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All Journal Jurnal Mirai Management Jurnal SOLMA Owner : Riset dan Jurnal Akuntansi YUME : Journal of Management JURNAL MANAJEMEN BISNIS Jurnal Pengabdian Kepada Masyarakat MEMBANGUN NEGERI Amnesty: Jurnal Riset Perpajakan BJRM (Bongaya Journal of Research in Management) Madaniya Jurnal Ilmiah Al-Tsarwah AJAD : Jurnal Pengabdian kepada Masyarakat AJARCDE (Asian Journal of Applied Research for Community Development and Empowerment) Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi International Journal of Community Service (IJCS) Journal of Artificial Intelligence and Digital Business Economos : Jurnal Ekonomi dan Bisnis Journal of Community Service and Society Empowerment Jurnal Bisnis dan Kewirausahaan Jurnal Ekonomi Bisnis Manajemen dan Akuntansi (Jebisma) International Journal of Economic Research and Financial Accounting Jurnal Pengabdian Masyarakat dan Riset Pendidikan Journal of Innovative and Creativity Liquidity : Jurnal Ilmu Manajemen dan Bisnis Jurnal Social Society Fundamentum: Jurnal Pengabdian Multidisiplin Income Journal of Economics Development Agency Journal of Management and Business Jurnal Ilmiah Manajemen Dan Kewirausahaan Global Economics: International Journal of Economic, Social and Development Sciences
Zalkha Soraya
Universitas Muhammadiyah Makassar
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The Influence of Service Quality on Patient Satisfaction at Community Health Centers Salomekko, Bone Regency Milanda Hafid; Moh. Haris Pasigai; Zalkha Soraya
Income Journal Of Economics Development Vol. 4 No. 2 (2024): Juli 2024
Publisher : Pustaka Digital Indonesia

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Abstract

This study aims to determine the effect of service quality on patient satisfaction at the Salomekko Health Center, Bone Regency. This study uses a quantitative approach. The subjects of this study were patients who came for treatment at the Salomekko Health Center, Bone Regency, and a sample of 50 people was taken. The data collection method used a questionnaire. The data analysis technique used is Simple Linear Regression Analysis using statistical calculations through the Statistical Package for the Social Science (SPSS) application. The results showed that Service Quality (X) had a positive and significant effect on Patient Satisfaction (Y), as seen from the results of t count> t table ((2.332.>1.676) and a significant value = 0.24 <0.05. This finding indicates that improving service quality at Salomekko Health Center is directly correlated with increasing patient satisfaction. The implications of this study emphasize the importance of continuous efforts in improving service quality in primary health facilities such as puskesmas. Improvements in aspects such as reliability, responsiveness, assurance, empathy, and physical evidence of service can significantly contribute to increased patient satisfaction. In addition, the results of this study can serve as a reference for the management of Puskesmas Salomekko and other health agencies in designing strategies to improve service quality that are more effective and oriented to patient needs.
The Influence of Work Environment and Culture on the Performance of Barru Regency Population and Civil Registration Service Employees Putri; Zalkha Soraya; Muhammad Akib
Agency Journal of Management and Business Vol. 4 No. 2 (2024): July 2024
Publisher : Pustaka Digital Indonesia

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Abstract

The aim of this research is to determine the influence of work environment and culture on the performance of Barru Regency Population and Civil Registration Service employees. The population in this study were all 62 employees who worked in the Barru district population and civil registration service. The type of research used in this research is quantitative. The data collection method uses a questionnaire. The data analysis technique used is Multiple Regression Analysis using statistical calculations through the statistical package for the social science (SPSS) application. The results of this research indicate that work environment variables have a significant effect on employee performance. This is shown by the calculated t value of 4.823 which is smaller than the t table of 2.000 and the significant value of 0.000 is greater than 0.05. Work culture has a significant effect on employee performance. This is shown by the calculated t value of 2.786 which is greater than the t table of 2.000 and the significant value of 0.007 is smaller than 0.05
PENGARUH PENGALAMAN KERJA DAN MOTIVASI TERHADAP PRODUKTIVITAS KERJA PEGAWAI PERUSAHAAN DAERAH AIR MINUM (PDAM) TIRTA JENEBERANG KABUPATEN GOWA M. Nur R; Zalkha Soraya; Ambo Uleng; Liya Saputri
Liquidity Jurnal Ilmu Manajemen dan Bisnis Vol 2 No 1 (2024): JANUARI 2024
Publisher : Prodi Manajemen Universitas Syekh Yusuf Al Makassari Gowa

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Abstract

Penelitian ini bertujuan untuk Untuk mengetahui pengaruh Pengalaman Kerja dan Motivasi terhadap Produktivitas Kerja Pegawai Perusahaan Daerah Air Minum (PDAM) Tirta Jeneberang Kabupaten Gowa. Peneliti menyebarkan kuesioner kepada 74 orang pegawai Pada Perusahaan Daerah Air Minum (PDAM) Tirta Jeneberang Kabupaten Gowa.Teknik Analisis pada penelitian ini menggunakan uji Analisis regresi linear berganda dan uji hipotesis melalui uji t (Parsial). Hasil penelitian menunjukkan bahwa Pengalaman Kerja berpengaruh positif dan signifikan terhadap Produktivitas Kerja Pegawai Perusahaan Daerah Air Minum (PDAM) Tirta Jeneberang Kabupaten Gowa. Variabel Motivasi berpengaruh positif dan signifikan terhadap Produktivita Kerja Pegawai Perusahaan Daerah Air Minum (PDAM) Tirta Jeneberang Kabupaten Gowa
Financial Management for Teens : Building Good Financial Habits Money Moves : Teen Tips for Building your Financial Future Herman Callo; Wa Ode Rayyani; Muh. Syarif Ahmad; Zalkha Soraya; Risma Risma; Khairunna Istiqamah Halim
FUNDAMENTUM : Jurnal Pengabdian Multidisiplin Vol. 3 No. 1 (2025): Februari : FUNDAMENTUM : Jurnal Pengabdian Multidisiplin
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/fundamentum.v3i1.514

Abstract

Although financial management is a vital life skill, many teenagers lack the knowledge and habits to make good financial decisions. This program aims to fix this by giving teens practical financial management skills and encouraging forward-thinking attitudes toward money.The primary goal is to help participants understand fundamental financial concepts such as budgeting, saving, investing, and debt management. To ensure engagement and practical application, the program uses a mixed-methods approach by incorporating workshops, interactive activities, and real-life case studies. Key findings show that participants' capacity to create budgets, save regularly, and make wise financial decisions significantly improved after completing the program. Additionally, the seminars raised awareness of the significance of financial planning for long-term objectives like business or higher education.This effort has broad ramifications as it helps create a generation of financially educated people who are better equipped to handle financial difficulties and take advantage of opportunities in the future. Similar initiatives in communities and schools throughout the world can be built around this paradigm.
Career Planning for Students at Angkatan Belia Islam, Penang, Malaysia Heryati , Yati; Soraya, Zalkha; Fattah , Sulaeman; Nasrullah; Sulviani; Ramadhan, Ibnu Shabur
AJAD : Jurnal Pengabdian kepada Masyarakat Vol. 5 No. 1 (2025): APRIL 2025
Publisher : Divisi Riset, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ajad.v5i1.422

Abstract

This community service activity focuses on addressing the challenges faced by teenagers in the Angkatan Belia Islam Malaysia (ABIM) Penang branch regarding their lack of understanding and skills in career planning. Teenagers in ABIM encounter several key issues when determining their future careers, primarily the absence of guidance and limited access to career-related information.The program aims to enhance the participants' knowledge of the importance of career planning, help them identify their potential, and develop strategies to achieve their career goals. This activity employs a combination of educational and practical approaches. Education is delivered through interactive seminars covering career planning, professional introductions, and personal skill development. Practical activities include individual consultations, mock job interviews, and workshops on creating a Curriculum Vitae (CV).The results of this activity demonstrate improved participant understanding of career planning concepts, enhanced ability to formulate strategic steps towards their career aspirations, and increased self-confidence. This initiative is expected to have a long-term impact on participants as they navigate the competitive job market. Strengthening partnerships with local organisations is also a crucial element in ensuring the sustainability of this program in the future.
Pengaruh Pelatihan Terhadap Kinerja Karyawan Koperasi Simpan Pinjam Sipakatallasa Kota Makassar : Penelitian Alfisah Rusdian; Edi Jusriadi; Zalkha Soraya
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 3 No. 4 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 3 Nomor 4 (April 2025
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v3i4.617

Abstract

This study aims to determine the effect of human resource training on employee performance at the Sipakatallasa Savings and Loan Cooperative in Makassar City. The population in this study consists of all employees of the cooperative, totaling 35 individuals. The sampling technique used is total sampling, resulting in 35 respondents. Data collection methods include observation, questionnaires, interviews, and documentation. The data analysis methods used are descriptive analysis, instrument testing, classical assumption testing, and simple linear regression analysis. The results of the study indicate that, based on the t-test, training has a positive and significant effect on performance. The simple linear regression model shows that training is a factor that positively influences good performance; therefore, adequate training must be provided before good performance can be achieved.
The Influence of Digital Marketing, Product Quality and Service Quality on Customer Loyalty at the Contemporary Drink Shop Hayoo Indonesia Ihsan, Khairul; Pasigai, Moh Aris; Soraya, Zalkha
Economos : Jurnal Ekonomi dan Bisnis Vol. 8 No. 1 (2025): ECONOMOS : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Parepare

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31850/economos.v8i1.3694

Abstract

The aim of this research is to find out whether digital marketing variables, product quality and service quality influence customer loyalty at the contemporary Hayoo Indonesia drink shop. The type of research carried out is quantitative research. The population in this study were customers of the modern Hayoo Indonesia drink shop. The sampling technique used by the author is the Hair formula used to determine the number of samples and the accidental sampling technique used to determine the sample criteria. Based on this, the sample in this research was 80 customers. The type of data used in this research is quantitative data obtained from distributed questionnaires and is related to the problem being studied. Data collection was carried out by distributing questionnaires and documentation. In this research, the data sources used in data collection include primary data. Based on the results of research using statistical calculations through the Statistical Package for the Social Science version 26 (SPSS26) application, the results are that digital marketing variables, product quality and service quality partially and simultaneously influence customer loyalty at the modern Hayoo Indonesia drink shop.
The Influence of Motivation and Work Discipline on Employee Performance at the Regional Development Planning, Research and Innovation Agency (Bapperida) of Bulukumba Regency Harfa, Muhammad Fadil; Nurbaya, Sitti; Soraya, Zalkha
Journal Social Society Vol. 5 No. 1 (2025): Januari - Juni 2025
Publisher : Pustaka Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54065/jss.5.1.2025.660

Abstract

The urgency of this research lies in the importance of improving employee performance as a key factor in the success of regional development planning and implementation at BAPPERIDA Bulukumba Regency. Given the indications of declining performance in recent years, this study is relevant for identifying internal factors such as motivation and work discipline that can be promptly addressed by management. The aim of this research is to find out whether motivation and work discipline variables influence employee performance at the Regional Development Planning, Research and Innovation Agency Bulukumba Regency. The type of research carried out is quantitative research. The population in this study were all employees at the Regional Development Planning, Research and Innovation Agency Bulukumba Regency, totaling 74 employees consisting of 44 ASN and 30 non-ASN. The sampling technique used in this research was saturated sampling. Therefore, the number of samples in this research was 74 employees. The criteria for this sample are employees consisting of 44 ASN and 30 non-ASN. The type of data used in this research is quantitative data obtained from distributed questionnaires and is related to the problem being studied. Data collection was carried out by distributing questionnaires and documentation. In this research, the data sources used in data collection include primary data. Based on the results of research using statistical calculations through the Statistical Package for the Social Science version 26 (SPSS26) application, the results show that motivation and work discipline variables partially have a positive and significant effect on employee performance at the Regional Development Planning, Research and Innovation Agency Bulukumba Regency.
STRATEGI PENGEMBANGAN SUMBER DAYA MANUSIA DALAM MENINGKATKAN KINERJA PEGAWAI KELURAHANTALAKA, KECAMATAN MA’RANG, KABUPATEN PANGKEP Muhammad Syachwal Zhalihin; Jam’an, Andi; Soraya, Zalkha
Jurnal Ekonomi Bisnis Manajemen dan Akuntansi (JEBISMA) Vol 3 No 1 (2025): Agustus 2025
Publisher : PT. Media Edutama Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70197/jebisma.v3i1.104

Abstract

Penelitian ini bertujuan untuk mendeskripsikan strategi pengembangan sumber daya manusia dalam meningkatkan kinerja pegawai di Kantor Kelurahan Talaka. Metode yang digunakan adalah metode kualitatif dengan pendekatan descriptive research, yaitu metode yang bertujuan untuk menggambarkan hasil penelitian secara sistematis dan faktual. Descriptive research dalam penelitian ini menggunakan teknik survei untuk mengumpulkan data dari berbagai subjek. Hasil penelitian menunjukkan bahwa: (1) Strategi pengembangan sumber daya manusia dalam meningkatkan kinerja pegawai dilakukan melalui penetapan target kerja dan target pencapaian di bidang masing-masing, serta dukungan dari manajemen puncak yang memastikan keberlangsungan program-program pengembangan melalui koordinasi yang terstruktur; (2) Faktor pendukung dalam pengembangan sumber daya manusia meliputi adanya arahan, bimbingan, pendampingan, dan pemeliharaan dari lembaga terhadap pegawai. Sementara itu, faktor penghambatnya adalah beban kerja yang tiba-tiba meningkat, yang mengakibatkan pegawai kesulitan menyelesaikan tugas tepat waktu dan terkadang harus mengalihkan pekerjaan kepada rekan lain.
THE INFLUENCE OF PLACEMENT AND WORK EXPERIENCE ON EMPLOYEE PERFORMANCE AT THE POPULATION AND CIVIL REGISTRY SERVICE OF PANGKEP REGENCY Nurfatimah, Ghelvira; Andayaningsih, Sri; Soraya, Zalkha
Economos : Jurnal Ekonomi dan Bisnis Vol. 8 No. 2 (2025): ECONOMOS : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Parepare

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31850/economos.v8i2.3979

Abstract

Employee performance is a critical determinant of public service quality, particularly within government institutions. This study examines (a) the effect of job placement on employee performance and (b) the effect of work experience on employee performance at the Population and Civil Registration Office of Pangkep Regency. Using a quantitative approach, data were collected from 47 civil servants selected through saturated sampling. Questionnaires served as the primary data collection tool, and the data were analyzed with SPSS 25 using descriptive statistics, instrument testing, classical assumption tests, multiple linear regression, and hypothesis testing. The results show that job placement does not have a significant positive impact on employee performance, suggesting that proper placement alone is insufficient to enhance outcomes. Conversely, work experience exerts a significant positive influence, indicating that accumulated knowledge and practical expertise contribute to improved employee performance in service delivery. These findings highlight the importance of organizational strategies that strengthen employee experience through training and continuous professional development to enhance public sector service quality.
Co-Authors A Ifayani Haanurat A. Ade Wahyudi Asdar A. Nur Fitrianti Adiningrat, Andi Arifwangsa Adiningrat, Andi Arifwangsa Ainun Jaria Akhmad, Akhmad Alamsjah Alamsjah SE Alfisah Rusdian Amanda Pattapari Ambo Uleng Amir , Amir Amril Andayaningsih, Sri Andi Rahmawati Datu ARDIANSYAH ARDIANSYAH Armayanti Armayanti Asri Jaya Ayu, Nabila Azizah Bahari, Samsul Burhanuddin Burhanuddin Chadijah, Andi Della Puspita Sari Dwiyanti, Friska Eko Budi Satoto Fadila S, Nurjannah Fattah , Sulaeman Handriani Handriani Harfa, Muhammad Fadil Herman Callo Hilmi Hambali Hurul Aini Dzulqaidah Iftitah Resky Az-zahra J Intan Intan Irwan Abdullah Irwan Irwan Ismar Ismar J, Jusriadi Jam’an, Andi Justiatin, Justiatin Karmila Karmila Khairul Ihsan, Khairul Khairunna Istiqamah Halim Khalilul Fuady Ashari ldra Wahyuni Liya Saputri M. Nur R M. Yusuf Alfian Rendra Anggoro Magfirahtun Tristiawati Rusli MAGHFIRAH Maharani, Astrid Marhumi, Sitti Milanda Hafid Moh Aris Pasigai Moh Rizki Mahda Putra Moh. Aris Pasigai Moh. Haris Pasigai Muahmmad Akib Muh Fahmi Fatha Muh. Syarif Ahmad Muhammad Akib Muhammad Akib Muhammad Miftahul Amin Muhammad Syachwal Zhalihin Murniati Muslim Nursalam Akhmad Mutmainnah Yasir Nanda, Sahabuddin Nasher, Tasya Fathiah Nasrullah Nasrullah Nasrullah Nasrullah Nasrullah Nooh, Samuel Andri Novi Puji Lestari Nurannisa Nurannisa Nurfatimah, Ghelvira Nurinaya Nurlina; M. Yusuf Alfian Rendra Anggoro Nursaid Nurul Fajihan Nusul Fikran Pasigai, Moh Aris Putri Radnin, Nur Uyuna Rahman, Farida Rahmansyah Rahmansyah Rajmia Sulianti Ramadhan, Ibnu Shabur Ranti Ranti Rini Sulistiyanti Risfayanti Rustam Risma Risma Rosdiayanti Rosdiayanti Ruliaty Ruliaty, Ruliaty Rusni Hasni Sari, Nur Husnita Sarifuddin Sherry Adelia Simpajo, Nurul Mumtazah Siti Aisyah Sitti Nurbaya Sri Haryani Sukmawati Sukmawati Sulaeman, Syarifuddin Sulaiman, Syarifuddin Sultan, Annisa Sulviani Syarthini Indrayani Syarthini Indrayani Andi Chadijah Temi Temi Tri Ananda Ulfatun Mutmainah Umar A, Muhammad Wa Ode Rayyani Wahyu Anugrah Warda Warda Widjayanti, Fefi Nurdiana Winahyu, Pawestri Wulandari Wulandari Yati Heryati Yusuf K, M.