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Journal : Business, Management

The Role of Human Resources to Improve the Optimization of e-Procurement Implementation in PT Pertamina Trans Kontinental's Ship Operations Maemunah, Siti; Musliha, Fadlia; Yuliantini, Yuliantini; Pahala, Yosi
Business, Management & Accounting Journal (BISMA) Vol. 2 No. 3 (2025): BISMA Journal November 2025
Publisher : Baca Dulu Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70550/bisma.v2i3.157

Abstract

This study aims to analyze and evaluate the implementation of the e-procurement system in the operations of PT Pertamina Trans Kontinental (PT PTK) vessels, as well as the role of human resources (HR) in optimizing the application of this system. The research also explores the factors that influence the success of e-procurement implementation, both from the internal side of the company, such as good management and HR management, and from the external side, including supporting technological infrastructure and policies. This study uses a qualitative method with a descriptive approach and NVivo 12 software for data analysis. The research duration was 3 (three) months through interviews with informants consisting of the Procurement Manager, ICT Manager, Vessel Procurement and Operations Coordinator, SmartGEP Manager, and six HR employees involved in the implementation and management of the e-procurement system, totaling 10 participants, this research delves into the various challenges and solutions in implementing e-procurement in the vessel operations of PT PTK. The analysis results show that the implementation of e-procurement has increased efficiency, transparency, and accountability in the procurement of goods and services. However, there are still challenges related to HR adaptation and technological infrastructure. This research contributes to the development of e-procurement theory, particularly in the maritime industry context, and provides practical recommendations to enhance HR capacity in managing a more effective and sustainable e-procurement system.
Co-Authors Aang Gunawan, Aang Adi, Erman Noor Agus Setiawan Agusinta, Lira Alfarizi Nasution, Nursery Ardhina, Dila ASEP SUPARMAN Dewi Nursaningrum, Dewi Dewi Nusraningrum, Dewi Dian Octaviani, Reni Edhie Budi Setiawan, Edhie Budi Edwin Lermatan, Esternilus ENDRI ENDRI Euis Saribanon, Euis Fachrial, Peppy Fauzia, Elfa febriyanti febriyanti Gasing, Umar Gatot Cahyo Sudewo Handayani, Sri Hariri, Muhammad Haryanto, Anung Hasurungan Silalahi, Martogi Hendro Kuntohadi, Hendro Husainah, Nazifah Imam Sonny, Imam Immanuel, Leonard Indra Setiawan irwan chairudin, irwan Juliater Simamarta Kadarisman, Muh Kamsariaty, Kamsariaty Karnawi Kamar, Karnawi Lasse, D.A Lasse, D.A. Latuconsina, Abdul Samad Liana, Esti M, Dwi Priyanto Madjid, Suharto Abdul Muhammad Thamrin Musliha, Fadlia Mustika Sari, Mustika Mustikasari Mustikasari Nugraha, Setiya Nur Aryanzah, Dany Nurhidayati, Ninin Nursery Alfaridi S Nasution Octaviani, Reni Dian Octoriviano, Fajar Adhitia Perwitasari, Erni Pratiwi Pramana Putra, Nanda Prasadja Ricardianto, Prasadja Prihassyaira, Aditiya Dwi Primadi Candra Susanto Purwoko, Harry Rachmi, Irsafanti Rafi, Salahudin Rasidi, Fazar Iman Reynold, Binsar RR. Ella Evrita Hestiandari Sandriana Marina Saputra, Datep Purwa Setia Kurniawan, Jermanto Setiawan, Ferdy Trisanto Siahaan, L.Denny Sidjabat, Sonya Sijabat, Eduard Alfian Syamsya Sitanggang, Rohana Siti Maemunah Sodikin, Alit Subehana, Subehana Sugiyanto - Suharto Abdul Majid Sumardi . suryawan, ryan firdiansyah Suseno, Effan Dwi Thamrin Thamrin Untung, Sri VERONICA VERONICA Wibawanti, Andjar Budi Wuryantari, Oktima Yana Tatiana, Yana Yasin, Robiha Yuliantini Yuliantini Zaenal Abidin Zakaria, Maman