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Journal : Multifinance

THE EVOLUTION OF INTELLECTUAL CAPITAL IN KNOWLEDGE MANAGEMENT: A GLOBAL SYSTEMATIC LITERATURE REVIEW STUDY ON PUBLIC ORGANISATIONS Havidotinnisa, Siti; Rofaida, Rofi; Hadijah, Hady Siti
Multifinance Vol. 3 No. 1 (2025): Multifinance
Publisher : PT. Altin Riset Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61397/mfc.v3i1.402

Abstract

This study aims to analyze the evolution of intellectual capital in public organization knowledge management globally, focusing on the period 2000–2025, to identify current trends, challenges, and best practices. This study uses a systematic literature review (SLR) method based on the PRISMA protocol, analyzing 10 articles indexed in Scopus and Web of Science. The research findings reveal three main findings. First, human capital in public organizations has undergone digital transformation, where technology-based competencies such as data analytics and AI have become critical, although skill gaps remain a challenge, particularly in developing countries. Second, structural capital is rapidly developing through the adoption of cloud-based knowledge management systems, blockchain, and collaborative platforms, but is hindered by rigid bureaucracy and infrastructure limitations in some regions. Third, relational capital is strengthened by social media and digital public participation mechanisms, although it is vulnerable to misinformation. This study also identifies the emergence of the concept of “green intellectual capital,” which integrates sustainability principles into the three dimensions of intellectual capital. Theoretically, these findings enrich the discourse on intellectual capital by integrating the perspectives of the Knowledge-Based View, Institutional Theory, and Complexity Theory. Practically, this study recommends accelerating digital training for public human resources, standardizing the interoperability of knowledge systems, and strengthening technology-based multisectoral collaboration. Policy implications include the need for a regulatory framework that supports intellectual capital innovation while addressing the challenges of the digital divide and knowledge governance.
Co-Authors Abd. Rasyid Syamsuri Abdurokhim Abdurokhim Ade Sobandi, Ade Agi Syarif Hidayat Agus Sudono Amelia, Emi Anggraini, Afriska Yuni Anwar, Umari Abdurrahim Abi Asep Kurniawan Askolani Askolani, Askolani Asti Nur Aryanti Ayu Krishna Ayu Krishna Yuliwati Bahri, Khoirun Nisa Budhi Pamungkas Gautama, Budhi Christianingrum Ciptagustia, Annisa Darul Wiyono Dematria Pringgabayu Dini Hamidin Disman Disman Disman, Disman Ditta Desiani Hanifah Dwi Budi Santoso E Suryadi Edi Suryadi, Edi Eeng Ahman Eeng Ahman, Eeng Elyusufi, Abdul Muhaimin Emi Amelia Fauziyyah, Hanifah Fitriatu Lam'ah Fitriatu Lam’ah Hady Siti Hadijah, Hady Siti Harlina Meidiaswati Havidotinnisa, Siti Janah Sojanah, Janah Krishna Yuliawati, Ayu KUSWARA, GALUH BOGA Lili Adi Wibowo Maya Sari Mohamad Sapari Hadian Muchtar, Muhammad Mulyana, Aam Rachmat Mulyana, Uus Munawaroh Munawaroh Nurfahmiyati Nurfahmiyati Nurjanah, Rian Palupi Permata Rahmi Panggabean, Romli Jumpai Parlindungan, Parlindungan Perdana, Yoga Permana, Tatiek Ekawati Puspo Dewi Dirgantari Rian Nurjanah Sadullayeva, Zebo Salsabila, Diva Elia Sasmitha, Jonathan Lucky Sasmitha, Jonathan Lucky Sasmitha Siddiq, Andhika Mochamad Siti Hadijah, Hady Sri Iswati Sri Suwarsi Suryana Suryana Suryana Suryana Suryana Syamsul Hadi Senen, Syamsul Hadi Tatiek Ekawati Permana Tatiek Ekawati Permana Tiar Busyeri, Azzam Tjutju Kuniarsih Tjutju Yuniarsih Tjutju Yuniarsih, Tjutju udhi Pamungkas Gautama Usep Deden Suherman Vanessa Gaffar Vernia, Dellia Mila Wazdi, Babay Parid Wenda Wahyu Christiyanto Wiyono, Darul Wulung, Shandra Rama Panji Yangiboyev, Sirojjiddin Zainuddin Maliki