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Journal : Komunikator

Digital Inclusion for Seniors: Assessing Chat Application Skills in Senior Digital Academy Programs Rita Gani; Citra Rosalyn Anwar; Sari, Mutiara Dwi
Komunikator Vol. 17 No. 1 (2025)
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jkm.v17i1.26115

Abstract

The digitalization of modern society requires older generations to adapt to internet-based communication, but age-related limitations often hinder this transition. This study explores the proficiency of elderly participants in using chat applications through the Senior Digital Academy (ADL) program by Tular Nalar Mafindo. Using a descriptive qualitative method, surveys and in-depth interviews were conducted with 61 senior participants. Findings show that while seniors understand basic chat application features and their potential negative impacts, they face challenges like digital literacy gaps, technological anxiety, and physical limitations. Many struggle with advanced features such as multimedia sharing, privacy settings, and group management. Vision impairments, reduced motor skills, and cognitive decline further complicate their use of digital tools. Despite these obstacles, participants express a strong willingness to learn and recognize the importance of staying connected through digital platforms. The study emphasizes the need for tailored digital literacy programs to address the specific needs of older adults, enabling them to navigate the digital world more effectively. Empowering seniors through digital literacy not only fosters social connectivity and independence but also mitigates risks like misinformation, hate speech, and fraud, ensuring their inclusion and safety in an increasingly online society.
The Power of Tular Nalar MAFINDO e-Flyer Online Narratives in Shaping Collective Identity Gani, Rita; Anwar, Citra Rosalyn; Wiguna, King Anugrah; Sarbani, Adven; Satyawati, Niken Pupy
Komunikator Vol. 18 No. 1 (2026)
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jkm.v18i1.30147

Abstract

Online narratives play a strategic role in shaping collective identity in the digital era. This study examines how Tular Nalar e-flyers produced by MAFINDO, through the integration of local-language taglines, influence identity construction, social solidarity, and collective action. A qualitative approach was employed to analyze 10 e-flyers, representing visual and textual elements, from the final phase of Tular Nalar training (October–December 2024). The analysis focuses on how culturally grounded messages foster emotional connection, enhance audience engagement, and help counter misinformation. The findings indicate that culturally relevant digital narratives not only promote the dissemination of accurate information but also strengthen public participation in social movements. Furthermore, consistent and context-sensitive narratives play a significant role in building trust and social cohesion in digital spaces.