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All Journal Jurnal Ekonomi JAM : Jurnal Aplikasi Manajemen Jurnal Ilmiah Manajemen dan Bisnis (JIMB) MIX : Jurnal Ilmiah Manajemen International Research Journal of Business Studies (E-Journal) Prosiding Seminar Nasional Pakar Jurnal Doktor Manajemen (JDM) Jurnal Ekonomi Manajemen Dinasti International Journal of Management Science Jurnal Ekonomi Manajemen Sistem Informasi Dinasti International Journal of Education Management and Social Science Jurnal STEI Ekonomi Jurnal Manajemen Jurnal Ilmiah Akuntansi Kesatuan Dinasti International Journal of Digital Business Management Jurnal Ilmu Manajemen Terapan (JIMT) Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Jurnal Riset Manajemen dan Bisnis Journal of Social Research Jurnal Manajemen dan Perbankan (JUMPA) Journal of Accounting and Finance Management (JAFM) Jurnal Perspektif Manajerial dan Kewirausahaan (JPMK) International Journal of Indonesian Business Review Social & Economic Bulletin Journal Economic Business Innovation International Research Journal of Business Studies Jurnal International Economic Sharia
Christina Catur Widayati
Universitas Mercu Buana
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Social Sciences Other

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ANTESEDEN DAN KONSEKWENSI DARI CORPORATE IMAGE PADA USAHA KECIL MENENGAH / UKM Sri Vandayuli Riorini; Christina Catur Widayati
MIX: JURNAL ILMIAH MANAJEMEN Vol 4, No 3 (2014): MIX: Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (386.873 KB)

Abstract

Abstract: The purpose of this study was to analyze the effect of an integrated Service quality, corporate image of the Purchase intentions. Respondents were used as samples in this study were 200 consumers SME bike shop. Purposive sampling technique using sampling and methods of data analysis using SEM technique. The results found that (1) the positive effect of the Corporate Service quality image, Purchase intentions, (2) thepositive effect of corporate image on Purchase Intention, and (3) Corporate imagemerupakan mediator in the relationship between the Service qualitydengan Purchase intentions.Penelitian further recommended to add the variable of Corporate social Responsibility / CSR as a factor affecting Purchase intention.Keyword: Service Quality, Corporate Image, Purchase Intentions, Small andMedium Enterprises / SME‘s  
RELATIONSHIP COMMITMENT DAN CUSTOMER ENGAGEMENT: STIMULUS SERTA KONSEKWENSI PADAKONSUMEN PENGGUNA TRANSPORTASI DARAT Sri Vandayuli Riorini; Christina Catur Widayati
MIX: JURNAL ILMIAH MANAJEMEN Vol 5, No 3 (2015): MIX: Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

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Abstract.The purpose of carrying out this research is to analyze the stimulus andconsequence of Relationship commitment and Customer engagement. Moreover, integratedlybe able to analyze the effect of Trust, Relationship commitment, Customer engagementtowards Repurchase intention on 200 respondents of AKAP Bus user who uses the interprovincebus services minimum 2 in the past 6 months using Purposive Sampling technique,and analyzing method using Structural Equation Model technique. The result of the researchfinds:(1) Positive effect of Cognitive trust, Affective trust towards Relationship commitment,Customer engagement, Repurchase intention; (2) Positive effect of Relationshipcommitment, Customer engagement towards Repurchase intention; (3) Relationshipcommitment, Customer engagement is seen as the mediator in relationship among Cognitivetrust, Affective trust and Repurchase intention; (4) Affective trust is the biggest stimuluseffecting Relationship commitment, Customer engagement; and(5) Repurchase intention isthe consequence of Relationship commitment and Customer engagement, however, Customerengagement has bigger effect on Repurchase intention. On future research, it is advisable toadd Service quality and Customer satisfaction variables as stimulus of Relationshipcommitment and Customer engagement.Keywords: Cognitive trust, Affective trust, Relationship commitment, Customer engagement,Repurchase intention
BAGAIMANA MENINGKATKAN POSITIVE WORD OF MOUTH MAHASISWA PERGURUAN TINGGI SWASTA Sri Vandayuli Riorini; Christina Catur Widayati
Prosiding Seminar Nasional Pakar Prosiding Seminar Nasional Pakar 2018 Buku II
Publisher : Lembaga Penelitian Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/pakar.v0i0.2692

Abstract

Perguruan Tinggi Swasta/PTS masih dihadapkan pada persaingan antar Perguruan Tinggi untuk meningkatkan jumlah mahasiswa. Penelitian yang dilakukan bertujuan untuk menganalisis pengaruh masing-masing variabel e-service quality, e-satisfation, positive Word of Mouth/WoM, baik secara langsung maupun tidak langsung. Data dikumpulkan dari 200 mahasiswa yang berasal dari empat PTS terbaik di Jabodetabek (Jakarta, Bogor, Depok, Tangerang, Depok), dan diolah dengan menggunakan Structural Equaltion Modeling/SEM. Dari hasil olah data, seluruh hipotesis yang diuji dapat diterima, dan penelitian menemukan bahwa untuk mendorong positive WoM, PTS harus peka terhadap penciptaan kepuasan mahasiswanya. Positive WoM dapat menjadi alat promosi perikalanan yang efektif bagi PTS untuk mendapatkan calon mahasiswa baru melalui rekomendasi mahasiswa yang ada. Disamping itu, untuk meningkatkan e-customer satisfaction, PTS dituntut untuk selalu meningkatkan service quality yang dihantarkannya melalui service online.
Brand Relationship and Its Effect Towards Brand Evangelism to Banking Service Sri Vandayuli Riorini; Christine Catur Widayati
INTERNATIONAL RESEARCH JOURNAL OF BUSINESS STUDIES Vol 8, No 1 (2015): April-July 2015
Publisher : Universitas Prasetiya Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21632/irjbs.8.1.1135

Abstract

PENGARUH GAYA KEPEMIMPINAN, KOMPENSASI DAN KOMITMEN ORGANISASI TERHADAP TURNOVER INTENTION Catur Widayati
Jurnal Doktor Manajemen (JDM) Vol 2, No 1 (2019): APRIL 2019
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jdm.v2i1.6794

Abstract

This research aims is to understand influence of leadership style, compensation and organizational commitment to employee turnover intention. There are three independent variables and one dependent variable, namely leadership style, compensation and organizational commitment as the independent variables and turnover intention as dependent variable. The object of this research is employer who works at PT NP international located in Jakarta. This research was done to 35 respondents by using quantitative descriptive approach and saturated sample technique. Thus, data analysis is conducted by using multiple linier regression and is processing by using SPSS program version 23. The results of this research shows that leadership style and organizational commitment have a negative and significance influence towards turnover intention, and compensation has a positive and significance influence towards turnover intention
PENGARUH GAYA KEPEMIMPINAN DELEGATIF, MOTIVASI KERJA DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN PADA PT BANK MANDIRI KCP JAKARTA KOTA Christina Catur Widayati; Septy W; Thea H. Rahardjo
Jurnal Riset Manajemen dan Bisnis Vol 11, No 2 (2016): Jurnal Riset Manajemen dan Bisnis
Publisher : Fakultas Bisnis UKDW

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21460/jrmb.2016.112.239

Abstract

This research aims to know the influence of leadership styles, work motivation and discipline onperformance of employees at Mandiri Bank Branch Jakarta Kota. As for the methods used in thisstudy using the method of quantitative research. And the samples used in this study as many as 40employees. This research uses the sampling method is saturated, whereas the methods of analysisused was multiple linear regression analysis. The results showed that leadership style, workmotivation and discipline significant effect on performance of the employees. the leadership styleeffect positively on performance of the employees. The motivation of working in a positive effect onperformance of the employees. The discipline of working in a positive effect on performance of theemployees.Keywords: Leadership style, work motivation, performance of the employees
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI STRUKTUR MODAL PERUSAHAAN MANUFAKTUR DI BURSA EFEK INDONESIA PERIODE 2009-2011 Christina Catur Widayati Christina Catur Widayati
Jurnal Ekonomi Vol 23 No 02 (2014): [Jurnal STEI Ekonomi - JEMI] Vol. 23 No. 02 (Des - 2014)
Publisher : Bagian Pengelolaan Jurnal dan Penerbitan - Sekolah Tinggi Ilmu Ekonomi Indonesia (BPJP - STIE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36406/jemi.v23i02.56

Abstract

Penelitian ini bertujuan untuk menguji pengaruh ukuran perusahaan, struktur aktiva, profitabilitas, pertumbuhan aset, pertumbuhan penjualan, dan bunga waktu yang diperoleh terhadap struktur modal perusahaan. Populasi penelitian perusahaan yang terdaftar di Bursa Efek Indonesia pada 2009-2011 manufaktur. Pemilihan sampel menggunakan metode purposive sampling. Berdasarkan kriteria tersebut, 43 perusahaan memperoleh sampel dalam penelitian ini. Metode statistik yang digunakan dalam penelitian ini adalah analisis regresi berganda.            Hasil penelitian ini menunjukkan bahwa secara parsial, ukuran perusahaan, struktur aktiva, profitabilitas, dan pertumbuhan aset secara signifikan mempengaruhi struktur modal, sedangkan variabel lain pertumbuhan dan waktu yaitu penjualan bunga yang diperoleh menunjukkan bahwa tidak ada pengaruh yang signifikan terhadap struktur modal. Ukuran perusahaan, struktur aktiva, profitabilitas, pertumbuhan aset, pertumbuhan penjualan dan minat waktu yang diperoleh atas secara bersamaan juga terbukti mempengaruhi Struktur Modal.
PENGARUH KOMPENSASI DAN BUDAYA ORGANISASI TERHADAP TURNOVER INTENTION Catur Widayati; Yolanda Yunia
Jurnal Manajemen Vol. 20 No. 3 (2016): October 2016
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jm.v20i3.14

Abstract

This study aims to determine the effect of compensation and organizational culture on turnover intention. The object of this study are employees of the company PT HadicoPersada with businesses engaged in outsourcing, located in Central Jakarta. This study was conducted on 47 respondents. The sampling technique used in this study is saturated samples. Therefore, the analysis of the data used is the statistical analysis in the form of multiple linear regression tests. These results indicate that partially, the variable compensation has a negative and significant impact on the variable turnover intention. Variable organizational culture has a significant negative effect on the variable turnover intention.
Customer Satisfaction Low Cost Carrier: Stimulus AndIts Consequences Sri Vandayuli Riorini; Christina Catur Widayati
Jurnal Manajemen Vol. 22 No. 1 (2018): February 2018
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jm.v22i1.318

Abstract

Airline industries are currently faced with challenges to satisfy consumers in order to improve organizational performance. The purpose of this study is to analyze service quality, corporate image, price fairness, and airline safety as a stimulus of customer satisfaction and its impact on brand loyalty. Samples data of 350 Low Cost Carrier/LCC passengers in Indonesia were collected and purposive sampling technique was used to analyze the developed hypothesis. Further data is processed with Structural Equation Modeling technique. The results of the study found that the stimulus of customer satisfaction of LCC is service quality, corporate image, price fairness, and airline safety. Furthermore, customer satisfaction will provide consequences for airline brand loyalty. The study also found that corporate image is the strongest factor affecting customer satisfaction. For further research, it is suggested to add customer value as a stimulus of customer satisfaction.
Pengaruh Dimensi Ekuitas Merek Terhadap Keputusan Pembelian Produk Pencuci Mulut (Mouthwash) Dudi Permana; Christina Catur Widayati; Lina Winny
Jurnal Manajemen Vol. 22 No. 2 (2018): June 2018
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jm.v22i2.361

Abstract

The purpose of this study is to determine the partial effect of brand awareness, brand association, perceived quality and brand loyalty on purchase decision in Betadine mouthwash. Two hundred samples are collected from the user and prospective user in Jakarta. the analytichal method used is descriptive and multiple linear regression. The result are (a) the partial effect of brand awareness, brand associaton, brand loyalty are positive and significant to purchase decision but not significant by perceived quality. (b) the highest correlation is achieved by brand awareness. Brand awareness was successfull formed by brand recognation as foundation but then it was stagnant on brand recall even less on top of mind. (c) purchase decision indicators has showed that consumer position is not ready in purchase decision and even less in re-purchase.
Co-Authors A.A. Ketut Agung Cahyawan W Adira, Myesha Agustin Fadjarenie Aida, Imani Nur Anah, Sri Anees Janee Ali Anggi W. Anggi Anik Herminingsih Anisah Apriani, Ari Ari Apriani Arifin Jakasaputra Arijanto, Agus Atristyanti, Ikhyandini Garindia Budiono, Herlina Chichi Rahmayanti Dacosta, Kornelia Johana Deden Tarmidi Dedi Rianto Rahadi Didin Hikmah Perkasa Djumarno, Djumarno Dudi Permana Dwi Pratama, Yanuar Eka Desy Purnama Ernawati, Era Fadhila Dhia Malihah Febriyanti, Melly H. Rahardjo, Thea Harries Madiistriyatno, Harries Hasan Nuryadi Hasliza Abdul Halim Helen Widjaja, Purnamawati Hellen Widjaja, Purnamawati Ikhsani, Khilyatin Inge Pratiwi Islahuben Islahuben Islahulben, Islahulben Junaedi Junaedi Kasmir Kasmir, Kasmir L. Setya Budiawan Lia D Lina Winny Magita, Magita Magito Magito, Magito Marliya, Siti Meliantari, Dian Melly Febriyanti Mochamad Soelton Muhammad Usman Muhammad Usman, Muhammad Mukti Rahardjo Nuri Aslami Octaviani, Dewi W. Onggo Pramudito P. Helen Widjaja P. Hellen Wijaya Paijan Pratiwi, Inge Purnamawati Hellen Wijaya Putri A, Adinda Rani Triana Reshi Ratwidita Rina Astini Rizky Vita Losi Ryani Dhyan Parashakti Salsabiil, Kahla'a Sari Dewi, Putri Septi W Septi W Septy W Sigit H. Kusuma Sihombing, Fery Andreas Sinambela, Sarton Siti Annisa Wahdiniawati, Siti Annisa Sri Anah Sri Hartono Sri Vandayuli Riorini Sri Vandayuli Riorini Suhendar, Andri Sukardi Sukardi Suzan Bernadetha T. Fintura, Agustina Thea H. Rahardjo Thea H. Rahardjo Tri Jayanti, Tri Tupiyati Fakultas Ekonomi Universitas Tarumanagara W., Anggi Wachyu Hari Haji Wahyu Anggraini, Wahyu wibowo, amirudin Widjaja, P. Helen Wiyanto, Hendra Yanto Ramli Yenita Yenita Yolanda Yunia Yuliani, Reni Yunia, Yolanda Zairil, Zairil