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Journal : JURNAL MAHKAMAH

HAKIKAT SERVICE QUALITY PADA NASABAH BANK SYARIAH MELALUI CUSTOMER SATISFACTION SEBAGAI KETAATAN HUKUM Hengki Firmanda. S
Jurnal Mahkamah : Kajian Ilmu Hukum Dan Hukum Islam Vol 1 No 1 (2016): Jurnal Mahkamah : Kajian Ilmu Hukum Dan Hukum Islam
Publisher : Institut Agama Islam Ma'arif NU (IAIMNU) Metro Lampung, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (319.406 KB)

Abstract

The purposes of Islamic Banking in general are as social institutions and providers of welfare effects for society. The noble goals will not be realized, if not the totality of Islamic Banking in improving service quality to customers as a form of good governance. Service quality in Islamic banking can be seen from the customer satisfaction in enjoying the quality of service desired by the customer and in accordance with the concept of Islam which require glorifying customers. Implement of customer satisfaction is the duty and obedience Islamic Banking regulated in Act No. 21 of 2008 on Islamic Banking.
HAKIKAT SERVICE QUALITY PADA NASABAH BANK SYARIAH MELALUI CUSTOMER SATISFACTION SEBAGAI KETAATAN HUKUM S, Hengki Firmanda.
Jurnal Mahkamah : Kajian Ilmu Hukum dan Hukum Islam Vol. 1 No. 1 June (2016)
Publisher : Institut Agama Islam Ma'arif NU (IAIMNU) Metro Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25217/jm.v1i1.36

Abstract

The purposes of Islamic Banking in general are as social institutions and providers of welfare effects for society. The noble goals will not be realized, if not the totality of Islamic Banking in improving service quality to customers as a form of good governance. Service quality in Islamic banking can be seen from the customer satisfaction in enjoying the quality of service desired by the customer and in accordance with the concept of Islam which require glorifying customers. Implement of customer satisfaction is the duty and obedience Islamic Banking regulated in Act No. 21 of 2008 on Islamic Banking.
Dynamics of Jambi Malay Ethnic Group in The Political Contestation of Jambi Mayor Election Ahmad, Jafar; Firmanda, Hengki
Jurnal Mahkamah : Kajian Ilmu Hukum dan Hukum Islam Vol. 7 No. 2 December (2022)
Publisher : Institut Agama Islam Ma'arif NU (IAIMNU) Metro Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25217/jm.v7i2.2823

Abstract

Primordial loyalty that breeds fanaticism is often used by politicians as a shortcut and easy way to gather support. By using primordial interests, politicians do not need to work hard to gain support from the people. This research seeks to explain why Jambi Malay ethnic loyalty, as the dominant group, was not formed in relation to the Mayor Election in Jambi City. What are the factors that cause Malay ethnic sentiment not to appear. The data in this study were obtained through in-depth interviews, documentation, and news in the mass media. It is possible for the results of this study to be replicated in areas outside Jambi City to see whether the ethnic Malays elsewhere also have the same cultural roots, political attitudes, and habits, or vice versa. The results of this study will provide an explanation of the theoretical implications of the political events that occurred in the city of Jambi. The results of this study can be used to predict the future of Malay ethnic politics in the midst of an electoral democratic political system that is taking place in Indonesia.  
Co-Authors , Dasrol Adiguna, Fajar Agista, Eitamara Agrina Agrina Agrina, Agrina Ahmad, Jafar Akbar, Muhammad Fauzi Akmal, Saidul Alivia Yusuf, Wan Puji Allifa Amelia Alparon Azwari Andre Antonius Andrikasmi, Sukamarriko Arif Purnama Irawan Ashiddiqi, Al Razzaq Athina Kartika Sari Aulianti, Yeyen Azlina, Ira Ira Sinta Besri Nasrul Cantika, Rancy Caroline, Dewi Angel Chairul Chairul Chairul, Chairul Dahlan Tampubolon Daqiqil Id, Ibnu Darlusi, Nindia Putri Darnia, Meriza Elpha David Herlambang Dian Lioni Putri Dodi Haryono Emilda Firdaus Erdiansyah Erdiansyah Erdianto Effendi Evi Deliana HZ Fauzana, Mutia Febrialismanto Febrialismanto Febrialismanto, Febrialismanto Firdaus Firdaus Firdaus Firdaus Firdaus Fiska Nadia Geovani Meiwanda Gian Juliano GM Manik, Rahmat Hakimi, Abdul Rahim Harni Lisa Fitri Harpita Dwi Cahyani Hasanah Hasanah Hasyim, Kabul Hayatul Ismi Heni Susanti, Heni Hidayat, Defril Hulu, Ernawati Ika Ariani Kartini Indra Lesmana Indra Lesmana Indra Lukman Siregar Indrati, Amaliyah Lestari Indriani Indriani Ismail, Hilmi Ismi, Samaratul JASED EFENDI Johansen, Nicolas Kevin Juandre, Soja Juhansar Andi Latief Junita Junita Kemas Muhammad Gemilang KENNISA MAHARANI Kifli Raji Kurnia, Deby Labib Muttaqin Lastfitriani, Hellen Lestari, Afifah Sri Lestari, Leny Lioni, Tia LOPIANTI BR SEMBIRING M. Alpi Syahrin Maghfirah Maghfirah Mahmud Hibatul Wafi Manik, Rahmat Gm. Mardalena Hanifah Maria Maya Lestari Maryati Bachtiar Maryati Bahtiar Melly Carolina Bangun Meriza Elpa Darnia Mexsasai Indra Mumaddun Khaerudin Salami Mumaddun Khaerudin Salami Mutiara Seroja Nabella Puspa Rani Nadia, Fiska Naibaho, Ardiha Nainggolan, Juan Piaz Nurahim Rasudin Nurhazlina Afia Olivia Regina Putri Panggabean, Mey Sry Rejeki Pascadinianti, Meidana Putri Maharany Ayu Hasibuan Putri, Indah Perdana Putri, Olivia Regina Putri, Yunda Agusti Radith Mahatma Radith Mahatma Rafles Rajagukguk, Hengki Rahmad Hendra Rahmadan, David Rahmadani, Sutri Rahmat GM Manik Rany Angraini Rika Lestari Rika Syafitri Rio Satria Harahap Romi Kurniadi Rosa Nikmatul Fajri S Sudjito Sadewa, Attila Bastu Sahara, Elpi Salami, Mumaddun Khaerudin Samaratul Ismi Samariadi, Samariadi Sarah Salsabiila Septipah, Indah Setia Putra, Setia Sihombing, Gladys Ryanti Situmeang, Lincana Putri Sri Endang Kornita Suci Rahmadani Sudjito Soeparman Suhardi Suhardi Supaat, Dina Imam Tamana, Michelle Tania Enjelina Parhusip Tatit Hariyanti Triyananda, Maulidya Tumorang, Ria Cici Ulfa Shabrina Ulfa, Aniza Nahdatul Ulfia Hasanah Viona Margaretha Wafi, Mahmud Hibatul Wan Puji Alivia Yusuf Wangi Nurul Husna Yuselmi, T. Annisa Fristy Zahtamal Zahtamal Zulfikar Jayakusuma Zulfikar Zulfikar