through Omnichannel Service Design in a Digitalizing Hospital Contact Center Elza Zuriawan; Catur Widayati
Journal of Sustainable Economic and Business Vol. 3 No. 1 (2026): Journal of Sustainable Economic and Business (JOSEB)
Publisher : ARE Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70550/joseb.v3i1.318

Abstract

Objectives: This research explores the non-clinical customer experience (CX) within the contact center of a premium private hospital. It aims to design a model for enhancement by leveraging service design and digital integration to minimize inconsistencies across different communication channels.Methodology: Utilizing a qualitative, interpretivist methodology, the study involved observing contact center processes and conducting semi-structured interviews with internal stakeholders and patients. Thematic analysis was employed to uncover patterns in experiences, pinpoint key obstacles, and identify areas for enhancement.Finding: The study found that patient experiences were negatively impacted by long wait times, unanswered calls, and disjointed digital communication platforms. Trust and perceptions of professionalism were strongly influenced by the responsiveness and empathy demonstrated by contact center agents. The research introduces an integrated “one-door” omnichannel approach, utilizing tools such as customer journey mapping and service blueprinting, and recommends solutions like call-back services and instant messaging chatbots.Conclusion: By aligning human-centered service design with an omnichannel framework, healthcare providers can foster a more cohesive and sustainable non-clinical CX. This integration helps reduce service fragmentation, ensures consistent responses, and strengthens the contact center’s role as a pivotal patient engagement point.
Competitive Advantage as a Pathway to International Measurement Reporting Verification Standards Muhammad Agung Indra Bakti; Catur Widayati
Journal of Sustainable Economic and Business Vol. 3 No. 2 (2026): Journal of Sustainable Economic and Business (JOSEB)
Publisher : ARE Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70550/joseb.v3i2.367

Abstract

Objectives: This study examines how green marketing strategy and industry positioning influence the implementation of international Measurement, Reporting, and Verification (MRV) standards in the aviation industry of Timor-Leste, with competitive advantage as a mediating variable. The research addresses the limited empirical understanding of how strategic orientations translate into substantive environmental compliance in developing aviation markets. Methodology: A quantitative correlational design was applied using Partial Least Squares Structural Equation Modeling. Data were collected through structured questionnaires from 110 purposively selected aviation stakeholders and analyzed to test direct and indirect relationships among variables. Findings: Green marketing strategy does not significantly affect competitive advantage or MRV implementation. Industry positioning does not directly influence MRV standards but significantly strengthens competitive advantage. Competitive advantage positively and significantly affects MRV standards and fully mediates the relationship between positioning and MRV implementation. Conclusion: The results indicate that MRV adoption in developing aviation industries depends more on internal competitive capability and operational readiness than on sustainability communication alone. Positioning contributes to compliance only when it generates tangible competitive advantage. These findings highlight the need to reframe MRV as a strategic instrument of competitiveness rather than merely a regulatory obligation.
Redefining Corporate Tax Avoidance through Strategic Sustainability Issues Dewi W. Octaviani; Agustin Fadjarenie; Catur Widayati; Deden Tarmidi
Jurnal Ilmiah Akuntansi Kesatuan Vol. 13 No. 2 (2025): JIAKES Edisi April 2025
Publisher : Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jiakes.v13i2.3036

Abstract

This study investigates the impact of corporate sustainability practices—specifically ESG performance, renewable energy adoption, and sustainability-oriented tax strategies—on tax avoidance within Indonesia’s energy sector. It explores the intersection between fiscal strategy and environmental governance in addressing ethical and sustainability-related challenges in corporate behavior. A mixed-methods approach was employed to gain a comprehensive understanding: the quantitative component analyzed 464 firm-year observations, while the qualitative component involved semi-structured interviews with five key informants, including tax professionals and sustainability managers. The quantitative results reveal that firms with stronger ESG engagement, higher proportions of renewable energy usage, and lower effective tax rates tend to exhibit lower levels of tax avoidance. These findings are reinforced by qualitative insights, which indicate that ethical values, reputational concerns, and organizational transparency significantly influence managerial tax decisions. However, inconsistent fiscal incentives and regulatory uncertainties in Indonesia remain major barriers to integrating sustainability into corporate tax strategies. This study contributes to the literature by reframing tax avoidance not merely as a legal or financial matter, but as a strategic sustainability issue embedded in corporate governance and operations. It offers practical policy implications, highlighting the need for coherent and targeted fiscal incentives to support the clean energy transition and ethical tax conduct in emerging economies. Keywords: Tax Avoidance; ESG Performance; Renewable Energy; Sustainability Governance; Mixed-Methods Approach.
Co-Authors A.A. Ketut Agung Cahyawan W Adira, Myesha Agus Arijanto Agustin Fadjarenie Aida, Imani Nur Amirudin Wibowo Anees Janee Ali Anggi W. Anggi Anik Herminingsih Anisah Apriani, Ari Ari Apriani Arifin Jakasaputra Budiono, Herlina Chichi Rahmayanti Deden Tarmidi Dedi Rianto Rahadi Dewi W. Octaviani Didin Hikmah Perkasa Djumarno, Djumarno Dudi Permana Dwi Pratama, Yanuar Eka Desy Purnama Elza Zuriawan Ernawati, Era Fadhila Dhia Malihah Febriyanti, Melly H. Rahardjo, Thea Harries Madiistriyatno, Harries Hasan Nuryadi Hasliza Abdul Halim Helen Widjaja, Purnamawati Hellen Widjaja, Purnamawati Hendra Wiyanto Ibnu Hajar , Al Hafidh Ikhyandini Garindia Atristyanti Inge Pratiwi Islahuben Islahuben Islahulben, Islahulben Junaedi Junaedi Kasmir Kasmir, Kasmir Khilyatin Ulin Noor Kornelia Johana Dacosta L. Setya Budiawan Lia D Lia D Lina Winny Magita, Magita Magito Magito, Magito Marliya, Siti Maulana Akbar Meliantari, Dian Melly Febriyanti Mochamad Soelton Muhammad Agung Indra Bakti Muhammad Usman Muhammad Usman, Muhammad Mukti Rahardjo Nuri Aslami Onggo Pramudito P. Helen Widjaja P. Hellen Wijaya Paijan Pratiwi, Inge Purnamawati Helen Widjaja Purnamawati Hellen Wijaya Putri A, Adinda Putri Sari Dewi Rani Triana Reshi Ratwidita Rina Astini Rizky Vita Losi Ryani Dhyan Parashakti Salsabiil, Kahla'a Septi W Septi W Septy W Sigit H. Kusuma Sihombing, Fery Andreas Sinambela, Sarton Siti Annisa Wahdiniawati, Siti Annisa Siti Marliya Sri Anah Sri Hartono Sri Vandayuli Riorini Sri Vandayuli Riorini Sri Vandayuli Riorini Suhendar, Andri Sukardi Sukardi Suzan Bernadetha Stephani T. Fintura, Agustina Thea H. Rahardjo Thea H. Rahardjo Tri Jayanti, Tri Tupiyati Fakultas Ekonomi Universitas Tarumanagara W., Anggi Wachyu Hari Haji Wahyu Anggraini, Wahyu Widjaja, P. Helen Wiyanto, Hendra Yanto Ramli Yenita Yenita Yolanda Yunia Yuliani, Reni Yunia, Yolanda Zairil, Zairil