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Arief Agoestanto
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Journal : Pattimura Proceeding : Conference of Science and Technology

 1 
Modeling of Naïve Bayes and Decision Tree Algorithms to Analyze Sentiment Related to Jaklingko Public Transportation on Social Media X (Twitter) Purnamasari, Agustria; Agoestanto, Arief
Pattimura Proceeding Vol 5 No 1 (2024): Prosiding Konferensi Nasional matematika (KNM) XXII Tahun 2024
Publisher : Pattimura University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/ppcst.knmxxiiv5i1p67-78

Abstract

Technological developments have changed the way people access information and share opinions through the internet and social media such as X (Twitter). Public sentiment is now crucial in evaluating public services, especially in the era of advanced information technology. As a metropolitan city, public transportation in DKI Jakarta plays an important role in economic, business and government activities. The Jaklingko initiative launched by the DKI Jakarta Provincial Government aims to provide efficient and affordable public transportation. This research implements and compares Naive Bayes and Decision Tree classification methods to perform sentiment analysis of twitter users opinions regarding Jaklingko into positive and negative categories. Data was collected by crawling using tweet_harvest which obtained 6001 tweets about Jaklingko, then text preprocessing was carried out. Word weighting is done using the TF-IDF method to give value to each term in the document, and sentiment labeling is done using the Vader Lexicon library. The data is divided into training and testing data with a ratio of 80%:20% for the classification process. Evaluation of the method is done using confusion matrix. The results showed that the accuracy of Naive Bayes reached 84.9% and Decision Tree reached 84.2%. The wordcloud visualization depicts negative words including vehicle stoppage, bad driver attitude, and envy from people in other cities. Meanwhile, positive words included free system, useful programs, and user convenience. This research provides an in-depth understanding of public opinion towards Jaklingko, with potential implications for improving public transportation services in Jakarta.
Co-Authors Adi Nur Cahyono Afifah, Siti Atiatul AGUSTINA, SELY Ahmad Badawi, Ahmad Ahmad Musyafak Akbar Dakha Prabowo Amalliyah, Nor Amin Suyitno Annisa Salma Zakiyyah Apriliani, Yustika Rakhma Arie Wahyuni Artanto, Noviesag Ary Woro Kurniasih Asani, Fityan Asih, Tri Sri Noor Aziiza Andanawarih Utoyo Azizia, Ananda Jullailatul Azmi, Kholifatu Ulil Bambang Eko Susilo Bambang Eko Susilo Budi Waluya Cholifah, Cholifah Deby Ashri Khardita Dewi, Ardhyani Yunika Dewi, Elok Tri Kusuma Dewi, Nuriana Rachmani Dr. Masrukan, Dr. Dwijanto Dwijanto Eko Andy Purnomo Endang Retno Winarti ernita, ernita Fathiya, Rina Nurul FAUSTINA, RIZA SILVIA Fifqi Inayah Hamidah . Hamidah Hamidah Hanif Jauhar Noor Hanif Jauhar Noor Hardi Suyitno Harti, Laela Sih Hery Sutarto Hikmah, Al Ihtiani, Ana Ika Fitriani Fitriani Inayah, Fifqi Iqbal Kharisudin Ismail, Aldiansyah Isnarto Isnarto Isnarto Isnarto, Isnarto Isti, Nur Aisyah Iwan Junaedi Iwan Junaedi Jaka Wijaya Kusuma Jatnika, Sugih Nugraha Kartono - Khardita, Deby Khasanah, Nor Khasmarawati, Vinda Khoirunnisa, Farah Dina Khumairoh, Herlina Milatina Kinasih, Sekar Kristina Wijayanti Kristina Wijayanti Latifah, Nana Umi LILIK SUPONO Lilik Supono Lilik Supono Mahfiyah, Amaliyatul Mariani, Scholastika Marissa, Erlinda Isulis Mashuri - Mashuri Mashuri Masrukan Masrukan Masrukan Masrukan Masturina Hamid, Ellya Miranti, Nawang Kusuma Muchammad Imron Muchtar Adam Muachor Muhammad Fayakuun Muhammad Iqbal Muhammad Kharis Muhammad Kharis Muhammad Rizcky Kurniawan Muhammad Syaiful Rohman Syaiful Muhammad Zuhair Zahid, Muhammad Zuhair Mulyono Mulyono Mulyono Mulyono Mustofa Mustofa Ni’mah, Roudlotin Nino Adhi, Nuriana Rachmani Dewi Noverianto, Bebyd Nuriana Rachmani Dewi Nuriana Rachmani Dewi (Nino Adhi) Nurintya, Fairusz Hanan Nurintya, Fairuz Hanan Nurkaromah Dwidayati, Nurkaromah Oktaviyanty, Hetty Pamungkas, Reki Gilang Paradita, Evelyn Paramitha, Witha Permanawati, Fitra Inda Priyanto, Oei Yuda Setiyo Puji Handayani Purnamasari, Agustria Purnomo, Dhidik Joko Putriaji Hendikawati Rakhmawati, Vitania Ratih Kusumawati Ratri Rahayu Riza Arifudin Rochmad - Ruliana Ruliana, Ruliana Saputro, Didik Adi sari, atmira qurnia Savitri, Soviana Nur Savitri, Sukma Nur Scolastika Mariani Septiana, Meli Setiyawan, Ali Akhmad Sopyyev, Ylyas St. Budi Waluya Subarkah, Muhamad Rizki Sugiman Sugiman Sugiman Sukestiyarno Sukestiyarno Sukestiyarno Sukestiyarno Sunarmi Sunarmi Supono, Lilik T.D. Setyaningsih, T.D. Tania, Nova Tsania Rahma Azzahra Ula Himatul Aliyah Vera Dewi Susanti Wahyu Nur Annisa Walid Walid, Walid Wardono Wardono Wijaya, Linda Winanti, Kresni Winanti, Kresni Witha Paramitha Wuryanto Wuryanto YL Sukerstriyarno YL Sukestiyarno YL Sukestriyarno Yohanes Leonardus Sukestiyarno Yulianto, Dimas Arif Yuliyani Yuliyani, Yuliyani Yuni Frazwanti Zaenuri Mastur