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Pengaruh Kompetensi dan Komitmen Tenaga Medis Terhadap Kepuasan Serta Implikasinya Terhadap Kepercayaan Pasien di Instalasi Rawat Jalan Rumah Sakit Umum Rama Hadi Purwakarta Nurdiansyah, Robby; Saepudin, Didin; Rulia, Rulia; Rahmiyati, Ayu Laili; Paramarta , Vip
Jurnal Locus Penelitian dan Pengabdian Vol. 4 No. 10 (2025): : JURNAL LOCUS: Penelitian dan Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v4i10.4944

Abstract

Health services are an important part of the government's efforts to fulfill people's rights to health. At RSU Rama Hadi Purwakarta, patient complaints arose related to late visitations, lack of communication, and uncertain service schedules, which reflected problems in the competence and commitment of medical personnel. This has a direct effect on patient satisfaction and trust in health care institutions. This study aims to analyze the influence of competence and commitment of medical personnel on patient satisfaction and its impact on patient trust in the Outpatient Installation of Rama Hadi Purwakarta Hospital. The method used is a descriptive quantitative approach with an explanatory design. Primary data was collected through the distribution of questionnaires to 172 outpatients. The independent variable is the competence and commitment of medical personnel, the mediating variable is patient satisfaction, and the dependent variable is patient trust. Data analysis was carried out using the path analysis method to measure the relationship between variables. The results showed that the competence of medical personnel had a positive and significant effect on patient satisfaction (? = 0.193; p = 0.003), while the commitment of medical personnel had the strongest influence (? = 0.464; p = 0.000). Patient satisfaction also significantly affected patient confidence (? = 0.296; p = 0.000). Competency (? = 0.179; p = 0.001) and commitment (? = 0.250; p = 0.000) had a direct effect on patient confidence. Indirectly, competence and commitment affect trust through satisfaction. This study suggests increasing the competence and commitment of medical personnel as a strategy to increase patient satisfaction and trust.
Initiation and Formulation of Internationalization of Islamic Religious Higher Education Saepudin, Didin; Asmawi, Asmawi; Sujoko, Imam; Sapiudin, Sapiudin
TARBIYA: Journal of Education in Muslim Society TARBIYA: JOURNAL OF EDUCATION IN MUSLIM SOCIETY | VOL. 10 NO. 2 2023
Publisher : Faculty of Education and Teacher Training, UIN (State Islamic University) Syarif Hidayatul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/tjems.v10i2.34551

Abstract

AbstractGlobalisation trends and free trade have emerged as catalysts for the internationalisation of higher education institutions. The internationalisation of PTKI has primarily been spearheaded by State Islamic University (UIN) Syarif Hidayatullah Jakarta and UIN Sunan Kalijaga Yogyakarta, particularly within their Postgraduate Programs (PPs). However, the efficacy of these initiatives necessitates critical review and evaluation, hence the imperative for this research. This qualitative, multi-case study employs internationalisation as the unit of analysis, gathering data through documentary studies and in-depth interviews. Following verification, reduction, and categorisation, the data were analysed utilising discourse and thematic techniques. This study focuses on the Postgraduate Schools (SPs) of UIN Jakarta and UIN Yogyakarta. The findings reveal that indicators of internationalisation across various dimensions, including management, teaching and educational staff, students, research, collaboration, and international reputation, have been pursued by the SPs of UIN Jakarta. However, one notable absence is the provision of international study programs at both the master’s and doctoral levels, a feature already present within the PPs of UIN Yogyakarta.AbstrakTren globalisasi dan perdagangan bebas telah menjadi salah satu pendorong bagi internasionalisasi lembaga pendidikan tinggi. Internasionalisasi Perguruan Tinggi Keagamaan Islam (PTKI) telah diinisiasi, dirancang, dan bahkan diimplementasikan oleh Universitas Islam Negeri (UIN) Syarif Hidayatullah Jakarta dan UIN Sunan Kalijaga Yogyakarta, khususnya Program Pascasarjana mereka. Namun, implementasinya perlu ditinjau kembali dan dievaluasi; oleh karena itu, ini adalah urgensi dari penyelenggaraan penelitian ini. Penelitian ini adalah studi kualitatif dan multi kasus di mana internasionalisasi digunakan sebagai unit analisis yang mengarah pada pengumpulan data melalui studi dokumen dan wawancara mendalam. Setelah verifikasi, reduksi, dan kategorisasi, data dianalisis menggunakan teknik diskursus dan tematik. Objek dalam penelitian ini adalah Program Studi (PSs) UIN Jakarta dan UIN Yogyakarta. Penelitian ini menunjukkan bahwa indikator internasionalisasi lembaga pendidikan tinggi dalam Manajemen, pengajaran dan staf pendidik, mahasiswa, penelitian, kerjasama, dan reputasi internasional telah dilakukan dan terus dikejar oleh Program Pascasarjana (SPs) UIN Jakarta. Satu indikator yang absen dari SPs UIN Jakarta adalah program studi internasional baik pada tingkat magister maupun doktoral. Sebagai gantinya, program studi internasional telah ada di PPs UIN Yogyakarta.How to Cite: Saepudin, D., Asmawi, Sujoko, I., & Sapiudin. (2023). Initiation and Formulation of Internationalization of Islamic Religious Higher Education. TARBIYA: Journal of Education in Muslim Society, 10(2), 192-206. doi:10.15408/tjems.v10i2.34551.
Efektifitas Edukasi Via Zoom Kepada Suami dan Istri yang Baru Melahirkan Terhadap Tingkat Pemahaman ASI Eksklusif dan Motivasi Menyusui di RSUD Damanhuri, Barabai Kalimantan Selatan Fachrurrozi, Ahmad; Saepudin, Didin; Wirawan, Chevie
Innovative: Journal Of Social Science Research Vol. 4 No. 4 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i4.13735

Abstract

Pendekatan edukasi merupakan salah satu salah satu cara terbaik untuk memberikan informasi. Informasi mengenai kesehatan dapat diketahui lebih luas dengan memberikan penyuluhan kesehatan. Pengetahuan atau kemampuan kognitif seseorang berperan besar dalam menentukan perilakunya. Seperti yang ditunjukkan oleh meningkatnya penggunaan ASI eksklusif dan peningkatan pemahaman ibu, tingkat pengetahuan ibu merupakan komponen penting dalam memberikan ASI eksklusif. Mengetahui betapa pentingnya menyusui anak Anda secara eksklusif selama enam bulan dapat menginspirasi Anda untuk merencanakan dan melaksanakan praktik penting ini. Penelitian ini bertujuan untuk mengevaluasi efektivitas pendidikan pengantin baru menggunakan Zoom. Metodologi penelitian kuantitatif digunakan dalam penyelidikan ini. Terdapat 270 pengantin baru di RSUD Damanhuri, Barabai, Kalimantan Selatan yang menjadi populasi penelitian. Dengan menggunakan random sampling, besar sampel penelitian berjumlah 161 responden. Edukasi melalui Zoom merupakan variabel independen. Derajat pengetahuan tentang ASI eksklusif dan keinginan menyusui merupakan variabel terikat. Kuesioner adalah alat penelitiannya. Analisis jalur adalah uji statistik yang digunakan. Berdasarkan analisis jalur pada variabel tingkat pemahaman (P value 0,00 < 0,05) mengindikasikan edukasi via zoom memiliki efektivitas terhadap peningkatan pemahaman suami dan istri. Pada hasil analisis jalur variabel motivasi (P value 0,00 < 0,05) artinya edukasi via zoom memiliki efektivitas terhadap peningkatan motivasi suami dan istri. Semakin banyak dan mudah informasi yang diperoleh semakin baik pula tingkat pemahaman seseorang. Semakin baik pemahaman maka akan berimplikasi pada peningkatan motivasi pada peningkatan derajat kesehatan.
Pengaruh Kualitas Layanan Terhadap Kepuasan Pasien (Studi Pada Pasien Puskesmas Gesa Baru Distrik Benuki Kabupaten Mamberamo Raya Provinsi Papua) Muchtar, M Hasyrul; Saepudin, Didin; Mariati Asnar, Etty Sofia; Paramarta, Vip; Wirawan, Chevi
Innovative: Journal Of Social Science Research Vol. 4 No. 5 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i5.15523

Abstract

Penelitian ini bertujuan untuk mengetahui apakah kualitas pelayanan berpengaruh signifikan terhadap kepuasan pasien puskesmas Gesa Baru Kabupaten Mamberamo Raya. Teknik pengambilan data yang digunakan dalam penelitian ini yaitu observasi, kuesioner. Sampel dalam penelitian ini berjumlah 100 pasien. Teknik analisis data yang dilakukan dalam penelitian ini yaitu dengan menggunakan analisis regresi linear berganda, uji validitas, uji realiabilitas, uji normalitas, uji hipotesis. Hasil penelitian ini menemukan kualitas pelayanan berpengaruh signifikan terhadap kepuasan pasien rawat inap pada puskesmas Gesa Baru Kabupaten Mamberamo Raya. Hasil uji validitas variabel kualitas pelayanan terhadap kepuasan pasien memiliki nilai nilai R tabel diatas 0,195 , hal ini dapat diartikan bahwa masing – masing pernyataan tersebut valid. Uji realibilitas variabel dengan nilai Cronbach alpha berkisar antara 0,88 – 0,91 yang berarti memiliki nilai reliabilitas tinggi, hasil uji Normalitas diketahui bahwa terditribusi Normal. Hasil penelitian ini juga menunjukkan bahwa nilai R Square sebesar 0,98 yang menjelaskan bahwa kualitas pelayanan berpengaruh signifikan terhadap kepuasan pasien pada puskesmas Gesa Baru Kabupaten Mamberamo Raya sebesar 98 % dan sisanya sebesar 2 % dipengaruhi oleh variabel lain.
Model Pengembangan Kurikulum Kaderisasi Ulama Pendidikan Ulama Tarjih Muhammadiyah (PUTM) Yogyakarta Masa Depan Fihri, Ahmad; Saepudin, Didin; Husaini, Adian; Syafrin, Nirwan
Edukasi Islami: Jurnal Pendidikan Islam Vol. 12 No. 04 (2023): Edukasi Islami: Jurnal Pendidikan Islam
Publisher : Sekolah Tinggi Agama Islam Al Hidayah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30868/ei.v12i04.5104

Abstract

Pendidikan Ulama Tarjih Muhammadiyah (PUTM) merupakan model kaderisasi ulama di Muhammadiyah. Keberadaannya dianggap dan diharapkan dapat menjawab problem kelangkaan ulama di Muhammadiyah. Sebagai sebuah lembaga pendidikan, PUTM dihadapkan kepada beberapa problematika formalitas kelembagaan yang harus segera ditemukan solusi dan jalan keluarnya. Studi ini mencoba melakukan analisa-analisa atas problem yang ada sekaligus merumuskan strategi pengembangan berdasarkan analasis SWOT. Melalui strategi-strategi tersebut, PUTM Yogyakarta dapat melakukan pembenahan dan pengembangan demi kemampuan menjawab tantangan zaman dan organisasi Muhammadiyah.
The Golden Age of Islamic Intellectuals and The Development of Science During The Abbasid Dynasty Rusydi, Ibnu; Saepudin, Didin; Murodi, Murodi
Tafkir: Interdisciplinary Journal of Islamic Education Vol. 4 No. 4 (2023): Integrative Islamic Education
Publisher : Pascasarjana Universitas KH. Abdul Chalim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/tijie.v4i4.726

Abstract

This paper aims to examine the era of Islamic intellectual packaging during the reign of Caliph Harun al-Rashid during the Abbasid dynasty in Baghdad. History has recorded that during the reign of the Abbasid dynasty, Muslims were truly at the peak of their glory and led world civilization at that time. The reign of the Abbasid dynasty was a "golden age" in the history of Islamic civilization, especially during the reign of Caliph Harun al-Rashid and al-Ma'mun.  Harun al-Rashid is considered by historians to be the greatest and most brilliant caliph who brought the Abbasid dynasty to its golden age. He ruled for 23 years and made this dynasty achieve progress and glory in the fields of politics, economy, trade, science and Islamic civilization. This research concludes that the Abbasid Dynasty was the heyday of Islam in various fields, especially science and science. Islamic intellectual progress at that time was due to the caliph's love of science, the establishment of the Baitul Hikmah library, and the movement to translate various books and literature into and out of Arabic played a major role in shaping the Islamic intellectual world at that time.
THE INFLUENCE OF SOCIAL MEDIA COMMUNICATION ON CONSUMER PERCEPTIONS OF BRANDS AND PURCHASE INTENTIONS IN THE PANDEMIC AND POST-PANDEMIC ERA: AN ANALYTICAL STUDY Agusiady, Ricky; Saepudin, Didin; Aripin, Zaenal
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 2 (2024): Jesocin - Januari
Publisher : Organisasi Kreatif Indonesia Emas

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Abstract

The global pandemic, particularly the COVID-19 pandemic, has resulted in fundamental changes in consumer behavior, triggering a transformation in their interactions with social media. This research explores the impact of social media communication on consumers' brand perceptions and purchase intentions amid the pandemic and post-pandemic era through a thorough literature review. Detailing findings from relevant journals and information sources, this research provides in-depth insights into the complex dynamics between social media, brand perception and consumer purchase decisions. The literature analysis includes an in-depth understanding of how social media influences the way consumers form perceptions of brands, modify their preferences, and ultimately affect purchase intentions. Findings from related studies are comprehensively integrated to produce a holistic view of the role of social media in shaping consumer behavior. The results of this literature review are expected to contribute to academic understanding and provide practical guidance for companies in adapting their marketing strategies to the evolving consumer dynamics in the pandemic and post-pandemic era.
TRANSFORMATION IN THE INTERNET OF THINGS (IOT) MARKET IN THE BANKING SECTOR: A CASE STUDY OF TECHNOLOGY IMPLEMENTATION FOR SERVICE IMPROVEMENT AND TRANSACTION SECURITY Aripin, Zaenal; Saepudin, Didin; Yulianty, Farida
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 3 (2024): Jesocin - February
Publisher : Organisasi Kreatif Indonesia Emas

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Abstract

The transformation in the Internet of Things (IoT) market has become the primary focus of research and innovation in the banking sector, especially since the onset of the COVID-19 pandemic in 2019. Changes in consumer behavior towards online shopping and integrated payment activities have compelled the banking sector to strengthen its technological infrastructure to meet the demands of an increasingly complex market. Amidst this dynamism, the implementation of technologies such as blockchain and IoT has become crucial in enhancing services and transaction security in the banking sector. The aim of this research is to explore the impacts and challenges faced by the banking sector in adopting IoT technology to improve services and transaction security. This study utilizes a descriptive qualitative approach, involving literature analysis and case studies of IoT technology implementation in several leading banks. The research method involves collecting data from various sources, including scientific journals, articles, and relevant books. Data is also collected through interviews with experts and practitioners in the banking sector who have experience in implementing IoT technology. The results of the research indicate that the implementation of IoT technology in the banking sector has successfully improved the efficiency of transaction services. The use of IoT sensors and connected devices has enabled banks to automate transaction processes and accelerate responses to customer demands. Furthermore, blockchain technology has also brought significant improvements in transaction security by providing decentralized data structures that cannot be manipulated. Despite its success, the study also identifies several challenges in adopting IoT technology in the banking sector, including high implementation costs, complexity in integrating with existing infrastructure, and the need for a deep understanding of this technology. However, with strategic and planned steps, the banking sector can overcome these challenges and harness the full potential of IoT technology to create a better transaction experience for customers and the overall community.
THE IMPACT OF OMNICHANNEL INTEGRATED MARKETING COMMUNICATIONS (IMC) ON RETAIL PRODUCT AND SERVICE SATISFACTION IN INDONESIA: AN ANALYSIS WITH AN OPEN ACCESS APPROACH Aripin, Zaenal; Saepudin, Didin; Gunawan, Asep
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 3 (2024): Jesocin - February
Publisher : Organisasi Kreatif Indonesia Emas

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Abstract

Integrated Marketing Communication (IMC) Omnichannel has become a key strategy for retail companies in Indonesia. This research aims to analyze the impact of IMC Omnichannel implementation on the satisfaction of retail products and services in Indonesia using an open access approach. The rapid development of technology and high internet penetration in Indonesia has prompted retail companies to shift to digital technology-based marketing. The objective of this study is to understand how the integration of various communication channels in IMC Omnichannel affects consumers' perceptions and levels of satisfaction with retail products and services in Indonesia. The research method used is descriptive qualitative, with primary data sources derived from relevant journals, books, and articles. Analysis was conducted by collecting and evaluating relevant information about IMC Omnichannel implementation and its impact on consumer satisfaction in the retail context in Indonesia. The research findings indicate that IMC Omnichannel implementation has a significant impact on the satisfaction of retail products and services in Indonesia. The integration of various communication channels allows companies to provide a more comprehensive and consistent shopping experience for consumers. Additionally, service quality, responsiveness to consumer needs, and personalized shopping experiences also play a crucial role in influencing consumer satisfaction in the context of IMC Omnichannel.