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Shine Pintor Siolemba Patiro

Universitas Terbuka

Author-ID : 551836

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TOURIST ATTITUDES AS A FORMATION OF ELECTRONIC WORD-OF-MOUTH INTENTION AND VISIT INTENTION BUILT BY PERCEPTION OF SOCIAL MEDIA CONTENT AND PERCEPTION OF CITY IMAGE Nurbaeti, Nunung -; Patiro, Shine Pintor Siolemba; Novandari, Weni -
DeReMa (Development Research of Management): Jurnal Manajemen Vol. 20 No. 1 (2025): May
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/derema.v20i1.8929

Garut is one of the regions in West Java that has a lot of tourism potential. However, the number of tourists visiting Garut in 2014–2023 has not fully reached its target. This study aims to examine the effect of the perception of social media content and perception of city image on tourist attitude and their impact on electronic word-of-mouth (e-WOM) intentions and visit intentions. The study used a quantitative approach. The population is domestic tourists from outside Garut, who are in the provinces of West Java, Jakarta, and Banten, who in the last 3-6 months have travelled and are over 18 years old. We took the sample using the convenience sampling technique, then followed it up with snowball sampling to target 220 respondents. Data were processed using Structural Equation Modelling. This study found that perceptions of social media content and perceptions of city image affect tourist attitude. Tourists' attitude affects e-WOM intentions and visit intentions. E-WOM intentions affects visit intentions. Tourist attitude mediate the effect of perceptions of social media content and perceptions of city image on both e-WOM intentions and visit intentions. The managerial implication is that the efforts to generate tourist visit intentions are through strengthening their attitude built by perceptions of the city's image, and by encouraging their intention to actively participate in e-WOM activities related to tourism in Garut, supported by designing more attractive social media content. ABSTRAK DALAM BAHASA INDONESIA Garut merupakan salah satu daerah di Jawa Barat yang memiliki banyak potensi wisata. Namun, jumlah wisatawan yang berkunjung ke Garut dalam kurun waktu 2014-2023 belum sepenuhnya mencapai target. Penelitian ini bertujuan untuk menguji pengaruh persepsi atas konten media sosial dan persepsi atas citra kota terhadap sikap wisatawan serta dampaknya terhadap niat melakukan Electronic Word-of-Mouth (e-WOM) dan niat berkunjung wisatawan ke Kota Garut. Penelitian ini menggunakan pendekatan kuantitatif. Populasi penelitian adalah wisatawan nusantara dari luar Garut, yang berada di provinsi Jawa Barat, DKJ Jakarta, dan Banten, yang dalam 3-6 bulan terakhir pernah melakukan perjalanan wisata, dan berusia di atas 18 tahun. Sampel diambil dengan menggunakan teknik convenience sampling yang dilanjutkan dengan snowball sampling dengan target 220 responden. Data diolah dengan menggunakan Structural Equation Modeling. Temuan mengungkapkan bahwa persepsi atas konten media sosial dan persepsi atas citra kota memengaruhi sikap wisatawan. Sikap wisatawan memengaruhi niat melakukan e-WOM dan niat berkunjung. Niat melakukan e-WOM memengaruhi niat berkunjung. Sikap wisatawan memediasi pengaruh persepsi atas konten media sosial dan persepsi atas citra kota, baik terhadap niat melakukan e-WOM maupun terhadap niat berkunjung. Implikasi manajerial dari penelitian ini bahwa upaya yang dapat dilakukan oleh pengelola destinasi wisata di Garut untuk membangkitkan niat berkunjung wisatawan, adalah melalui penguatan sikap yang dibangun oleh persepsi atas citra kota, serta dengan mendorong niat mereka untuk berpartisipasi aktif dalam kegiatan e-WOM terkait wisata di Garut, yang ditunjang dengan merancang konten media sosial yang lebih menarik.

Determinan Kinerja Personil Kepolisian di Polresta Tanjungpinang Kepulauan Riau Hamdani Sitohang, Rifi; Langgeng Ratnasasi, Sri; Pintor Siolemba Patiro, Shine
Bahtera Inovasi Vol 9 No 1 (2025): Jurnal Bahtera Inovasi
Publisher : Program Studi Manajemen FEBM UMRAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31629/bi.v9i1.7359

This study aims to analyze the influence of leadership style, organizational commitment, work motivation, and work-life balance on personnel performance at Tanjungpinang Police Resort. The research employed a quantitative method with data collection through questionnaires distributed to 200 non-commissioned officers. Data analysis was conducted using Partial Least Square-Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0 software. The results showed that leadership style, organizational commitment, work motivation, and work-life balance had positive and significant effects on personnel performance. The research model indicating that 96.4% of the variation in personnel performance could be explained by these four independent variables. Organizational commitment had the strongest influence on performance, followed by work-life balance, leadership style, and work motivation. These findings provide important implications for developing strategies to improve police personnel performance through strengthening organizational commitment and work-life balance, as well as developing effective leadership styles and appropriate motivation systems.

The Influence of Burnout, Eustress/Distress and Employee Wellbeing on Employee Performance Hakim, Zainal; Maharani, Anita; Pintor Siolemba Patiro, Shine
Quantitative Economics and Management Studies Vol. 6 No. 3 (2025)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.qems3911

This study aims to analyze the effect of burnout, eustress/distress, and employee wellbeing on employee performance . The study used quantitative methods with data collection through surveys of permanent employees who worked before and during the pandemic. The research sample was taken using simple random sampling technique with a minimum number of 50 respondents. Data collection was carried out through an online questionnaire, and data analysis was carried out using descriptive statistics with presentation in tabular form, mean, and standard deviation. The results showed that burnout has a significant negative effect on employee performance, while eustress has a significant positive effect. Employee wellbeing was also shown to have a positive effect on employee performance, indicating that employees who feel emotionally and psychologically wellbeing tend to perform better. The conclusion of this study is that companies should pay attention to employees' burnout and wellbeing conditions to maximize their performance, especially in facing post-pandemic challenges in the New Normal era. These findings can be the basis for company management to develop strategies to improve wellbeing and manage stress in the work environment so that employee performance remains optimal.

Pengaruh Beban Kerja, Perilaku Karyawan, Iklim Organisasi dan Job Deskripsi Terhadap Kinerja Karyawan Dengan Motivasi sebagai Variabel Moderasi Widiyanto, Hendy; Nurul Hidayat; Shine Pintor Siolemba Patiro
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 8 No. 3 (2025): Alignment: Journal of Administration and Educational Management
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/alignment.v8i3.14731

This study aims to determine and analyze the effect of workload on employee performance, the effect of employee behavior on employee performance, the effect of organizational climate on employee performance, the effect of job description on employee performance, the effect of motivation on employee performance, the effect of workload on employee performance in motivation moderation, the effect of employee behavior on employee performance in motivation moderation, the effect of organizational climate on employee performance in motivation moderation and the effect of job description on employee performance in motivation moderation. The research method used is quantitative research with a survey method. The research instrument is a questionnaire for employees of PT. Bulir Emas Nusantara (BEN) in Karawang Regency. The sample in this study was 97 employees of PT. Bulir Emas Nusantara (BEN). The data analysis technique uses SEM-PLS (Structural Equation Modeling Partial Least Square) Smart PLS 3.2.7 to test the nine hypotheses proposed in this study. The results of the study indicate that workload has a significant positive effect on employee performance, employee behavior has a positive but insignificant effect on employee performance, organizational climate has a negative but insignificant effect on employee performance, job description has a significant positive effect on employee performance, motivation has a significant positive effect on employee performance, workload has a positive but insignificant effect on employee performance in motivation moderation, organizational climate has a positive but insignificant effect on employee performance in moderation. Conclusion Motivation does not moderate workload, employee behavior, organizational climate and job description on employee performance. Keywords: Employee Behavior, Organizational Climate, Job Description, Motivation

Fishbone Analysis of Human Error and Risk Control in High-Risk Construction Projects (Case Study: Biodiesel Project, South Kalimantan) Iin Novianti, Dwi; Patiro, Shine Pintor Siolemba; Priyati, Rini Yayuk
Journal Research of Social Science, Economics, and Management Vol. 5 No. 1 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i1.947

Workplace accidents continue to be a significant concern in the construction industry, particularly in high-risk activities such as working at height. This study aims to identify hazards and analyze the root causes of human error using the Hazard Identification, Risk Assessment, and Risk Control (HIRARC) and Fishbone Analysis approaches. The research uses a qualitative descriptive method, incorporating interviews, project photo/video observations, and document analysis to gather data. The findings reveal that the main contributing factors to human error include environmental conditions, human behavior, and work methods. Based on these findings, recommendations focus on enhancing supervision, implementing continuous safety training programs, ensuring the availability of ergonomic Personal Protective Equipment (PPE), and developing simple and effective work procedures. Fishbone Analysis proved to be an effective tool for identifying root causes and assisting in the development of a structured risk control strategy. The implications of this research emphasize the importance of a holistic approach to risk management, incorporating both technical and human factors to improve safety standards in construction projects.

The Impact of Service Quality at the Investment and Integrated One-Stop Service Agency on Public Satisfaction in North Kalimantan Province Masrani, Nanang; Sriekaningsih, Ana; Patiro, Shine Pintor Siolemba
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 8 No 4 (2025): July 2025
Publisher : LPPM of NAROTAMA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/ijebd.v8i4.3303

Purpose: This study aims to explore how service quality at the Investment and One-Stop Integrated Service Agency (DPMPTSP) influences public satisfaction and loyalty in North Kalimantan Province. Design/methodology/approach: The research uses a quantitative approach involving 100 respondents selected through Slovin’s formula from a population of 727,755 DPMPTSP users between January and July 2022. Data were collected using a structured questionnaire and analyzed through multiple regression with SPSS. Findings: The study finds that all five dimensions of service quality—tangibles, reliability, responsiveness, assurance, and empathy have a significant direct effect on public satisfaction and loyalty. Satisfaction also acts as a mediating variable, though the direct effect remains more dominant. Research limitations/implications: The study is limited to North Kalimantan and only considers service users of DPMPTSP within a specific time frame. Practical implications: Improving service quality in each of the five dimensions can effectively enhance both satisfaction and loyalty among the public. Originality/value: This research provides empirical evidence on the dominant role of direct service quality factors over indirect ones in shaping satisfaction and loyalty. Paper type: Research paper

Reward dan Punishment Terhadap Motivasi Kerja Untuk Meningkatkan Kinerja Karyawan di Rumah Sakit Daerah Yuliana; Rahayu, Yuli; Rismawati; Shine Pintor Siolemba Patiro
Jurnal Ekonomi, Manajemen, Ilmu Sosial dan Politik Vol. 2 No. 3 (2025): Jurnal Ekonomi, Manajemen, Ilmu Sosial dan Politik
Publisher : CV. Dalle’ Deceng Abeeayla

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69623/j-emspol.v2i3.140

This study aims to determine the effect of reward and punishment on work motivation and employee performance, and to analyze whether work motivation can improve employee performance at RSD dr. H. Soemarno Sosroatmodjo Tanjung Selor. Using a quantitative approach and survey method, data were collected through a questionnaire as the main instrument. In addition, observations were conducted to examine the actual conditions in the field. The collected data were then tested for validity, reliability, and classical assumptions to ensure data accuracy. Data analysis techniques included t-test, F-test, path analysis, and coefficient of determination test (R²). The results showed that reward had a significant effect on motivation (p = 0.000) and employee performance (p = 0.001), but not indirectly through motivation (p = 0.677). Punishment also had a significant effect on motivation (p = 0.031) and directly on performance (p = 0.031), but not indirectly (p = 0.364). Motivation was found to have no significant effect on performance (p = 0.669) due to the structured work system through KPI.

Understanding and Managing Job Stress in the Service Sector: A Literature Review Yusriani, Sri; Nurbaeti, Nunung; Patiro, Shine Pintor Siolemba
International Journal of Business, Management and Economics Vol. 5 No. 2 (2024): International Journal of Business, Management and Economics
Publisher : Training & Research Institute - Jeramba Ilmu Sukses (TRI-JIS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/ijbme.v5i2.1774

Job stress is an integral aspect of human resource development dynamics within organizations. This literature review investigates job stress, highlighting its prevalence as a critical issue for employees in various service sectors, such as healthcare, hospitality, banking, consumer, and courier services. The study sets out to accomplish two primary goals: firstly, to delineate the factors that contribute to job stress, and secondly, to evaluate the repercussions of job stress on employees. By examining insights from ten prior studies, we identify a comprehensive array of internal and external factors that intensify job stress. We further explore the influence of these stressors on vital outcomes, including turnover intentions, employee performance, and burnout. Our findings reveal that job stress significantly impacts employees' intentions to leave. Nonetheless, effectively managing job stress can foster positive outcomes for organizations. These insights underscore the critical need for management in the service sector to grasp the complex origins of job stress fully. Armed with this understanding, they can devise and implement strategies to reduce turnover intentions, bolstering overall organizational performance

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i1.947

Dampak Keterampilan Literasi Digital dan Optimalisasi Peran Orang Tua terhadap Minat Baca Peserta Didik Sekolah Dasar Zasmita, Indah; Nirmala, Sri Dewi; Patiro, Shine Pintor Siolemba
JOEAI (Journal of Education and Instruction) Vol. 8 No. 5 (2025): JOEAI (Journal of Education and Instruction)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/joeai.v8i5.16303

This study aims to analyze the relationship between parental role and digital literacy skills and the reading interest of elementary school students in Lubuk Linggau City, both partially and simultaneously. The method used in this study was a quantitative approach with a correlational design and a questionnaire as the research instrument. The results showed that parental role had a value (t-count = 5.018), while hypothesis testing showed that digital literacy skills had a value (t-count = 5.047). The results for the multiple effects obtained a value of F-count > F-table (64.517 > 3.04). The conclusion of this study indicates that parental role and digital literacy skills simultaneously positively affect the reading interest of elementary school students in Lubuk Linggau City. Keywords: Digital Literacy Skills, Reading Interest, Parental Role

Co-Authors Abdillah, Said Ridho Abidin Abidin Achmad Fauzi Achmad, Maylitha Adhi Susilo Aftabi, Davoud Ahmad Nur Aji Setiawan Aji Surya Wicaksono, Gregorius akhmat yamin Amalia, Alona Ana Sriekaningsih Anita Maharani Atriani, Delvy Bancin, Viktor Peniel Sarimatondang Basu Swastha Dharmmesta Bayu Sutikno Budi Tjahjono Ceacilia Sri Mindarti Charisma Pamungkas Damayanti, Prisila Daru Asih Deddy Dwi Nur Cahyono Desmiwati Desmiwati Diah Aryani Diah Aryani, Diah Diana Sulianti K Tobing Didy Ika Supryadi Djibran, Said Dori Heza Morales Dwi Joko Siswanto Edi Kurniawan ELLI WIDIA Endi Rekarti, Endi Evi Nur Cahyanti Faizul Mubarok Farha, Lamia Fauzan, Muhamad Faza Fikri, Amir Frangky Silitonga Gaol, Lasando Lumban Ginta Ginting, Ginta Gita Ramdhani Hakim, Hamka Hakim, Zainal Hamdani sitohang, Rifi Hani Dewi Ariessanti Hapzi Ali harisandi, Prasetyo Hartati, Islia Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian, Hendrian Heni Pujiastuti Heru Suheryadi Hety Budiyanti Hety Budiyanti Hety Budiyanti Hety Budiyanti Himawan Sutanto Ichyan Holilan Iin Novianti, Dwi Ismayanti Istanto Janita S. Meliala, Janita S. Joko Ariwibowo Joko Rizkie Widokarti Kabul Wahyu Utomo Kamal, Nur Mustofa Kresno Agus Hendarto Kresno Agus Hendarto Kurniawan, Ramdhan Kurniawati Langgeng Ratnasasi, Sri Lina Regina Notylia Liza Mumtazah Damarwulan Lumbangaol, Lasando Made Sasanti, Ni Madris Madris Manggarani, Cynthia Ayu Martino Wibowo Masrani, Nanang Mayadi, Mukhri Meirani Harsasi Minrohayati . Muzhaffar, Haydar Zharif Naning Yuniarti Noor Syaifudin Novandari, Weni - Novera, Gabriela Nenni Sri Nurbaeti, Nunung Nurbaeti, Nunung - Nurman Nurman NURUL HIDAYAT Pamungkas, Charisma Rahmat Prambudi, Iwan Setiyawan Prambudi, Muhammad Rayhan Mahardika Prasetya, Muhammad Azka Prisila Damayanty Putry Andriani Rahayu, Yuli Ramdhan Kurniawan Ramdhan Kurniawan Rangkuti, Samsiah Ratnasari, Mawi Rini Yayuk Priyati, Rini Yayuk Rismawati Roby Sambung Rozet, Stefly Julisye Amerence Rubangi Al-Hasan Saeroji, Oji Sahid Susilo Nugroho Sakina Nusarifa Tantri Santoso, Herdi Siahaan, Shanti Veronica Sigit Surya Haribowo Simamora, Loven Xaverius Sri Astuti Sri Dewi Nirmala Sri Langgeng Ratnasari Steviani Batti Sunarto, Linda Chandler Maramis Supriyono, Ignatius Agus Surya Adi Sasmita Surya Adi Sasmita Syahrizal Dwi Putra Tansen Simanullang Taufan Handika Taufani Chusnul Kurniatun Tri Astuti Tri Astuti Wisudayati Tri Dasta Nursehaneka Yatma Utami, Novi Dhian Vegananda Yansaputra Weni Novandari Widiyanto, Hendy Widya, Pramatatya Resindra Wijanarko Wijanarko Witopo, Bayu Yosephine Martha Maria Anita Nugraheni Yudha Satria Aji Pratama Yuliana Yuliana Yuliana Yuliana Yumantoko Yumantoko Yurianto Yusriani, Sri Zasmita, Indah Zulkifli Zulkifli Zulmi Ramdani Zulmi Ramdani

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