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THE ANALYSIS OF DISTRIBUTION CHANNEL EFFECTS ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION (STUDY CASE: PT. INDOMARCO ADI PRIMA MAKASSAR BRANCH) Rizki Kurnia Husain; Otto Randa Payangan; Muhammad Ismail
Hasanuddin Journal of Applied Business and Entrepreneurship Vol 3 No 3 (2020)
Publisher : Master of Management, Faculty of Economics and Business, Hasanuddin University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26487/hjabe.v3i3.343

Abstract

Distribution problems have always been the biggest issue, especially for companies that produce their products in bulk. The wider the marketing area, the more obstacles are faced so that it is necessary to divide the marketing area in each area by placing branches or distributors. This policy pattern requires the placement of inventory at each location, and the placement of the inventory requires good handling so that inventory can be optimal, meaning that it can meet the demands of existing demand without carrying out too much storage which causes buildup in warehouses resulting in high storage costs and the possibility the occurrence of product damage is even greater. The purpose of this study is to analyze the effect of the independent variables on the dependent variable using intervening variables. The type of research used is descriptive-quantitative. This study presents the influence of distribution channels on customer loyalty through customer satisfaction. The results obtained in this study are the variable handling of goods, warehousing systems, and transportation systems directly have a significant effect on customer satisfaction PT. Indomarco Adi. The order processing variables, goods handling and warehousing systems directly have a significant effect on customer loyalty of PT. Indomarco Adi Prima. And also customer satisfaction variables directly have a significant effect on customer loyalty of PT. Indomarco Adi prima.
ANALYSIS OF THE EFFECT OF SERVICE QUALITY AND PRICE ON LOYALTY THROUGH CUSTOMER SATISFACTION IN PADANG RESTAURANT IN MAKASSAR Nurul Lathifah; Sumardi Lasise; Muhammad Ismail
Hasanuddin Journal of Applied Business and Entrepreneurship Vol 4 No 2 (2021)
Publisher : Master of Management, Faculty of Economics and Business, Hasanuddin University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26487/hjabe.v4i2.437

Abstract

This study aims to analyze the effect of service quality and price on customer loyalty through customer satisfaction with Padang restaurants in the city of Makassar. This study takes data directly from the number of customers who eat at several Padang restaurants, especially in the city of Makassar by taking 100 customers from 3 different restaurants as samples in this study. To implement the objectives of this study used analysis techniques using path analysis. The results of the analysis prove that service quality (X1) on customer loyalty (Z) through customer loyalty (Y) has a positive and significant effect. The effect of price (X2) on customer loyalty (Z) through customer loyalty (Y) has a positive and significant effect, but the effect of service quality (X1) on customer satisfaction (Z) has a negative and insignificant effect.
The Influence of Work Motivation and Training on the Competence of Pharmaceutical Workers in Makassar City Irfan Kurniawan; Siti Haerani; Muhammad Ismail
Hasanuddin Journal of Applied Business and Entrepreneurship Vol 4 No 3 (2021)
Publisher : Master of Management, Faculty of Economics and Business, Hasanuddin University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26487/hjabe.v4i3.463

Abstract

Motivation is a desire in a person that causes the act of that person. Meanwhile, training is an effort to improve the performance of the employee in their current job or in other jobs that they will hold. The aim of this study is to find out how much motivation and training affect the competence of pharmacists in Makassar City. There is 150 personnel of pharmacy (pharmacist) as the respondents of this study, which are 43 men and 107 women. Data collection techniques using a questionnaire with a descriptive quantitative method. Questions in the questionnaire are in the form of questions that uses scale of Likert 1-5. The analysis step of the research is preceded by an instrument of research, which is collecting data and processing the data obtained in the questionnaire by giving the score of each statement based on a scale of Likert, and conduct test validity, test reliability, test for normality and test regression. The test regression was multiple regression. The data processing is conducted by using SPSS 22. The results of the study indicate (1) the motivation is positively and significantly affected to competence; (2) training has a positive and significant effect on competence; (3) motivation and training have a positive and significant effect on competence.
THE INFLUENCE OF SOCIAL MEDIA AND ENTREPRENEURSHIP KNOWLEDGE ON INTEREST IN ENTREPRENEURSHIP THROUGH BUSINESS MOTIVATION OF STUDENTS OF THE FACULTY OF ECONOMICS AND BUSINESS HASANUDDIN UNIVERSITY MAKASSAR Nirwana Nirwana; Muhammad Ismail; Abdul Razak Munir
Hasanuddin Journal of Applied Business and Entrepreneurship Vol 4 No 4 (2021)
Publisher : Master of Management, Faculty of Economics and Business, Hasanuddin University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26487/hjabe.v4i4.483

Abstract

This study aims to determine the effect of social media and entrepreneurial knowledge on interest in entrepreneurship through business motivation in students of the Faculty of Economics and Business at Hasanuddin University. This research was conducted at the Faculty of Economics and Business at Hasanuuddin University by taking information from students in 2018 using a questionnaire, with a total sample of 200 students. The data were analyzed using a quantitative approach and processed using the SPSS version 22 application. The results of this study indicate that social media has a significant effect on business motivation for economic and business faculty students, in contrast to entrepreneurial knowledge which has no significant effect on economic and business faculty students. Then the influence of social media, entrepreneurial knowledge and business motivation have a positive effect on business interest in economics and business faculty students. Then based on the results of the intervening the influence of social media and business knowledge has a significant effect on business interest through business motivation. This shows that students of the Faculty of Economics and Business at the Indonesian Muslim University have a high enthusiasm for entrepreneurship.
Unggul Bersaing Batik Jambi: Studi Batik Berkah Jambi Titin Agustin Nengsih; Ayu Minarsi; Muhammad Ismail
J-MAS (Jurnal Manajemen dan Sains) Vol 6, No 2 (2021): Oktober
Publisher : Universitas Batanghari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jmas.v6i2.290

Abstract

The Jambi Batik Industry is currently experiencing a decline because a lot of the Jambi batik motifs circulating in the market are mostly supplied from the Java region. The effect of this condition is the original Jambi batik craftsmen get sluggishness in producing Batik. The purpose of this research is to determine the factors that influence Jambi batik to be competitive, especially Batik Berkah Jambi City. The predictors variables used are product innovation, product quality, and social media. The research method uses quantitative methods by obtaining primary data from a questionnaire by taking 100 respondents and secondary data from interviews with the gallery owner of Batik Berkah Jambi. The results show that the variables of product innovation, product quality, and social media have a significant effect on the competitive advantage of Jambi Batik. Furthermore, product innovation, product quality, and social media also have a significant effect on competitive advantage at Batik Berkah Jambi City with a coefficient of determination is 57.1% and the remaining 42.9% is influenced by other variables.
PENGARUH FREKUENSI PULSE PENGELASAN GTAW PADA ALUMINIUM ALLOY 6061 Ari Wibowo; Nugroho Pratomo Aryanto; Cahyo Budi Nugroho; Muhammad Ismail
JURNAL INTEGRASI Vol 11 No 1 (2019): Jurnal Integrasi - April 2019
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (312.747 KB) | DOI: 10.30871/ji.v11i2.1002

Abstract

This paper describes the effect of pulse frequency on the properties of microhardness, porosity and macrostructure in GTAW welding. This study used alluminum 6061 as a base metal and without filler metal. Pulse frequency is varied from 0 Hz to 10 Hz. The macrostructure results showed the maximum penetration depth occured at pulse frequency 6 Hz, while the maximum penetration width occured when did not pulse frequency. Micro hardness testing showed that the maximum hardness occured at pulse frequency 6 Hz while the lowest hardness occured at pulse frequency 10 Hz. AA 6061 welding without metal filler produced porosity which can have an impact on the hardness of the weld metal.
Desain dan Pembuatan Faceshield Sebagai Alat Perlindungan Diri Penyebaran Covid19 Cahyo Budi Nugroho; Muhammad Ismail; Gawan Sagoro; Abulija Maskarai; Muhammad Syafei Gozali; Asrafi Asrafi; Sapto Wiratno Satoto; Randy Saputra; Chandra Defta Rusdwinanto; Sriyanto Sriyanto; Naufal Abdurrahman Prasetyo; Meida Perwira Antartika
Jurnal Pengabdian kepada Masyarakat Politeknik Negeri Batam Vol 2 No 1 (2020): Jurnal Pengabdian kepada Masyarakat Politeknik Negeri Batam
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/abdimas.v2i1.1995

Abstract

The need for personal protective equipment (PPE) in the form of face protection has increased sharply since the spread of the covid19. Viruses that can be transmitted through droplet media can endanger health or personal who interact directly with sufferers of diseases caused by covid19. The existence of a face shield, even though it is not the only one protective device, is needed to support other equipment. Without the face shield, it will increase the likelihood the transmission of virus. The purpose of writing this journal is to explain the process of design, manufacture and planning of PPE distribution to the public From the process carried out it can be concluded that the production process goes through several stages involving human resources with product design, managerial, packaging ability and also diverse tool resources including pneumatic, CNC machines, laser cutting and computer. In terms of distribution, delivery of equipment is carried out using a variety of land, sea and air expeditions with location areas in several provinces including Central Java, East Java, West Java, West Sumatra and Riau Islands.
Pengendalian Penularan COVID-19 Melalui Penerapan Non Medical Infant Face Shield (Nomifes) Nidia Yuniarsih; Nurul Laili Arifin; Hanifah Widiastuti; Nugroho Pratomo Ariyanto; Nurul Ulfah; Widodo Widodo; Budi Baharudin; Aulia Fajrin; Muhammad Ismail; Nur Fitria Pujo Leksonowati; Domi Kamsyah; James Siregar; Nurman Pamungkas; Sapto Wiratno Satoto; Mufti Fathonah Muvariz
Jurnal Pengabdian kepada Masyarakat Politeknik Negeri Batam Vol 3 No 1 (2021): Jurnal Pengabdian kepada Masyarakat Politeknik Negeri Batam
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/abdimas polibatam.v3i1.2618

Abstract

Personel Protective Equipment (PPE), as prevention to curb COVID-19 transmission which mainly via droplet, is a mandatory protocol as rising COVID-19 confirmed case. Face shield can protect face from droplet exposure. Besides health care professionals, pregnant women and newborn infants are susceptible population to exposure of SARS-CoV-2. Infant under two years is not recommended to use face mask due to breahing difficulty which can lead to mortality. Therefore, face shield is recommended for infant to give protection from virus transmission. As part of community service, Politeknik Negeri Batam produces Non Medical Infant Face Shield for infant and toddler to curb COVID-19 transmission. The program aims at community health centers (Puskesmas) of Batu Aji, Tanjung Uncang, Sekupang, and Kampong Jabi Nongsa. These partners value highly the community service program in terms of simplicity, clear working instruction, comfortability, recurring sterilization, and product quality. Moreover, high demand of face shield in Puskesmas that use face shield more than three times a day, indicates benefit of the community service in providing PPE for medical treatment at Puskesmas
Pembangunan Bilik Pelindung Mesin Pembangkit Listrik di Kelurahan Rempang Cate Naufal A Prasetyo; Abulija Maskarai; Ari Wibowo; Asrafi Asrafi; Fedia Restu; Ihsan Saputra; James Siregar; Muhammad Ismail; Nurul Laili Arifin; Nurman Pamungkas; Yogantara Yogantara; Widodo Widodo
Jurnal Pengabdian kepada Masyarakat Politeknik Negeri Batam Vol 4 No 1 (2022): Jurnal Pengabdian kepada Masyarakat Politeknik Negeri Batam
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/abdimaspolibatam.v4i1.3595

Abstract

Peningkatan pertumbuhan penduduk, berkaitan erat dengan terjadinya kepadatan penduduk yang mempengaruhi aktifitas, perkembangan dalam segi ekonomi, sosial, dan pengembangan fasilitas umum, sehingga tingkat kebutuhan air bersih akan meningkat pula. Namun pada kenyataannya kualitas dan kuantitas sumber air berbanding terbalik dengan peningkatan pertumbuhan penduduk, khususnya di daerah pedesaan. Keadaan di lapangan telah menunjukkan bahwa ada banyak daerah di pedesaan yang mengalami kesulitan penyediaan air, baik untuk kebutuhan rumah tangga maupun untuk kegiatan umum. Solusi untuk mengatasi keadaan tersebut dapat memanfaatkan pemakaian pompa air baik yang digerakkan oleh tenaga listrik maupun oleh tenaga surya telah lama dikenal oleh masyarakat desa, tetapi masih banyak masyarakat pedesaan yang belum memilikinya. Salah satu penyebabnya adalah terbatas aliran listrik seperti di Kelurahan Rempang Cate, Kecamatan Galang, Kota Batam. Sebagai solusi untuk hal tersebut, dapat digunakan pompa berbasis teknologi water lifting dengan tenaga listrik dari mesin pembangkit portabel. Pada sisi lain, komponen mesin perlu adanya perlindungan dari cuaca. Kegiatan ini menghasilkan luaran berupa rumah mesin berbahan sheet metal yang dapat melindungan mesin sehingga dapat bekerja dengan baik.
Strategi Unit Pengumpul Zakat Jatisono Demak dalam Penghimpunan Zakat Pertanian Aan Zainul Anwar; Muhammad Ismail
JIOSE: Journal of Indonesian Sharia Economics Vol 1 No 1 (2022): Maret 2022
Publisher : Fakultas Syariah dan Ekonomi Islam Institut Pesantren Mathali'ul Falah

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (320.865 KB) | DOI: 10.35878/jiose.v1i1.361

Abstract

This study aims to determine the potential of agricultural zakat and agricultural zakat collection strategies at UPZ Baznas Jatisono, Demak Regency, Central Java. The type of research is field research using descriptive qualitative methods. The data collection technique was through observing the implementation of agricultural zakat on farmers in Jatisono village and in-depth interviews with informants managing BAZNAS Demak, UPZ Jatisono managers, and farmers who as muzakki. Documentation from BPS (Indonesian Statistic Agency) data for Demak Regency, area field data, muzakki data, financial reports, and zakat reports. The results showed that the total agricultural produce that UPZ Jatisono was able to collect every year always reached the potential target, this was because the determination of potential was carried out during the planting season and was based on the area of ​​rice fields with the collection strategy, namely providing zakat services by distributing Karkat (Zakat Card). Furthermore, UPZ Jatisono formed a coordinator of amil zakat in prayer rooms and mosques. During the harvest season, UPZ opens the UPZ building to pay zakat according to the scheduled time. During the post-harvest season, UPZ reports the results of zakat collected through the mosque which is broadcast before the Friday prayer.
Co-Authors Aan Zainul Anwar Abdul Gani Jamora Nasution Abdul Kamaruddin Abdul Rahman Kadir Abdul Razak Munir Abdul Razak Sabara Abulija Maskarai Aceria Mega Putri Pratiwi Agussatriana Agustina Mutia Ahmad Yani Aisah Apridayani Aji Komarudin Ambok Pangiuk Amzul Rifin Andi Saadillah Andi Wafiah Anzu Elvia Zahara Arham Nawawi Ari Wibowo Ari Wibowo Asnath Maria Fuah, Asnath Maria Asrafi Asrafi Asriyani Amrullah Athira Setira Adil Aulia Fajrin Ayu Ashari Pasaribu Ayu Minarsi Bambang Kurniawan Budi Baharudin Cahyo Budi Nugroho Chandra Defta Rusdwinanto Deddy Dwi Arjanto Dedy Dwi Arjanto Dewi Satria Ahmar Dian A.S Parawansa Dian Rohani Siburian Domi Kamsyah Dyah Rachma Wijayanti H.P Edit Lesa Aditia Ekasari Dimbarokke Erwan Setyanoor Fahmi Idris Farina Fakhruddin Fariyanti, Anna Fathuddin Abdi Fathul Qasthari Abdillah Fedia Restu FERDIANSYAH SAING Fifi Nola Sari Fika Nadila Gawan Sagoro Gio Qaedy Auzan Hanifah Widiastuti Haris Maupa Havifa Havifa Hijrinia Kusumaning Ayu Ihsan Saputra Iman Kristian Halawa Irfan Kurniawan Ita Apriana Kinas James Siregar Lamhot E. Pakhpahan Lia Wardati Lilis Lilis M. Baihaqi M. Nazori Mahyuddin Mar’atussolehah Mar’atussolehah Masnur Maulana Yusuf Meida Perwira Antartika Meigia Nidya Sari Misnariah Idrus Ms. Muthmainnah Mufti Fathonah Muvariz Muh. Asdar Muhammad Aldi Akbar Muhammad Asdar Muhammad Syafei Gozali Nadilla Alfina Naufal A Prasetyo Naufal Abdurrahman Prasetyo Nazwa Hasanatul Hikmah Nidia Yuniarsih Nirwana Nirwana Nisar Novi Mubyarto Nugroho Pratomo Ariyanto Nugroho Pratomo Aryanto Nur Fitria Pujo Leksonowati Nur Rohimah Nur Tajdidah Nurjannah Nurjannah Nurman Pamungkas Nurul Laili Arifin Nurul Lathifah Nurul Ulfah Otto Randa Payangan Patmasari, Andi Prihadi Setyo Darmanto PUTRI OKTAVIANI Qurrata Ayunin Rachman Jaya Rahmah Tulwaidah Randy Saputra Renaldi Yulvianda Rendi Rostan Rini Erina Risqi Aldian Deni Rizki Kurnia Husain Rudy Priyanto Saifudin Asrori Saiful Akhyar Lubis Sapto Wiratno Satoto Selvy Anggriani Syarif Sembiring, Rinawati Siti Haerani Sriyanto Sriyanto St Rahma Syam Ali Sumardi Lasise Sutoyo, Mochammad Arief Hermawan Syahirun Alam Syaloom lestari Simanjuntak Titin Agustin Nengsih Wa Ode Zusnita Muizu Widodo Widodo Wilda Utami Yasnur Asri Yogantara Yogantara