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All Journal Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan International Journal of Supply Chain Management Ekono Insentif IKRA-ITH EKONOMIKA JIKA: Jurnal Ilmu Keuangan dan Perbankan GEMA EKONOMI Journal Of Management Science (JMAS) Syntax Idea Jurnal Abdi Insani Abdimas Galuh: Jurnal Pengabdian Kepada Masyarakat Jurnal Scientia Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Ilmu Sosial, Manajemen, Akuntansi dan Bisnis Economics and Digital Business Review Pasundan International of Community Services Journal (PICS-J) Insight Management Journal International Journal of Marketing and Human Resource Research Operations Research: International Conference Series Jurnal Ekonomi Bisnis, Manajemen dan Akuntansi (JEBMA) Journal Of Business, Finance, and Economics (JBFE) JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Prosiding Konferensi Nasional PKM-CSR eCo-Fin Jurnal Ilmiah Mahasiswa (JIMAWA) International Journal Administration, Business & Organization Jurnal Economica: Media Komunikasi ISEI Riau Jurnal Bisnis Kompetitif Journal of Artificial Intelligence and Digital Business Eduvest - Journal of Universal Studies JURNAL EKONOMI BISNIS DAN MANAJEMEN Jurnal Ekonomi Bisnis dan Manajemen Inaba of Community Services Journal Greenation International Journal of Economics and Accounting
Andre Suryaningprang
Universitas Indonesia Membangun
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Optimizing The Financial Domain With Robotic Process Automation: Invoice Data Extraction Andre Suryaningprang; Yoyo Sudaryo; Riyandi Nur Sumawidjaja; Andhika Mochamad Siddiq; Dedi Supiyadi
Jurnal Aplikasi Bisnis dan Manajemen Vol. 11 No. 1 (2025): JABM, Vol. 11 No. 1, Januari 2025
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.11.1.255

Abstract

Background: The industrialization process has led to the automation of business processes with the goal of economic efficiency. This research was conducted at a trading company that requires an effective administrative process with time efficiency. So this need becomes a reason for the need for technology. Currently, a new technology has emerged that will revolutionize how humans work in companies, namely Robotic Process Automation.Purpose: This study focuses on first, proposing a model in the scope of financial domain, especially in invoice processing and reconciliation. Second, proposing an RPA solution using UI Path which can be used to improve invoice processing and reconciliation processes. Design: This study uses the Design Science Research (DSR) methodology, so that the research object is the framework of the design itself. There are several steps taken to build RPA, namely (1) Problem Analysis and Motivation, (2) Determining Solution Goals, (3) Designing and Developing Solutions (4) performance evaluation. From the research, the results show that RPA performance has met expectations in terms of: speed.Finding/ Result: The findings of this study indicate that there are limitations in implementation due to variations in invoice formats across different companies. As a result, there is a need for ongoing adjustments and regular updates to the system and hardware to accommodate changes in invoice formats and business processes of each company.Conclusion: According to the study's findings it was concluded that RPA model has a good performance and has already met the side's expectations in terms of speed.Originality/ value (state of the art): The use of Robotic Process Automation (RPA) in financial processes, notably invoice data extraction, is a cutting-edge technology that improves financial efficiency and accuracy. This study, conducted on an Indonesian trading organization, reveals how RPA may be used to streamline financial workflows by automating repetitive, time-consuming procedures, minimizing human error, and enhancing data management processes. Keywords: financial domain, robotic process automation, Design Science Research (DSR), data management, invoice formats
THE OPTIMIZATION OF MARKETING CHANNELS TO INCREASE BUSINESS INCOME OF LEMON FARMERS IN LEMBANG, INDONESIA Listri Herlina; Andre Suryaningprang; Ridma Meltareza
Inaba of Community Services Journal Vol. 1 No. 1 (2022): Volume 1 No. 1, June 2022
Publisher : Universitas INABA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56956/inacos.v1i1.23

Abstract

West Bandung Regency, West Java has various types of agricultural products. One of the agricultural products produced is lemon. From the time the pandemic occurred at the end of 2019 until it peaked in 2020 and 2021 demand for lemons increased by 81%. However, at this time in 2022, there is a 50% decrease in demand which has resulted in the income of lemon farmers dropping significantly. One of the causes of the decline in demand is that lemon farmers only focus on a few regular consumers who order large quantities of lemons, as a result, when market demand falls, these consumers will automatically lower their orders. In addition, farmers are unskilled in marketing lemons because they are only used to relying on a few consumers, which makes their garden yields pile up, causing losses. The purpose of this paper is to determine the optimization of effective marketing channels so as to increase the income of lemon farmers.
Pengaruh Kualitas Pelayanan, Brand Image dan Pengalaman Pelanggan Terhadap Kepuasan Konsumen Jasa Logistik Lalamove Rio Ari Ramadhan; Andre Suryaningprang; Mochammad Mukti Ali; Dadan Abdul Aziz Mubarok
IKRAITH-EKONOMIKA Vol. 8 No. 3 (2025): IKRAITH-EKONOMIKA Vol 8 No 3 November 2025
Publisher : Universitas Persada Indonesia YAI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh kualitas pelayanan, brand image, dan pengalaman pelanggan terhadap kepuasan konsumen pada layanan jasa logistik Lalamove di Kota Bandung. Penelitian ini dilatarbelakangi oleh meningkatnya kebutuhan layanan pengiriman berbasis digital serta munculnya berbagai keluhan konsumen terkait keamanan dan kualitas proses pengiriman yang berdampak pada tingkat kepuasan pelanggan. Populasi penelitian adalah masyarakat Kota Bandung yang pernah menggunakan jasa Lalamove, dengan jumlah sampel sebanyak 100 responden yang diperoleh melalui teknik purposive sampling. Pengumpulan data menggunakan kuesioner, sedangkan teknik analisis data dilakukan dengan uji validitas, reliabilitas, asumsi klasik, regresi linier berganda, uji t, uji F, dan koefisien determinasi melalui aplikasi SPSS versi 26. Hasil penelitian menunjukkan bahwa kualitas pelayanan, brand image, dan pengalaman pelanggan berpengaruh positif serta signifikan baik secara parsial maupun simultan terhadap kepuasan konsumen. Kontribusi ketiga variabel tersebut terhadap kepuasan konsumen tercatat sebesar 74,4%, sedangkan 25,6% dipengaruhi oleh variabel lain di luar penelitian. Temuan ini menegaskan bahwa semakin baik pelayanan yang diberikan, semakin positif citra merek, serta semakin baik pengalaman pelanggan, maka semakin tinggi pula tingkat kepuasan konsumen terhadap layanan logistik Lalamove.
Co-Authors Abdul Aziz Mubarok, Dadan Abdul Aziz, Dadan Adhima, Rio Fauzan Al Rasyid, Aly Andhika Mochamad Siddiq Andrey Satwika Yogaswara Anka Fandini Aprilliani, Pritta Arie Hendra Saputro Auliya, Nisa Ayatika, Arini Chaidir, Moehammad Ilham Dadan Abdul Aziz Dadan Abdul Aziz Dadan Abdul Aziz Mubarok Dadan Abdul Aziz Mubarok Dayona Ismail, Gurawan Dayona, Gurawan Dedi Supiyadi Deni Hamdani Detya Wiryany Disman Disman Ellen Rusliati Erna Herlinawati Fajar, Moh. Wisnu Fanji Wijaya Fany Oktaviani Febriyanti, Diah Fitri Julianti Gunawan, Wulandari Gurawan Dayona Ismail Gurawan Dayona Ismail Herlina*, Listri Herlinawati , Erna Herwanda, Eliza Icha Sandrina, Icha Sandrina Ida Farida Oesman Ihwan Nudin, Mohammad Rizky Indah, Dewi Yuliati Ismail, Gurawan Dayona Jaja Suteja Jaya, Rama Chandra Kaniasari Wulan Dewi Khoirunnisa, Asyifa Lella N Q Irwan Listri Herlina Listri Herlina Manasye Arveni Sinamo Maulani, Magfira Gifani Meilani, Haifa Syafira Mohammad Daffa Nugraha Muhamad Raji, Padil Mukti Ali, Mochammad Muldiani, Nadia Mulyaningrum Mulyaningrum MULYANINGRUM SUDIBYO Muttaqin, Ridlwan Ningsih, Inka Yusnia Elya Nisa, Syakila Sakinatun Nuradina, Kartika Nurillah, Dewi Fitriani Nurshifa Putri Irawan Permana, Ari Putri, Salma Sofyanti R. Rheina Amalina Iskandar Rafli Putra Pratama Rahmawati, Lira Rahmawati, Reni Ramdan, Ahmad Taufiq Maulana Rasti Ristiya Ratih Hurriyati Recky, Recky Ridho Riadi Akbar Ridma Meltareza Ridwan Ridwan Rika Rahmawati Rio Ari Ramadhan Ristiya, Rasti Riyandi Nur Sumawidjaja Riyandi Nur Sumawidjaja Riyandi Nur Sumawidjaja Riyandi Nur Sumawidjaya Rizkyanti, Mira Sayyidinaa Zahra Ridha Pramitha Siddiq, Andhika Mochamad Siti Nur Asyifa, Alma Sofianti, Nunung Ayu Sonia Chandra Utami Suci Fauziah Lestari Sudaryo , Yoyo Sufyani, Mujibah Achyar Suhendra Suhendra Sumawidjaya, Riyandi Nur Supiyadi , Dedi Supiyadi, Dedi Suryatna, Tri Tawaqal, Rizki Surya Wanda, Syalwa Nazhifah Aulya Wentri Merdiani Wini Fetia Wardhiani Wulandari Gunawan Yoyo Sudaryo Yoyo Sudaryo Zalzabila Arzeta Putri Zamzam, Rizqi Darmawan Zulfiqar, Mochammad