Article Per Year (5 Year)
p-Index From 2021 - 2026
6.609
P-Index
This Author published in this journals
All Journal JAM : Jurnal Aplikasi Manajemen Jurnal Ekonomi & Studi Pembangunan Kinerja: Jurnal Ekonomi dan Manajemen Jurnal Sains Manajemen dan Bisnis Indonesia Ilomata International Journal of Management Jurnal Abdi Insani BUDGETING : Journal of Business, Management and Accounting Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Ilomata International Journal of Management Quantitative Economics and Management Studies Ilomata International Journal of Social Science Jurnal Ilmu Manajemen Advantage International Journal of Management Science and Information Technology (IJMSIT) Jurnal Akuntansi, Manajemen Dan Ekonomi Islam (JAM-EKIS) Mujtama': Jurnal Pengabdian Masyarakat Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi Journal Of Humanities Community Empowerment Manager : Jurnal Ilmu manajemen Jurnal Penelitian IPTEKS JURNAL MANAJEMEN DAN BISNIS INDONESIA Proceeding of International Conference on Social Science and Humanity
Herlambang, Toni
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Public Health Social Sciences Transportation Other

Published : 52 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 52 Documents
Search

 2   3   4   5   6 
THE INFLUENCE OF SUPPORTING FACILITIES, THE QUALITY OF HEALTH CENTER SERVICES, AND THE MEDICAL PERSONNEL COMPETENCYON PATIENT LOYALTY WITH SATISFACTION AS AN INTERVENING Hendarini, Yayak; Setiawan, Riyanto; Herlambang, Toni
Jurnal Ilmiah Akuntansi, Manajemen dan Ekonomi Islam (JAM-EKIS) Vol. 9 No. 1 (2026): Jurnal Ilmiah Akuntansi, Manajemen, dan Ekonomi Islam (JAM-EKIS)
Publisher : Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jam-ekis.v9i1.9395

Abstract

Quality health services are a crucial factor in enhancing patient satisfaction and loyalty, particularly in primary healthcare facilities such as health centers. However, numerous challenges remain regarding supporting facilities, service quality, and the competence of medical personnel, all of which need to be optimized to meet patient expectations. This study aims to analyze the influence of supporting facilities, service quality, and medical personnel competence on patient loyalty, both directly and indirectly through patient satisfaction as a mediating variable. Data were collected from patients who utilized services at the Jember Regency Health Center using a survey method and analyzed with Structural Equation Modeling (SEM) via WarpPLS software. The results indicate that supporting facilities, service quality, and medical personnel competence have a positive and significant direct effect on patient loyalty. Additionally, these three variables positively and significantly impact patient satisfaction, which in turn mediates their influence on patient loyalty. These findings underscore the importance of enhancing comfortable facilities, high-quality services, and professional medical personnel competencies to boost patient satisfaction and loyalty in primary healthcare services. This research is expected to serve as a reference for Community Health Center management in developing strategies to improve service quality and maintain patient loyalty
ENHANCING SOLDIERS’ SUSTAINABLE PERFORMANCE THROUGH TRANSFORMATIONAL LEADERSHIP AND COMPENSATION: THE ROLE OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR Adityara, Wisnu; Cahyono, Dwi; Herlambang, Toni
Jurnal Ilmiah Akuntansi, Manajemen dan Ekonomi Islam (JAM-EKIS) Vol. 9 No. 1 (2026): Jurnal Ilmiah Akuntansi, Manajemen, dan Ekonomi Islam (JAM-EKIS)
Publisher : Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jam-ekis.v9i1.9440

Abstract

This study aims to examine the direct and indirect effects of transformational leadership and compensation on sustainable performance, with Organizational Citizenship Behavior (OCB) as a mediating variable among soldiers of the 509th Infantry Battalion. Using an explanatory research approach, data were collected from 80 soldiers through a structured questionnaire and analyzed using SEM-PLS. The results show that transformational leadership and compensation significantly improve sustainable performance. Both variables also positively influence OCB, which in turn enhances sustainable performance. Mediation testing confirms that OCB partially mediates the effects of transformational leadership and compensation on sustainable performance, indicating that voluntary extra-role behaviors serve as an important behavioral pathway through which leadership and compensation strengthen long-term performance stability. The novelty of this research lies in integrating sustainable performance with leadership, compensation, and OCB within a military context—an area that remains underexplored in previous studies. This study also provides new empirical evidence on how OCB functions as a strategic mediator in high-discipline, high-risk organizational environments. The findings contribute theoretically by reinforcing models of transformational leadership, compensation, OCB, and sustainable performance, while practically offering recommendations for strengthening leadership practices, compensation fairness, and voluntary behaviors to enhance long-term operational readiness in military units.
Co-Authors Abadi Sanosra Adityara, Wisnu Agus Setiawan Aminah, 1Siti Amri Gunasti Andhika, Stanly Reza Angga Wahyudi, I Putu Aspiyah, Wardatul Cahyono, Arif Cahyono, Dwi Cahyono Dewi, Asfita Diah, Zulfikar Mohamad Dian Kusuma Wardani DWI CAHYONO Dwi Supriyanto, Hamid Eko Budi Satoto Eko Wahyu Hidayat, Eko Wahyu Fawaid, Nurul Febriyanto, Rakhmad Ragil Firdaus, Raihul Fitriadi, Ahmad Rizqi Arief Haris Hermawan, Haris Hendarini, Yayak Hosen, Hosen Ida Ayu Putu Sri Widnyani Kasih, Deta Irama Ku Mahamud, Ku Ruhana Kusumawati, Dahani Malik , M. Musthabiq Dzikril Martini , Ni Nyoman Putu Martini, Ni Nyoman Putu Moh Thamrin Muachiroh, Muachiroh Muhtar Muhtar Murti, Oktavia Wahyu Krisna Murtiningsih Murtiningsih Mutiara Dwi Sari Navalina, Anita Eka Nia Damayanti, Nia Nurlatifah Nurlatifah, Nurlatifah Nursa'id, Nursa'id Nursaid Nursaid Nurul Qomariah Nyoman Putu Martini, Ni Permana, Anindya Restu Purbo, Achmad Jati Putra, Dhian Wahana Putu Martini, Ni Nyoman PutuMartini, Ni Nyoman Rahayu Niwidadi, Sri Rahmawati, Dyah Retno Endah Supeni Ridwan, Wachid Samsul Hadi Sariyono, Nurul Satoto , Eko Budi Setiawan, Riyanto Setyo, Bagus Sofi, Aida Hikmatus Sofyan Rofi Sriwitantiningsih, Luluk Sudarmanto, Yoyok Suharto, Fahriza Nurseha Suryani, Yulita Erma Susbiyani, Arik Tengku Riza Zarzani N Thamrin, Mohammad Tiara, Rani Totok Dwi Kuryanto Trias Setyowati, Trias Waluyo, Jarot Wicaksono, Wahyu Wisudo Yasin, Yasin Yulianto, Edi Zainiah, Putri Yaqin