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Journal : PERSPEKTIF

Unlocking The Power of Social Media Marketing: A Comprehensive Overview of Universitas Terbuka Sulawesi’s Strategies and Successes Budiman, Rahmat; Wiradharma, Gunawan; Rahmawati, Dwi; Riady, Yasir
PERSPEKTIF Vol. 13 No. 3 (2024): PERSPEKTIF July
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v13i3.11943

Abstract

Social media marketing presents its prospects to engage in direct communication with customers, increase brand recognition, increase customer loyalty, and increase sales. Social media platforms offer a wide array of data and analytics that can help brands understand user behavior, tendencies, and needs. Social media allows students to access a wide range of social networking sites at less cost (time and effort) to develop and maintain existing relationships. The practice of social channels of student takeovers is becoming more popular and has increased by 11% since 2017. The purpose of this study was to analyze the activity and content in Instagram social media managed by Universitas Terbuka regional offices located on Sulawesi Island. Socialbakers' professional social media analytics tool is used to monitor the social media activity of selected Instagram accounts and collect data for analysis. The data analyzed includes the content of the selected post and user interaction with the post. Among all Instagram accounts owned by UT in Sulawesi, Makassar has the highest number of followers and vice versa UT Gorontalo has the lowest number of followers, the highest engagement rate is achieved by UT Kendari with an engagement rate of  3.61%.  UT Gorontalo creates interactive content on their Instagram page by doing regular Instagram live to interact with their audience, thus allowing the audience to ask questions directly to the host. The landing page was created specifically to receive traffic from campaigns among all UT Sulawesi only UT Majene has attractive images on their landing page  
Co-Authors Adam, Mardi Adamy, Zulham Ajmal, Muhammad Ali, Ahmad Jum'a Khatib Nur Ali, Ahmad Jum’a Khatib Nur Anastasia, Selly Angga Sucitra Hendrayana, Angga Sucitra Angga warda prasakti Anggraeni, Dela Resti Angraini, Desti Arif Hidayat Arisanty, Melissa Arshad, Mahek Az Zaakiyyah, Hizbul Khootimah Budiman, Rahmat Cahyaning, Choiril Indah Desi Fitriani Dewanti, Nur Dewi Shinta Wulandari Lubis DWI RAHMAWATI eka evriza, eka Fiani, Isma Dwi Gozali , Imam Gurung, Lina Hana Hanifah Heni Pujiastuti HERI FATHURAHMAN Husna, Nailul Hutabarat, Zuhri Saputra Jonner Simarmata Jupriani, Jupriani K. Y.S. Putri Kandi, Kandi Karim, Muhammad Firman Khaerul Anam Khatib, Ahmad Juma Khatib, Ahmad Jum’a Kurniawan, David Rindu Kuswanti, Eko Majidah Majidah Marina, Nisha Marini, Yushita Martini Martini Maulidia Permatasari, Sri Meirani Harsasi Melisa Arisanty Milenia, Nurbeta Dela Miliani, Masyrisal Pahlevi, Habieb Pangesti, Nadya Rahma Perananda, M Yusril Prasetyo, Mario Aditya Pratama, Aryawira Pratiwi, Heni Priono, Mochamad Purnama, Yulian Putimasurai, Putimasurai Putri, Alviarana Tsamarah Utami Rahim, Norizan Baba Rahman Hamid, Abdul Riady, Hamdi Riana, Kurnia Endah Robiansyah, Anton Rosikin, Rosikin Rosmiati Rosmiati Roy Valiant Salomo Sadria, Ade Safitri, Shofiya Nur Samsidar Samsidar Saputra, Uji Selly Anastassia Amellia Kharis Sembiring, Benar Shahib, Abdul Sihombing, Ceria Cristy Kayani Simanullang, Sanco Siminto Siswanto, Achmad Siti Fatimah Sopianda Sri Maulidia Permatasari Sukatmi, Sri SYAIFUL BAHRI Sylvana, Tsani Unggul Utan Sufandi Wahyu, Milde Wiradharma, Gunawan Yanto, Murni Yati Yati, Yati Yesi Andriani Yunan Surono, Yunan Zubir, Edward