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Shine Pintor Siolemba Patiro

Universitas Terbuka

Author-ID : 551836

Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Nursing Public Health Social Sciences Transportation Other

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Sales Performance Analysis in Adding New Indihome Customers (Case Study in Telkom Jember Area) Evi Nur Cahyanti; Kurniawati; Shine Pintor Siolemba Patiro
Indonesian Journal of Business Analytics Vol. 4 No. 5 (2024): October 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijba.v4i5.11601

Sales Force is an important part of PT Telkom Indonesia's position which has a role in making the company successful. Sales Force finds it difficult to make offers to get customers. Sales Forces do not get a fixed salary, they only get a fee based on new customer orders whose been activated on the same day, so this makes Sales Force less motivated to work. It is suspected that there is miss preception between the Sales Force and the Organization which can influence their job satisfaction and performance. This research presents the results of descriptive statistical analysis, validity and reliability tests of measurement model parameters, as well as the results of testing the research structural model. The descriptive statistical analysis, validity test and reliability test in this research were analyzed using SMARTPLS software. Meanwhile, hypothesis testing and model suitability analysis in this research were carried out using the variance-based Structural Equation Modeling (SEM) method. Data collection was carried out directly by distributing questionnaires to 101 respondents, who were in the IndiHome Sales area for the period 2019 – July 2023. For the result analysis, Work Motivation and Self Efficacy have positive significant for Sales Force Job Satisfaction. Work motivation and Climate Organization have a positive significant effect on Sales Force Job Performance. Climate Organization does not have a significant effect on job satisfaction. Self-Efficacy does not have a significant effect on Performance. Job Satisfaction does not have a significant effect on Sales Performance.

SOSIALISASI IMPLEMENTASI KONTEN AUGMENTED REALITY SEBAGAI ALTERNATIF MEDIA PEMBELAJARAN UNTUK MENINGKATKAN MOTIVASI BELAJAR SISWA Patiro, Shine Pintor Siolemba; Aryani, Diah; Hendrian, Hendrian; Damayanti, Prisila; Rekarti, Endi; Gaol, Lasando Lumban
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 5 No. 3 (2024): Volume 5 No. 3 Tahun 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v5i3.28604

Kegiatan Pengabdian Kepada Masyarakat yang diajukan di SMA Dharma Karya UT wilayah Pondok Cabe Tangerang Selatan, bertujuan untuk memberikan sosialisasi dan pelatihan terkait penggunaan teknologi Augmented Reality (AR) pada kegiatan pembelajaran yang dapat dijadikan salah satu alternatif media pembelajaran dengan memanfaatkan teknologi AR yang memberikan obyek tambahan berupa teks, suara, gambar, video, obyek 2 Dimensi maupun 3 Dimensi untuk mendukung peningkatan pelayanan pendidikan kepada guru dan siswa-siswa agar dapat memotivasi kegiatan belajar mengajar. Target khusus yang ingin dicapai adalah pemahaman dan kemampuan untuk menggunakan media pembelajaran berbasis teknologi AR guna mendukung pembelajaran lebih efektif dan efisien sebagai pendukung pelayanan pendidikan di SMP/SMA Dharma Karya UT. Sementara metode yang digunakan pada kegiatan ini adalah Metode Community Based Participatory Action Research (CBPAR) terdiri atas tiga tahapan yaitu : perencanaan, implementasi dan evaluasi sesuai dengan siklus inti tindakan CBPAR. Dalam pelaksanaannya kegiatan dilaksanakan selama dua hari. Hari pertama dilakukan penyuluhan dan praktek yang melibatkan guru-guru di SMP/SMA Dharma Karya UT. Hari kedua dilanjutkan dengan praktek di kelas yang melibatkan siswa SMA Dharma Karya UT kelas X IPA 1 dalam mata pelajaran matematika. Hasil kegiatan ini meningkatkan pemahaman kemampuan secara praktis serta kreativitas para guru tentang kegunaan dan pemanfatan dari konten Augmented Reality (AR) sebagai pendukung pembelajaran yang lebih menarik dan menyenangkan sesuai dengan kebutuhan dunia pendidikan pada era digitalisasi.

Sosialisasi Pemanfaatan Layanan G-Suite For Edu (Google Suite for Education) pada SMP Negeri 69 Jakarta: indonesia Aryani, Diah; Siolemba Patiro, Shine Pintor; Ariessanti, Hani Dewi
Universal Raharja Community (URNITY Journal) Vol. 1 No. 2 (2021): URNITY (Universal Raharja Community)
Publisher : UNIVERSITAS RAHARJA

Education in the current digitalization era requires the ability to adapt to developments in the field of information and communication technology that affect the education system in the digital era. This community service activity aims to take advantage of opportunities by sharing knowledge and increasing knowledge by utilizing information and communication technology by introducing G-Suite for Education as a learning model strategy in the current era of digitalization, especially for teachers of SMP Negeri 69. The method used is the socialization method. practically by providing training and simulating G-Suite for Educations services so that it is hoped that through this socialization it can be achieved understanding and mastery of teachers to be able to use the G-Suite for Education service which consists of Gmail, Calssroom, Docs, Drive and Google Calendar in good learning activities. face-to-face and online. Kata kunci : G-Suite for Education, digitalization era, sharing knowledge

FACING THE HARDEST CHALLENGES IN DIGITAL WORK: CROSS-SECTOR PRACTITIONER-MANAGERS’ INSIGHTS FROM FOCUS GROUP DISCUSSIONS Yusriani, Sri; Hendrian, Hendrian; Bancin, Viktor Peniel Sarimatondang; Harisandi, Prasetyo; Patiro, Shine Pintor Siolemba; Farha, Lamia
PROCEEDING OF INTERNATIONAL CONFERENCE ON EDUCATION, SOCIETY AND HUMANITY Vol 3, No 1 (2025): First International Conference on Education, Society and Humanity
Publisher : PROCEEDING OF INTERNATIONAL CONFERENCE ON EDUCATION, SOCIETY AND HUMANITY

Show Abstract | Download Original | Original Source | Check in Google Scholar

Digital transformation has fundamentally reshaped work dynamics, yet understanding the toughest challenges managers face in adapting to digital work remains underexplored across sectors. This study investigates the most pressing challenges perceived by practitioner-managers from academia, higher education, international trade, marketing, and technology industries. Using a qualitative approach, we conducted Focus Group Discussions (FGDs) with seven senior managers, all domain experts with substantial leadership experience. Data were thematically analyzed to extract cross-sector insights. Findings reveal that while technological readiness and digital skills gaps are common hurdles, sector-specific issues, such as resistance to change in higher education, cross-border digital compliance in food export businesses, cyber-communication overload in technology management, and balancing data-driven marketing with creativity, compound the challenges. Despite these obstacles, discussions highlight adaptive leadership, collaborative learning, and resilience as pivotal for navigating digital transformation. This research contributes to the understanding of managerial perspectives in digital work transitions and provides practical implications for leadership development and organizational strategy in the digital era.

Analysis of Human Resources Competence in State Asset Management (BMN) Through Siman and Sakti Applications Based on Technology Accepted Model (TAM) at KPKNL Kisaran Simamora, Loven Xaverius; Hendrian; Patiro, Shine Pintor Siolemba
Majapahit Journal of Islamic Finance and Management Vol. 5 No. 4 (2025): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v5i4.641

The importance of human resource capabilities in managing state assets effectively and accountably through digital systems, along with the technological transformation in the state financial management bureaucracy. Although the implementation of the SIMAN and SAKTI applications has been ongoing, variations in the level of competence and user acceptance still impact the effectiveness of BMN management. This study aims to analyze the competence of human resources (HR) in managing State Assets (BMN) through the SIMAN and SAKTI applications using the Technology Acceptance Model (TAM) approach. The method used in this study is qualitative; the analysis is carried out based on the Technology Acceptance Model (TAM) framework that assesses the perception of ease of use (perceived ease of use), perception of usefulness (perceived usefulness), and acceptance of technology to improve HR competency. The results of the study indicate that the HR of the Kisaran KPKNL has a fairly good level of competence in using the SIMAN and SAKTI applications to implement BMN management, especially the process of inputting and reporting state assets. HR competence and technology acceptance are key elements in the success of the digital transformation of BMN management. Improving digital competency through adaptive training, organizational support, and strengthening individual motivation are strategic steps to support transparent, efficient, and accountable governance of state assets in the digital era.

The Influence of Rebranding, Service Quality, and Brand Image on Customer Satisfaction: A Case Study Florentina, Ika; Patiro , Shine Pintor Siolemba; Mubarok, Faizul
Jurnal Internasional Bisnis, Humaniora, Pendidikan dan Ilmu Sosial Vol 7 No 2 (2025): International Journal of Business, Humanities, Education and Social Sciences
Publisher : Universitas Teknologi Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46923/ijbhes.v7i2.611

The hospitality industry is increasingly competitive, requiring hotels to strengthen their market position through effective strategies such as rebranding, service quality improvement, and brand image development. Previous studies have often examined these factors separately, but limited research has integrated them into a comprehensive framework, particularly in the Indonesian hotel context. This study seeks to fill that gap by analyzing the influence of rebranding and service quality on customer satisfaction, with brand image serving as a mediating variable. The research was conducted at Harris Hotel Pontianak, which implemented a rebranding strategy in response to declining performance in 2020. Employing a quantitative method, data were collected through questionnaires distributed to 130 hotel guests selected using accidental sampling. The data were analyzed using Structural Equation Modeling (SEM) with AMOS 26, supported by validity, reliability, and model fit testing. The analysis stages included Confirmatory Factor Analysis (CFA), hypothesis testing, and bootstrapping to verify mediation effects. The findings reveal that rebranding and service quality significantly enhance brand image, which in turn fully mediates their impact on customer satisfaction. This result highlights that customer satisfaction is achieved not solely through service improvements or brand renewal, but primarily through the establishment of a strong and positive brand image. The novelty of this study lies in integrating rebranding, service quality, and brand image into a single model within the Indonesian hospitality sector. Practical recommendations suggest that hotel managers prioritize service consistency and brand communication alongside rebranding initiatives.

The Effect of Motivation, Welfare, Work Spirit and Work Engagement on the Performance of Employees at the Indonesian Aviation Academy Santoso, Herdi; Tobing, Diana Sulianti K; Patiro, Shine Pintor Siolemba
Jurnal Informatika Ekonomi Bisnis Vol. 7, No. 3 (September 2025)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v7i3.1237

This study examines the influence of motivation, welfare, work spirit, and work engagement on the performance of employees at the Indonesian Aviation Academy Banyuwangi. The research addresses a gap in existing literature by integrating these four variables within the context of a high regulation, safety critical vocational education environment. Using a quantitative approach, data were collected from 60 civil servants through a structured questionnaire employing a five point Likert scale. The variables were measured using established indicators, and the data were analyzed through validity and reliability testing, followed by regression analysis including partial, simultaneous, and coefficient of determination tests. Results indicate that all four variables have a positive and significant impact on employee performance, with work engagement emerging as the most dominant predictor. Collectively, these variables explain 69.7% of the variance in performance. The findings underscore the need for integrated human resource management strategies that simultaneously enhance motivation, ensure adequate welfare, strengthen morale, and foster engagement to optimize performance. The study contributes theoretical insights to human resource management in vocational education and offers practical recommendations for institutional policy making. Future research is suggested to explore additional factors such as organizational culture and leadership style to further enhance performance models in aviation education.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v5i4.641

The Effect of Servant Leadership, Human Resource Training and Motivation on Performance Mediated by Job Satisfaction of Employees of the Malinau Regency Education Office, North Kalimantan Province Gita Ramdhani; Shine Pintor Siolemba Patiro; Taufani Chusnul Kurniatun
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 6 (2024): JIMKES Edisi November 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v12i6.2915

This study aims to analyze the factors that influence the performance of employees of the Malinau Regency Education Office with a focus on servant leadership, human resources (HR) training, motivation, and job satisfaction as mediating variables. The study was conducted using a quantitative approach with the Partial Least Square (PLS) method on 66 employees. The results showed that servant leadership has a significant influence on employee performance with a contribution of 61.4%. HR training displays the strongest influence with a coefficient of 0.942, indicating that the quality of training directly improves performance. Motivation made a positive contribution of 25.6% to employee performance. Job satisfaction proved to play an effective role as a mediating variable between servant leadership, HR training, and motivation. The study concluded that a holistic approach through servant leadership, quality training, and a comprehensive motivation system can create a productive work environment. The locality context of Malinau Regency provides a unique perspective in the study of human resource management in a region with specific geographical and socio-cultural characteristics.

Pengaruh Lingkungan Kerja dan Budaya Organisasi Terhadap Kinerja Pegawai dengan Kepuasan Kerja Sebagai Variabel Intervening Studi pada Kecamatan Tanjung Palas Kabupaten Bulungan Serah, Kapreli; Patiro, Shine Pintor Siolemba; Suyuthi, Nurmadhani Fitri
Ganaya : Jurnal Ilmu Sosial dan Humaniora Vol 9 No 1 (2026)
Publisher : Jayapangus Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37329/ganaya.v9i1.5052

The public satisfaction index for services provided by Tanjung Palas Subdistrict in 2019 was in the satisfactory category. Work motivation in Tanjung Palas Subdistrict in 2020 and 2021 did not increase. In 2024, the public satisfaction survey showed an increase in the score to 88.91, which is in the good category. This study aims to analyse the influence of the work environment and organisational culture on employee performance with job satisfaction as an intervening variable in Tanjung Palas Subdistrict, Bulungan Regency. The study used a quantitative approach with path analysis through SmartPLS. The research sample consisted of 75 employees using saturated sampling technique. Data were collected through a closed questionnaire that had been tested for validity and reliability. The results showed that the work environment did not have a significant effect on employee performance, either directly or through job satisfaction. Conversely, organisational culture has a significant effect on performance, including through job satisfaction as an intervening variable. In addition, job satisfaction has a positive effect on employee performance. These findings confirm that organisational culture is a dominant factor in improving performance, while the work environment does not have a significant effect. The contribution of this study lies in emphasising the importance of strengthening organisational culture and increasing job satisfaction as key strategies in public sector performance management. These results have practical implications for local governments to build a collaborative, disciplined, and public service-oriented work culture, as well as to create policies that support employee job satisfaction. Given the scarcity of research in sub-district agencies, studies using the intervening variable of job satisfaction are still rare.

Co-Authors Abdillah, Said Ridho Abidin Abidin Achmad Fauzi Achmad, Maylitha Adhi Susilo Aftabi, Davoud Ahmad Nur Aji Setiawan Aji Surya Wicaksono, Gregorius akhmat yamin Amalia, Alona Amir Fikri Ana Sriekaningsih Anita Maharani Atriani, Delvy Ayu Made Dian Pertiwi Dwipayanti Bancin, Viktor Peniel Sarimatondang Basu Swastha Dharmmesta Bayu Sutikno Bria, Yohanes Masan Budi Tjahjono Ceacilia Sri Mindarti Charisma Pamungkas Cynthia Ayu Manggarani Damayanti, Prisila Daru Asih Deddy Dwi Nur Cahyono Desmiwati Desmiwati Diah Aryani, Diah Diana Sulianti K Tobing Didy Ika Supryadi Djibran, Said Dori Heza Morales Dwi Joko Siswanto Edi Kurniawan ELLI WIDIA Endi Rekarti, Endi Evi Nur Cahyanti Faizul Mubarok Farha, Lamia Fauzan, Muhamad Faza Florentina, Ika Frangky Silitonga Gaol, Lasando Lumban Ginta Ginting, Ginta Gita Ramdhani Hakim, Hamka Hakim, Zainal Hamdani sitohang, Rifi Hani Dewi Ariessanti Hapzi Ali harisandi, Prasetyo Hartati, Islia Helmi, Tengku Ahmad Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian Hendrian, Hendrian Heni Pujiastuti Heru Suheryadi Hety Budiyanti Hety Budiyanti Hety Budiyanti Hety Budiyanti Himawan Sutanto Ichyan Holilan Iin Novianti, Dwi Ismayanti Istanto Janita S. Meliala, Janita S. Joko Ariwibowo Joko Rizkie Widokarti Kabul Wahyu Utomo Kamal, Nur Mustofa Kresno Agus Hendarto Kresno Agus Hendarto Kurniawan, Ramdhan Kurniawati Langgeng Ratnasasi, Sri Lina Regina Notylia Linda Chandler Maramis Sunarto Liza Mumtazah Damarwulan Lumbangaol, Lasando Made Sasanti, Ni Madris Madris Manggarani, Cynthia Ayu Martino Wibowo Masrani, Nanang Mayadi, Mukhri Meirani Harsasi Minrohayati . Muhammad Siddiq Idris Azzam Muzhaffar, Haydar Zharif Naning Yuniarti Ni Luh Putu Indiani Noor Syaifudin Novandari, Weni - Novera, Gabriela Nenni Sri Nurbaeti, Nunung Nurbaeti, Nunung - Nurmadhani Fitri Suyuthi Nurman Nurman NURUL HIDAYAT Pamungkas, Charisma Rahmat Pane, Sri Gustina Prambudi, Iwan Setiyawan Prambudi, Muhammad Rayhan Mahardika Prasetya, Muhammad Azka Prisila Damayanty Prisila Damayanty Putry Andriani Rahayu, Yuli Ramdhan Kurniawan Ramdhan Kurniawan Rangkuti, Samsiah Ratnasari, Mawi Rifi Hamdani Sitohang Rini Yayuk Priyati, Rini Yayuk Rismawati Roby Sambung Rozet, Stefly Julisye Amerence Rubangi Al-Hasan Saeroji, Oji Sahid Susilo Nugroho Sakina Nusarifa Tantri Santoso, Herdi Serah, Kapreli Siahaan, Shanti Veronica Sigit Surya Haribowo Simamora, Loven Xaverius Sri Astuti Sri Dewi Nirmala Sri Langgeng Ratnasari Sri Yusriani Sri Yusriani Sri Yusriani Steviani Batti Supriyono, Ignatius Agus Surya Adi Sasmita Surya Adi Sasmita Syahrizal Dwi Putra Tansen Simanullang Taufan Handika Taufani Chusnul Kurniatun Tri Astuti Tri Astuti Wisudayati Tri Dasta Nursehaneka Yatma Utami, Novi Dhian Vegananda Yansaputra Weni Novandari Widiyanto, Hendy Widya, Pramatatya Resindra Wijanarko Wijanarko Witopo, Bayu Yosephine Martha Maria Anita Nugraheni Yudha Satria Aji Pratama Yuliana Yuliana Yuliana Yuliana Yumantoko Yumantoko Yurianto Yusriani, Sri Zasmita, Indah Zulkifli Zulkifli Zulmi Ramdani Zulmi Ramdani Zulmi Ramdani

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