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Journal : Solidaritas

STANDAR PELAYANAN PUBLIK DALAM PENGURUSAN KARTU KELUARGA DAN KARTU TANDA PENDUDUK PADA KANTOR PEMERINTAHAN KECAMATAN COLOMADU Afandi, Moh Yusuf; Suwardi; Sugiyarti, Sri Riris
Solidaritas Vol 8 No 1 (2024): Solidaritas
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Slamet Riyadi Surakarta

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Abstract

This research is "Public Service Standards in Arranging Family Cards andResident Identity Cards at Colomadu District Government Offices". InColomadu District there is a need to improve services because there are stillproblems with delays in making and publishing population administrationdocuments because the SOP has not been implemented optimally. Public Service Standards in Managing Family Cards and Resident IdentityCards at the Colomadu District government office were analyzed using thepublic administration service quality theory from Zeithaml, Berry andParasuraman in Fandy Tjiptono, (2005:70), there are 5 indicators, namelytangible dimensions, reliability dimensions, responsiveness , service qualityassurance, care. The results of this research can be concluded that public servicestandards in making KK and KTP at the Colomadu District government officeare good, such as having service support facilities, clear service procedures,employee ability to use tools during the service process, employee ability toprovide information to the public, respond every service user who wants to getservices, provides cost guarantees and guarantees of certainty in KK and KTPservices, Colomadu District public services have implemented care and put theinterests of service users first, employees serve with courtesy and non-discrimination, employees also accept suggestions and criticism from the publi
PARTISIPASI MASYARAKAT DALAM PENGEMBANGAN DESA WISATA DESA SENDANG KECAMATAN WONOGIRI KABUPATEN WONOGIRI Rahmawati, Dewi Aprilia; Suwardi; Winduro, Wirid
Solidaritas Vol 8 No 1 (2024): Solidaritas
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Slamet Riyadi Surakarta

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Abstract

Community involvement in the development of the Sendang Piniri Tourism Village,located in Sendang Village, Wonogiri District, Wonogiri Regency, is an important aspectin efforts to achieve sustainable development. This research aims to analyze and describehow the community participates in the development of the tourist village. A qualitativeapproach was used in this research by referring to the theory of levels of communityparticipation put forward by Amstein (1969). According to the classification proposed byYadav (2018), there are four types of community participation, namely participation indecision making, implementation of activities, monitoring and evaluation, and utilizationof the results of tourism village development. Data was collected through observation, interviews and documentation, then analyzed using the stages of collection, reduction,presentation and drawing conclusions. The results show variations in communityparticipation patterns. Overall, community participation in the development of theSendang Pinilih Tourism Village shows a varied pattern, where several stages show agood level of participation. However, there is a need to increase participation in certainareas such as monitoring and evaluation.Keyword: community participation, tourism village development, Wonogiri.
Co-Authors Aan Efendi Abdul Hakim Adi Prasetyo ADIL, AHMAD Afandi, Moh Yusuf Afilia Perwati Agung Mugi Prabowo Agung Mugi Widodo Ahya Fathul Khoeriyah Aidah Rahmah Alviani Yulyana Fertiaz Andi Setiawan Andryawan Anggoro Mukti, Alfian Anisa Ika Pratiwi Arga Arga, Arga Arif Billah, Arif Arsyad, Muh. Nur Fajar Asep Ahmad Z.A Asiah Jamil Auliya Safira Putri Aulria, Siti Nurhaliza Mutia Bagus Andika Fitroh Bintoro, Moch. Boboy, Yuni Marsalina Boediningsih, Widyawati Budiyanto, Azis Burhanuddi, Sudirman Choirul Anwar DARYONO Dewi, Tria Rosana Diah Ambarumi Munawaroh Dina Indriana Dody Haryadi Dyah Ochtorina Susanti Edy Saputra Efendi, A'an Ehwanti Eko Susilo Emanto Fahamsyah Endang Nurhayati Endang Sulistyaningsih, Tuti Setyaningrum, Didik Indradewa Achmadi Priyatmojo dan Erika Meidina F. Silvi Dwi Mentari FAHRIZAL Faradilla Femmy Silaswaty Faried Fitri Rokhimah Hariyadi, Rahmat Henky Agung Nugroho Hermanu Widjaja, Hermanu Heru Iswanto, Azis Hudain, Muh. Adnan Humiati Ida Bagus Budhi Surya Adnyana Idris, Maulana Fahmi Ikhsan Zulkarnaen Ilmi, Andi Taufiq Nur Imam Suyudi Irma Wardani Irvan Irwanto, Meizal Jalane, Mildrett De Fatima Jamaluddin, Juniarto Karim, Achmad Khoirunisa Rahmadia Kossay, Methodius Kristina Sulatri La Mudi Libria Widiastuti M. Noor Harisudin M. Rachmat Kasmad M.J NASHIR Mamluaturrahmatika, Annisa Mappaompo, M. Adam MMSI Irfan ,S. Kom Moh. Ali Muh Syahrul Saleh Muhammad Munib Khusni Malik Muhammad Risky Suwardi Nanang Adie Setyawan Nasution, Uji Kuatro Neneng Roiyatul Muawanah Nunik Agustriani Nur Adilah Nurfina Aznam Nurussyariah Oktariani, Putri Pifi Nugraheni, Jacika Pramono Hadi Purwanti Putri Awaliya Dughita Putri Pratiwi Rahman, Mujibu Rahmawati, Dewi Aprilia Rahmi Ramli Randrikasari, Octaviana Ratmo Rerung, Charmila Tandi Restu Budiyanti Rini Dwiastutiningsih Rizky Ardiansyah Sipayung Roby Rohita Rujiman RUSMINI Sabar, Muhammad Sardi Saptianing Sesatonis, Yos Adoni Sesatonis Shofia, Nisa Sholiha, Nabila Fairuz Sigit Ari Prabowo, Sigit Silfiah, Rossa Ilma Sirojuzilam Hasyim Slamet Riyadi Solikah, Umi Nur Sri Harti Widyastuti Sri Mayasari Sri Riris Sugiyarti Stenly R. Paparang Sudiadharma Surya, Ibnu Susapti, Peni Syahruddin Syamsuddin Thomas Aribowo Kristianto Tjahyandari Suryaningtyas1, Dyah Tubagus, Muh Tubagus Naufal Fahmi Vatiana Satyani Venny Indria Ekowati Vera Sylvia Saragi Sitio Vidi Mercyana Wahyu Hidayat Wahyuddin Wawan Kurniawan Wilar, Gustafo Johansen Winduro, Wirid Yuanita Yuanita FD Sidabutar Yudhia Ismail Zainal, Zainal Abidin