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All Journal Tunas Geografi JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Community Engagement and Emergence Journal (CEEJ) JIIP (Jurnal Ilmiah Ilmu Pendidikan) Jurnal Pengabdian kepada Masyarakat Nusantara GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Kalbisocio: Jurnal Bisnis dan Komunikasi Journal Of Human And Education (JAHE) Golden Ratio of Data in Summary Innovative: Journal Of Social Science Research Jurnal Ilmu Sosial dan Politik (JISPOL) Jurnal Social Society
Jonson Rajagukguk
Universitas HKBP Nommensen
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Public Health Social Sciences Other

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ELEVATING ELEMENTARY TEACHING COMPETENCE THROUGH COLLABORATIVE LEARNING WITHIN THE DAIRI ORGANIZED TRAINING SYSTEM Jonson Rajagukguk; Arif Rahman; Sahala Siallagan; Osberth Sinaga
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 4 No. 3 (2024): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v4i3.3730

Abstract

To enhance the pedagogical skills of elementary school (SD) teachers in Dairi Regency, this study aims to evaluate the characteristics, feasibility, and effectiveness of the CarLOS-based training management model. Conducted from June 2023 to February 2024, the research involved 100 teachers and two model trials, utilizing the ADDIE framework—analysis, design, development, implementation, and evaluation. All research instruments were validated and tested for reliability through expert review and user trials. Key features of the CarLOS model include active participant engagement in collaborative design, adaptive flexibility to accommodate changes, collaborative learning that promotes cooperation and knowledge sharing, integration of technology-enhanced collaborative learning, a theoretical foundation combining inductive training and collaborative learning models, and inclusive participation to ensure broad involvement. Experts rated the model with an average score of 94%, while user trials yielded an 88.25% feasibility rating. Significant improvements in pedagogical competence were demonstrated by N-Gain scores of 76.08% in limited trials and 77.87% in extensive trials, supported by paired sample t-test results. With an overall user evaluation score of 94.49%, the findings confirm that the CarLOS model is highly effective in enhancing the pedagogical competencies of SD teachers in Dairi Regency. Beyond improving teaching skills, the model also strengthens the overall teaching methodology in primary education.
Reformasi Birokrasi dalam Persepsi Masyarakat Terhadap Kualitas Pelayanan Dinas Kependudukan dan Pencatatan Sipil Kabupaten Dairi Rajagukguk, Jonson; Panjaitan, Maringan; Zebua, Ayub Cristoper; Pane, Vitria
Community Engagement and Emergence Journal (CEEJ) Vol. 7 No. 3 (2026): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v7i3.10433

Abstract

Penelitian ini bertujun untuk mengetahui bagaimana persepsi masyarakat terhadap kualitas pelayanan Dinas Kependudukan dan Pencatatan Sipil Kabupaten Dairi (Studi Pembuatan E-KTP dan KK). Metode yang digunakan dalam penelitian ini deskriptif kualitatif adapun jumlah informan sebanyak 11 orang. Penelitian ini menggunakan teknik analisis data yang terdiri dari reduksi data, penyajian data dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa, kualitas pelayanan publik di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Dairi dilihat dari dimensi tangible (bukti fisik) belum memenuhi kualitas pelayanan dengan baik, dimensi Reliability (Kehandalan) pegawai sudah menjalankan dengan tepat waktu sesuai ketentuan yang berlaku dan memiliki standar prosedur dalam menjalankan fungsi sebagai pelayanan kepada masyarakat agar berjalan dengan terstruktur, dimensi Responsiveness (Ketanggapan) bahwa pegawai sudah menunjukkan sikap tanggap kepada masyarakat petugas akan merespon dengan baik dan cepat, dimensi Assurance (Jaminan) bahwa jaminan kepastian waktu pelayanan dan jaminan biaya pelayanan baik tetapi belum memberikan kepuasan kepada masyarakat sebagai pengguna layanan, dimensi terakhir yaitu Emphaty (Empati) dalam memberikan pelayanan juga berperilaku kurang adil dan masih pandang bulu (diskriminatif). Sesuai dengan penelitian yang telah dilakukan, petugas pelayanan di Kantor Administrasi Kependudukan dan Pencatatan Sipil Kabupaten Dairi masih ada membeda-bedakan masyarakat yang melakukan pelayanan.
EVALUASI PROGRAM KELUARGA HARAPAN (PKH) DALAM MENINGKATKAN KUALITAS HIDUP MASYARAKAT DI DESA LAU PAK-PAK KECAMATAN TIGALINGGA Rajagukguk, Miwanli; Rajagukguk, Jonson; Manalu, Dimpos; Panjaitan, Maringan
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 13 No. 4 (2026): 2026 April
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v13i4.796

Abstract

This research examines the Evaluation of the Family Hope Program (PKH) in Lau Pak-pak Village, Tigalingga District. The main focus of this study is the implementation of the Family Hope Program (PKH). The village government conducted group meetings and surveys of the community members who receive PKH assistance. Using a qualitative descriptive method, the results of the study show that the progress of the Evaluation of the Family Hope Program (PKH) in Lau Pak-pak Village, Tigalingga District, is considered fairly good. The implementation has been carried out properly in accordance with the procedures and mechanisms stipulated in the PKH regulations. This can be seen from the fulfillment of the elements contained in the evaluation theory according to William N. Dunn (2000: 608–610), which include: (1)Effectiveness, (2)Adequacy, (3) Equity, (4) Responsiveness, (5) Appropriateness. Based on these findings, the researcher provides several recommendations, namely: (1) In the future, an early survey should be conducted to identify eligible PKH beneficiaries.(2) Increasing the number of PKH facilitators or assistants. (3) Prioritizing the use of PKH funds for education and health purposes.
STRATEGI FRONTLINER DALAM MENANGAN KELUHAN MASYARAKAT UNTUK MENINGKATKAN KUALITAS PELAYANAN PUBLIK (STUDI KASUS DI KANTOR KECAMATAN MEDAN TIMUR) Marpaung, Lewi Syahputra; Rajagukguk, Jonson; Sinaga, Kepler
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 13 No. 4 (2026): 2026 April
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v13i4.813

Abstract

This study aims to determine the strategies used by frontliners in handling public complaints and how these strategies contribute to improving the quality of public services at the Medan Timur District Office. Quality public service is an important indicator in the implementation of government administration, especially at the district level which directly interacts with the community. In the administrative service process, public complaints often arise due to a lack of understanding of service procedures, delays in document processing, and limitations in service facilities. Therefore, the role of frontliners as officers who directly interact with the community becomes very important in handling these complaints. This research uses a qualitative research method with a case study approach. Data collection techniques were carried out through interviews, observations, and documentation involving informants consisting of frontliner officers and members of the public who received services at the Medan Timur District Office. Data analysis was conducted using the Miles and Huberman interactive analysis model which includes data reduction, data display, and conclusion drawing. The results of the study show that the strategies used by frontliners in handling public complaints include receiving and listening to complaints directly, providing explanations regarding service procedures, checking the completeness of required documents, and coordinating with supervisors when problems cannot be resolved directly. These strategies help the public better understand the service procedures and create good communication between service officers and the community. Therefore, the complaint handling strategies implemented by frontliners play an important role in improving the quality of public services at the Medan Timur District Office.
PENGARUH HARGA DAN CITA RASA TERHADAP MINAT BELI KONSUMEN PADA UMKM KULINER PASAR SUMBUL KABUPATEN DAIRI Sianturi, Iani; Siagian, Nalom; Rajagukguk, Jonson
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 13 No. 4 (2026): 2026 April
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v13i4.814

Abstract

This study aims to analyze and determine the influence of price and taste on consumer purchasing interest in culinary MSMEs at Sumbul Market, Dairi Regency. The background of this study is based on the growing culinary business and increasing competition among MSMEs, requiring business owners to understand the factors that influence consumer purchasing interest. Affordable prices and good food taste are two important factors often considered by consumers before making a purchase. Therefore, this study was conducted to determine the extent to which price and taste influence consumer purchasing interest in culinary products sold by MSMEs at Sumbul Market. The research method used in this study was a quantitative survey approach. The population in this study were all consumers who made purchases at culinary MSMEs at Sumbul Market, Dairi Regency. The sampling technique used was non-probability sampling with an accidental sampling method, namely consumers who happened to be encountered by the researcher during the research. The sample size used in this study was 100 respondents. Data collection was carried out by distributing questionnaires to consumers shopping at Sumbul Market. Data analysis techniques used included validity testing, reliability testing, classical assumption testing, multiple linear regression analysis, partial tests (t-tests), simultaneous tests (F-tests), and the coefficient of determination (R²) using SPSS version 25. The results showed that price has a positive and significant effect on consumer purchasing interest. This indicates that the more affordable and appropriate the price compared to the product quality, the higher consumer purchase intention. Taste also has a positive and significant effect on consumer purchasing interest, indicating that food with a delicious, appealing taste that suits consumers' preferences can increase consumer repurchase intentions. Furthermore, the simultaneous test results indicate that price and taste significantly influence consumer purchasing interest among culinary MSMEs in Sumbul Market, Dairi Regency. Therefore, it can be concluded that appropriate prices and good taste are important factors that MSMEs need to consider to increase consumer purchasing interest and maintain the sustainability of culinary businesses in Sumbul Market, Dairi Regency.
Pengaruh Keamanan dan Citra Usaha terhadap Kepuasan Pelanggan Bigbest Laundry Lubuk Pakam Nababan, Serina Lemeria; Sihombing , Natalia E.T.; Rajagukguk, Jonson
Journal Social Society Vol. 6 No. 2 (2026): April - Juni 2026
Publisher : Pustaka Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54065/jss.6.2.2026.1236

Abstract

Urgensi penelitian ini untuk meningkatkan kepercayaan, loyalitas, dan kualitas pengalaman pelanggan, sehingga mendorong pertumbuhan bisnis yang berkelanjutan. Penelitian ini bertujuan untuk menganalisis pengaruh keamanan dan citra usaha terhadap kepuasan pelanggan Bigbest Laundry Lubuk Pakam. Penelitian menggunakan pendekatan kuantitatif dengan metode survei. Populasi berjumlah 4.937 pelanggan dengan sampel 98 responden yang ditentukan melalui teknik purposive sampling berdasarkan rumus Slovin. Instrument penelitian yaitu menggunakan kuesioner. Teknik pengumpulan data yang digunakan meliputi penyebaran kuesioner kepada 98 pelanggan Bigbest Laundry Lubuk Pakam yang dipilih menggunakan teknik non probability sampling dengan metode purposive sampling. Data primer dikumpulkan melalui kuesioner berskala Likert dan dianalisis menggunakan uji validitas, reliabilitas, regresi linier berganda, uji t, uji F, serta koefisien determinasi. Hasil penelitian menunjukkan bahwa secara parsial keamanan (thitung 4,461; sig 0,000 < 0,05) dan citra usaha (thitung 4,901; sig 0,000 < 0,05) berpengaruh positif dan signifikan terhadap kepuasan pelanggan. Secara simultan diperoleh Fhitung 40,980 > Ftabel 2,70. Nilai R² sebesar 0,463 menunjukkan bahwa 46,3% variasi kepuasan pelanggan dijelaskan oleh keamanan dan citra usaha. Kesimpulan dalam penelitian ini bahwa Keamanan dan Citra Usaha berpengaruh positif dan signifikan terhadap Kepuasan Pelanggan Bigbest Laundry Lubuk Pakam.
Implementasi Kebijakan Bantuan Sosial Tunai Terhadap Peningkatan Kesejahteraan Masyarakat Di Kelurahan Sidorame Barat I, Kecamatan Medan Perjuangan Sitohang, Fani Anastasia; Siagian, Nalom; Rajagukguk, Jonson
Jurnal Ilmiah Muqoddimah: Jurnal Ilmu Sosial, Politik dan Hummaniora Vol 10, No 2 (2026): Future Issues
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jim.v10i2.2026.750-756

Abstract

Penelitian ini bertujuan untuk mendeskripsikan proses implementasi kebijakan bantuan sosial tunai dan mengidentifikasi faktor-faktor penghambat dalam implementasi kebijakan bantuan sosial tunai serta menganalisis dampak bantuan sosial tunai terhadap kesejahteraan masyarakat penerima di Kelurahan Sidorame. Penelitian ini menggunakan pendekatan kualitatif dengan jenis penelitian deskriptif. Pemilihan metode kualitatif didasari oleh keinginan peneliti untuk mengeksplorasi fenomena yang tidak dapat diukur semata-mata dengan angka, yaitu proses implementasi kebijakan dan persepsi kesejahteraan. Informan Kunci yaitu Lurah atau Sekretaris Lurah Sidorame, Informan Utama: Kepala Seksi Kesejahteraan Masyarakat (Kasi Kesra) dan para Kepala Lingkungan (Kepling) dan Informan Pendukung: Masyarakat penerima manfaat BST di Kelurahan Sidorame. Analisis data menggunakan model Miles yaitu: Reduksi Data, Penyajian Data dan pengambilan keputusan. Hasil penelitian menunjukkan bahwa pelaksanaan PKH di Kelurahan Sidorame Barat I dengan tingkat keberhasilan yang signifikan pada indikator Komunikasi dan Disposisi. Informasi mengenai hak dan kewajiban KPM tersampaikan dengan baik melalui pendamping PKH, sehingga 248 KK penerima manfaat memiliki komitmen yang kuat untuk mematuhi syarat bantuan. Hal ini dibuktikan dengan konsistensi informan dalam mengalokasikan dana sesuai dengan komponen bantuan yang mereka terima, adanya kategorisasi pemanfaatan dana yang sangat strategis bagi keberlangsungan hidup rumah tangga dan kriteria evaluasi William N. Dunn, program PKH telah memenuhi standar efektivitas dan ketepatan. Namun, dari sisi kecukupan, bantuan ini masih bersifat bantuan stimulus dan belum sepenuhnya mampu menjadi solusi tunggal untuk membawa masyarakat keluar dari kemiskinan secara permanen tanpa didampingi oleh program pemberdayaan ekonomi lainnya.
IMPLEMENTASI STRATEGI DINAS LINGKUNGAN HIDUP KOTA PEMATANGSIANTAR DALAM MENGATASI DAMPAK PENCEMARAN LINGKUNGAN DI TPA TANJUNG PINGGIR Sidauruk, Poppy Nadia; Rajagukguk, Jonson; Panjaitan, Maringan
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 13 No. 4 (2026): 2026 April
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v13i4.802

Abstract

This study is motivated by the condition of the Tanjung Pinggir Final Disposal Site (TPA) in Kota Pematangsiantar, which has experienced overcapacity and still applies an open dumping system, resulting in air, water, and soil pollution as well as public health disturbances. The research aims to analyze the implementation of strategies carried out by the Dinas Lingkungan Hidup Kota Pematangsiantar in addressing environmental pollution impacts. The study is grounded in the implementation theory of Van Meter and Van Horn, environmental management strategy theory, environmental pollution theory, and regional autonomy theory. A descriptive qualitative approach was employed, with data collected through observation, in-depth interviews, and documentation. Informants included the Head of the Environmental Agency, landfill field officers, and local community representatives. The findings indicate that technical, operational, educational, and collaborative strategies have been implemented, including waste compaction, leachate control, environmental monitoring, and 3R socialization. However, the implementation remains suboptimal due to budget limitations, inadequate facilities, landfill capacity constraints, and low community participation. It is concluded that although the strategies have been implemented, their effectiveness requires further strengthening through improved resources and more sustainable waste management systems.
ANALISIS PARTISIPASI MASYARAKAT DALAM PEMANFAATAN LAYANAN PUBLIK BERBASIS DIGITAL UNTUK MEWUJUDKAN GOOD GOVERNANCE DI KECAMATAN MEDAN TIMUR Karina Alexandra; Tobing, Artha; Manalu, Dimpos; Rajagukguk, Jonson
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 13 No. 4 (2026): 2026 April
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v13i4.819

Abstract

The development of information technology encourages governments to transform public services through the implementation of digital-based services as an effort to realize good governance. The digitalization of public services at the sub-district level is expected to enhance transparency, accountability, and provide wider opportunities for public participation. However, the utilization of digital-based public services in Medan Timur Sub-district has not been fully optimal, as some members of the community still prefer face-to-face services rather than using the digital platforms that have been provided. This study aims to analyze the forms of community participation in utilizing digital-based public services in Medan Timur Sub-district and to identify the supporting and inhibiting factors of such participation in realizing good governance. This research employs a qualitative method with a descriptive approach. Data were collected through interviews with key informants, main informants, and additional informants, supported by documentation studies. The data analysis was conducted through the stages of data reduction, data presentation, and conclusion drawing based on the Miles and Huberman model. The results of the study indicate that community participation in digital-based public services in Medan Timur Sub-district is still at a consultative level, which is reflected through the utilization of services such as complaint platforms, access to administrative information, and the Digital Population Identity (IKD) service. Digital services have also supported transparency through information openness and strengthened accountability through digital recording systems and documented complaint mechanisms. The supporting factors of community participation include the availability of digital platforms, the responsiveness of government officials, and documented service systems. Meanwhile, the inhibiting factors include low levels of digital literacy among some members of the community, limited access to devices and internet connectivity, and the community’s preference for direct face-to-face services.
ANALISIS IMPLEMENTASI PROGRAM DANA DESA DALAM MENANGGULANGI PEMUKIMAN KUMUH DI KELURAHAN BELAWAN BAHAGIA, KECAMATAN MEDAN BELAWAN Hutagalung, Hernatha Abigail; Pasaribu, Vera; Rajagukguk, Jonson
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 13 No. 4 (2026): 2026 April
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v13i4.823

Abstract

The issue of slum settlements remains one of the environmental problems in urban areas, including in Belawan Bahagia Subdistrict, Medan Belawan District. The government is attempting to address this problem through various development programs. This study analyzes the implementation of the Village Fund program in tackling slum settlements in Belawan Bahagia Subdistrict using George C. Edwards III's theory. The method used is qualitative through interviews, observation, and documentation. The research results show that the program implementation has gone quite well but is not yet optimal. Community communication and participation are still low, resources are limited, while the disposition of officials and the bureaucratic structure have functioned well. The program contributes to environmental improvement but still requires optimization.
Co-Authors Ambarita, Amsal Angela Novenita Lumbantobing Arif Rahman Aritonang, Tiurmaida H. Artha Lumban Tobing Artha Lumbantobing Berkat, Karunia Br Sihaloho, Juli Tiarma Br. Hutagalung, Hizkia Dara Yein Butar Butar, Rosmainda Charles M. Sianturi Chetrin Ruth Caroline Panjaitan Dachi, Yahya Liok Debora Tambunan Degodona, L. Primawati Degodona, Laurencia Primawati Degodona, Primawati Dian Sri Rezeki Lumban Gaol Dimpos Manalu Elfrida Aruan Gea, Silvia Ginting, Hami Br. Grace Y Damanik Gulo , Mutiara Wisda Gulo, Ardelia Gulo, Ika Dearni Putri Gulo, Wika Lestari Gurning, Relamhot Halawa, Ria Liana Harefa, Novitasari Hasibuan, Leo Jabonor Hutagalung, Hernatha Abigail Johnson Pasaribu Karina Alexandra Kepler Sinaga L Primawati Degodona Lamtio Dame Lorita Br Naibaho Lase, Yesi Maria Laurencia Primawati Degodona Lumban Gaol, Dody Harianto Lumbantobing, Artha Manalu , Dimpos Manalu, Darma Manurung, Priani Maringan Panjaitan Marlan Hutahaean Marpaung, Lewi Syahputra Nababan, Sarah Sriloly Nababan, Serina Lemeria Naibaho, Lamtio Dame Lorita Br Nduru, Sri Selvia Julita Osberth Sinaga Pane, Jadi Pane, Vitria Panjaitan, Chetrin Ruth Caroline Pasaribu, Jhonson Pasaribu, Vera A. Primawati, L. Degodona Purba, Gress Sanita Dewi H Rahmat Syukur Gulo Rajagukguk, Anggun N Rajagukguk, Melani Tionida Rajagukguk, Miwanli Rosmainda Butar Butar Sahala Siallagan Sarumaha, Zeni Oktavianis siagian, lasma Siagian, Nalom Sianturi, Charles M. Sianturi, Cyndia Audria Sianturi, Faldo Junayles Sianturi, Iani Sibarani, Ella Sidauruk, Poppy Nadia Sihombing , Natalia E.T. Sihombing, Erika Juliana Sihombing, Natalia E. Sihombing, Natalia ET Sihombing, Novela Sihombing, Sriulina Sihotang, Rewinda P.L Sihura, Risky Roi Putra Silvia Decmerry Natalia Gea Silvia Decmerry Natalia Gea Simamora, Anna Maria Simangunsong, Ridhon M B Simaremare, Donni Sinaga, Gracy Insani Sinaga, Sutinar Sitepu, Masta Manita Br Sitohang, Fani Anastasia Sitorus, Christina Mhirena Tafonao, Kamurnian Tarigan, Dodi Evrata Theresia Gulo Tobing, Angela Novenita L Tobing, Artha Tobing, Artha L Tobing, Artha L. Vera A.R. Pasaribu Zai, Jaya Zebua, Ayub Cristoper Zebua, Jul Forman