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The Influence of Job Training, Motivation, and Work Environment on Employee Performance at PT. Telekomunikasi Indonesia, Tbk Kediri City Asiska, Yuke Sepvi Dinata; Kristanti, Desi; Yunanto, Yogi; Bagaskara, Whicka Galuh
Airlangga Journal of Innovation Management Vol. 5 No. 3 (2024): Airlangga Journal of Innovation Management
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/ajim.v5i3.59708

Abstract

This investigation intends to determine and anatomize the effect of job training, motivation, and work environment on employee performance at PT Telekomunikasi Indonesia, Tbk Kediri City. A key element in a company's success is employee performance. Job training, motivation, and a positive work environment are necessary for effective employee performance. Data gathering techniques include distributing questionnaires and performing direct talks with 50 permanent employees of PT. Telekomunikasi Indonesia, Tbk Kediri City. Analyzing data found that job training, motivation, and work environment affect employee performance at PT. Telekomunikasi Indonesia, Tbk Kediri City. This study has a noteworthy impact on job training, motivation, and work environment on employee performance. This research contributes science to human resources.  The results can be applied to PT. Telekomunikasi Indonesia, Tbk Kediri City, to optimize job training, motivate employees, and improve a good work environment, so that it can affect employee performance and achieve company success. In further research, it’s hoped that they will research broader and different research objects. Thus, the results attained will benefit numerous parties.
PENGARUH GAYA KEPEMIMPINAN DEMOKRATIS DAN KHARISMATIK TERHADAP KINERJA KARYAWAN: PENGARUH GAYA KEPEMIMPINAN DEMOKRATIS DAN KHARISMATIK TERHADAP KINERJA KARYAWAN Herlina, Intan Arum; Rahayu, Budi; Kristanti, Desi
Airlangga Journal of Innovation Management Vol. 5 No. 4 (2024): Airlangga Journal of Innovation Management
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/ajim.v5i4.60200

Abstract

As an effort to improve the quality of education, it is closely related to effective leadership and management by a leader. Support from subordinates will be available and sustainable when the leader is truly qualified. A school will be capable of advancing when the leader possesses a vision and mission, managerial abilities, and also integrity in implementing quality enhancements. Moreover, the school further requires quality human resources to fulfill the objectives of an organization. This research aims to test and analyze the influence of democratic and charismatic leadership styles both simultaneously and partially. Methode in this research uses and approach a quantitative approach with multiple linear regression analysis techniques. The population of this study was all 35 employees of MI Jati Salam Jombang, then the sampling technique used was census or total sampling which involved all members of the population as samples. Based on the test results, it was found that democratic and charismatic leadership styles had a positive and significant influence both simultaneously and partially on employee performance. The implications of this research theoretically find that democratic and charismatic leadership styles are theoretically able to influence employee performance but are still influenced by the policies of the organization itself, and practically the application of these two leadership styles must be consistent and continuously improve
The Effectiveness of Facebook Social Media Marketing in Photography Services Businesses (Study on Arie Photo Studio Wates' Facebook Account) Kristanti, Desi; Mukhlis, Imam
Formosa Journal of Applied Sciences Vol. 2 No. 11 (2023): November 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjas.v2i11.6778

Abstract

The research aims to determine the effectiveness of Facebook social media marketing in the wedding and pre-wedding event photography services business which is very interesting for consumers to pay attention to. This research method is descriptive qualitative research. The results of research using Facebook social media are very influential and effective because Facebook has features that support promotional activities, especially in the field of photography. With the existence of social media, it is easier for a business to be run to reach the wider community, Facebook social media is also very helpful in determining effective market segmentation in determining customers who need photographer services. There are obstacles for Arie Photo Studio in carrying out promotions on Facebook accounts that still have followers. It's still a bit difficult for photos uploaded by Arie Photo Studio to reach a wider community of Facebook users.
The Influence of Work Facilities and Individual Characteristics on Job Satisfaction (Pratama Karya Banaran Study) Kristanti, Desi; Hariyanti, Sri
Formosa Journal of Applied Sciences Vol. 3 No. 3 (2024): March 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjas.v3i3.8527

Abstract

This research aims to investigate how work facilities and individual characteristics impact job satisfaction at Pratama Karya Banaran. It employs explanatory research, which aims to uncover causal relationships between variables through hypothesis testing. The sample size consists of 40 individuals, selected using the Slovin formula from the entire employee population of Pratama Karya Banaran. The study utilizes data quality testing, classic hypothesis testing, and multiple linear regression as analytical tools. The results indicate that both work facilities and individual characteristics have a significant effect on job satisfaction. Moreover, the study highlights that working conditions, in conjunction with individual characteristics, collectively play a substantial role in determining levels of job satisfaction.
Does the Wage System Play a Role in Maintaining Employee Loyalty? Hariyanti, Sri; Kristanti, Desi
Formosa Journal of Applied Sciences Vol. 3 No. 4 (2024): April 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjas.v3i4.8953

Abstract

Every employee who works definitely needs appropriate compensation or remuneration from the company. Compensation is one of the reasons why employees work. The purpose of this research is to determine the wage system and employee loyalty at UD. Al Amien and to find out the role of the wage system on employee loyalty in that place. The location of this research is on Jl. Ahmad Yani No. 200, Gabru, Banyuanyar, Kec. Gurah, Kediri Regency. This research uses a descriptive qualitative approach, namely a method used to examine objects in natural conditions. The researcher acts as a key instrument in the data collection process which is carried out by observation, interviews, and recording or documentation and the research results emphasize meaning rather than generality. The results of this research show that the wage system implemented by UD. Al Amien is very flexible and is given every week according to the number of employee attendance. Employee loyalty is also quite high, this is reflected in good performance and compliance with applicable regulations. Even though the company provides wages below the minimum wage standards set by the government, employees still feel satisfied and consider these wages to be sufficient for their daily needs.
PELATIHAN MANAJEMEN KEUANGAN BAGI PEMUDA PEMUDI DESA SIDOKUMPUL SEBAGAI PENGUATAN UMKM “SUSU ALMOND Yap, Nonni; Kristanti, Desi; Eferyn, Krissantina; Pangastuti, Ria Lestari; Prihardin, Oktaviana Wahyu; So, Mayciella
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 5 No. 3 (2024): Volume 5 No. 3 Tahun 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v5i3.28042

Abstract

Desa Sidokumpul Gresik memiliki aset yaitu pemuda pemudi yang memiliki berbagai tingkat sosial dan ekonomi. UMKM telah menjadi penopang laju pertumbuhan ekonomi, penggerak sektor riil dan penyerap tenaga kerja yang cukup signifikan melalui pengembangan kewirausahaan dan berperan sangat besar dalam kegiatan ekonomi masyarakat. Namun, berbagai permasalahan muncul seiring dengan perkembangannyac. Kegiatan pengabdian pada masyarakat ini bertujuan untuk memberikan pemahaman tentang pentingnya manajemen keuangan bagi UMKM Pemuda Pemudi Desa Sidokumpul Gresik. Pelatihan ini diharapkan dapat meningkatkan usaha UMKM kedepan sehingga meningkatkan kemampuan para wirausaha dalam mengelola keuangan untuk meningkatkan profit dengan mengembangkan usahanya. Melalui suatu pelatihan yang dilaksanakan setidaknya para pelaku usaha diberikana wawasan/pengetahuan aliran kas masuk dan keluar serta pendapat mereka setiap bulan sehingga usahanya dapat berjalan lebih lanjut dan lebih efektif serta efisien. Dalam pelatihan yang diberikan, UMKM pemuda pemudi Desa Sidokumpul diberikan ilmu mengenai pencatatan kegiatan usaha mulai dari perjurnalan, memosting buku besar, neraca, laporan laba rugi, laporan perubahan ekuitas, serta laporan arus kas. Dengan adanya pelatihan tersebut diharapkan dapat meningkatkan pengetahuan dalam suatu usaha UMKM, program pemberdayaan masyarakat berusaha memberikan pelatihan semaksimal mungkin agar UMKM di Indonesia memiliki bekal pengetahuan yang mumpuni ketika terjun didunia usaha, sehingga jika menemukan kendala atau hambatan, mereka dapat dengan mudah mengatasinya.
PENDAMPINGAN PENGEMBANGAN SISTEM MANAJEMEN KINERJA DI UMKM DESA St. Sukmawati.; Anantadjaya, Samuel PD; Nawangwulan, Irma M; Kristanti, Desi; Lubis, Fatimah Malini
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 5 No. 5 (2024): Vol. 5 No. 5 Tahun 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v5i5.36061

Abstract

Pengembangan sistem manajemen kinerja di Usaha Mikro, Kecil, dan Menengah (UMKM) desa merupakan upaya penting untuk meningkatkan efisiensi dan efektivitas operasional. Dalam konteks ini, pendampingan menjadi salah satu strategi yang dapat membantu pelaku UMKM dalam mengimplementasikan sistem manajemen kinerja yang baik. Artikel ini mengkaji berbagai pendekatan dan model pendampingan yang telah diterapkan di UMKM desa, serta tantangan dan peluang yang dihadapi dalam proses pengembangannya. Melalui analisis literatur yang relevan, penelitian ini menemukan bahwa keberhasilan implementasi sistem manajemen kinerja sangat dipengaruhi oleh faktor internal dan eksternal, termasuk dukungan dari pemerintah dan keterlibatan masyarakat. Selain itu, pentingnya pelatihan dan pengembangan kapasitas sumber daya manusia dalam UMKM menjadi sorotan utama dalam menciptakan sistem manajemen kinerja yang efektif. Dengan demikian, penelitian ini menyarankan perlunya pendekatan yang terintegrasi dalam pendampingan pengembangan sistem manajemen kinerja, guna mendorong pertumbuhan dan keberlanjutan UMKM di desa. Hasil penelitian ini diharapkan dapat memberikan wawasan bagi pengambil kebijakan, praktisi, dan akademisi dalam merancang program pendampingan yang lebih efektif untuk UMKM desa.
Pendampingan UMKM dalam Mengembangkan Strategi Customer Relationship Management (CRM) Asir, Muhammad; Ernayani, Rihfenti; Jayanti, Ansri; Kristanti, Desi
Jurnal Pengabdian Masyarakat Bhinneka Vol. 4 No. 2 (2025): Bulan November
Publisher : Bhinneka Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58266/jpmb.v4i2.702

Abstract

Perkembangan era digital menuntut pelaku Usaha Mikro, Kecil, dan Menengah (UMKM) untuk memiliki strategi pengelolaan pelanggan yang efektif dan berkelanjutan. Banyak pelaku UMKM masih berfokus pada penjualan jangka pendek tanpa mempertimbangkan pentingnya menjaga loyalitas pelanggan. Kegiatan Pengabdian kepada Masyarakat (PKM) ini bertujuan untuk mendampingi pelaku UMKM dalam memahami, merancang, dan mengimplementasikan strategi Customer Relationship Management (CRM) berbasis digital. Metode pelaksanaan mencakup pelatihan interaktif, konsultasi personal, dan pendampingan penerapan CRM menggunakan platform sederhana seperti Google Workspace, WhatsApp Business, dan aplikasi CRM gratis. Hasil kegiatan menunjukkan peningkatan signifikan dalam kemampuan peserta mengelola data pelanggan, melakukan komunikasi terarah, dan membangun hubungan jangka panjang dengan konsumen. Pendampingan ini juga membantu UMKM menciptakan sistem pemasaran yang lebih terukur dan berbasis data. Program ini diharapkan dapat menjadi model edukasi berkelanjutan untuk memperkuat daya saing UMKM di era transformasi digital.
PENGARUH DISIPLIN KERJA KARYAWAN DAN MOTIVASI TERHADAP KINERJA KARYAWAN BAGIAN PRODUKSI (Studi di UD. Pratama Karya Kota Kediri) Kristanti, Desi; Lestari, Ria
Jurnal Nusantara Aplikasi Manajemen Bisnis Vol 4 No 2 (2019): Jurnal Nusantara Aplikasi Manajemen Bisnis
Publisher : UNIVERSITAS NUSANTARA PGRI KEDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (439.617 KB) | DOI: 10.29407/nusamba.v4i2.13808

Abstract

Penelitian ini tentang : (1) Bagaimana pentingnya disiplin kerja terhadap kinerja karyawan UD. Pratama Karya (2) Bagaimana pentingnya motivasi kerja terhadap kinerja karyawan UD. Pratama Karya, dan (3) Bagaimana pentingnya disiplin kerja dan motivasi kerja secara bersama-sama terhadap kinerja karyawan UD. Pratama Karya Penelitian ini termasuk jenis penelitian survei. Sampel yang diambil adalah seluruh karyawan yang sekaligus merupakan populasi penelitian. Dasar penelitian ini adalah pendekatan kuantitatif deskriptif. Teknik yang digunakan dalam pengumpulan data adalah metode kuesioner dan mempelajari data berupa laporan dan bukti-bukti yang berkaitan dengan penelitian. Data dianalisis secara kuantitatif dengan menggunakan program pengolah data SPSS for Windows. Tujuan penelitian ini adalah (1) Untuk mengetahui pengaruh disiplin kerja terhadap kinerja karyawan UD. Pratama Karya (2) Untuk mengetahui pengaruh motivasi kerja terhadap kinerja karyawan UD. Pratama Karya. (3) Untuk mengetahui pengaruh disiplin kerja dan motivasi kerja secara bersama-sama terhadap kinerja karyawan UD. Pratama Karya. Hasil penelitian menunjukkan bahwa: (1) Ada pengaruh positif dan signifikan disiplin kerja terhadap kinerja karyawa UD. Pratama Karya. (2) Ada pengaruh positif dan signifikan motivasi kerja terhadap kinerja karyawan UD. Pratama Karya, dan (3) Ada pengaruh positif dan signifikan variabel disiplin kerja dan motivasi kerja secara bersama-sama terhadap kinerja karyawan UD. Pratama Karya. Hasil analisis koefisien determinasi diperoleh 0,457 atau 45,7%, yang artinya kontribusi variabel disiplin kerja dan motivasi kerja terhadap kinerja karyawan sebesar 45,7%, sedangkan sisanya dipengaruhi oleh faktor lain di luar penelitian ini.
ANALISIS MANAJEMEN RISIKO DALAM MENGURANGI KREDIT MACET DI BANK BTPN SYARIAH CABANG NGETOS A’yun, Aniqurotul; Rukmini, Meme; Kristanti, Desi
Prosiding Seminar Nasional Manajemen, Ekonomi dan Akuntansi Vol. 8 (2023): PROSIDING SEMINAR NASIONAL MANAJEMEN, EKONOMI DAN AKUNTANSI 2023
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The research entitled “Analysis of Risk Management in Reducing Bad Loans at Bank BTPN Syariah” aims to analyze the risk management implemented at Bank BTPN Syariah. The method used in this research is the qualitative method. The data sources used are primary data obtained directly from field research and secondary data, namely data or knowledge obtained through library research, writing articles, journals, trusted internet sites, and other data sources. Based on the research results, the researcher can conclude that the credit risk management implemented at Bank BTPN Syariah is carried out in two stages, namely: 1) The stage of risk identification and risk management. Identification of bad credit risk starts with prospective customers submitting financing applications, due diligence through surveys and interviews that adhere to the 5C principles (Character, Capacity, Capital, Collateral, and Condition) as well as customer maintenance which is carried out correctly and periodically. 2) Management of bad credit risk begins with coaching customers by means of periodic billing and ensuring the group's active role in helping smooth installments to reduce the risk of bad loans and rescuing bad loans is carried out through a restructuring process, namely rescheduling. 3) Analysis of bad credit risk is in accordance with risk management principles. Where there are no obstacles that hinder the application of these risk management principles, evidenced by the improved condition of the branch and the start of the installment payment process using the online system. And also the smooth operation of the company's operations and new programs issued by the company.  
Co-Authors Abu Muna Almaududi Ausat ADE RISNA SARI Adhy Firdaus Adibul Hilmi Aditya Wardhana Anantadjaya, Samuel PD Ardiantoko, Endra Arifin Arifin Arifin, Arifin Arjang, Arjang Asiska, Yuke Sepvi Dinata Astuti, Enny Diah A’yun, Aniqurotul Bagaskara, Whicka Galuh Bahrul Ulum Basuki Wisnu Bekti Setiadi Bhenu Artha Budi Harto Budi Rahayu, Budi Christian, Marcellino Denakrisnada, Sielva Gebriella Desty Endrawati Subroto Djunaedi Djunaedi Dwi Meydiansyah, Septian Dwi, Septian eferyn, Krissantina Endang Sri Wahyuningsih, Endang Sri Endra Ardiantoko Fahira, Vicka Bella Faisal Abubakar Faizah, Ana Fatimah Malini Lubis Fikriyah, Amin Lailatul firman firmansah Gandung Satriyono, Gandung Hakim, Mohamad Zulman Hariyanti, Sri Hendrawan, Henky Herlina, Intan Arum Hilmi, Adibul Huda, M.Batrul Ilham Arief Imam Mukhlis Irzan Soepriyadi Jayanti, Ansri Jeffriansyah Dwi Sahputra Amory Joko Ariawan Judijanto, Loso Kiki Setyawati Komari, Ana Kusnadi, Iwan Henri Laely, Nur Ludi Wishnu Wardana M.Batrul Huda Madziatul Churiyah Maeswanto Magdalena Magdalena Meydiansyah, Meydiansyah Meydiansyah, Septian Dwi Muhammad Asir Muhammad Kholil Muhammad Nur Mustafa, Fahrina Nawangwulan, Irma M Nonni Nonni Nonni YAP Nurhijrah, Nurhijrah Prihardin, Oktaviana Wahyu Prihardini, Otaviani Wahyu Primadi Candra Susanto Puji Astuti Puspitasari, Mifta Dea Ria Lestari Pangastuti Ria Lestari, Ria Rihfenti Ernayani Rika Lidyah Rukmini, Meme Rustiawan, Indra Salehan, Salehan Saputra, Moch. Arviyan Sari, Ade Risna Septian Surya Sielva, Sielva So, Mayciella Sri Hartati St. Sukmawati. Stepanus Sandy Sudarmiatin Sunarni Sunarni Sunarso, Budi Surya, Septian Suryaningsih, Lilik Tirta Mulyadi Triwidyati, Endang Umi Fitriyani Viona, Intan Putri Widyastuti, Novie Yanti, Desi Rahmi Yayat Suharyat Yoesoep Edhie Rachmad YOGI YUNANTO, YOGI Yudi Agusman Yuliari, Kartika Yunanto, Ferdy