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Nazaruddin
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ANALYSIS OF INTERNET DATA CUSTOMER DISRUPTION SERVICES TARGET COMPLETION TIME AT THE BUSINESS GOVERMENT ENTERPRISE & WIFI OPERATION UNIT PT. TELECOMMUNICATIONS INDONESIA. TBK (PERSERO) AREA OF NORTH SUMATRA Satria Sitorus; Meilita Tryana Sembiring; Nazaruddin
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 2 No. 8 (2023): JULY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v2i8.178

Abstract

The development of technology and information that continues to occur very rapidly around the world has resulted in developments in the use of the internet in the world. The internet connects one person to another, provides information, as a means of entertainment, as well as a means of communication. Currently, the internet has become a part of human life where it has become a basic need in addition to the need for food, clothing and shelter. The internet, which knows no space and time boundaries, has provided various conveniences for human life in carrying out daily activities, which has led to a high number of internet users in Indonesia.
INFLUENCE OF CAREER OPPORTUNITIES, ORGANIZATIONAL CULTURE, AND THE WORK ENVIRONMENT TURNOVER INTENTION ON PT. RAILINK MEDAN Annisa Maharani; Nazaruddin; Yeni Absah
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 2 No. 11 (2023): OCTOBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v2i11.266

Abstract

This research is motivated by the high level of turnover intention of PT. Railink Medan. Therefore researchers interested in examining whether there is an influence of career opportunity factors, organizational culture and work environment. This research uses quantitative descriptive methods. Obtaining research data is done by distributing questionnaires to all permanent employees in the field of customer service outside of the position of Manager at PT. Railink Medan. The results showed that; (1) the effect of career opportunities on turnover intention is negative and significant; (2) the influence of organizational culture on turnover intention is negative and significant; (3) there is no negative and significant influence of work environment variables on the variable turnover intention at PT. Railink Medan. Therefore, in terms of minimizing the level of turnover intention in PT. Railink Medan so that companies increase opportunities for employees to obtain career opportunities so that employee loyalty is formed to keep working and not leave and look for other jobs outside the company and create a better organizational culture as norms and guidelines to be followed and obeyed by employes.
ANALYSIS OF NEEDS FOR THE NUMBER OF EMPLOYEES BASED ON WORKLOAD CALCULATIONS IN THE COMPANY MEDAN CITY MARKET AREA Dicky Habibie; Nazaruddin; Yeni Absah
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 2 No. 11 (2023): OCTOBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v2i11.269

Abstract

The aim of this research is to determine and analyze the number of employees and workload available in work units (sections, sections or departments) at PD Pasar Kota Medan. This research is quantitative research. According to (Arikunto 2019:27) quantitative research is a research method that, as the name suggests, requires a lot of use of numbers, starting from data collection, interpretation of the data, and the appearance of the results. The sampling technique in this research is the Simple Random Sampling Method. Simple Random Sampling "is taking sample members from a population randomly without paying attention to the strata in that population. The results of the research show that Job Analysis found that in general employee workload is underloaded, only 1 market is overloaded, but there is no need for additional employees. This shows that there is no need to increase the number of PD Pasar Kota Medan employees. Meanwhile, if we look at the Market Units, of the 18 Market Units there are 16 Market Units that are underloaded, 1 Market Unit that is overloaded and 1 Market Unit that is inloaded.
PREPARING A CORPORATE SOCIAL RESPONSIBILITY (CSR) DISTRIBUTION STRATEGY TO CREATE GROUP INDEPENDENCE IN PT PLN (PERSERO) PARENT UNIT IN THE NORTH SUMATRA REGION Benny Candra Kurniawan; Nazaruddin; Iskandarini
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 1 (2023): DECEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i1.310

Abstract

Corporate Social Responsibility (CSR) is a commitment to improving community welfare through free business practices and contribution of company resources. However, the funds provided only created dependency and some businesses were even forced to close because they were unable to be independent. The Asset Based Community Development method is in line with the CSR spirit to improve community welfare. Therefore, the stages carried out in the research are collecting asset data, determining targets, developing asset-based strategies, determining the duties and responsibilities of each actor, and preparing steps to achieve the strategy that has been prepared. In this way, eight strategies were obtained which aimed at community independence and increasing the income of community members.
PERFORMANCE MEASUREMENT USING HUMAN RESOURCE SCORECARD AT PT. JAYA FARM 7 Stella Angelina; Nazaruddin; Yeni Absah
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 4 (2024): MARCH
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i4.392

Abstract

Performance measurement that is not comprehensive will result in performance measurement that is not optimal, resulting in a lack of awareness in evaluating the performance of human resources. The performance measurement carried out by the company is still not optimal in determining the part of employee performance that needs to be evaluated with the aim that employee performance in the long term will achieve the company's targets. Performance measurement is carried out using the Human Resource Scorecard based on 4 perspectives, namely the Financial Perspective, Customer Perspective, Internal Business Process Perspective, and Learning and Growth Perspective. The measurement also uses the Analytical Hierarchy Process (AHP) 6 method to determine the weight of importance for each Key Performance Indicator (KPI). In the results of research using the Human Resource Scorecard, there are 10 strategic targets consisting of 2 strategic targets from a financial perspective, 2 strategic targets from a customer perspective, 4 strategic targets from a business process perspective and 2 strategic targets from a growth and learning perspective. The research results after weighting show that the financial perspective has the highest priority weight. Based on the strategic target of producing 10 KPIs, of which there are 5 KPIs that have not reached the company target consisting of production income levels, employee satisfaction, turnover rates, work accident rates and DOC depletion rates - and 5 KPIs that have reached the company targets consist of operational costs, meeting implementation. /evaluation, employees who meet the company's needs, employees' ability to innovate and the amount of employee training.
DESIGNING A STRATEGY MAP BASED ON BALANCE SCORECARD IN PERUMDA TIRTA SILAU PIASA ASAHAN DISTRICT Gita Putri Desiana Daulay; Abdul Rahim Matondang; Nazaruddin
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 4 (2024): MARCH
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i4.402

Abstract

Research conducted at Perumda Tirta Silaupiasa, Asahan Regency aimed at designing a strategy map based on a balanced scorecard, because the company was still unable to achieve targets and align with the company's vision and mission. This research uses descriptive qualitative methods. Primary data was collected through interviews and secondary data was obtained through company documents and related literature. The results of research at Perumda Tirta Silaupiasa, Asahan Regency, the vision and mission are effective, but they still do not include the values ​​adhered to by the company. SWOT analysis which shows the company's strengths, weaknesses, opportunities and threats produces 13 strategic targets which are classified into four balanced scorecard perspectives, namely, 3 strategic targets from a financial perspective, 6 strategic targets from a customer perspective, 2 strategic targets from an internal business process perspective and 2 strategic targets strategy on a learning and growth perspective. Then, the strategy targets are displayed in the form of a strategy map.
THE INFLUENCE OF ORGANIZATIONAL CHANGE ON PSYCHOSOCIAL AND ITS IMPACT ON ORGANIZATIONAL PERFORMANCE WITH LEADERSHIP AS A MODERATOR AT THE NORTH SUMATRA PROVINCE BKKBN REPRESENTATIVE Eka Yulinda Prasetyowati; Isfenti Sadalia; Nazaruddin
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 6 (2024): MAY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i6.458

Abstract

In facing very rapid changes in the strategic environment, the Indonesian Government needs dynamic, agile and adaptive governance management. To make this happen, a streamlined bureaucracy is needed so that strategic decisions can be made quickly and according to needs. So it is necessary to simplify the bureaucracy (delayering) which touches the root of the problem and changes the ASN mindset to encourage innovation. The simplification of bureaucracy has resulted in major changes to the ASN work system mechanism. These changes include: organizational structure, authority relationships, coordination mechanisms, job descriptions, span of control, employee work patterns. These changes have an impact on employee performance and organizational performance. The aim of this research is to analyze the factors that influence Employee Readiness for Change at the North Sumatra Province BKKBN Representative. Data analysis in this research uses Structural Equation Modeling (SEM) based on Partial Least Square (PLS). This research measures the influence of Organizational Commitment, Employee Engagement, and Perceived Organizational Support on Employee Readiness for Change. The research results show that Organizational Commitment and Perceived Organizational Support have a significant effect on Readiness for Change. Meanwhile, Employee Engagement did not show a significant influence on Readiness for Change among North Sumatra Province BKKBN Representative employees. The R-Square value of the Readiness for Change (Y) variable is 0.894, which means that the variables Organizational Commitment (X1), Employee Engagement (X2) and Perceived Organizational Support (X3) are able to influence 89.4%, while the remaining 10.6% influenced by other variables not examined in this research.
SENTIMENT ANALYSIS ON PLN MOBILE APPLICATION USERS' OPINIONS TO IMPROVE THE QUALITY OF PLN MOBILE SERVICES Febry Claudia Nabasa Siahaan; Nazaruddin; Beby Karina Fawzeea
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 7 (2024): JUNE
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i7.490

Abstract

transmission and distribution of electric power. PT PLN always strives to improve service to customers by creating creative, reliable and high quality service products. PT. PLN also launched a customer service application, namely PLN Mobile, in 2016 to meet all customer needs and provide convenience and a different electricity service experience. The existence of the PLN Mobile service application is one of the transformations to provide the best service for customers. The existence of PLN Mobile will give rise to sentiment in society, so researchers propose research using sentiment analysis to find out consumer opinions about the PLN Mobile application. This research uses the Naive Bayes algorithm with the help of RapidMiner software. The first stage is crawling the data and then processing it with various attributes such as document cleaning, tokenization process, transform cases, stopwords removal and filtering. Next, Naive Bayes modeling will be carried out and tested to obtain accuracy values. The data processed was 1068 data and divided into 320 training data and 748 testing data. The Naive Bayes accuracy result is 70.28%.
RISK MITIGATION FOR THE ADDITION OF PUBLIC ELECTRIC VEHICLE CHARGING STATIONS (SPKLU) AT PLN UP3 BOGOR Warhamni Samahdina; Nazaruddin; Mailita Tryana Sembiring
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 2 (2025): JANUARY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i2.661

Abstract

Petroleum as a result of current energy production, sooner or later petroleum will run out. For that, besides saving the use of energy from non-renewable natural resources, we must also look for alternative sources of new energy to meet energy needs that cannot be stopped anymore. Renewable electrical energy is energy that has a sustainable process such as solar power, wind power, water currents, geothermal energy, and biomass power. And currently the need for renewable electrical energy is important amidst the issue of global warming.
STRATEGY TO INCREASE ANNUAL PREMIUM EQUIVALENT (APE) FROM BANCASSURANCE PRODUCTS AT BCA REGIONAL OFFICE V MEDAN Pinta Serli Waty Lumban Toruan; Nazaruddin; Meilita Tryana Sembiring
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 2 (2025): JANUARY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i2.675

Abstract

This study discusses strategies to increase Annual Premium Equivalent (APE) for bancassurance products at BCA Regional Office V Medan. The main focus is to utilize internal strengths, such as digital technology through BCA Mobile, to support efficient distribution and expand product reach. The analysis shows opportunities from increasing public awareness of the importance of insurance, supported by financial inclusion and technological developments. However, tight competition and stricter regulations are challenges that need to be overcome with product innovation, customer education, and the use of big data to personalize offers. The strategy involves strategic collaboration with agents and brokers, as well as optimizing digital channels for marketing and distribution. The resulting recommendations can significantly increase APE through product diversification and expansion of distribution networks, while also responding to the needs of the growing market.
Co-Authors Abdul Rahim Matondang Aditya Sapta Nugraha Ainol Mardhiah Aiyub Akbar, Musthafa Amaro, Moegiratul Andersen Anindityo Aryo Saloko Anisa Purnamasari Annisa Maharani Anuar, Kaspul Apriyanti Arie Lestari, Sari Arinanda Ariyani, Mutia Devi Atikah Rifki Awaludin Martin Azizah Baiq Rien Handayani, Baiq Rien Bambang Prahoro Aji beby karina fawzeea Benny Candra Kurniawan Candra Irianto Chaidir, Andreasen Proicnius Chandra Aditiya Cupu, Dedi Rosa Putra Cut Sukmawati Daulay , Afrahul Fadhila Dedi Krismiadi Dicky Habibie Dina, Hasnia Effan Budiawan Eka Ariefyanto Putra Eka Yulinda Prasetyowati Erni Junaida Feblil Huda Febry Claudia Nabasa Siahaan Ferry Adriyan Gapar Gita Putri Desiana Daulay Grace Shella Karisma Gun Faisal Gunawan, Resky Hafis Ghifari, Rahmat Hakim Nasution, Lukman Hardiansyah Hasniah Dina Helmi Situmorang, Syafrizal Herisiswanto Hutwan Syarifuddin Indriani, Cece Isfenti Sadalia Iskandarini Juli Andry La Ode Ardiansyah Lisnawati Lubis, Fitriani Surayya Mailita Tryana Sembiring Marzuki Masriwati, Sitti Meilita Tryana Sembiring, Meilita Tryana Meri Andriani Mira Muhammad Alfitrah Muhammad Anggia Muchtar Muhammad Nur Muhammad Rizki Munthe, Al Akhyar Murniati Nasrol Akmal Noercholis Rafid. A Nofirza Nova Noviyanti, Wa Ode Noviati Perkasa, Yogi Pinta Serli Waty Lumban Toruan Pongdatu, Merry Pratama Nasution, Fahri Prindo Pranata Tarigan Radhiah Rahma Zuhra Rama Yoedha Satria Ratna Herlina Recky Rifki Alfarizi Rika Puspita Dewi Rika Taslim Rinaldi Safril Safar Saifuddin Sasmita, Evi Satria Sitorus Siti Mariyah Sofyan Hadi Solihin Somadona, Sonia Sri Widyastuti Stella Angelina Sugih Arto Pujangkoro Suherman Suraya Lubis, Fitriani Suripto, Heri Syafri Tarmizi Usman Teuku Alfiady Ti Aisyah TO Rajagukguk Umam, Muhammad Isnaini Hadiyul Wardana , Ade Alwi Warhamni Samahdina Warman Fatra, Warman Weriono Widyawati Wulandami, Try Yeni Absah Yusnayanti, Cici Ziah, Nurhalida Zoahira, Wa Ode Aisa Zulfan Zuya, Novika