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All Journal Jurnal Manajemen dan Bisnis Sriwijaya Journal of Economics, Business, & Accountancy Ventura Syntax Literate: Jurnal Ilmiah Indonesia JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) Kaizen : Management Systems and Industrial Engineering Journal International Journal of Supply Chain Management Amwaluna Jurnal Ekonomi dan Keuangan Syariah Enrichment : Journal of Management INFOKUM Jurnal Integrasi Kesehatan dan Sains Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) International Journal Of Science, Technology & Management (IJSTM) Studi Ilmu Manajemen dan Organisasi Studi Akuntansi, Keuangan, dan Manajemen Jurnal Riset Manajemen dan Bisnis International Journal of Applied Business and International Management Bandung Conference Series: Business and Management Journal of Scientific Research, Education, and Technology International Journal of Science and Environment Journal of Artificial Intelligence and Digital Business Jurnal Publikasi Ilmu Manajemen Applied Quantitative Analysis (AQA) Jurnal Ekonomi dan Kewirausahaan West Science International Journal of Management Science and Application Journal of Social Science and Business Studies Journal of Information System, Technology and Engineering JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Horizon: Indonesian Journal of Multidisciplinary Pajak dan Manajemen Keuangan Jurnal Manajemen Bisnis dan Kesehatan Journal of Marketing Management and Innovative Business Review MUQADDIMAH: Jurnal Ekonomi, Manajemen, Akuntansi dan Bisnis Jurnal Manajemen dan Bisnis (Performa) IJEMA

Tasya Aspiranti

Prodi Manajemen, Fakultas Ekonomi Dan Bisnis, Universitas Islam Bandung

Author-ID : 235281

Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Physics Public Health Social Sciences Transportation Other

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Pengaruh Manajemen Waktu terhadap Stres Kerja dan Prestasi Akademik Mahasiswa yang Bekerja Muhamad Ilham Eka Dwirahman; Tasya Aspiranti; Asni Mustika Rani
Bandung Conference Series: Business and Management Vol. 4 No. 1 (2024): Bandung Conference Series Business and Management
Publisher : UNISBA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/bcsbm.v4i1.12138

Abstract. The thesis is the final responsibility of students who have entered their final semester and is included in Academic Achievement. UNISBA students from the 2017 and 2018 classes have gone through the COVID-19 pandemic phase and the new normal phase where the pandemic situation is improving. The phenomenon of studying while working can also cause students to not be able to complete their studies, which take an average of four years, for more than the specified time due to an imbalance in managing time and also the emergence of work stress, so that one of the student's activities is left behind, be it lecture activities. as well as a decline in student performance while working. In this research, simple regression analysis acts as a statistical technique used to test whether there is an influence of Time Management on Job Stress, the influence of Time Management on Academic Achievement and the Correlation between Job Stress and Academic Achievement. The research results state that time management has a negative relationship with work stress and a positive relationship between time management and academic achievement as well as a lack of correlation between work stress and academic achievement. It is recommended that students re-arrange what they have to do, prioritizing the obligation to consult with study programs related to academic activities so that they can be completed on time so that the students and the university do not suffer losses. Abstrak. Skripsi merupakan tanggung jawab akhir mahasiswa yang sudah memasuki semester akhir yang termasuk ke dalam Prestasi Akademik . Mahasiswa Unisba angkatan 2017 dan 2018 telah melewati fase Pandemik COVID-19 dan fase new normal dimana keadaan pandemik membaik. Fenomena berkuliah sembari bekerja juga dapat menyebabkan mahasiswa tidak dapat menyelesaikan studinya yang rata-rata ditempuh selama empat tahun menjadi lebih dari waktu yang ditentukan dikarenakan adanya ketidakseimbangan dalam mengatur waktu dan juga munculnya stres kerja, sehingga salah satu dari kegiatan mahasiswa tertinggal, baik itu kegiatan perkuliahan maupun turunnya kinerja mahasiswa saat bekerja. Dalam penelitian ini, analisis regresi sederhana berperan sebagai teknik statistik yang digunakan untuk menguji ada tidaknya pengaruh Manajemen Waktu terhadap Stres Kerja, pengaruh Manajemen Waktu terhadap Prestasi Akademik dan Korelasi antara Stres Kerja dan Prestasi Akademik. Hasil Penelitian menyatakan Manajemen waktu memiliki hubungan negatif dengan Stres Kerja dan hubungan positif antara manajemen waktu dan prestasi akademik serta kurangnya korelasi antara stres kerja dan prestasi akademik. Disarankan agar mahasiswa kembali menyusun hal yang harus di lakukan, membuat prioritas kewajiban melakukan konsultasi dengan prodi terkait kegiatan akademik agar bisa diselesaikan tepat waktu agar pihak mahasiswa maupun universitas tidak mengalami kerugian.

Analisis Pemeliharaan Mesin Jahit Singer 14sh754 dengan Menggunakan Metode Preventive dan Breakdown Maintenance untuk Meminimumkan Biaya Pemeliharan Mesin di CV Fsi Gia Halwansalas; Aspiranti, Tasya
Bandung Conference Series: Business and Management Vol. 4 No. 1 (2024): Bandung Conference Series Business and Management
Publisher : UNISBA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/bcsbm.v4i1.12457

Abstract The aim of this study is to minimize maintenance costs using preventive and breakdown maintenance methods for the Singer 14SH754 sewing machine at CV FSI during the 2022 period. This research adopts a case study approach with a quantitative descriptive method. Data collection techniques include interviews, observations, and documentation. The research findings reveal that the calculations of MTBF, MTTR, and MTTF on the system indicate that the system has a relatively good level of reliability with MTBF of 24 days, MTTR of 5 days, and MTTF of 19 days. On the other hand, the maintenance policy for the Singer 14SH754 Sewing Machine by CV FSI utilizes preventive and breakdown maintenance methods, but the implementation is not according to schedule. With the preventive method, a reevaluation of the maintenance interval is conducted to be 12 months, resulting in a more efficient total expenditure of Rp 243,430. In contrast, the breakdown maintenance method incurs an expenditure of Rp 1,910,180 per period, demonstrating that this method is more efficient in minimizing the maintenance costs of the circular knitting machine at CV FSI by 24.7%. As a recommendation, CV FSI should adjust the maintenance schedule according to the calculation results to enhance system efficiency and reliability. Abstrak. Tujuan penelitian ini adalah meminimumkan biaya pemeliharaan menggunakan metode preventive dan breakdown maintenance mesin jahit singer 14SH754 di CV FSI periode tahun 2022. Penelitian ini menggunakan pendekatan studi kasus dengan metode deskriptif kuantitatif. Teknik pengumpulan data yang digunakan berupa wawancara, observasi dan dokumentasi. Hasil penelitian menunjukkan bahwa Hasil perhitungan MTBF, MTTR, dan MTTF pada sistem menunjukkan bahwa sistem memiliki tingkat keandalan yang cukup baik dengan MTBF 24 hari, MTTR 5 hari, dan MTTF 19 hari. Pada sisi lain, kebijakan pemeliharaan Mesin Jahit Singer 14SH754 oleh CV FSI menggunakan metode preventive dan breakdown maintenance, namun pelaksanaannya belum sesuai jadwal. Dengan metode preventive, dilakukan perhitungan ulang interval waktu pemeliharaan menjadi 12 bulan, menghasilkan total pengeluaran lebih efisien sebesar Rp 243.430. Sebaliknya, metode breakdown maintenance memiliki pengeluaran per periode sebesar Rp 1.910.180, menunjukkan bahwa penggunaan metode ini lebih efisien dalam meminimalkan biaya pemeliharaan mesin rajut bundar di CV FSI sebesar 24,7%. Sebagai rekomendasi, CV FSI sebaiknya menyesuaikan jadwal pemeliharaan sesuai hasil perhitungan untuk meningkatkan efisiensi dan keandalan sistem.

The Influence of Celebrity Endorsement on Brand Equity Dalila Salsabila; Aspiranti, Tasya; Abi Anwar, Umari Abdurrahim
Bandung Conference Series: Business and Management Vol. 4 No. 2 (2024): Bandung Conference Series: Business and Management
Publisher : UNISBA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/bcsbm.v4i2.13466

Abstract. This study examines the impact of EXO's celebrity endorsement on Scarlett Whitening's brand equity in Bandung. The research aims to assess consumer perceptions of EXO's endorsement and its effect on Scarlett Whitening's brand equity. Using a survey with questionnaires distributed to Scarlett Whitening consumers in Bandung, data analysis via SPSS version 26 revealed a constant value of 12.684 and a regression coefficient of 0.336. The T-test results indicated a t value of 4.314, exceeding the t table value of 1.6641, and a significance level of 0.000, which is below 0.10, confirming a positive and significant impact of celebrity endorsement on brand equity. The coefficient of determination (R²) shows that celebrity endorsement accounts for 18.9% of the variance in brand equity, with 81.1% attributed to other factors. EXO’s endorsement effectively creates a strong visual and emotional appeal but has a limited impact on trust regarding EXO’s beauty expertise. To enhance endorsement effectiveness, Scarlett Whitening should consider integrating EXO with beauty experts, developing loyalty programs, and creating campaigns that merge celebrity appeal with product education to boost consumer trust and repurchase intentions. While brand recognition and differentiation of Scarlett Whitening in Bandung are rated highly, future repurchase intentions are weaker compared to brand recognition. Abstrak. Penelitian ini menganalisis pengaruh dukungan selebriti oleh boygroup EXO terhadap ekuitas merek Scarlett Whitening di Bandung. Tujuan penelitian ini adalah untuk mengetahui persepsi konsumen Scarlett terhadap dukungan selebriti EXO dan pengaruhnya terhadap ekuitas merek Scarlett Whitening. Metode penelitian yang digunakan adalah survei dengan menyebarkan kuesioner kepada konsumen Scarlett Whitening di Bandung. Berdasarkan hasil pengolahan data menggunakan SPSS versi 26, diperoleh nilai konstanta sebesar 12,684 dan nilai koefisien regresi sebesar 0,336. Hasil uji-t menunjukkan nilai t sebesar 4,314, yang lebih besar dari tabel t sebesar 1,6641, serta nilai signifikansi sebesar 0,000 yang kurang dari 0,10, sehingga menunjukkan adanya pengaruh positif dan signifikan dari dukungan selebriti terhadap ekuitas merek. Hasil uji koefisien determinasi (R²) menunjukkan bahwa variabel independen dukungan selebriti dapat menjelaskan variabel dependen ekuitas merek sebesar 18,9%, sedangkan 81,1% dijelaskan oleh faktor lain yang tidak diteliti. Dukungan selebriti oleh EXO berhasil menciptakan daya tarik visual dan emosional yang kuat pada konsumen. Namun, aspek kepercayaan terhadap keahlian kecantikan EXO kurang signifikan dalam mempengaruhi keputusan pembelian. Untuk meningkatkan efektivitas dukungan selebriti, Scarlett Whitening disarankan untuk menggabungkan dukungan EXO dengan kolaborasi bersama ahli kecantikan, mengembangkan program loyalitas pelanggan, dan menciptakan kampanye pemasaran yang mengintegrasikan daya tarik selebriti dengan edukasi produk guna meningkatkan kepercayaan konsumen dan niat pembelian ulang. Ekuitas merek Scarlett Whitening di Bandung dinilai sangat baik oleh responden, terutama dalam hal pengenalan dan diferensiasi merek, meskipun niat untuk membeli produk kembali di masa depan tidak sekuat pengenalan merek itu sendiri. Abstrak. Penelitian ini menganalisis pengaruh dukungan selebriti oleh boygroup EXO terhadap ekuitas merek Scarlett Whitening di Bandung. Tujuan penelitian ini adalah untuk mengetahui persepsi konsumen Scarlett terhadap dukungan selebriti EXO dan pengaruhnya terhadap ekuitas merek Scarlett Whitening. Metode penelitian yang digunakan adalah survei dengan kuesioner yang didistribusikan kepada konsumen Scarlett Whitening di Bandung. Berdasarkan hasil pengolahan data menggunakan SPSS versi 26, diperoleh nilai konstanta sebesar 12,684 dan nilai koefisien regresi sebesar 0,336. Hasil uji T menunjukkan nilai t hitung sebesar 4,314 lebih besar dari t tabel 1,6641 dan nilai signifikansi 0,000 lebih kecil dari 0,10, sehingga terdapat pengaruh positif dan signifikan dari dukungan selebriti terhadap ekuitas merek. Hasil uji koefisien determinasi (R²) menunjukkan bahwa variabel independen dukungan selebriti dapat menjelaskan variabel dependen ekuitas merek sebesar 18,9%, sementara 81,1% dijelaskan oleh faktor lain yang tidak diteliti. Dukungan selebriti oleh EXO berhasil menciptakan daya tarik visual dan emosional yang kuat bagi konsumen. Namun, aspek kepercayaan terhadap keahlian kecantikan EXO kurang signifikan dalam mempengaruhi keputusan pembelian. Untuk meningkatkan efektivitas dukungan selebriti, Scarlett Whitening disarankan untuk menggabungkan endorsement EXO dengan kolaborasi dengan ahli kecantikan, mengembangkan program loyalitas pelanggan, dan menciptakan kampanye pemasaran yang mengintegrasikan daya tarik selebriti dengan edukasi produk guna meningkatkan kepercayaan dan niat beli ulang konsumen. Ekuitas merek Scarlett Whitening di Bandung dinilai sangat baik oleh responden, terutama dalam hal pengakuan dan diferensiasi merek, meskipun niat untuk membeli kembali produk di masa depan tidak sekuat pengakuan merek itu sendiri.

Exploring the Influence of Ethical Beliefs and Cognitive Dissonance on Boycott Intentions: A Case Study of Starbucks in Bandung Amidst Perceived Misconceptions Syifa Alia Balqis; Aspiranti, Tasya; Abdurrahim Abi Anwar, Umari
Bandung Conference Series: Business and Management Vol. 4 No. 2 (2024): Bandung Conference Series: Business and Management
Publisher : UNISBA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/bcsbm.v4i2.14684

Abstract. This exploratory quantitative descriptive study examines how consumers' intentions to boycott Starbucks in Bandung during the Gaza conflict are influenced by their ethical beliefs and cognitive dissonance. From a population of 135 consumers or former consumers of Starbucks in Bandung, a purposive sample of 101 respondents was surveyed using questionnaires and pre-surveys as interviews. Data were analysed using multiple linear regression. The results reveal a strong positive correlation (r = 0.786) between ethical belief and boycott intentions, and a positive association (r = 0.540) between cognitive dissonance and boycott intentions. Together, ethical belief and cognitive dissonance explain 63.3% of the variation in boycott intentions (R² = 0.633). Specifically, ethical belief (B = 0.499) and cognitive dissonance (B = 0.088) significantly contribute to boycott intention. To reduce boycott intentions, companies should emphasize ethical standards and clear, transparent communication to address misconceptions. These findings align with previous studies, highlighting the importance of transparency and ethical communication in reducing boycott risks and enhancing customer loyalty. Further research should explore these dynamics across various consumer groups and circumstances. Abstrak. Penelitian deskriptif kuantitatif eksploratif ini mengkaji bagaimana niat konsumen untuk memboikot Starbucks di Bandung selama konflik Gaza dipengaruhi oleh keyakinan etis dan disonansi kognitif mereka. Dari populasi sebanyak 135 konsumen atau mantan konsumen Starbucks di Bandung, diambil sampel purposif sebanyak 101 responden yang disurvei menggunakan kuesioner dan wawancara pra-survei. Data dianalisis menggunakan regresi linier berganda. Hasil penelitian mengungkapkan adanya korelasi positif yang kuat (r = 0,786) antara keyakinan etis dan niat boikot, serta asosiasi positif (r = 0,540) antara disonansi kognitif dan niat boikot. Secara bersama-sama, keyakinan etis dan disonansi kognitif menjelaskan 63,3% variasi dalam niat boikot (R² = 0,633). Secara spesifik, keyakinan etis (B = 0,499) dan disonansi kognitif (B = 0,088) secara signifikan berkontribusi terhadap niat boikot. Untuk mengurangi niat boikot, perusahaan perlu menekankan standar etis dan komunikasi yang jelas serta transparan untuk mengatasi kesalahpahaman. Temuan ini sejalan dengan penelitian sebelumnya, menyoroti pentingnya transparansi dan komunikasi etis dalam mengurangi risiko boikot dan meningkatkan loyalitas pelanggan. Penelitian lebih lanjut sebaiknya mengeksplorasi dinamika ini di berbagai kelompok konsumen dan keadaan yang berbeda.

Analysis of Improving the Quality of Services Using the Quality Function Deployment Method Sufiarsah, Sevanya Rezkia; Aspiranti, Tasya
Bandung Conference Series: Business and Management Vol. 4 No. 2 (2024): Bandung Conference Series: Business and Management
Publisher : UNISBA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/bcsbm.v4i2.15290

Abstract. The primary objective of this research is to analyze and optimize the quality of service at Edulab Dago, which is one of the major high schools' tutoring centers, using the QFD method. This study aims at determining the most essential needs and requirements of customers and translating them into technical responses in order to enhance the quality of service. The structured approach followed by the research is: firstly, the distribution of questionnaires to Edulab students in grades 10, 11, and 12; secondly, analysis regarding which customer needs are the most critical will be obtained from the data collected; lastly, the QFD method associates the needs with technical responses, setting priorities on actions that Edulab should realize to improve service quality. Results show that the main customer concerns are the teaching staff's competence in guiding the students, the ability to explain the material clearly, and helpful physical modules and teaching materials. Technical responses in terms of regular quality control, training educators, and sufficient availability of teaching space have been recognized as paramount factors for the fulfillment of customer needs. This study concludes that if Edulab concentrates its efforts on these prioritized attributes and technical responses, the quality of its services will be significantly enhanced, increasing customer satisfaction and creating a stronger competitive position. It is envisaged that the findings and recommendations from this research will provide the strategic roadmap for Edulab to continually improve its services to meet the changing needs of students. Abstrak. Tujuan utama penelitian ini adalah untuk menganalisis dan mengoptimalkan kualitas layanan di Edulab Dago, yang merupakan salah satu pusat bimbingan untuk sekolah menengah, dengan menggunakan metode Quality Function Deployment (QFD). Penelitian ini bertujuan untuk menentukan kebutuhan dan persyaratan pelanggan yang paling penting serta menerjemahkannya menjadi tanggapan teknis untuk meningkatkan kualitas layanan. Pendekatan terstruktur yang diikuti dalam penelitian ini adalah sebagai berikut: pertama, distribusi kuesioner kepada siswa Edulab di kelas 10, 11, dan 12; kedua, analisis untuk mengetahui kebutuhan pelanggan yang paling kritis berdasarkan data yang dikumpulkan; dan terakhir, metode QFD menghubungkan kebutuhan dengan tanggapan teknis, menetapkan prioritas tindakan yang harus dilakukan oleh Edulab untuk meningkatkan kualitas layanan. Hasil penelitian menunjukkan bahwa perhatian utama pelanggan adalah kompetensi staf pengajar dalam membimbing siswa, kemampuan untuk menjelaskan materi dengan jelas, serta modul dan bahan ajar yang bermanfaat. Tanggapan teknis dalam bentuk kontrol kualitas rutin, pelatihan pendidik, dan ketersediaan ruang belajar yang memadai telah diidentifikasi sebagai faktor penting untuk memenuhi kebutuhan pelanggan. Penelitian ini menyimpulkan bahwa jika Edulab memfokuskan upayanya pada atribut dan tanggapan teknis yang diprioritaskan ini, kualitas layanannya akan meningkat secara signifikan, meningkatkan kepuasan pelanggan dan menciptakan posisi kompetitif yang lebih kuat. Diharapkan temuan dan rekomendasi dari penelitian ini akan memberikan peta jalan strategis bagi Edulab untuk terus meningkatkan layanannya agar sesuai dengan kebutuhan siswa yang terus berkembang. Kata kunci: Edulab Dago, Kualitas Layanan, Quality Function Deployment

Red Ocean Strategy: Quadran Strategy in Building Bandung City Mosque Cooperative Amaliah, Ima; Aspiranti, Tasya
AMWALUNA (Jurnal Ekonomi dan Keuangan Syariah) Vol 6, No 1 (2022)
Publisher : Univeristas Islam Bandung

The purpose of this study is how to optimize the problem solving of the Mosque Cooperative in Bandung City through the transformation of generic strategies and social innovation catalysts with the Red Ocean Management Strategy approach. Two steps have been taken, namely the identification of SWOT and the selection of generic strategies and social innovation catalysts through the Red Ocean Management Strategy approach. The results of the IFE and EFE SWOT analysis and are stated in the quadrant matrix identified in quadrant III, namely the mosque cooperative in a weak and threatened condition, where this condition is unfavorable for the mosque cooperative, which is dominated by the organization's internal weaknesses and threatened by the external environment. The Red Ocean strategy that must be carried out by mosque cooperative managers is focus and product differentiation by catalyzing innovation in the service process with priority on improving internal management.

LEAN SUPPLY CHAIN MANAGEMENT MODEL FOR BEST PRACTICE Anwar, Umari Abdurrahim Abi; Rani, Asni Mustika; Adwiyah, Rabiatul; Aspiranti, Tasya
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 10 No 3 (2023): JMBI UNSRAT Volume 10 Nomor 3
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v10i3.49547

Abstract. In Indonesia, the automotive industry is still the pillar of the manufacturing sector. However, the automotive industry faces major challenges, especially in developing environmentally friendly automotive products and supply chains for domestic and global needs. The EV supply chain is becoming more challenging to mass-produce. This research will develop a model that will lead to a lean supply chain in the EV industry in Indonesia as an effort to develop EV in the world. Qualitative descriptive research with a case study approach is used in this study. Case studies on five companies in the EV industry in Indonesia were selected for investigation by collecting various kinds of information from annual reports and other literature which were then processed to obtain a solution so that the problems revealed could be resolved. Lean supply chain management systems are able to add value for customers and for the business and are customer driven. In addition to developing the supply chain on the production side, the accessibility of electricity supply must also be considered when EVs are widely used by the public. Abstrak. Di Indonesia, industri otomotif masih menjadi penopang sektor manufaktur. Namun industri otomotif menghadapi tantangan besar, terutama dalam mengembangkan produk dan rantai pasok otomotif ramah lingkungan untuk kebutuhan domestik dan global. Rantai pasokan kendaraan listrik menjadi lebih menantang untuk diproduksi secara massal. Penelitian ini akan mengembangkan model yang akan mengarah pada lean supply chain pada industri EV di Indonesia sebagai upaya pengembangan EV di dunia. Penelitian deskriptif kualitatif dengan pendekatan studi kasus digunakan dalam penelitian ini. Studi kasus terhadap lima perusahaan industri EV di Indonesia dipilih untuk diselidiki dengan mengumpulkan berbagai macam informasi dari laporan tahunan dan literatur lainnya yang kemudian diolah untuk mendapatkan solusi sehingga permasalahan yang terungkap dapat diselesaikan. Sistem manajemen rantai pasokan yang ramping mampu memberikan nilai tambah bagi pelanggan dan bisnis serta didorong oleh pelanggan. Selain pengembangan rantai pasok di sisi produksi, aksesibilitas pasokan listrik juga harus diperhatikan ketika EV banyak digunakan oleh masyarakat.

Impact of a Tiered Referral System on Outpatient Satisfaction under BPJS Kesehatan: A Case Study at dr. Slamet Regional General Hospital Garut Rahmannisa, Shofa Nur; Aspiranti, Tasya; Suyanto, Rachmat
Journal of Social Science and Business Studies Vol. 3 No. 3 (2025): JSSBS
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jssbs.v3i3.177

This study aims to analyze the satisfaction levels of outpatients participating in Indonesia's national health insurance (JKN) under its tiered referral system. The research objective is to assess patient satisfaction at Dr. Slamet Regional Public Hospital, a primary referral center, across six key dimensions. A mixed-methods approach was employed, using surveys with 105 outpatients and in-depth interviews with hospital personnel. The findings reveal an overall patient satisfaction level of 74.01%, classified as “good.” Medical services received the highest satisfaction score (76.62%), while cost perception was the lowest (69.14%). Although clinical care is highly rated, the study identifies significant administrative complexity and long waiting times as primary sources of patient dissatisfaction. The main implication is that while the JKN program succeeds in delivering quality medical care, the patient experience is significantly hampered by bureaucratic inefficiencies. Practical improvements should focus on streamlining administrative procedures and optimizing patient flow to enhance overall satisfaction.

Exploring Lifestyle and Literacy Effects on Millennials’ Saving in Islamic Banks Amaliah, Ima; Anjani, Selsa Putri; Aspiranti, Tasya; Nurhayati, Nunung
Journal of Social Science and Business Studies Vol. 3 No. 3 (2025): JSSBS
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jssbs.v3i3.178

This research examines the saving intentions of millennials in Bandung City toward Islamic banking by applying a descriptive quantitative method. The study targets individuals aged 29–44 who have not yet opened an Islamic bank account and are distributed across 30 districts in Bandung. The main purpose is to analyze how lifestyle patterns, financial literacy, and demographic characteristics influence their willingness to save in Islamic banks. The analysis shows that female millennials between 24–28 years old express a stronger intention to save compared to other groups. Educational background, whether high school or university level, presents no significant differences in saving interest. By contrast, occupational status provides clearer distinctions: male civil servants and female employees in the private sector exhibit higher levels of intention. Income data reveal that most respondents earn between IDR 2–5 million monthly, placing them in the lower-middle income bracket. The findings also suggest that saving preferences are shaped more by individual information seeking rather than by family expectations or peer influence. Although their comprehension of Islamic financial principles is relatively limited reducing their level of trust, millennials demonstrate considerable digital literacy and confidence in using Islamic banking services. Overall, the study concludes that millennials make financial choices in a rational and independent manner but still require more accessible digital financial education. To capture this market, Islamic banks are advised to integrate Islamic values with digital literacy initiatives and foster closer engagement with millennial communities to build long-term trust and loyalty.

Development of an Android and Cloud-Based Human Resource Information System: A Case Study at PT Sari Ater Pasha, Mochammad Samy; Aspiranti, Tasya; Nurdin, Nurdin
Journal of Information System, Technology and Engineering Vol. 3 No. 3 (2025): JISTE
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jiste.v3i3.169

Human resource operations in many Indonesian companies still rely heavily on manual systems, leading to inefficiencies, data inaccuracies, and delays. This study examines the development and implementation of an Android and cloud-based Human Resource Information System (HRIS) at PT Sari Ater, a hospitality company facing such operational challenges. The objective is to reduce processing time, improve data accuracy, and enhance employee satisfaction by digitizing core HR functions such as leave requests, reimbursement claims, attendance tracking, and training records. The study adopts a qualitative descriptive method, including interviews, observations, and document analysis, and applies the Trees Rapid Track Cloud Implementation Methodology. A four-week pilot involving 35 employees showed significant improvements: leave approval times dropped from over 4 days to under 1 day, reimbursement processing was reduced by 65%, and form entry errors declined by over 80%. Employee satisfaction with HR services also increased substantially. These findings demonstrate that integrating mobile and cloud technologies can transform HR operations in SMEs, increase transparency, and support digital transformation. The system offers a scalable model for similar organizations seeking to modernize their HR management and foster a culture of accountability and efficiency.

Co-Authors A. Harits Nu'man A. Harits Nu'man A. Harits Nu'man Abdul Razak Abdul Hadi Achref Boubekri Ade Yunita Mafruhat Adwiyah, Rabiatul Adzany, Fenindea Agung Wijoyo Agung Wijoyo Agung Wijoyo Ahmad Julianda Ahmad Maulana Akhmad Yogi Pramatirta Akhmad Yogi Pramatirta, Akhmad Yogi Alfaritzi Rusli Amalia, Ima Andi Mulyawan Anisya Islamiyani Anjani, Selsa Putri Ardin Alpiana Nugraha Arief Budiyanto Arini Dwi Azhari Ayu Paramita Bagas Ismail Bella Fujitha Bima Cahya B Cahya B, Bima Cici Cintyawati Cici Cyntiawati Dadang Kusnadi Dalila Salsabila Dede R Oktini Deden Miftahul Falah Defri Hardeni Denasari Nurul Hikmah Derizka Inva Jaswita Dhelvita Sari Dianti Moelya Dita Garnida Eka Novia Arismayanti Eka Paksi, Tri Ayu Eka Tresna Gumelar Erma Walyuniar Farida Nur Machmud Gia Halwansalas Handri, Handri Harits Nu'man Hendarta, Albert Hendrati Dwi Mulyaningsih Ilham Fadillah Ima Amaliah Inva Jaswita, Derizka Iyan Bachtiar Jamaludin . Jun Junaedi Lasmanah Liya Setiawati Lukman Priyandono Luthfi Maulana Fadila Luthfi Nurwandi Maqhfira Ridha Maulani Maya Apriani Meli Amelia melvin zakri Melvin Zakri Mepy Nurana Mepy Nurana Meti Mulyati Moh. Safii Muhamad Ilham Eka Dwirahman Muhammad Albi Hidayatulloh Muhammad Naufal Nuriansyah Muhammad Saladin Alfazri Muhammad Taqi Zaidan Muhardi Muhardi Muhardi Muhardi Munarsih, Munarsih Naufal Wildan Rahmadian Neneng Hasanah Nirmala Kesumah Nunung Nurhayati Nunung Nurhayati Nur Azmi Aulia Nurdin Nurdin Nurdin Nurdin Nurdin Nurfahmiyati Nurfahmiyati Nurfitriani Nurfitriani Paksi, Tri Ayu Eka Pasha, Mochammad Samy Pratama, Ikbar Pupung Purnamasari Puspitawaty, Vinna Rabiatul Adwiyah Rabiatul Adwiyah Rabiatul Adwiyah Rachmat Suyanto Rachmat Suyanto Rafly Tryas Fariansyah Rahmaniar, Mirda Rahmannisa, Shofa Nur Rahmawati, Safira Rakha Izzatur Rahman Rani, Asni Mustika Reni Farida Yanti Riga Ari Nurgani Rini Lestari Rini Lestari Risma Nuryanti Rodhiah Rodhiah Rodhiah Rodhiah Rodhiah Rozalina Rozalina Rusman Frendika Shafira Raudya Putri Shafira Raudya Putri Siskia Yuhanida Sonia Sri Suwarsi Subhan Perkasa Sumadilaga Sufiarsah, Sevanya Rezkia Sumadilaga, Subhan Perkasa Sunarto Sunarto Susan Fitriyana Suyanto, Rachmat Syifa Alia Balqis Three Yuliarti Koswara Tiana Khiswatul Ismaiyah Tri Ayu Eka Paksi Udin Saripudin Umari Abdurrahim Abi Anwar Umari Abdurrahim Abi Anwar Westi Riani Wijoyo, Agung Wina Sonia Yudha Dwi Nugraha Yuhka Sundaya Zahra Nabila Latama Zulmauli Bahri

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