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THE INFLUENCE OF PSYCHOLOGICAL CLIMATE AND CHANGE-ORIENTED LEADERSHIP ON PERFORMANCE EMPLOYEES OF PT. WASKITA KARYA (PERSERO), Tbk Ali Efendi Siburian; Prihatin Lumbanraja; Sugih Arto Pujongkoro
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 3 (2024): FEBRUARY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i3.381

Abstract

The aim of this research is to determine and analyze the influence of the psychological climate and change-oriented leadership on the performance of PT. Waskita Karya (Persero), Tbk. employees. The approach used in this research is an associative approach. The population in this research are 200 employees at PT. Waskita Karya, North Sumatra Province, and the sample used in this research were 119 people using Purposive Sampling. Data collection techniques in this study used a questionnaire. The data analysis technique in this study used Multiple Linear Regression, Classic Assumption Test, t-test, and F-test, and Coefficient of Determination. Data processing in this study used the SPSS software program (version 25.00). The results of this research are that there is an influence of psychological climate and change-oriented leadership on the performance of PT. Waskita Karya (Persero), Tbk. employees.
THE INFLUENCE OF PSYCHOLOGICAL CLIMATE AND CHANGE-ORIENTED LEADERSHIP ON EMPLOYEE PERFORMANCE OF PT. WASKITA KARYA (PERSERO) Tbk Ali Efendi Siburian; Prihatin Lumbanraja; Sugih Arto Pujongkoro
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 4 (2024): MARCH
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i4.419

Abstract

The aim of this research is to determine and analyze the influence of the psychological climate and change-oriented leadership on the performance of PT. Waskita Karya (Persero), Tbk. employees. The approach used in this research is an associative approach. The population in this research are 200 employees at PT. Waskita Karya, North Sumatra Province, and the sample used in this research were 119 people using Purposive Sampling. Data collection techniques in this study used a questionnaire. The data analysis technique in this study used Multiple Linear Regression, Classic Assumption Test, t-test, and F-test, and Coefficient of Determination. Data processing in this study used the SPSS software program (version 25.00). The results of this research are that there is an influence of psychological climate and change-oriented leadership on the performance of PT. Waskita Karya (Persero), Tbk. employees.
ANALYSIS OF THE INFLUENCE OF LEADERSHIP STYLE, ORGANIZATIONAL COMMITMENT AND ORGANIZATIONAL CULTURE ON EMPLOYEE PERFORMANCE THROUGH EMPLOYEE JOB SATISFACTION AT THE CUSTOMS AND EXCISE SUPERVISION AND SERVICE OFFICE TYPE MADYA CUSTOMS B MEDAN Maliki Marpaung; Prihatin Lumbanraja; Iskandarini
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 5 (2024): APRIL
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i5.441

Abstract

Human resources are very important and cannot be separated from an organization, whether a company or institution. So it can be said that a company is growing rapidly if it has a lot of competent human resources in their field, otherwise if the human resources are not working with quality then the company's development will be hampered. The main problem that often occurs is the management's lack of attention to employee satisfaction which leads to better work implementation. This research aims to determine and analyze the influence of leadership style, organizational commitment and organizational culture on employee performance through employee job satisfaction at the Medan Customs and Excise Supervision and Service Office of Type B Medan. The type of research used is quantitative research. The population used in this research were 133 employees at the Medan Customs and Excise Supervision and Service Office, Type B Medan, using a saturated sampling technique as many as 133 employees. The data analysis technique in this research uses descriptive statistical analysis and structural equation modeling (SEM). The results of this research show that leadership style, organizational commitment and organizational culture have a positive and significant effect on employee job satisfaction. Leadership style, organizational commitment, organizational culture and employee job satisfaction have a positive and significant effect on employee performance. Apart from that, leadership style, organizational commitment and work culture have a positive and significant effect on employee performance through employee job satisfaction at the Customs and Excise Supervision and Service Office Type Madya Customs B Medan.
THE INFLUENCE OF CUSTOMER REVIEW, BRAND EXPERIENCE AND CUSTOMER SATISFACTION ON REPURCHASE INTENTION IN CARE PRODUCTS MS GLOW IN MEDAN CITY Suci Chasara Nasution; Endang Sulistya Rini; Prihatin Lumbanraja
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 6 (2024): MAY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i6.457

Abstract

MS Glow is one of skincare product brands. Glow in Medan City. Currently there has been a decline in sales of MS Glow care products, this is thought to be due to a lack of interest from the people of Medan City to repurchase MS Glow care products. Low repurchase intention must be addressed immediately considering the increasingly competitive beauty industry in Indonesia. This research aims to determine and analyze the influence of Customer Reviews, Brand Experience and Customer Satisfaction on Repurchase Intention in Care Products MS. Glow in Medan City. The population in this study is the people of Medan City who use MS treatment products. Glow. The sampling technique in this research was non-probability sampling using accidental sampling of 180 respondents. The data analysis method uses Multiple Linear Regression Analysis. The research results show that Customer Reviews have a positive and significant effect on Repurchase Intention. Brand Experience has a positive and significant effect on Repurchase Intention. Customer Satisfaction has a positive and significant effect on Repurchase Intention. Customer Reviews, Brand Experience and Customer Satisfaction have a positive and significant effect on Repurchase Intention.
FACTORS AFFECTING THE PERFORMANCE OF REGIONAL WORK UNIT FINANCIAL MANAGEMENT OFFICIAL (PPK-SKPD) SAMOSIR REGENCY Noven Rina M.R. Sinaga; Prihatin Lumbanraja; Fahmi Natigor Nasution
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 5 (2025): APRIL
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i5.742

Abstract

The performance of PPK SKPD plays an important role in transparent, efficient and accountable regional financial management. Several factors that can influence the performance of SKPD PPK include role clarity, human resource capabilities and job satisfaction. This research aims to analyze the factors that influence the performance of SKPD Financial Administration Officials (PPK) in Samosir Regency. This research is quantitative descriptive research, the population in this research is 32 PPK SKPD Samosir Regency employees, the sampling technique is a saturated sample, data collection is done by conducting documentation studies and questionnaires. The data analysis method uses descriptive statistics and multiple linear regression analysis. The research results show that brightness has a positive and significant effect on employee performance. Human resource development has a positive and significant effect on employee performance. Job satisfaction has a positive and significant effect on performance. Role clarity, human resource development and job satisfaction have a positive and significant effect on performance.
The Influence of Work Discipline, Work Environment and Work Motivation on Employee Performance Through Job Satisfaction in Employees of Perumda Tirtanadi Medan Fitri Dwiana; Prihatin Lumbanraja; R. Hamdani Pasaribu
Indonesian Journal of Business Analytics Vol. 5 No. 4 (2025): August 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijba.v5i4.14959

Abstract

Employee performance is a key element in determining the success of an organization, especially in regional companies engaged in public services such as PERUMDA Tirtanadi Medan. As a provider of clean water services for the people of Medan City and its surroundings, the quality and continuity of service are highly dependent on the effectiveness and efficiency of its employees. Employee performance at PERUMDA Tirtanadi Medan is not optimal, indicated by many employees who still get sufficient, moderate and poor scores in the annual performance assessment. Suboptimal performance at PERUMDA Tirtanadi Medan has disrupted clean water services to the community, increased customer complaints, and decreased public trust in the quality of the company's services. Employees who have optimal performance can encourage the achievement of organizational goals. Many factors cause decreased performance, including work discipline, work environment, work motivation and job satisfaction. This study aims to determine the effect of work discipline and work motivation on employee performance mediated by job satisfaction. This research was conducted on 154 non-leadership employees at PERUMDA Tirtanadi Medan. Data analysis used in this research is outer model and inner model with SmartPLS software. The results revealed that the factor that most influences the performance of PDAM Tirtanadi Medan employees is employee motivation, the second is the work environment, the third is work discipline and the last mediating factor is job satisfaction. Furthermore, the factors that most influence job satisfaction of PDAM Tirtanadi Medan employees are work environment, second work motivation, and third work discipline. For mediating factors that most affect employee performance through job satisfaction of PDAM Tirtanadi Medan employees, namely work motivation, second work discipline, and the third is the employee work environment.
PENGEMBANGAN USAHA MIKRO KECIL DAN MENENGAH (UMKM) KERAJINAN MENJAHIT DAN BORDIR DI KECAMATAN MEDAN AREA KOTA MEDAN Prihatin Lumbanraja; Arlina Nurbaity Lubis; Sitti Raha Agoes Salim
ABDIMAS TALENTA: Jurnal Pengabdian Kepada Masyarakat Vol. 2 No. 1 (2017): ABDIMAS TALENTA: Jurnal Pengabdian Kepada Masyarakat
Publisher : Talenta Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (625.661 KB) | DOI: 10.32734/abdimastalenta.v2i1.2195

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Kegiatan pengabdian pada masyarakat ini bertujuan untuk mengembangkan usaha mikro dalam upaya peningkatan daya saing usaha untuk menggerakkan roda perekonomian Indonesia.Dalam kegiatan ini, pengabdian ditujukan kepada kelompok usaha kreatif yang bergerak dalam usaha pembordiran dan penjahit pakaian.Situasi saat ini menunjukkan bahwa pengaplikasiakn konsep-konsep manajemen, khususnya manajemen usaha, pemasaran, serta penenuan harga masih belum sesuai dari kondisi ideal.Situasi ini memberikan peluang optimalisasi kegiatan usaha jika UMKM berhasil dibina dengan baik. Kegiatan pengabdian dilakukan dalam bentuk sumbangan mesin jahit serta material lainnya yang ditujukan untuk peningkatan produksi dan pelatihan keterampilan pengusaha UMKM anggota kelompok mitra. Pelatih didatangkan secara berkala untuk meningkatkan keterampilan pengusaha yang nantinya akan membantu anggota UMKM lainnya. Penyuluhan diberikan agar pengusaha lebih memahami konsep dan pengaplikasian manajemen dalam kegiatan usaha.Pendampingan diberikan agar penyerapan dan perubahan sikap menjadi lebih optimal.Evaluasi dilakukan untuk melihat perkembangan pengelola UMKM setelah menerika rangkaian kegiatan pengabdian. Hasil yang diperoleh setelah menyelesaikan rangkaian kegiatan pengabdian tergolong memuaskan.Mitra mengalami perubahan mendasar dari berbagai aspek dan menjadi lebih baik dalam mengelola usaha.
THE INFLUENCE OF PSYCHOLOGICAL CONTRACTS AND WORK CLIMATE ON EMPLOYEE DETERMINATION BEHAVIOR THROUGH JOB SATISFACTION AS INTERVENING VARIABLES AT EMPLOYEES OF PT.BANK MANDIRI RETAIL COLLECTION RECOVERY UNIT MEDAN Tulus Andre Leonardo; Prihatin Lumbanraja; Vivi Gusrini Rahmadani Pohan
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 3 No. 2 (2023): April
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v3i2.733

Abstract

This study aims to test and analyze whether the psychological contract affects the job satisfaction of employees of PT Bank Mandiri Unit Retail Collection Recovery Medan. Does the work climate affect employee job satisfaction. Does the psychological contract affect employee deviant behavior. Does the work climate affect employees' deviant behavior. Does job satisfaction affect employees' deviant behavior. Does the psychological contract affect employee deviant behavior through job satisfaction at. Does the work climate affect employees' deviant behavior through job satisfaction on. This study used a quantitative method involving 42 respondents. Data collection was carried out using questionnaires. The results showed that the psychological contract had a significant effect on employee satisfaction at PT Bank Mandiri Unit Retail Collection Recovery Medan. Work climate has a significant effect on employee job satisfaction at PT Bank Mandiri Unit Retail Collection Recovery Medan. The psychological contract has a significant effect on deviant behavior of PT Bank Mandiri Unit Retail Collection Recovery Medan employees. Work climate has a significant effect on deviant behavior of PT Bank Mandiri Unit Retail Collection Recovery Medan employees. Job satisfaction has a significant effect on deviant behavior of PT Bank Mandiri Unit Retail Collection Recovery Medan employees. Psychological contracts have a significant effect on employee deviant behavior through job satisfaction at PT Bank Mandiri Unit Retail Collection Recovery Medan.
THE INFLUENCE OF CONFLICT AND OCCUPATIONAL HEALTH AND SAFETY ON WORK PRODUCTIVITY THROUGH MOTIVATION AT PT. KARYA MUDA NASIONAL IN MANDAILING NATAL Indah Annisa; Prihatin Lumbanraja; Yeni Absah
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 3 No. 2 (2023): April
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v3i2.757

Abstract

This study aims to analyze the low productivity of employees over the past 3 years, improper work equipment, absence of medical checks before carrying out work, incomplete attributes for working in the field and absence of old age insurance for employees. The type of research used in this research is associative research. The population in this study were PT Karya Muda Nasional employees with 80 respondents as the sample. Data collection methods used are using questionnaires, interviews and documentation studies. The data analysis method uses Structural Equation Modeling in Partial Least Square. The results of this study found that conflict has a negative and insignificant effect on employee productivity,
THE EFFECT OF WORK ENVIRONMENT AND COMPETENCE ON EMPLOYEE PERFORMANCE THROUGH SATISFACTION WORK IN RESEARCH AND INNOVATION BODY MEDAN CITY REGION Andre Masago Manik; Prihatin Lumbanraja; Parapat Gultom
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 3 No. 3 (2023): June
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v3i3.952

Abstract

Human resources are individuals who work as a driving force for an organization, both institutions and companies and function as an asset that must improve and develop their abilities so that they can provide good performance to realize the vision and mission that has been set. Matters regarding performance are very important, because performance is one of the most important measures of organizational quality. One of the factors that affect employee performance is the work environment and competence. In addition, job satisfaction is also an important aspect that affects employee performance. The purpose of this research is to analyze the effect of work environment and competency on employee performance through job satisfaction. This research was conducted at the Regional Research and Innovation Agency (Brida) Medan City with a sample of 43 respondents who are permanent employees at the Regional Research and Innovation Agency (Brida) Medan City. The data were analyzed using descriptive analysis and SEM (Structural Equation Model) analysis. The results showed that directly the environment had a positive and significant effect on job satisfaction, content had a positive and significant effect on job satisfaction, the work environment had a positive and significant effect on employee performance, content had a positive and significant effect on employee performance , and job satisfaction had a positive and significant effect on employee performance. indirectly,
Co-Authors Abdul Rahim Matondang Achmad Delianur Nasution Ainun Sakinah L Tobing Ali Efendi Siburian Amlys Syahputra Silalahi Andre Masago Manik Annisa Ika Savira Arlina Nurbaity Lubis Astrea Wulanda Astrid Herera Magdalena Sipayung Beby Karina F. Sembiring Beby Karina Fawzeea Sembiring Beby Kendida Hasibuan Britandy Dwika Suryabhuana Dalimunthe, Ritha F. Dwi Nurul Aisyah Elva Citra Sari Endang Sulistya Rini Erjan Fikry Antari Evawany Yunita Aritonga Fahmi Natigor Nasution Fitri Dwiana Friti Sinta Haryani Tri Puteri Hasman Indah Annisa Indra Aulia Isfenti Sadalia Iskandarini Isma Zulaiha Jihan Sabila Johan Manurung Kartika Dinda Udhaty M Fariz Al Hafiz M. Ikmal Husein Lubis Maliki Marpaung Mario Tondi Partogi Lubis Maulidina Yuliani Meilita Tryana Sembiring Muhammad Ras Muis Muhammad Sadani Nazaruddin Nico Tri Aganta Noven Rina M.R. Sinaga Nur Aisyah Fitri Nurul Huda Chasanah Onrizal Onrizal Parapat Gultom Paula Tamba Pesta Damayanti Pindi Patana Putri Khalijah Tricahyanti Siregar Putri Latifah Anum Qori Fadla Ajmilia R. Hamdani Harahap R. Hamdani Pasaribu R. Meutia Fransiska Raden Mohamad Herdian Bhakti Retno Lestari Reza Syahputra Ritha Dalimunthe Ritha F. Dalimunthe Robert Sanjaya Sembiring Rudi Hartono Samuel Morales Simanjuntak Shalsabilla Shafira Sheila Galuh Syafira Siregar Sitti Raha Agoes Salim Sri Annisa Suci Chasara Nasution Sugih Arto Pujongkoro Tety Novriyanti Zebua Theresa Sisilia Situmorang Theresia Berlian Afrida Tulus Andre Leonardo Utari Tri Handayani Venna Natala Lingga Vivi Gusrini Rahmadani Vivi Gusrini Rahmadani P Vivi Gusrini Rahmadani Pohan Vivi Gusrini Ramadhani yeni absah Yeni Absah Yohana Sarah Margareth Br Simanjuntak Yohara G.M.Tambunan Yuliana Br Tarigan Zulham Afandi Harahap