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Journal : Etika Demokrasi

Transformation of Makassar Container Terminal to Improve Loading and Unloading Affecting Logistics Costs Jumriani, Jumriani; Hamsah, Hamsah; Rahmah Abu, Sitti; Sanitad, Ni Made Divya
JED (Jurnal Etika Demokrasi) Vol 9, No 4 (2024): JED (Jurnal Etika Demokrasi)
Publisher : Universitas of Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/jed.v9i4.16434

Abstract

The container terminal is essential in marine logistics as the connection between sea and land. The acceleration of economic globalization and regional economic integration leads to a substantial rise in commerce. This study aims to determine the process and impact of the Makassar container terminal transformation and what obstacles hinder the smoothness of the transformation process in the Container of PT. Pelindo Regional IV Makassar Branch. This study used qualitative research through direct observation of the Object being investigated or directly witnessing the actual situation, as well as interviews with PT Pelindo IV Makassar Branch employees. The study results show that 1) Transformation in the Makassar container terminal is a strategic step to increase ports’ efficiency, capacity, and competitiveness in eastern Indonesia. With advanced technology, operational optimization, and government policy support, this terminal can improve loading and unloading performance, reduce logistics costs, and support regional economic growth. 2) Several major obstacles were still found in the transformation process faced by the Makassar container terminal, consisting of a) Resource aspects, namely the standard of understanding that is not yet qualified and the readiness of human resources is not 100% to support the transformation program; b) business processes, still need improvement in SOP, PNC, GATE, Yard, Berth, Customer Service and Safety; c) Equipment and Facilities, some equipment is damaged so that it cannot be used optimally; d) Wavy field conditions; e) Layout and markings on the field are absent and f) Information and Technology (IT) system used did not fully support operational activities. It can be concluded that the transformation process continues to improve services for shipping companies, which are its main customers. The implication of the study is that service standards in the container terminal area are the company’s main concern in providing optimal and efficient services.
Co-Authors -, Rampeng . Hamsiah Abdul Haris Abdul Malik AGUS KURNIA Agusanty, Harnita Akmaluddin Akmaluddin Alvionita, Elysa Amalya, Islaely Ana Kuswanti Andayaningsih, Sri Ansyar, Ansyar Anwar, Asni Asdar Asdar Ashlihati, Munifah Aslin, La Ode Asmawati Asmawati Asmi, Muh. Nurul Aulia Nurul Hikmah Avisha, Mirah Bagit, Vidya Baso, La Bujang, Asis Burhanuddin Burhanuddin Chadijah, Andi Daniel Happy Putra Darmawati Darmawati Dendi Hidayatullah, Dendi Dewi M, Anna Sari Eka Asih Febriani Eva Susanti Faisal Syamsu, Rachmat Felia Siska ferdinand kerebungu Haerani Asri Hafid, Andi Yusna Khaerunnisa Patjinongi Hajrawati, Hajrawati Halawa, Noniati Hasmiati Hasmiati Herry Sonjaya Hikma, Aulia Nurul Hilman, Feisal HS, Fatimah Irwan Irwan Islami, Fikrul Jacobus, Miranty Priscila Jumriani Dambe Jumriani, Jumriani Kares, Martina Kemba, Welson Khaeriyah, A. La Ode Baytul Abidin La Ode Muhammad Arsal Lase, Karnius Lestari Lestari Lestari, Fingki Yuni M, Nasrudin A Maalinu, Meisi Rut Makmun, Armanto Mangangantung, Meffi A. Maulana, Muh. Amri Mochtar, Shulhana Mubdi, Abdul Muhamad Ikbal Murni Murni Nasir Nasir Na’imamah, Na’imamah Nismawati Nismawati Novitaszari, Reni Nur Hayati Nur Insana Salam Nur, Indriyani Nurhayati Nurhayati Nurhijrah, Siti NURWAHIDAH NURWAHIDAH Pelawi, Yessarilla Br Putra, Rahul Sukhanna Qadri, Syarif Al- Rahmah Abu, Sitti Rahman, Rahmania Rahmat Rahmat Rahmatullah, Nursalam Rahmi Rahmi Razak, Andi Nurul Mutiah Rizky Rizky, Rizky Romi Mesra Rusmawar, Rusmawar Saharuddin Sahidin . Sahiruddin Sahiruddin Salem, Veronika E. T. Salem, Veronika E.T. Salem, Veronike E.T Sangputri Sidik Sanitad, Ni Made Divya Sari, Sandra Mayang Sariayuni, Ni Made Sarna, Sarna Satria, Anna Sidik, Ramdani Supit, Angelia Yudiastrid Sutomo Syawal Syarif Syarif Tabuni, Deni Thoyba, H. Trika Irianta Ulfa, Nura Usmiah Musa, Amelia Wahyu, Farhana Wahyuni, Risna Sri Walintukan, Veron Wellem H. Muskita Yoseph Daniel Arie Santie Yunarzat, Ersyanda Yunus, Rusmali Zusmelia Zusmelia