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Transformasi Digital dalam Manajemen Aparatur Sipil Negara: Implementasi Platform SmartASN Yuniarti, Shintia; Hadmar, Ahmad Muhardin; Zaenuri, Muchamad; Mutiarin, Dyah
Society Vol 12 No 2 (2024): Society
Publisher : Laboratorium Rekayasa Sosial, Jurusan Sosiologi, FISIP Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/society.v12i2.702

Abstract

Digital transformation is a critical need for modern governments to address the growing demands for fast, transparent, and efficient public services. This study examines the implementation of the SmartASN platform in driving the digital transformation of State Civil Apparatus (ASN) management. Employing a qualitative research approach with a narrative review methodology, the study systematically reviews and synthesizes secondary data collected from 2016 to 2022 on the digital transformation of ASN management. The Agile Governance theory guides the analysis. It focuses on three key aspects: 1) SmartASN Platform Governance, 2) Systematic and Adaptive Approaches in ASN Management, and 3) ASN Management in the Digital Age. The findings demonstrate that the SmartASN platform is instrumental in advancing ASN’s digital transformation, supporting Indonesia’s broader goals of creating a world-class bureaucracy. This is evidenced by Indonesia’s significant improvement in the E-Government Development Index (EGDI), which rose from 116 in 2016 to 77 in 2022. The study contributes to the academic understanding of digital governance by providing actionable recommendations to optimize the SmartASN platform and develop policies that support agile digital transformation. These insights highlight the potential of digital platforms in fostering innovation and enhancing adaptability in the public sector.
A Historical Review for City Branding: Hyper Competition, Challenges, and Improvement Opportunities Suardi, Wahdania; Nurmandi, Achmad; Mutiarin, Dyah; Purnomo, Eko Priyo; Pribadi, Ulung; Purwaningsih, Titin; Misran; Zulkifli, Zarina; Younus, Muhammad
Jurnal Bina Praja Vol 15 No 1 (2023): City Branding
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.15.2023.85-99

Abstract

This study aims to present a history of city branding: hyper-competition, challenges, and opportunities for improvement. The method used in this study used qualitative with a literature study approach. The findings in the study showed that in understanding the place and building city branding, there are at least three processes first through urban governance planning or infrastructure, then observation by looking at other places in the city branding. Finally, branding representation on social media is in the form of websites and tweets through news, while Instagram is through branding images from somewhere and several other media. Furthermore, City branding can be hyper-competition, showing that business competition is increasing. On the other hand, it can be a challenge and an opportunity considering that many cities have reimagined their competitive strategies by maximizing their internal potential, namely existing resources, to take opportunities and anticipate the threats faced. The contribution of this study provides an understanding of measurements in the city branding literature, helps researchers discover new studies, and can interpret the complex nature of cities. Another thing is that closing the gap between theory and practice presents a huge challenge for brands.
Understanding Public Sctor Problems Affecting Uganda: A Depth Analysis of The Public Choice Theory Nambassa, Gloria; Mutiarin, Dyah
Journal of Government and Politics (JGOP) Vol 6, No 1 (2024): July
Publisher : UNIVERSITAS MUHAMMADIYAH MATARAM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jgop.v6i1.24438

Abstract

This study aims to identify and analyze the major problems affecting the Ugandan public sector through the lens of public choice theory. The research addresses the economic, political, social, and technological challenges that force government institutions to seek new ways to improve public sector performance. Despite various reforms initiated over the past 25 years, corruption, inefficiency, and inadequate service delivery remain pervasive issues. Corruption affects resource allocation and hinders development, while inefficiency is linked to a lack of skilled personnel, outdated infrastructure, and bureaucratic red tape. Shortcomings in service delivery, particularly in health and education, contribute to public dissatisfaction.Methodologically, this study employs a qualitative analysis of existing literature and government reports to assess the effectiveness of anti-corruption measures, capacity-building initiatives, technology adoption, and bureaucratic streamlining. The analysis reveals that while efforts to enhance transparency through digital platforms and establish anti-corruption units have been made, the impact of these reforms has been limited. This limitation is attributed to implementation challenges and resistance to the application of private sector techniques in the public sector.The study concludes that sustained progress in the Ugandan public sector requires ongoing commitment, comprehensive institutional reforms, and active community engagement to ensure effective governance and improved service provision. 
MAKING E-GOVERNMENT WORK IN A SMART SOCIETY Suranto, Suranto; Abdul Manaf, Halimah binti; Mutiarin, Dyah
Al-Risalah Vol 25 No 2 (2025): December 2025
Publisher : Fakultas Syariah UIN Sulthan Thaha Saifuddin Jambi, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30631/alrisalah.v25i2.1942

Abstract

This study employed a bibliometric approach to examine the evolution of e-government research in the context of a smart society in Asia and Europe. E-government is essential for transforming public services; however, it faces obstacles, including the digital divide, data security, and challenges related to citizen engagement. This study used bibliometric analysis of the SCOPUS database to identify research trends, conceptual interrelationships, and thematic developments in e-government and smart society research from 2002 to 2025. The results demonstrated that incorporating smart city principles into e-government has expanded research to encompass governmental openness, civic engagement, and digital innovation. Nonetheless, a substantial disparity persists in the accessibility of digital services, especially for those with limited digital literacy. Moreover, significant disparities in e-government deployment are evident between industrialized and developing nations, shaped by legislation, infrastructural preparedness, and socio-economic conditions. This study offers insights into prospective research avenues and policy recommendations to improve the efficacy of e-government in fostering an inclusive and sustainable smart society.
Sectoral Ego Versus Collaboration: Comparing The Regulatory and Institutional Foundations of Digital Transformation In Balikpapan City and Samarinda City Akbar, Paisal; Nurmandi, Achmad; Mutiarin, Dyah; Jubba, Hasse; Qodir, Zuly; Made Kutanegara, Pande; Irawan, Bambang
Kybernology : Journal of Government Studies Vol. 5 No. 2 (2025): Oktober 2025
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/dkjeeg56

Abstract

This study critically examines the foundational readiness for digital government transformation by comparing the regulatory and institutional capacities of two major cities in East Kalimantan, Indonesia: Kota Balikpapan and Kota Samarinda. Using a qualitative comparative case study, data were gathered from in-depth document analysis, surveys of eight local government officials, and semi-structured interviews with eight key informants from the Communication and Information Offices. The findings reveal a stark divergence in institutional execution despite similar regulatory frameworks. Kota Balikpapan’s strong technical regulations are hindered by pervasive sectoral ego (reported by all respondents), creating implementation friction. In contrast, Kota Samarinda exhibits a collaborative institutional culture with no inter-agency resistance, driven by its integrative “Smart City Plus” vision and a centralized service platform. The study concludes that mature digital government depends less on regulatory completeness and more on deliberate governance engineering, intentional design of collaborative structures, leadership as integrators, and trust-based operational cultures. This research contributes by asserting that in decentralized contexts, the sociopolitical dynamics of local bureaucracy are the ultimate determinants of success, outweighing technology alone.
Strategi Pengelolaan Pariwisata Bintan di Era Kenormalan Baru Prambudi, Yogi; Mutiarin, Dyah
Jurnal Ilmiah Pariwisata Vol 27 No 1 (2022): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v27i1.1458

Abstract

Tourism has a significant contribution to the development of an area. Optimization of tourism management in this area needs to be implemented immediately so that useful values can be obtained while these factors can be well maintained. The purpose of this research is to knowing how the management strategy about tourism in new normal situation at Bintan Region. This research. This research using the SWOT analyses to evaluate the strength, weakness, opportunity, and threat. Using SWOT analyses can be a tools to formulating the policy, especially during the crisis situation. The technic method of this research is qualitative approach. Which the paper is using depth analysing with the main variable of the data, beside that this research is evaluate by the secondary data. The result of this paper is the term "new normalcy" refers to the process of rediscovering new standards and ideals through critical thinking processes triggered by crucial occurrences.several indicators are used when developing and formulating tourism strategies in Bintan. These indicators include management models, improving service and security standards, social influences, developing models of environmental activities in tourism areas, and conducting survey visits. at a Bintan tourism spot. Keywords: Pandemic Covid-19, New Normal Era, SWOT Analysis
Pandemi Covid 19 Menambah Tantangan Pariwisata Pendakian Gunung Leuser Ruanda, Romi; Mutiarin, Dyah; Damanik, Janianton
Jurnal Ilmiah Pariwisata Vol 27 No 2 (2022): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v27i2.1460

Abstract

This study aims to analyze the challenges of tourism in Gunung Leuser on Climbing as a tourism place faced both before and during the COVID-19 pandemic by collecting qualitative data sources such as interviews and direct observations and using the Nvivo application in analyzing tourism during the pandemic. Mount Leuser climbing tour at the Kedah resort which is next to the village of Kedah is the longest hiking trail in Indonesia. This research generally uses descriptive qualitative analysis techniques, the data presented here are in the form of statements that indicate the nature, characteristics and circumstances of the symptoms or events studied. This study uses the NVIVO analysis technique where the data used is secondary data derived from journal articles and government policies in handling COVID-19 in the Gunung Leuser area. The results showed that climbing Mount Leuser tourism was oriented towards special interest tourism and only certain groups of tourists tended to come to visit. The impact of COVID-19 on climbing tourism in Gunung Leuser also affects the Tourism Impact indicators (36%), International Law Travel (12), Travel Restrictions (24%), Tourism Policy (12%), Economy Recovery (4%), and Social Impact (4%). The percentage during Covid-19 that affects tourism policy (policy), affects the impact (recovery) of tourism in Gunung Leuser. Keywords: Leuser Tourism, Challenges, Covid 19, Kedah
Repositioning Oligarchy and Democratic Governance: Institutional Reform in Indonesia Pramono, Muhamad Fajar; Jasmine, Asyifa Nadia; Naz, Samra; Manaf, Halimah Abdul; Mutiarin, Dyah
Jurnal Ilmiah Peuradeun Vol. 14 No. 1 (2026): Jurnal Ilmiah Peuradeun
Publisher : SCAD Independent

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26811/peuradeun.v14i1.2516

Abstract

Good governance remains a central ideal in democratic systems; however, its substantive realization in Indonesia continues to be constrained by the persistent dominance of oligarchic power, which existing studies largely frame as a pathological threat to democracy rather than an institutionally governed phenomenon. Addressing this gap, this study examines how oligarchic power can be repositioned within a framework of democratic governance through a neo-institutionalist perspective that treats oligarchy as an institutionally conditioned form of power. Using qualitative policy analysis, this research analyzes political financing, public policy formulation, and institutional reform through document analysis, regulatory review, and comparative policy evaluation. The findings show that oligarchic dominance is reproduced through weak institutional constraints, fragmented accountability mechanisms, and limited public oversight, yet can be systematically constrained through strengthened regulatory frameworks, credible law enforcement, and expanded participatory governance. By proposing the concept of repositioning oligarchy as an institutional strategy, this study contributes to governance studies, both theoretically and practically, by offering policy-relevant insights for improving democratic governance in Indonesia and other emerging democracies facing similar political–economic challenges.
Seeing the Unseen? Opportunities and Challenges in Understanding Tourist Behaviors from UGC using Large Language Models (LLMs) Gusriza, Fondina; Priyambodo, Tri Kuntoro; Mustofa, Khabib; Mutiarin, Dyah
International Journal of Informatics, Information System and Computer Engineering (INJIISCOM) Vol. 8 No. 1 (2027): INJIISCOM: VOLUME 8, ISSUE 1, JUNE 2027 (Online First)
Publisher : Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The era of digital tourism has resulted in various of User-Generated Content (UGC), such as online reviews, social media, and travel blogs. UGC is an important source of data for understanding tourist behaviours but often overlooked. This study explores the opportunities and challenges of using Large Language Models (LLMs) as a new approach to analyse UGC. The data were collected from TripAdvisor, focusing on 15 cultural heritage sites in Yogyakarta, Indonesia, with more than 13,000 user reviews. OpenAI’s Large Language Model was applied through API integration in Python, and a Natural Language Processing (NLP) approach was used to analyse tourist motivations, experiences, and satisfaction. The analytical process includes web scraping, text pre-processing, theory-driven classification, prompt engineering, and lexicon mapping. This paper contributes to the emerging discourse on the use of Artificial Intelligence in tourism studies, particularly in understanding tourist behaviours through textual data.
Co-Authors Abdul Manaf, Halimah binti Achmad Nurmandi Agus Sugiarto Akbar, Paisal Akhmad Kurniawan Albakeri, Norsyaza Husna Alva Beriansyah Andi Nur Fiqhi Utami, Andi Nur Fiqhi Andri Putra Kesmawan Apriliyanti, Kiki Arie Saputra, Herdin Arip Suprianto, Arip Aryanti, Ni Nyoman Sri Asiah, Uswatun Astuti, Laras Bambang Irawan Bernadet Sihombing binti Abdul Manaf, Halimah DENI SETIAWAN Divantika, Helmi Satriananda Eko Atmojo, Muhammad Eko Priyo Purnomo Eni Harmayani Fathani, Aqil Teguh Febty, Inggi Miya Firmanto Latief, Firmanto Gowinda, Ida Bagus Gusriza, Fondina Hadmar, Ahmad Muhardin Halimah Halimah Herman Rante, Herman Ibrahim, Adil Hassan Ikhwan Rahmatika Latif Irsya Latif, M. Daud Iskandar Iskandar Isolana, Jack B. Janianton Damanik Jasmine, Asyifa Nadia Jovita, Hazel D. Jubba, Hasse Kamaludin, Nurul Kharismawati Khabib Mustofa Lestari, Riski Puspita Lianawati, Fitri M. Rafi Made Kutanegara, Pande Maharani, Putri Widiyana Malawani, Ajree Ducol Michel, Diana Misran mito, sarmito Muchamad Zaenuri, Muchamad Muhamad Fajar Pramono Muhammad Eko Atmojo, Muhammad Eko Muhammad Fikar, Muhammad Muhammad Hakam Ulfi Ikfina, Muhammad Hakam Ulfi Muhammad Khozin Muttaqien, Muhammad Nambassa, Gloria Nasrulhaq Nasrulhaq, Nasrulhaq Naz, Samra Nur Khaerah, Nur Nur, Utami Nurhidayanti, Nadia Tri Nurul Huda Nyssa, Andi Visca Irfa Palomares, Perla P. Pangestu, Dita Idfi Prabawa, Windhi Gita Prambudi, Yogi Purwaningsih, Titin Putri Pratiwi, Vindhi Putri, Indah Ameylia Rahmat, Al Fauzi Rahmawati, DE Ramadlan, Benny - Rizal Khadafi, Rizal Rochma Bertiana, Rochma Rofi, Muhammad Naufal Rofi Ruanda, Romi Ruhullah, Mohammad Eisa Sakir Sakir, Sakir Saputra, Herdin Arie Saputri, Rivi Saputro, Muhammad Noor Cahyadi Eko SATAPORN ROENGTAM, SATAPORN SLAMET HARIYANTO, SLAMET Sri Utami Suardi, Wahdania Sukarno, Mohamad Sunyoto Usman Supriyani Supriyani Suranto Suranto Suswanta Tamzis Sarwana, Tamzis Titik Sunarti Widyaningsih Tri Kuntoro Priyambodo Ulung Pribadi, Ulung Wahyudi Kumorotomo Wahyuni, Herpita Wening Udasmoro Younus, Muhammad Yuniarti, Shintia Zamani, Muhammad Bagus Zulkifli, Zarina Zuly Qodir