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Swasti, Ika Korika
Universitas Pembangunan Nasional Veteran Jawa Timur
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The Mediating Role of Organizational Commitment in the Influence of Workload and Emotional Exhaustion on Employee Performance Ratri, Lintang Mutiara; Swasti, Ika Korika; Rosyanti, Daisy Marthina
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 9, No 2 (2025): Journal of Humanities and Social Studies
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v9i2.12105

Abstract

Along with the increasing global population and the rising prevalence of diseases, the demand for healthcare professionals continues to grow. A shortage of healthcare workers, limited healthcare budgets, as well as issues related to quality and safety have led to the need for initiatives to redesign the healthcare workforce. The purpose of this study is to examine how workload and emotional exhaustion affect employee performance among staff at the Utama Community Health Center in Semanding District. This study also investigates the mediating role of organizational commitment. The research employs the Partial Least Squares (PLS) method, which has the capability to examine relationships between variables. The sampling technique used is a saturated sample, consisting of 73 respondents. The results of this study indicate that workload has a negative and significant effect on employee performance; emotional exhaustion also has a negative and significant effect on employee performance; workload has a negative and significant effect on employee performance through the mediating role of organizational commitment; and emotional exhaustion has a negative and significant effect on employee performance through the mediating role of organizational commitment among staff at the Utama Community Health Center in Semanding District.
Influence of Work-Life Balance, Career Development, and Compensation on Generation Z’s Turnover Intentions in Surabaya Virginia, Savira Vagantree; Ika Korika Swasti
International Journal of Economics and Management Sciences Vol. 2 No. 4 (2025): November : International Journal of Economics and Management Sciences
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijems.v2i4.891

Abstract

This study aims to analyze the influence of work life balance, career development, and Compensation  on turnover intention among Generation Z employees in Surabaya. The research used a quantitative method with a survey approach, distributing online questionnaires to 100 respondents who belong to Generation Z. Data were analyzed using the Partial Least Square (PLS) technique with the help of SmartPLS 3.0 software. The results show that work life balance, career development, and Compensation  have a negative and significant influence in reducing turnover intention. Generation Z employees who experience a balance between work and personal life, have career development opportunities, and receive adequate Compensation  tend to show higher loyalty to the company.
Perceived Supervisor Support as a Mediator Between Flexible Working Arrangements and Employee Performance in a Work From Home Rachellia Abitha Daniswara; Ika Korika Swasti
International Journal of Economics and Management Sciences Vol. 2 No. 4 (2025): November : International Journal of Economics and Management Sciences
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijems.v2i4.949

Abstract

The shift towards flexible working arrangements (FWA), especially in the context of remote work or work-from-home (WFH) settings, has prompted organizations to rethink how flexibility impacts employee performance. While FWA offers potential benefits such as improved work-life balance and autonomy, it can also create challenges related to time management, coordination, and communication—particularly in the absence of adequate support from supervisors. This study addresses the problem of whether work flexibility alone is sufficient to enhance employee performance, or if perceived supervisor support (PSS) serves as a mediating factor in this relationship. The objective of this research is to investigate the role of PSS as a mediator between FWA and employee performance. A quantitative research method was employed, with data collected via structured questionnaires distributed to 35 employees working under flexible arrangements. The collected data were then analyzed using statistical techniques to assess both direct and indirect relationships among the variables. The findings indicate that while FWA does not directly improve employee performance, it significantly enhances employees’ perception of supervisor support. Furthermore, PSS was found to have a strong positive influence on performance outcomes. These results suggest that flexibility in work arrangements must be complemented by consistent and active supervisory engagement to yield positive effects on employee performance. In conclusion, the study emphasizes that PSS plays a critical mediating role in the FWA–performance link. Organizations seeking to implement or optimize flexible work policies should prioritize supervisor training and engagement strategies to ensure that flexibility translates into measurable performance improvements. Future research may explore these dynamics in larger populations and across different industries.
Analysis of Lecturer Performance With Job Satisfaction as A Mediation Variable at Nazhatut Thullab Al-Muafa University, Sampang Maksum, Muhammad Iqbal; Nur, Dhani Ichsanuddin; Swasti, Ika Korika
Economics and Business Journal (ECBIS) Vol. 3 No. 6 (2025): September
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v3i6.243

Abstract

This study aims to analyze the influence of leadership and work motivation on lecturer performance, both directly and indirectly through job satisfaction as a mediating variable at Nazhatut Thullab Al-Muafa University, Sampang. This study used a quantitative approach with the SEM-PLS method. The study population was all 66 permanent and non-permanent lecturers, using a census method (total sampling). The primary theory underlying this study is Goal Setting Theory. This study used a quantitative approach with the Structural Equation Modeling-Partial Least Squares (SEM-PLS) method. The results show that leadership can contribute to lecturer performance. Work motivation contributes to lecturer performance. Leadership contributes to lecturer performance through job satisfaction. Similarly, motivation contributes to lecturer performance through job satisfaction. These findings theoretically sharpen and expand the concepts discussed, and practically can serve as guidelines for Nazhatut Thullab Al-Muafa University, Sampang, in improving lecturer performance, evaluating, and driving institutional progress.
The Influence of Competence and Work Experience on The performance of The People's Economy Bank With Democratic Leadership as an Intervening Variable Yudiarsa, I Nyoman; Yuniningsih; Swasti , Ika Korika
Economics and Business Journal (ECBIS) Vol. 3 No. 6 (2025): September
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v3i6.242

Abstract

This study aims to analyze the influence of leadership and work motivation on lecturer performance, both directly and indirectly through job satisfaction as a mediating variable at Nazhatut Thullab Al-Muafa University, Sampang. This study used a quantitative approach with the SEM-PLS method. The study population was all 66 permanent and non-permanent lecturers, using a census method (total sampling). The primary theory underlying this study is Goal Setting Theory. This study used a quantitative approach with the Structural Equation Modeling-Partial Least Squares (SEM-PLS) method. The results show that leadership can contribute to lecturer performance. Work motivation contributes to lecturer performance. Leadership contributes to lecturer performance through job satisfaction. Similarly, motivation contributes to lecturer performance through job satisfaction. These findings theoretically sharpen and expand the concepts discussed, and practically can serve as guidelines for Nazhatut Thullab Al-Muafa University, Sampang, in improving lecturer performance, evaluating, and driving institutional progress. Kata Kunci: Leadership, Work Motivation, Job Satisfaction, Lecturer Performance
Profesionalisme SDM Sebagai Mekanisme Pengaruh Rekrutmen Dan Kompetensi Terhadap Kinerja Organisasi Ghaniynaafi, Ladiniar Syiam'Sia Prameswari; Swasti, Ika Korika
Jurnal Manajemen dan Bisnis Indonesia Vol. 11 No. 1 (2025): Edisi Bulan Juni 2025
Publisher : Universitas Muhammadiyah Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32528/jmbi.v11i1.2910

Abstract

Manajemen sumber daya manusia merupakan bagian penting dalam organisasi, termasuk birokrasi pemerintahan. Oleh karena itu, diperlukan adanya sumber daya manusia yang terampil dan professional untuk mendukung organisasi dalam meningkatkan kinerja organisasi. Rekrutmen dan kompetensi merupakan dua faktor penting yang mempengaruhi profesionalisme SDM dan secara tidak langsung dapat mempengaruhi hasil kinerja organisasi. Penurunan jumlah kuota rekrutmen serta penurunan jumlah SDM yang mengikuti pelatihan dan pengembangan keterampilan dibandingkan tahun sebelumnya berdampak pada penurunan kinerja organisasi. Oleh karena itu, penelitian ini dilakukan untuk mengetahui pengaruh rekrutmen dan kompetendi terhadap kinerja organisasi melalui profesionalisme SDM sebagai variabel intervening. Metode penelitian yang digunakan yaitu penelitian kuantitatif, teknik pengambilan sampel menggunakan teknik non-probability sampling dengan purposive sampling sebanyak 60 responden dari 148 pegawai lembaga birokrasi. Data dikumpulkan menggunakan kuesioner dan dianalisis menggunakan metode Partial Least Square (SEM PLS). Hasil penelitian menunjukkan bahwa rekrutmen tidak berpengaruh positif dan tidak signifikan terhadap kinerja. Kompetensi berpengaruh positif dan signifikan terhadap kinerja. Rekrutmen berpengaruh positif dan signifikan terhadap kinerja melalui profesionalisme SDM. Kemudian kompetensi berpengaruh positif dan signifikan terhadap kinerja melalui profesionalisme SDM. Waktu rekrutmen yang efektif serta keterampilan SDM dapat meningkatkan kualitas kinerja organisasi. Dan mendukung responsivitas Lembaga dalam mengelola SDM untuk menghadapi perubahan juga kebutuhan pegawai.
The Influence of Job Satisfaction and Organizational Commitment on Employee Turnover Intention Radar Kediri Anggraini, Fitria Dedek; Swasti, Ika Korika
East Asian Journal of Multidisciplinary Research Vol. 3 No. 8 (2024): August 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/eajmr.v3i8.10678

Abstract

Business competition means that companies must understand that human resources are assets that must be maintained in which employees have a big role and contribute to the companies operational activities. However, in reality, maintaining a workforce is not easy, turnover is a coomon phenomenon in the business environment. Factors that can influence turnover are job satisfaction and organizational commitment. This problem also occurs in Radar Kediri. The employee turnover rate at this company is quite high, namely 34,4% in 2020. The aim of this research is to examine how the level of job satisfaction and organizational commitment influences employee turnover at Radar Kediri. This research uses quantitative methods which is processed using Smart PLS software version 4. The population in this research is all Radar Kediri employee, totaling 53 and a sample of 53 respondents determined using the saturated sampling method. The analysis techniques are Sem PLS and bootstrapping. The result of this study indicate that job satisfaction and organizational commitment have a negative effect on turnover intention. 
The Influence of Proactive Work Behaviour, Organizational Climate, and Employee Engagement on Employee Performance at PT Sucofindo Surabaya Branch Salim, Muhammad Nur; Swasti, Ika Korika
East Asian Journal of Multidisciplinary Research Vol. 3 No. 10 (2024): October 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/eajmr.v3i10.11380

Abstract

Companies in competing in the era of globalization certainly must have qualified and competent human resources, therefore this study seeks to understand how proactive work behavior, organizational climate, and employee engagement impact employee performance at PT Sucofindo's Surabaya Branch. This study employs a quantitative approach, measuring variables through the use of a Likert scale. The sampling was carried out using a non-probability method with a purposive sampling approach, yielding a sample of 92 respondents. A Partial Least Squares (PLS) approach was used to evaluate validity, reliability, the structural model, and to test the hypotheses. The research findings indicate that proactive work behavior, organizational climate, and employee engagement each have a contribute and significant impact on employee performance at PT Sucofindo Surabaya Branch.
Peran Produk Inovatif Cibay dalam Peningkatan Daya Saing UMKM Pawon Bu Tina di Kelurahan Kutisari Wardani, Anisa Setyo; Swasti, Ika Korika
Al-Hayat: Natural Sciences, Health & Environment Journal Vol. 2 No. 2 (2024): Al-Hayat: Natural Sciences, Health & Environment Journal 
Publisher : Institut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alhayat.v2i2.2141

Abstract

Improving the competitiveness of SMEs is becoming increasingly important in the era of global competition. One strategy that can be used to improve the competitiveness of SMEs is to develop innovative products. This study aims to determine the role of the innovative cibay product in improving the competitiveness of the Pawon Bu Tina SMEs in the Kutisari Village. This study uses a qualitative approach with a case study method. Data was collected through in-depth interviews, observation, and documentation. The results of the study showed that the innovative cibay product has successfully improved the competitiveness of the Pawon Bu Tina SMEs in the Kutisari Village. This is indicated by increased sales, customer satisfaction, and business image. The increase in cibay sales is caused by several factors, namely the better taste, more affordable price, and more attractive packaging design. The increase in customer satisfaction is caused by several factors, namely innovative and attractive products, as well as good service. The increase in business image is caused by several factors, namely recognition from the government and the media, as well as customer trust. Thus, the innovative cibay product is an effective strategy to improve the competitiveness of SMEs.
The Influence of Organizational Support and Turn of Duty on Performance Through Work Engagement in the Surabaya Transportation Department Arifianti, Erny Lutfiyah; Fauzi, Akhmad; Swasti, Ika Korika
International Journal of Business and Applied Economics Vol. 3 No. 4 (2024): July 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijbae.v3i4.10324

Abstract

This research aims to examine the effect of organizational support and turn of duty on employee performance through work engagement at the Surabaya City Transportation Agency. This study uses a quantitative approach and survey technique involving Civil Servants at the Surabaya City Transportation Agency as respondents. Data was collected through questionnaires distributed to employees. Data analysis was performed using statistical techniques to test the relationships between the variables studied. The sample of this study consists of 76 staff-level employees from various work units and educational levels. The data from the sample were analyzed using Structural Equation Modelling (SEM) based on partial least squares (SEM-PLS). The findings indicate that: 1)  organizational support  has a non-significant effect on performance; 2) turn of duty  has a non-significant effect on performance; and 3)  organizational support has a significant effect on performance through work engagement; 4)  turn of duty has a significant effect on performance through work engagement. This indicates that although employee engagement at the workplace increases both through organizational support and turn of duty, it does not directly or indirectly enhance employee performance. Work engagement acts as a crucial mediator where employees who feel engaged with their work tend to have a better understanding of their duties and responsibilities and are intrinsically motivated to work responsibly.
Co-Authors Achmad Indra Febrianto Aditiya Olanda Affro, Salma Afifaturochmah, Lilis Ailsa Belinda Leilani Aisyah Hanif Akhmad Fauzi Al Ghifari, Ficho Al Ma'ruf. S, Muhammad Alham, Arfi Abdillah Amalia Putri Febrianti Ananda Natasya Anggita Faradila Anggraini, Fitria Dedek Arden Stalin Lubanov Fakhrullah Ari Setya Budi Arief Willdane Arifianti, Erny Lutfiyah Arimawan, Kesya Sakha Nesya Arista Pratama Ariyanto, Rizqi Artanto, Aphief Tri Ayundha Evanthi Az- Zahra, Primetta Juwita Badi'ah, Roudlotul Baehaqi Bulqis, Zulfa Malikatul CAHYANINGRUM, FITRI Daisy Marthina Rosyanti Daisy Marthina Rosyanti Daisy Marthina Rosyanti Della Maya Puspita Devinda Anggitasari Dewi Khrisna Sawitri Dhani Ichsanuddin Nur Diana Amelia Dieva, Diknastiya Putri Dimas Rangga Dewantara Dini Aulia Cahyani Dwi Aprilisanda, Invony Ela Wahyu Diyanti Elly Kharisma Endang Sholihatin Endang Sholihatin Erwin Kusumastuti Evi Maya Odelia Evi Maya Odelia Fatimah Kalitdyah Fiqri Istighfarul Haqi Fitri Destriani Ghaniynaafi, Ladiniar Syiam'Sia Prameswari Gita Wulandari Harjasa, Fayola Zafira Putri Hayati, Kinanti Resmi Hayati, Kinanti Resmi Henni Endah Wahanani Hesty Prima Rini Indah Mei Pratiwi Intania Putri Azahra Invony Dwi Aprilisanda Islamiah, Putri Addina Isma Ulfaturrosida Jariyah Jimmi Agato Manalu Jimmi Agato Manalu Kania Luthfiyyah Kharisma, Elly Kusumastuti, Erwin Luluk Syarofaddina Eldianty Maksum, Muhammad Iqbal Muhammad Akbar Kusuma Muhammad Khalif Muhammad Liksiara Arjuna Sakti Pamungkas Muhammad Rafif Falah Mutiara Ratri, Lintang Nadendra, Ditto Nadila, Indah Aenun Nalini Muhdi Nanang Haryono Niswah Brilliantia Nur Aida Lisurur Nur Aini Rahmaniah Nur Fadila Rosida Nurul Lailis Shofi Orell Xalansa Ludbiyanto Permata ELG Purba Permatasari, Windy Praditha, Safana Mahenicha Putri, Kirana Azahra Rachellia Abitha Daniswara Rahayu Musfirah Rahayu Musfirah Rahmawati, Silvia Ratri, Lintang Mutiara Rizqi Ariyanto Rizqi, Muhammad Wahyu Roofelin, Dwivatsih Rosaria Angelita Rossa, Eva Yulia Rosyanti, Daisy Marthina Roziana Febrianita Rusfian Effendi Saniyyah Saniyyah Sarah Putri Madania Satriya Pranata Utama Sekar Arum Pratiwi Shely Rahmadatul Fitria Sinulingga, Rosalina Theresia Sugiarti, Diyah Sugito Sugito Sukarno, Gendut Sukirmiyadi, Sukirmiyadi Suryani, Yunita Rahma Bintang Tiara Febry Adviola Topan dewa perdana Tranggono - Tri Kartika Pertiwi Tri Lathif Uma, Aulia Talitha Vika Shafira Permatasari Virginia, Savira Vagantree Wafiq Nuril Azizi Wardani, Anisa Setyo Widodo, Diky Arif Widoretno, Astrini Aning Wijayanti, Nur Rohmah Wiwik Handayani Wulandari, Aprilia Bella Yeriko Felis Samudra Yoga Dwi Anugrahadi Yoga Dwi Anugrahadi Yoga Dwi Anugrahadi Yudiarsa, I Nyoman Yuniningsih