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Muhammad Guntur, Muhammad
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ACCOUNTABILITY OF PUBLIC SERVICES IN THE IMPLEMENTATION OF BUILDING PERMITS (CASE STUDY AT THE MAKASSAR CITY INVESTMENT AND ONE-STOP INTEGRATED SERVICES OFFICE) Khaer, Ummul; Guntur, Muhammad; Darwis, Muh
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73853

Abstract

This study aims to determine Public Service Accountability in the Implementation of Building Permits (Case Study at the Makassar City Investment and One-Stop Service Office). This research includes descriptive qualitative research with data collection techniques through observation, interviews, literature study and documentation. Data analysis techniques consist of data reduction, data presentation and drawing conclusions. The results of the study show that Public Service Accountability in the Implementation of Building Permits (Case Study at the Makassar City Investment and One-Stop Services Office) is based on process accountability indicators according to Sheila Elwood (Raba, 2006), namely: 1) Compliance with procedures, 2) Public services with cost certainty, 3) Compliance with time standards, 4) Responsive public services, that in general are not fully accountable in providing services. This is based on that service references are not fully oriented to the service user (public/applicant), this can be seen from the length of time for issuance of the IMB and the priority of the applicant's interests are not fully prioritized because the applicant sometimes waits because the certainty of the IMB processing time is not informed and the officer concerned sometimes not in place.
EDUCATION ASSISTANCE POLICY OF THE FAMILY HOPE PROGRAM ON THE WELFARE OF THE PEOPLE OF SALENRANG VILLAGE, BONTOA DISTRICT, MAROS REGENCY Risnawati, Eka; Guntur, Muhammad; Yamin, Muh. Nur
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.70791

Abstract

Policy on Assistance Educational for the Family Hope Program for the Welfare of the People of Salenrang Village, Bontoa District, Maros Regency. Thesis. Faculty of Social Sciences and Law, Makassar State University. Supervised by Muhammad Guntur and Muh. Nur Yamin. This study aims to determine how much the Family Hope Program's educational assistance influences the welfare of the people of Salenrang Village, Bontoa District, Maros Regency. In achieving the research objectives, the researchers used data collection techniques through observation, questionnaires (questionnaires), and documentation. The data that was obtained from the research results were then processed using quantitative analysis to find out that the educational assistance of the Family Hope Program had an influence on the welfare of the people of Salenrang Village, Bontoa District, Maros Regency. The research results show that: (1). The policy of educational assistance for the Family Hope Program in Salenrang Village, Bontoa District, Maros Regency shows that the nine indicators evaluating activities for the distribution of educational assistance for the Family Hope Program, namely availability, relevance, affordability, utilization, coverage, quality, effort, efficiency, and impact can be realized in the distribution educational assistance for the family of hope program in Salenrang Village, Bontoa District, Maros Regency. (2). The welfare of the people of Salenrang Village, Bontoa District, Maros Regency shows that the four indicators of community welfare, namely the ability to survive, education, consumption level or pattern, as well as housing and the environment can be realized due to the distribution of educational assistance for the family of hope program in Salenrang Village, Bontoa District, Maros Regency. (3). There is a significant influence between the educational assistance of the family hope program on the welfare of the people of Salenrang Village, Bontoa District, Maros Regency, namely with the value of the coefficient of determination R2 of 0.624 or equal to 62.4%. 
PARTICIPATORY PLANNING IN REALIZING DEVELOPMENT IN SALUTAMBUNG VILLAGE, ULUMANDA DISTRICT, MAJENE REGENCY Sari, Nurmala; Guntur, Muhammad; Johansyah, Oky Nur Pratiwi; Halim, Didin
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.70800

Abstract

This study aims to determine Participatory Planning in realizing Development in Salutambung Village, Ulumanda District, Majene Regency. This type of research is qualitative with data collection techniques carried out by means of observation, interviews, and documentation. The data analysis technique used consisted of data reduction, data presentation and drawing conclusions. The results of the study show that participatory planning is based on indicators of participatory planning steps, so the researchers draw the conclusion that participatory planning in realizing development in Salutambung Village, Ulumanda District, Majene Regency, is good planning, which has involved the people of Salutambung Village in the process up to the budget planning process that has been mutually agreed upon. The recommendations from this study are that the Salutambung Village Government needs to pay more attention to and coordinate with all Village Officials so that all the community and can be involved in any activities that are known to be implemented such as the Musrenbang and other Coordination Meetings, as well as the community better increasing their involvement in the development planning process such as during Musrenbang activities and Coordination Meetings held by the local Government, because community involvement will make it easier to define and decide on development issues to be carried out.
THE EFFECTIVENESS OF THE EXCLUSIVE BREAST MILK (ASI) FEEDING PROGRAM IN BONTOBANGUN VILLAGE, BULUKUMBA REGENCY Yadi, Harfina; Guntur, Muhammad; Halim, Didin
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73859

Abstract

This research aims to determine the effectiveness of the exclusive breast milk (ASI) service program in Bontobangun Village, Bulukumba Regency.This research includes qualitative descriptive research with data collection techniques including observation, interviews and documentation. Data analysis techniques consist of data collection, data condensation, data presentation, and drawing conclusions. The results of the research show that the effectiveness of the Exclusive Breast Milk (ASI) Program Services in Bontobangun Village, Bulukumba Regency including the dimension of achieving goals has been effective, the community has responded positively to the existence of this program and the IMD figures are increasing every year. The integration dimension shows that it is not yet effective because there are still some mothers who do not give their babies the right to breast milk, while the adaptation dimension is still not effective because in terms of increasing capacity, existing resources are not maximal in utilizing social media for socialization and the community wants it to exist. a wider, closed space for mothers.
IMPLEMENTATION OF THE ONLINE SINGLE SUBMISSION (OSS) POLICY ON BUSINESS LICENSING SERVICES AT THE ONE-STOP INTEGRATED SERVICE INVESTMENT OFFICE (DPMPTSP) OF SINJAI REGENCY Agus, Rezky Amelia; Aslinda, Andi; Guntur, Muhammad
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.70795

Abstract

This study aims to determine the Implementation of the Online Single Submission (OSS) Policy on Business Licensing Services at the Sinjai Regency Investment and One-Stop Integrated Service (DPMPSTP) Office. This type of research is descriptive qualitative research with data collection techniques, namely interviews, observation, and documentation. Data analysis techniques use data condensation methods, data presentation, and conclusion drawing. The results of the study showed that the Implementation of the Online Single Submission (OSS) Policy on Business Licensing Services at the Sinjai Regency Investment and One-Stop Integrated Service (DPMPSTP) Office has been carried out well. This can be seen from the theory of George Edward III which is used to describe and explain the Implementation of the the Online Single Submission (OSS) in terms of four indicators, namely communication, resources, disposition, and bureaucratic structure.
QUALITY OF SERVICE IN IMPLEMENTING THE COMPLETE SYSTEMATIC LAND REGISTRATION (PTSL) PROGRAM IN MAKASSAR CITY Wahyuni, Sri; Guntur, Muhammad; Darwis, Muh; Aina, Asri Nur
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.70825

Abstract

This study aims to determine the quality of services for making complete systematic land certificates (PTSL) at the land office of the city of Makassar. To achieve this goal, the researcher used a qualitative descriptive research type. The data sources are primary data and secondary data. Data collection techniques using the method of observation, interviews and documentation. The data analysis technique used in this study is the Milles and Huberman model. The data validation used is source triangulation. Referring to the research objectives, the researcher uses the Zeithmal- Parasutaman-Berry service quality theory, which is used to assess the service of making land certificates using the PTSL program at the Makassar City Land Office. The results showed that the quality of service in making land certificates using the PTSL program at the land office of the city of Makassar, seen from 5 indicators, was said to be good or satisfactory. old and unstructured queuing system.
COMMUNITY PARTICIPATION IN MUSRENBANG ACTIVITIES AT THE CURIO SUB-DISTRICT LEVEL, ENREKANG REGENCY Sanjaya, M. Lukman Arif; Guntur, Muhammad; Rukmana, Novayanti Sopia
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73866

Abstract

Community participation in Musrenbang is an important factor in regional development, not only as a tool for determining regional government development programs, but also as a control over regional development. The objectives of this research are: 1) To find out how the community participates in the implementation of Musrenbang at the Curio District level, Enrekang Regency; 2) Knowing the factors that influence the level of community participation in the implementation of Musrenbang at the Curio District level, Enrekang Regency. The type of research used is descriptive qualitative and the data collection methods are interviews and documentation. The number of informants in this research was 5 (five) people. Then data analysis techniques include data reduction, data presentation and verification or drawing conclusions. The research results show that: 1) The level of community participation in the implementation of Musrenbang in Curio District, Enrekang Regency is quite high, the community is actively involved in the implementation of Musrenbang by attending the implementation of Musrenbang and submitting opinions and suggestions regarding the work program that will be implemented for one year; and 2) Factors that influence the level of community participation in Musrenbang at the Curio District level in Enrekang Regency include: high community enthusiasm, easy access to information and adequate liaison between regions in Curio District, thereby facilitating community mobility which also supports community participation in Musrenbang, implementation of Musrenbang at the Curio District level.
Supervision Function of the Environmental Service in Overcoming Environmental Pollution in the City of Makassar Purna, Zarni Adia; Guntur, Muhammad; Putri, Andini Eka; Johansyah, Oky Nur Pratiwi
Jurnal Aktor Vol 3, No 2 (2024): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v3i2.54711

Abstract

This study aims to determine the supervisory function of the environmental service in handling environmental pollution in the city of Makassar. The type of research used in this study is descriptive qualitative, namely problem-solving procedure investigate by observing a current state of the object of research based on visible fact or as they are. The result of this study indicate that the Makassar City Environmental Service has the main tasks of formulate, foster, coordinate and controling policies in the environment sector including environment impact analysis, environment impact recovery and compliance with environmental law. Besides that, the Supervision Function of the Environmental Service in Handling Environmental Pollution in Makassar City. The Department of the Environment has not maximized in supervising the management of Domestic waste, especially plastic waste with consideration of factors, including the lack of understanding by the industry regarding plastic waste. The government's supervision strategy in the management of domestic waste, especially plastic waste, requires continuity between the government, industrial entrepreneurs and NGOs to achieve the objectives of good supervision and management of domestic waste, especially plastic waste.
ROLE OF THE TOURISM OFFICE IN THE DEVELOPMENT OF THE TONDOK BAKARU TOURISM VILLAGE AREA IN MAMASA REGENCY, WEST SULAWESI PROVINCE Baso, Frengki Tinus; Guntur, Muhammad; Ismail, Ismail
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73856

Abstract

The problem in this research is the role of the Mamasa Regency Tourism Office and the supporting and inhibiting factors in developing the Village Area. This research aims to determine the role and factors that support and hinder the Tourism Department in developing the Tondok Bakaru Tourism Village Area in Mamasa Regency, West Sulawesi Province.Type of qualitative descriptive research. The informants in this study were 4 people. Data collection techniques consist of observation, in-depth interviews with research informants and documentation. The results of this research indicate that the role of the Mamasa Regency Tourism Office as a motivator, facilitator and dynamist is not yet optimal in increasing tourism development, considering that mentoring, monitoring award giving, procuring budgets, making regulations, and encouraging collaboration, innovation, cultural preservation, accelerating licensing, encouraging investment are not goes well.
STAKEHOLDER SYNERGY IN EFFORTS TO OVERCOME TUBERCULOSIS (TB) IN MAKASSAR CITY Ramdani, Lili Aulya; Guntur, Muhammad; Ismail, Ismail
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.71932

Abstract

This study aims to determine the Synergy of Stakeholders in Efforts to Overcome Tuberculosis (TB) in Makassar City. Where the type of research used is qualitative using data collection techniques, namely observation, interviews, and documentation. The data analysis techniques used are data condensation, data presentation, conclusion drawing and verification. Research that has been conducted shows that there is a role of stakeholders involved in efforts to control TB based on existing responsibilities and sectors. In addition, from the results of the study, the synergy carried out by stakeholders in efforts to control TB disease and in the TB Multisector Forum in Makassar City is still not optimal which can be seen through the synergy theory indicators by Doctoroff with four indicators, namely: Effective communication, fast feedback, trust, and creativity. It is said that it is not optimal because there are several indicators that are not in accordance with field conditions. The communication carried out is still not effective, which can be seen from the communication process involved in the Multisector Forum is not carried out regularly, socialization activities carried out to the community are not carried out directly, and there is no Regional Regulation on TB which can be a guideline that can bind stakeholders and the community to be involved in efforts to overcome TB. The feedback provided by stakeholders is still not optimal with a lack of awareness of responsibility as a stakeholder and the elimination of negative stigma as a response in society. In the indicators of trust and creativity that have been running as desired by each other's roles and by the existence of programs issued.
Co-Authors Abdul Karim Adventio, Jeremi Agus, Rezky Amelia Ahmadi, Andi Nurhanisa Aina, Asri Nur Alfiyanto, Afif Alifqa, Noer Islah Amin, Siti Alfianty Astini Anisa Fitri Anwar, Putri Ananda arka, Muh Husni Aslinda, Andi Asriani Asriani, Asriani Ayu, Esti Mustika Aztira, Mochammad Ardian Bambang Juanda Baso, Frengki Tinus Bungawati Bungawati, Bungawati Didin, Didin Djafar, Ismail Erlina B Fadilah, St Fajar, Rahmat Fitri Hidayati Fitri, Anisa Haedar Akib Halim, Didin Hartosujono Hartosujono HASNAWI HARIS, HASNAWI Huljannah Arianto, Mifta Husna, Hasma Indawati, Indawati Irfandi Irfandi, Irfandi Ismail Ismail Ismail Ismail Jaya, Rahmat Karyawati, Seni Khaer, Ummul Khoirunisa, Elfiya Luthfi Siraj, Muhammad Majid, Yusriaman Maria Ulfa Mario Mario Maulana, Zhulfadli Muh Nasrullah, Muh Muh. Darwis Muhaemin Muhaemin Muhammad Luthfi Muslimin, Lukman Niswati, Risma Novayanti Sopia Rukmana, Novayanti Sopia Novitasari Novitasari Nur, Andi Cudai Nurhidayah Nurhidayah Nurlia Nurlia Nurmala Sari Nurul Fitriana Nurul Mufliha, Andi Naura Oddang, Muh Raihan Saleh Oky Nur Pratiwi Johansyah paluseri, Andi Putri, Andini Eka Putri, Nur Dzakiyah Dwi Rahmadani S, Ervi Rahmadani, Ervi Rais, Rinovian Ramdani, Lili Aulya Rianti, Rianti Risnawati, Eka Rosyid, Sujud Zainur Rusman, Karmila Sabani, Fatmaridah Sakawati, Herlina Salsabila, Khairunnisa Sampetamma, Yurike Sanjaya, M. Lukman Arif Silvia Indra Sri Mulatsih Sri Wahyuni Sukmawaty Sukmawaty, Sukmawaty Sulmiah, Sulmiah Susanti, Yuanita Tohardi, Ahmad Ummu Kalsum Umul Khasanah Wahyu Hendrarti Waru, Andi Tenri Wiratman, Arwan Yadi, Harfina Yamin, Muh Nur Yamin, Muh. Nur Yeti Rohayeti Zal-Zabila, Nurul Wahida Zarni Adia Purna