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Journal : Proceeding of International Conference Health, Science And Technology (ICOHETECH)

Increasing Customers In Craft Businesses Post Covid-19 Pandemic With E-Prospects Hastuti, Indra; Purnomo, Singgih; Thi Thu Hang, Nguyen; Sopingi, Sopingi
Proceeding of the International Conference Health, Science And Technology (ICOHETECH) 2024: Proceeding of the 5th International Conference Health, Science And Technology (ICOHETECH)
Publisher : LPPM Universitas Duta Bangsa Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47701/icohetech.v5i1.4138

Abstract

After the Covid pandemic, the digitalization era has developed more rapidly. The E-Prospects-based entrepreneurship development model can be an alternative for the recovery of business actors to increase customers and increase profits so that business actors can recover more quickly and develop. This research aims to analyze the implementation of the E-Prospect application towards increasing customers in Craft Businesses after the Covid-19 Pandemic. The results of this research can be used as a model for developing Craft Businesses to get new customers more quickly and increase profits. This research was carried out with a descriptive research approach, using the case study method on Lintang Kejora Solo crafts and action research and explanatory research, then carrying out educational actions on E-Prospects and Digital Marketing as well as analyzing the increase in profits obtained and continuing with observation actions on the use of E information technology -Prospects as a means of managing prospective customers so that customer retention increases and ends with analyzing the development of the Lintang Kejora craft business in terms of number of customers, turnover and profit. The research results show that after the Lintang Kejora craft business used the website-based E-Prospek application, the increase in customers was 35% and the profit increase rate was 25%. E-Prospect can improve digital-based customer relationship management and can help craft businesses recover after the Covid-19 pandemic.
Increasing Customers In Craft Businesses Post Covid-19 Pandemic With E-Prospects Hastuti, Indra; Purnomo, Singgih; Thi Thu Hang, Nguyen; Sopingi, Sopingi
Proceeding of the International Conference Health, Science And Technology (ICOHETECH) 2024: Proceeding of the 5th International Conference Health, Science And Technology (ICOHETECH)
Publisher : LPPM Universitas Duta Bangsa Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47701/icohetech.v5i1.4138

Abstract

After the Covid pandemic, the digitalization era has developed more rapidly. The E-Prospects-based entrepreneurship development model can be an alternative for the recovery of business actors to increase customers and increase profits so that business actors can recover more quickly and develop. This research aims to analyze the implementation of the E-Prospect application towards increasing customers in Craft Businesses after the Covid-19 Pandemic. The results of this research can be used as a model for developing Craft Businesses to get new customers more quickly and increase profits. This research was carried out with a descriptive research approach, using the case study method on Lintang Kejora Solo crafts and action research and explanatory research, then carrying out educational actions on E-Prospects and Digital Marketing as well as analyzing the increase in profits obtained and continuing with observation actions on the use of E information technology -Prospects as a means of managing prospective customers so that customer retention increases and ends with analyzing the development of the Lintang Kejora craft business in terms of number of customers, turnover and profit. The research results show that after the Lintang Kejora craft business used the website-based E-Prospek application, the increase in customers was 35% and the profit increase rate was 25%. E-Prospect can improve digital-based customer relationship management and can help craft businesses recover after the Covid-19 pandemic.
Co-Authors 'Ilmi, Achmad Miftachul A.A. Ketut Agung Cahyawan W Abidin, Frita Idkhariza Adityasmara, Farhan Agung Kurniawan Agustina Srirahayu Agustina, Nur Indah Ahmad Taufiq Ahmad Wahyu Saputra, Nur Anggarani, Dinar Arsy Annisa Ita Yulianti Aprilia Putri, Eka Ardiyanto, Marta Arfandi Prasetyo Atina, Vihi Aulia Sintya Baruna Setyoningrum Desi Chuluqi Fitri Dika Dwi Lestari Dwi Hartanti Eko Purwanto Eli Rahmawati Endro Wahyuno Faulinda Ely Nastiti Gita Martha Yulandha Hardika Hardika Harist, Muhammad Abdul Heny Kusdiyanti, Heny Hidayatullah Hidayatullah I Gusti Ayu Widia Anggun Swandewi Ichsan Pradana, Afu Imai Larasati Indah Wahyu Utami Indra Febrianto Indra Hastuti Indra Hastuti Indra Hastuti, Indra Irawan, Ridwan Dwi Isdinah Frizka Ishom, Moh. Jati Prabawa, Dhimas Jayanti, Lovina Karkono Karkono Kaulika, Vania Wilona Kukuh M Raharjo luluk Innisyak Marta Ardiyanto Mohammad Efendi Muslihati Mutiara Lavida Ilma Nafiah Nur Mega Aris Saputra Pradana, Afu Ichsan Purnamasari, Ica Purweni, Mei Ragil Tri Wibowo Ramadhani, Vannicia Wahyu Ratih, Suci Puspita Ratini Setyowati Rizka Apriani Romadlon, Ahsan Rozi, Muhammad Fahrur Rozi, Muhammad Fahrur Rully Aprilia Zandra Saputra, Rizal Dwi SEPTI WULANDARI Sihkabuden Sihkabuden Singgih Purnomo Sri Wahyuni Sukendar, Markus Utomo Sulfa, Devi Mariya Sumarlinda, Sri Suripan Suripan, Suripan Surya Arif Wijaya Thi Thu Hang, Nguyen Tri Prasetyo, Heri Tsania Nur Diyana Usep Kustiawan widagdo, yohanes martono Wijaya, Robby Wijiyanto Wijiyanto, Wijiyanto Wirawan, Ivan Kurnia Wiwik Dwi Hastuti Yuana Maulidia Yunianti, Geas Alida Yusuf Sobri, Ahmad Zulkarnain Zulkarnain Zulkarnain Zulkarnain