Claim Missing Document
Check
Articles

Exploring the Determinants of Repurchase Intentions for Users of Goods Delivery Services Yunus, Mukhlis; Alexandri, Mohammad Benny; Adam, Muhammad; Ibrahim, Mahdani; Idris, Sofyan
Indatu Journal of Management and Accounting Vol. 1 No. 1 (2023): September 2023
Publisher : Heca Sentra Analitika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60084/ijma.v1i1.83

Abstract

Repurchase intentions are crucial for users of goods delivery services, as they directly influence customer trust and brand loyalty. Regarding this importance, this study aims to determine the influence of service quality, price suitability, and online service facilities on repurchase intentions, with customer satisfaction as an intervening variable for goods delivery service users in Aceh Province, Indonesia. Utilizing a sample of 220 people, the results of the Structural Equation Modeling (SEM) method demonstrate that service quality, price suitability, and online service facilities significantly and positively influence repurchase intentions. Moreover, customer satisfaction is found to mediate the influence of service quality, price suitability, and online service facilities on repurchase intentions for goods delivery service users. This implies that companies should focus on improving these aspects of their services to encourage repeat business. Establishing a strong base of loyal customers through effective repurchase strategies can lead to long-term growth and sustainability for goods delivery service providers.
Evaluating the Influence of Digital Marketing, Service Quality, and Product Excellence on Loyalty Through the Mediating Role of Customer Satisfaction Qashmal, Muhammad; Adam, Muhammad; Nizam, Ahmad
Indatu Journal of Management and Accounting Vol. 2 No. 2 (2024): December 2024
Publisher : Heca Sentra Analitika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60084/ijma.v2i2.209

Abstract

This study investigates the effects of digital marketing, service quality, and product excellence on customer loyalty, with customer satisfaction serving as a mediating variable. Focusing on Bank Aceh Syariah (BAS) in Aceh Province, Indonesia, this research uses a Structural Equation Modeling (SEM) approach and reveals that both service quality and digital marketing significantly enhance customer satisfaction at BAS, while product excellence does not exhibit a similar influence. Further analysis demonstrates that customer satisfaction positively impacts customer loyalty. Interestingly, digital marketing, service quality, and product excellence do not directly affect customer loyalty; however, customer satisfaction partially mediates the relationship between service quality and customer loyalty. These findings underscore the critical importance of digital marketing and service quality in fostering customer satisfaction and promoting customer loyalty. For banks aiming to enhance loyalty, the study highlights the necessity of robust digital marketing strategies and superior service quality. While product excellence is important for meeting customer needs, it appears less significant in driving satisfaction and loyalty compared to service quality and digital marketing. By prioritizing these areas, BAS can achieve higher levels of customer satisfaction, leading to sustained customer loyalty.
The Meaning of the Word "Nazara" in the Qur'an (Semantic Study Analysis of Toshihiko Izutsu) Adam, Muhammad; Nugroho, Kharis
Proceeding ISETH (International Summit on Science, Technology, and Humanity) 2023: Proceeding ISETH (International Summit on Science, Technology, and Humanity)
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/iseth.4670

Abstract

In the study of the Qur'an about the discussion of Synonyms and antonyms is an important study carried out in the method of interpretation. The problem of Ta'arud (outwardly the text of one verse of the Qur'an seems very contrary to the text of the other verse) many mufassir who criticize the synonymity of words in the Qur'an because this synonymity comes not only from the perspective of language but also theology. One of the alleged words is taraduf (containing) synonymity in the Qur'an about the word Nazara. which makes the author interested in this discussion to find out the basic meaning and relational meaning of the word Nazara and the antonymity of the word The word Nazara means to see / pay attention and there are several words that almost have meanings related to each other with the word nazara namely Ra'a and basara also have the meaning of seeing. However, there are some differences in the meaning, namely Naẓara means seeing with the eyes of the head or with the eyes of the heart, namely thinking. There is also a definition as lafaz Naẓara which is seeing or paying attention to an object repeatedly. Baṣara is defined as seeing the ins and outs of objects in a more specific sensory way. And this lafaz is also often mentioned to interpret the sense of sight. And Ra'a is meant to see an object where the object has been known before the process of seeing and lafadz Ra'a also has the meaning of arguing on something. This research uses the library review method with references to journals and theses in previous research.
Pengkajian Kesehatan Dan Penyuluhan Kesehatan Tentang Kesehatan Gerontik (Lansia) Di Desa Kodingareng, Kec. Ujung Tanah, Kota Makassar Junaidin; Nugrawati, Nelly; Adam, Muhammad; Wijaya, Ayu
JOURNAL OF TRAINING AND COMMUNITY SERVICE ADPERTISI (JTCSA) Vol. 2 No. 2 (2022): Juli 2022
Publisher : ADPERTISI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (337.409 KB)

Abstract

Kodingareng Island has the largest population compared to 10 other islands in the Makassar City area. With a population of 4,526 people consisting of 2,276 men including the elderly in it and 2,250 women including the elderly in it, it has as many as 1,081 Heads of Families (KK), the majority of whom work as fishermen. Based on observations made in Kodingareng Village, the average elderly suffered in RW 01, 03, 06, namely hypertension only 70% (21 people), complications of Diabetes mellitus + hypertension 27% (8 people), only 7% diabetes mellitus ( 2 persons). Community service needs to be carried out with health assessments and education about Hypertension and Diabetes Mellitus in order to carry out prevention, therapy and regular health checks. The purpose of this activity is to provide information to the people of Kodingareng Village about the prevention and therapy of hypertension and diabetes mellitus, as well as the importance of regular health checks for the elderly. The expected target of this activity is to increase the knowledge of posyandu cadres and the community about the prevention, causes and therapy of hypertension and diabetes mellitus, to increase community participation in a clean and healthy lifestyle. The method of implementation is carrying out health assessments and counseling by providing materials including definitions, etiology, clinical manifestations, supporting examinations, therapy and prevention. The results of the evaluation of this activity showed that posyandu cadres and the community showed an increased understanding of hypertension and diabetes mellitus, namely therapy and how to prevent it. It is hoped that from this activity cadres and the community can continue to mobilize the community to carry out regular health checks, avoid causes, and practice a clean and healthy lifestyle.
ANALISIS EFISIENSI OPERASIONAL DALAM MENINGKATKAN PRODUKTIVITAS DI PERUSAHAAN MANUFAKTUR XYZ Adam, Muhammad
Musytari : Jurnal Manajemen, Akuntansi, dan Ekonomi Vol. 11 No. 4 (2024): Musytari : Neraca Manajemen, Akuntansi, dan Ekonomi
Publisher : Cahaya Ilmu Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.8734/musytari.v11i4.8009

Abstract

Penelitian ini bertujuan untuk menganalisis faktor-faktor yang memengaruhi efisiensi operasional di Perusahaan XYZ dan bagaimana penerapan metode Lean Manufacturing dan Total Quality Management (TQM) dapat meningkatkan produktivitas secara berkelanjutan. Metode penelitian yang digunakan adalah kualitatif deskriptif, di mana data diperoleh melalui wawancara mendalam dengan lima informan yang memiliki peran strategis dalam proses operasional, yaitu Manajer Produksi, Supervisor Operasional, Manajer Kualitas, Teknisi Pemeliharaan, dan Analis Produktivitas. Hasil penelitian menunjukkan bahwa optimalisasi sumber daya melalui penjadwalan produksi yang tepat, pemeliharaan mesin preventif, serta penerapan TQM mampu mengurangi pemborosan dan meningkatkan kualitas produk. Selain itu, pemberdayaan karyawan dan penerapan budaya kualitas juga berperan penting dalam meningkatkan produktivitas melalui partisipasi aktif karyawan dalam menjaga standar kualitas dan memberikan solusi operasional. Temuan ini menegaskan pentingnya pendekatan komprehensif yang melibatkan aspek teknis dan sumber daya manusia untuk mencapai efisiensi operasional yang berkelanjutan.
What do we know about mental health of medical personnel? A systematic review Aprilia, Eka Dian; Adam, Muhammad; Zulkarnain, Zulkarnain; Mawarpury, Marty
Journal of Psychological Perspective Vol 6, No 2: December 2024
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jopp.629112024

Abstract

Medical personnel is a profession with a high workload. High work demands can lead to a decline in physical and emotional health. An in-depth understanding of the impact of workload on health, especially mental health, is crucial to implementing measures for their well-being. This literature review aims to gather and compare available information to produce an apparent picture of the mental health of medical personnel and influencing factors. A comprehensive search was conducted utilizing a variety of electronic databases, including Scopus, Science Direct, Springer Link, ProQuest, EBSCO, MED-LINE, and Google Scholar. The literature search focused on papers assessed with the Preferred Reporting Items for Systematic Reviews and Meta-Analyzes (PRISMA) methodology. We identified 16 studies that reported the criteria for in-depth analysis. The study concluded that overburdened medical personnel are prone to burnout, which in turn has the potential to lead to mental health problems. Common disorders are burnout, depression, anxiety, and abnormal stress. Further research sourced from internal individuals needs to be done so that it is expected to be more robust and consistent, considering that medical personnel are very likely to work in more than one institution during the process.
AN ENEMY TO FIGHT OR SOMEONE TO LIVE WITH, HOW COVID-19 IS METAPHORICALLY DESCRIBED IN INDONESIAN MEDIA DISCOURSE. Adam, Muhammad
Proceedings of English Linguistics and Literature Vol. 2 (2020): Seminar on Post-Truth in Cultural Construction through Literature, Linguistics, and C
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

There are three stages in epidemic psychology, they are fear and panic, moralization, and action to be taken (Strong, 1990), those stages are often reflected in the discourse when communicating and reporting a pandemic. When Covid-19 started to spread at the early stage, all countries including online media channels describe the effort in handling the epidemic as if the Covid-19 is a war and an enemy to fight. But over time, there is a shift on how the Covid-19 is metaphorically described, especially when there is no significant decrease of the infected patients. Instead of describing it as an enemy, there is a tendency to view the Covid-19 as someone or something to live with. This study aims to examine the use of metaphor in describing Covid-19 as an enemy to fight and the Covid-19 as someone or something to accept and to live with. The war metaphor shows an optimism in reducing and controlling the disease, whereas the metaphor of someone or something to live with shows the tendency of pessimism in dealing with the Covid-19 spread and is frequently used at the later months. Conceptual Metaphor Theory (CMT) will be used as the theoretical background as it provides the framework to analyze metaphorical mapping. The study is qualitative and data will be taken from Indonesian online media news headlines that discuss the Covid-19 pandemic. The result shows that despite the pessimism entailments, the metaphor of FRIEND(SHIP) is far better in giving a positive image-schema particularly to ask people to live a new normal life with new healthy habits, whereas WAR metaphor will take people away from understanding the health issue. This study shall be an opening to further linguistics studies of Covid-19 discourse particularly in Indonesian context to contribute to the current issue worldwide.
THE VALUE OF UNITY IN NUTUK BEHAM CEREMONY IN KUTAI ADAT LAWAS COMMUNITY AT KEDANG IPIL VILLAGE Janah, Ulum; Adam, Muhammad
Proceedings of English Linguistics and Literature Vol. 2 (2020): Seminar on Post-Truth in Cultural Construction through Literature, Linguistics, and C
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Culture is one form of stabilization of a society. This is because culture brings noble values that continuously give knowledge to society in maintaining relationshipetween human with God, human with fellow human, human with nature, and human with the era development. Culture becomes functional in bringing society in unity. One of the cultures that have the function to lift the value of unity is the Nutuk Beham ceremony performed by Adat Lawas society at Kedang Ipil village, Kota Bangun. This research employs ideational pproach, where Nutuk Beham has patterns to act and to result a form of public action which is unity in its tribal society. This aspect is inseparable from the systems of knowledge and symbols that are commonly shared by Kedang Ipil village society. Qualitative methodology is used in this research with ideational pproach by employing the systems of knowledge of Kedang Ipil society and the interpretation of the symbols appear in the ceremony. The result of the interpretation is manifested in the form of value of unity and the function of Nutuk Beham ceremony
Geology and Basalt Petrogenesis in The Amerrung Area Barru Regency South Sulawesi Province Adam, Muhammad; Hasanuddin; Violensia
Journal of Geology and Exploration Vol. 3 No. 1 (2024): Journal of Geology and Exploration, June 2024
Publisher : CV Insight Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58227/jge.v3i1.167

Abstract

The research location is in the Amerrung area, Barru Regency, South Sulawesi Province. This area is interesting to learn about the geology and petraceability of the basalt. This study aims to determine the geological conditions and petogenesis of the basalt. This study uses observation, field data collection and petrographic analysis. The geomorphology of the research area is composed of denudasional mountain geomorphological units and denudional steep mountain geomorphological units. The stratigraphy of the research area consists of 3 rock units from m to young rocks, namely porphyry basalt, basalt and volcanic breccia units. The developed geological structure is a combination of the Unsystematic and the Amerrung Inverted Fault. The excavation material consists of basalt and rocks mixed with sand. The geological history of the Amerrung area began during the Middle Miocene and eruptions were effusive. Basalt petrogenesis is formed from the presence of volcanic activity that is effusive in the form of basaltic lava flows that undergo a relatively fast freezing process and form basalt. Basalt is a member of the Tefrite Leussite Formation (Tmca) produced by lava and breccia. This formation has a Middle Miocene-Pliocene Age including the Camba Formation.
Analisa Penggunaan Daya Listrik Pada Mesin Press 3000 T Dan Mesin Press 3600 T Di PT. Growth Asia Rubber Division Medan Arif, Igo Muhammad; Adam, Muhammad; Pasaribu, Faisal Irsan
Journal of Telecommunication and Electrical Scientific Vol. 2 No. 01 (2025): Journal of Telecommunication and Electrical Scientific (JTElS)
Publisher : Universitas Harapan Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24010/jtels.v2i01.1056

Abstract

PT. Growht Asia adalah pabrik pengecoran manufaktur terkemuka di dunia. PT. Growth Asia Rubber Division dapat memproduksi salah satu nya Lifter Bar berkualitas tinggi. Produk tersebut di produksi dengan beberapa mesin salah satunya mesin 3000 T dan 3600 T. mesin ini di gunakan untuk memproduksi mill liner full rubber ataupun mill liner berlapis baja. Kedua mesin ini memiliki muatan daya yang berbeda, , mesin ini menggunakan 4 motor berskala besar untuk mendorong mesin palten keluar. Sementara Mesin press 3000 T ini hanya menggunakan 2 motor berskala besar saja. Tujuan dari penelitian ini adalah untuk mengetahui penggunaan daya listrik pada mesin press 3000 T dan mesin 3600 T. Pendekatan penelitian yang di gunakan dalam penelitian ini yaitu pendekatan deskripstif. Penelitian ini dilakukan analisis kekuatan dari mesin press simulasi menggunakan Tang Ampere. simulasi dilakukan untuk mendapatkan deformasi total tegangan pada saat pintu platen keluar dan masuk dan push hidrolik naik dan turun yang terjadi pada mesin press. Selanjut nya di lakukan pengujian kerja mesin press. Hasil penelitian ini menunjukkan bahwa Mesin 3600 T menggunakan tegangan daya listrik yang lebih besar dibandingkan Mesin 3000 T, karena Mesin 3600 T menahan beban Mould yang lebih besar di bandingkan Mesin 3000 T
Co-Authors Abbas Abbas, Abbas Al Rashidi, Fatimah Al Shammari, Hadeel Alfitri Alfitri Alief, Muhammad Amin Rejo Aprilia, Eka D. Arif, Igo Muhammad Arrahman, Taufik Asep Rusyana Badaron, St Fauziah Batubara, Maryam Beridiansyah Beridiansyah, Beridiansyah Bi Rahmani, Nur Ahmadi Eka Dian Aprilia Faisal Faisal Ghazi Mauer Idroes Gop, Adityanarayan Janardan H, St. Maryam Hadi, Abd Karim Hasan, La Ode Amrul HENDRA GUNAWAN B11211055 Hendra Syahputra Hi. Manrulu, Rahma Hilmi Hilmi Hizir Sofyan Humaira, Radhia Idris, Sofyan Ikramuddin, Ikramuddin Indra Roza Iriansa Irianti, Ana Dwi Irsan Hardi Irsan Pasaribu , Faisal Jalaluddin Jalaluddin Jalil, Jalil Joshi, Pranav Anant Junaidi Junaidi Junaidin Junaidin Junaina, Intan Kee, Daisy Mui Hung Kesuma, T. Meldi Lambang Basri Said Long, Ahmad Sunawari bin M. Yogi Riyantama Isjoni Mahdani Ibrahim Mahdani, Mahdani Maisuroh, Qothrinnada Marty Mawarpury Maulana, Aga Mohammad Benny Alexandri Muhammad Akmal Muhammad Alwi Muhammad Haris Riyaldi, Muhammad Haris Mukhlis Yunus Mukhlish Hidayat Murkhana, Murkhana Mursyada, Adieb Mu’Ammar, Mohamad Najmi, Mohd Nooramirul Nizam, Ahmad Noka, Isara Abda Nugrawati, Nelly Nugroho, Kharis Nugroho, Rico Maulana Nur Fadhilah Nurfalaq, Aryadi Nurhalimah Nurhalimah Nurrachmah, Elly Nurwijayanti Pandey, Rudresh Pantjarani, Ari Pasaribu, Faisal Irsan Priyansah, Agus Putra, Teuku Roli Ilhamsyah Qashmal, Muhammad Quttainah, Majdi Anwar Ringga, Edi Saputra Rinnarsuri, Dwi Said Musnadi Sakdiyah, Nanda Aulia Ilmatus Sakir, A Salim Sanaji, Sanaji Siregar, M. Ridha Siregar, Muhammad Ridha Sofyan Sofyan Srivastava, Aditi Suhendra, Rivansyah Syahrizal, Teuku Muhammad Syarifah Evi Zuhra Teuku Meldi Kesuma, Teuku Meldi Teuku Rizky Noviandy Tuti Herawati Ulum Janah Uwais, Nurul Violensia Wijaya, Ayu Wiranata Yuliana, Lina Yunita Samalembang Yusuf, Hardiyanti Zainul, LM Zulkarnain Zulkarnain