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Dilemma of Hospital Nurses in Malang City: When Job Stress Triggers Turnover Intention, Can Burnout and Job Satisfaction Mediate? Fathorrahman, Fathorrahman; Murtianingsih, Murtianingsih; Eka Putra, Hilman; Soares, Agusto da Conceicao
Jurnal Ilmiah Bisnis dan Ekonomi Asia Vol 19 No 3 (2025): Jurnal Ilmiah Bisnis dan Ekonomi Asia
Publisher : Institut Teknologi dan Bisnis Asia Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32815/jibeka.v19i3.2381

Abstract

The persistent health problems in Indonesia have forced the government to act so that the public can still feel justice and obtain their rights. Since the government regulation regarding the tiered referral system was implemented, there has been an increase in referrals to D-type and C-type hospitals because of their position as the first-level referral facility in the BPJS health service program. In the healthcare industry, nurses play a crucial role as essential human resources in hospitals, responsible for monitoring patient health and providing care. However, hospitals continue to grapple with the serious issue of employees intending to leave their jobs. The data collection technique in this study was to use questionnaires distributed directly and randomly through Google Forms to 100 respondents from C-type hospital nurses in Malang City. The data collected was analyzed using Structural Equation Modeling (SEM-PLS). The research findings conclude that turnover intention is directly influenced by job stress, burnout, and job satisfaction, and that the job stress variable has a positive effect on burnout and job satisfaction. Additionally, Burnout and Job Satisfaction mediate the influence of Job Stress on turnover intention.
Pengaruh Gaya Kepemimpinan dan Motivasi Kerja Terhadap Kinerja Karyawan Dengan Loyalitas Kerja Karyawan Sebagai Variabel Intervening Berlian Stefani Yuliana; Fathorrahman
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 16 No. 2 (2024): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v16i2.618

Abstract

Tujuan dari studi ini adalah untuk mengetahui bagaimana kinerja karyawan dipengaruhi oleh gaya kepemimpinan serta motivasi kerja di CV Dragon Berjaya. Untuk penelitian ini menggunakan loyalitas kerja karyawan sebagai variabel intervening. Perangkat lunak SPSS 26, metodologi penelitian ini menerapkan teknik penelitian kuantitatif. Dengan populasi sebanyak 80 orang, dilakukan pengambilan sampel jenuh. Validitas, reliabilitas, normalitas, multikolinearitas, heteroskedastisitas, regresi berganda dengan analisis jalur menerapkan uji-t, koefisien determinasi (R-square) dan uji Sobel adalah uji analisis yang digunakan. Dengan nilai t masing-masing 3,736 dan 0,664, hasil penelitian mengindikasikan loyalitas kerja karyawan (Y) secara langsung dipengaruhi kuat oleh gaya kepemimpinan (X1) dibandingkan dengan pengaruhnya terhadap kinerja karyawan (Y). Demikian pula, nilai t sebesar 3,319 dan 4,777 untuk motivasi kerja (X2) memiliki pengaruh yang substansial terhadap loyalitas kerja karyawan (Z) dan kinerja (Y). Terdapat dampak kecil pada Loyalitas kerja karyawan (Z) terhadap kinerja karyawan (Y) sehingga dampak motivasi kerja (X2) terhadap kinerja karyawan (Y) melalui loyalitas kerja karyawan (Z) dan dampak gaya kepemimpinan (X1) terhadap kinerja karyawan (Y) melalui loyalitas kerja karyawan (Z) sebagai variabel intervening tidak signifikan. Studi ini menonjol karena analisis jalur yang luas mengenai dampak gaya kepemimpinan serta motivasi kerja terhadap kinerja karyawan.
PENGARUH KUALITAS PELAYANAN, BIAYA PENDIDIKAN, DAN LOKASI TERHADAP KEPUTUSAN ORANG TUA MENYEKOLAHKAN PUTRANYA DI SMP STRADA JAKARTA PUSAT Fedriani, Vinsca; Pradiani, Theresia; Fathorrahman, Fathorrahman
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol 8, No 2 (2025): May 2025
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v8i2.2651

Abstract

Abstract: Nowadays, private and government-owned schools are increasingly competing. It must be admitted that many prospective parents prefer to have their sons/daughters go to school in the country on the grounds that the school is free. This is the reason why private schools are increasingly eroding and running out of enthusiasts. This was also experienced by one of the schools at the Strada Association Catholic foundation, namely Strada Pelita Pejompongan Middle School. This research aims to determine and analyze the influence of service quality, education costs, and location on parents' decisions to send their children to SMP Strada Pelita Pejompongan Tanah Abang, Central Jakarta. There are several studies that support that service quality, price and price influence decisions in choosing a product. In this research, the school is located in a strategic location on the main road and is easily accessible to students, parents and teachers. This research uses a probability sampling method with a saturated sampling technique (census), namely the entire population is used. The sample or respondents in this research amounted to 88 people, and the data collection method used a questionnaire. Data analysis uses the classical assumption test, multiple linear regression, and hypothesis testing in the form of the t test, f test, and coefficient of determination. The partial research results conclude that service quality has a significant influence on the decision to choose, education costs have a significant influence on the decision to choose, and location has a significant influence on the decision to choose. Simultaneously conclude that service quality, education costs, and location influence the decision to attend school Keyword: cost of education, decision to send school, quality of service, location Abstrak: Pada masa sekarang ini sekolah swasta dan milik pemerintah atau negeri semakin bersaing. Harus diakui, banyak calon orang tua murid lebih mengutamakan putra/putrinya bersekolah di negeri dengan alasan sekolah gratis. Alasan tersebutlah yang membuat sekolah swasta semakin tergerus dan kehabisan peminat. Hal tersebut juga dialami oleh salah satu sekolah di yayasan katolik Perkumpulan Strada, yaitu SMP Strada Pelita Pejompongan. Penelitian ini bertujuan untuk mengetahui dan menganalisa pengaruh kualitas pelayanan, biaya pendidikan, dan lokasi terhadap keputusan orang tua menyekolahkan putranya di SMP Strada Pelita Pejompongan Tanah Abang Jakarta Pusat. Terdapat beberapa penelitian yang mendukung bahwa kualitas pelayanan, harga, dan harga mempengaruhi keputusan dalam memilih suatu produk. Pada penelitan ini sekolah terletak di tempat yang strategis yang berada di jalan raya dan mudah dijangkau oleh siswa-siswi, orang tua, dan guru. Penelitian ini menggunakan metode probability sampling dengan teknik sampling jenuh (sensus), yaitu seluruh populasi digunakan. Sampel atau responden dalam penelitian ini berjumlah 88 orang, serta metode pengambilan data menggunakan kuesioner. Analisis data menggunakan uji asumsi klasik, regresi linear berganda, dan pengujian hipotesis berupa uji t, uji f, dan koefisien determinasi. Hasil penelitian secara parsial menyimpulkan bahwa kualitas pelayanan berpengaruh signifikan terhadap keputusan memilih, biaya pendidikan berpengaruh secara signifikan terhadap keputusan memilih, dan lokasi berpengaruh secara signifikan terhdap keputusan memilih. Secara simultan menyimpulkan bahwa kualitas pelayanan, biaya pendidikan, dan lokasi berpengaruh terhadap keputusan menyekolahkan. Kata kunci: biaya pendidikan, keputusan menyekolahkan, kualitas pelayanan, lokasi.
PENGARUH BRAND IMAGE, DIGITAL MARKETING DAN KELOMPOK REFERENSI TERHADAP KEPUTUSAN ORANG TUA MEMILIH ANAKNYA STUDI DI SMA BUKIT SION JAKARTA Sihole, Anggriadi Kasih; Fathorrahman, Fathorrahman; Pradiani, Theresia
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol 8, No 2 (2025): May 2025
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v8i2.2644

Abstract

Abstract: This research investigates the influence of Brand Image, Digital Marketing, and Reference Groups on' decisions to continue their studies at SMA Bukit Sion Jakarta. Brand image includes public perception of the school's reputation, service quality, and performance, thereby increasing the school's attractiveness. Digital marketing through social media and websites ensures the dissemination of information and ensures efficient communication with prospective students. On the other hand, reference groups such as colleagues, family, and alumni provide recommendations that increase prospective students' confidence in choosing a school. This study uses a quantitative approach by distributing questionnaires to all parents of grade X students totaling 80 respondents. The results of multiple regression analysis using the SPSS v.26 statistical program show that Brand Image does not have a direct effect on the decision to choose a school, but this variable makes a large contribution to other variables simultaneously, thus showing significant results and having a positive effect on the decision to choose a school. This research is expected to contribute to the development of more effective educational marketing strategies and become a reference for other schools to strengthen competitiveness through optimizing brand image, digital marketing, and the influence of reference groups as part of a holistic marketing approach. Keyword: Brand Image, Digital Marketing, Reference Groups, Choice Decisions, Educational Marketing Abstrak: Penelitian ini bertujuan untuk menganalisis pengaruh Brand Image, Digital Marketing, Kelompok Referensi terhadap keputusan siswa untuk melanjutkan studi di SMA Bukit Sion Jakarta. Citra merek mencakup persepsi masyarakat terhadap reputasi, kualitas layanan, dan kinerja sekolah sehingga meningkatkan daya tarik sekolah di mata orang tua dan calon siswa. Pemasaran digital melalui media sosial dan website memastikan penyebaran informasi dan menjalin komunikasi yang efisien dengan calon mahasiswa. Di sisi lain, kelompok referensi seperti rekan kerja, keluarga, dan alumni memberikan rekomendasi yang meningkatkan kepercayaan diri calon siswa dalam memilih sekolah. Penelitian ini menggunakan pendekatan kuantitatif dengan menyebarkan kuesioner kepada seluruh orang tua siswa kelas X sebagai responden sebanyak 80 responden. Hasil analisis regresi berganda yang menggunakan program statistik SPSS v.26 menunjukkan Brand Image tidak berpengaruh secara langsung terhadap keputusan memilih sekolah, tetapi variabel ini memberikan kontribusi yang besar terhadap variabel lainnya secara simultan sehingga menunjukkan hasil yang signifikan dan berpengaruh positif terhadap keputusan memilih sekolah. Penelitian ini diharapkan dapat memberikan kontribusi bagi pengembangan strategi pemasaran pendidikan yang lebih efektif serta menjadi rujukan bagi sekolah-sekolah lain untuk memperkuat daya saing melalui optimalisasi brand image, digital marketing, dan pengaruh kelompok referensi sebagai bagian dari pendekatan pemasaran yang holistik Kata kunci: Brand Image, Digital Marketing, Kelompok Referensi, Keputusan Memilih, Pemasaran Pendidikan
Pengaruh Kompetensi Dan Digitalisasi Terhadap Kinerja Enjinir Yang Dimediasi Oleh Budaya Perusahaan Pada Pt. Pln (Persero) Pusat Manajemen Proyek Di Semarang Mintara, Yopi Herdian; Murtianingsih, Murtianingsih; Fathorrahman, Fathorrahman
Journal of Economics and Business UBS Vol. 15 No. 2 (2026): Journal of Economics and Business UBS
Publisher : Cv. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52644/zh8maq21

Abstract

PLN (Persero) Pusat Manajemen Proyek (PLN PUSMANPRO) di Semarang adalah perusahaan yang bergerak di bidang manajemen konstruksi, manajemen proyek, dan Quality Assurance and Quality Control. Proses bisnis ini tentunya menuntut kompetensi, khusunya kompetensi teknik yang tinggi, sehingga enjinir PLN PUSMANPRO merupakan sumber daya manusia yang penting. Digitalisasi merupakan praktek yang saat ini makin diandalkan karena dinilai mampu meningkatkan efektivitas dan efisiensi. Tujuan penelitian ini adalah untuk mengetahui pengaruh kompetensi dan digitalisasi terhadap kinerja enjinir, dimediasi oleh budaya perusahaan. Data diolah dengan analisa jalur dengan bantuan software SmartPLS Versi 4. Teknik pengambilan sampel adalah metode sampling jenuh atau sensus, dimana keseluruhan 42 orang enjinir PLN PUSMANPRO dijadikan sampel pada penelitian ini. Hasil penelitian menunjukkan bahwa untuk pengaruh langsung terdapat pengaruh positif dan signifikan dari kompetensi terhadap budaya perusahaan, terdapat pengaruh positif dan signifikan dari digitalisasi terhadap budaya perusahaan, terdapat pengaruh positif dan signifikan dari kompetensi terhadap kinerja enjinir, terdapat pengaruh positif dan signifikan dari digitalisasi terhadap kinerja enjinir, serta terdapat pengaruh positif dan signifikan dari budaya perusahaan terhadap kinerja enjinir. Selanjutnya, untuk pengaruh tidak langsung terdapat pengaruh positif dan signifikan antara kompetensi terhadap kinerja enjinir setelah dimediasi budaya perusahaan, serta terdapat pengaruh positif dan signifikan dari digitalisasi terhadap kinerja enjinir setelah dimediasi budaya perusahaan.
PENGARUH ETOS KERJA DAN KOMPENSASI TERHADAP KINERJA GURU MELALUI MOTIVASI SEBAGAI VARIABEL INTERVENING DI SDK HARAPAN BANGSA BALIKPAPAN Sitorus, Hana Flowerens; Fathorrahman, Fathorrahman; Handarini, Dany M.
JURNAL LENTERA BISNIS Vol. 15 No. 1 (2026): JURNAL LENTERA BISNIS, JANUARI 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i1.2087

Abstract

Education is a fundamental pillar in national development, where the quality of its implementation is largely determined by teachers’ performance as the main actors in the learning process. Teachers play a strategic role not only in delivering instructional content but also in shaping students’ competencies and character. Therefore, teachers’ performance is a crucial indicator of educational institution success. In the context of school organizations, teachers’ performance is influenced by various internal and external factors, including work ethic, compensation, and work motivation. Differences in work attitudes, levels of professional commitment, and reward systems received by teachers represent important phenomena that need to be examined to comprehensively understand teacher performance dynamics. This study aims to analyze the effects of work ethic and compensation on teachers’ performance, both directly and through work motivation as an intervening variable, at SDK Harapan Bangsa Balikpapan. This research employed a quantitative approach using a survey method. The research population consisted of all teachers at SDK Harapan Bangsa Balikpapan, totaling 35 respondents, and a saturated sampling technique was applied, in which the entire population was used as the research sample. The results indicate that work ethic and compensation have a positive and significant effect on teachers’ performance. Work ethic also has a positive and significant effect on teachers’ work motivation. However, compensation does not have a significant effect on work motivation, and work motivation does not have a significant effect on teachers’ performance. Furthermore, work motivation does not function as an intervening variable in the relationship between work ethic and compensation and teachers’ performance.
PENGARUH GAYA KEPEMIMPINAN TRANSFORMASIONAL, DISIPLIN KERJA, DAN LINGKUNGAN KERJA TERHADAP KINERJA GURU DI SMP NEGERI 5 KUPANG Para, Marlis Evalien Erlinda; Fathorrahman, Fathorrahman; Handarini, Dany M.
Jurnal Manajemen Pendidikan Vol. 11 No. 1 (2026): Regular Issue (In Progress)
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jmp.v11i1.1848

Abstract

Objective: This study aims to analyze the influence of transformational leadership style, work discipline, and work environment on teacher performance at SMPN 5 Kupang. Method: This study uses a quantitative approach with a survey method. The study population is all 56 teachers with PNS and PPPK status at SMP Negeri 5 Kupang, with a sampling technique using saturated sampling. Data were collected through a Likert-based questionnaire and analyzed using multiple linear regression. Results: (1) The study shows that partially the transformational leadership style does not have a positive and significant effect on teacher performance; (2) Work discipline has a positive and significant effect on teacher performance; (3) The work environment has a positive and significant effect on teacher performance; (4) Simultaneously, transformational leadership style, work discipline, and work environment have a significant effect on teacher performance at SMP Negeri 5 Kupang. Novelty: This study confirms that the improvement of teacher performance is more influenced by internal factors and work environment conditions than the direct influence of transformational leadership style. This finding provides an understanding that transformational leadership plays a role as a supporting factor that strengthens the effectiveness of work discipline and work environment in improving teacher performance.
Co-Authors Abdul Rahman Abu, Amin Bin Agus Purnomo Sidi Agustina, Tin Ahmad Firman Ali Shahab Amrulloh, Imron Andre Martinus ARDIANSYAH ARDIANSYAH Bambang Dwiatmanto Berlian Stefani Yuliana Budiyanto, Didik BUKHORI, MOHAMMAD Candra Adi Wijaya Cheria, Fritzie Christina Natalia Putri Subroto Daniel, Desmon Dany Moenindyah Handarini, Dany Moenindyah Darmawan*, Herry Dedi Damhudi Dony Buntoro effendi, Achmad Eka Putra, Hilman Enge Christina Fahruroji, Fahruroji Fathorrahman Fathorrahman, Fathorrahman Fatmawaty Fransiska Br Munte Fedriani, Vinsca Fhery Catur Wibowo Fransiska Br Munte, Fatmawaty Hari Prasetyo Haryono, Silvia Arista Ike Kusdyah Rachmawati Ike Rachmawati Imam Suaydi Iswanto Iswanto Jone's Christentio Rikin K, Tin Agustina Kapitaraw, Bejo Khoe, Kevin Kosim Sutiono Kristianto, Andreas Kukuh KURNIA DEWI PERMATASARI Latief, Fitriani Lidia Lamhisa Simatupang Magda Pangesa Mahmud, Ervan Ali Mardjuki, Budi Marista Yoana Putri Matu, Ivanry Megawati, Novita Melati, Ni Luh Putu Kurniayu Mintara, Yopi Herdian Mohammad Bukhori Momou, Desrianto Mubyl, Mutiarini Murtianingsih Murtianingsih, Murtianingsih Muzwati, Hani Nadeak, Hotta Parulian Nadia Nadia Nanik Sugiarti Ni Made Ayu Natih Widhiarini Pangesa, Magda Para, Marlis Evalien Erlinda Permatasari, Kurnia Dewi Pionera, Eloichristi Praptiningsih, Eko Prasetyo, Reynaldy Prayitno, Setyo Puspitaningtyas, Maria Vianney Wahyu Puti, Hadrian Priangga Rahman A, Agus Ramadhani, Dony Ahmad Rengga Kusuma Putra Rimba, Anna Risca Trisnawati RR. Ella Evrita Hestiandari S, Putri Nadia Sabar Rismawati Sanjaya, Andreas Setiawan, Dwinanto Sihole, Anggriadi Kasih Sijabat, Jayasan Sinwanudinul Ghozali, Muhammad Sitorus, Hana Flowerens Soares, Agusto da Conceicao Soesilo, Moelyono Sugeng Santoso Sulistiyo Sulistiyo Sultan S. Saade Supriyati, Caecilia Suwandi Tao Putri Tarigan, Pebrianto Putra Tauriadi, Dini Theresia Pradiani Theresia Pradiani Theresia Pradiani Theresia Pradiani TIN AGUSTIN K Tin Agustina Karnawati Tino Agus Salim Tirto Hadi Tjandra Gunawan Triatmojo, Wisnu Tristanto, M. Budi Vinnafatun Vinnafatun Vinnafatun, Vinnafatun Wahyu Indriyani Wasidi, Wasidi Widianingsih Widianingsih Widyana Widyana Wijaya, Chandra Adi WINDRA, WINDRA Yani Elviani Lestari Yanto, Yandri Yuniar Fitriyani Yunus Handoko Zonnete Bryllian Dheo