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Strengthening Salesperson Performance through Psychological Contracts: The Mediating Role of Innovative Work Behavior in Indonesia’s Automotive Service Sector Hafni, Layla; Safari, Surya; Chandra, Teddy; Suwitho, Suwitho; Suhermin, Suhermin
International Journal of Social Science and Business Vol. 9 No. 1 (2025): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v9i1.94777

Abstract

There are inconsistent findings regarding the influence of psychological contracts on innovative work behavior, with some studies showing no significant relationship while others indicate a strong positive effect, revealing a theoretical gap that needs further exploration. This study addresses that gap by examining how fulfilled psychological contracts, through the lens of Social Exchange Theory, stimulate innovative work behavior and enhance salesperson performance in Indonesia’s competitive automotive service sector. This study examines how psychological contracts influence salesperson performance, both directly and indirectly, through the mediating role of Innovative Work Behavior (IWB). Data were collected through a census of 184 salespeople from an automotive service company in Riau, Indonesia, using a structured questionnaire. Analysis was conducted with SmartPLS 4.1. The results show that psychological contracts significantly affect salesperson performance (β = 0.460, p < 0.01) and IWB (β = 0.904, p < 0.001). In turn, IWB significantly improves performance (β = 0.487, p < 0.001) and mediates the relationship between psychological contracts and performance (β = 0.440, p < 0.001). Theoretically, this study extends Social Exchange Theory by clarifying inconsistent findings on psychological contracts and innovative behavior in prior research. Practically, the results highlight the importance of fulfilling psychological contracts to stimulate innovation and strengthen sales performance in emerging market contexts.
Financial Management for MSMEs and Farmer Groups in the District of Kamang Magek: Pengelolaan Keuangan bagi UMKM dan Kelompok Tani di Kecamatan Kamang Magek Anne Putri; Eka Risma Putri; Renita Astri; Emi Handriana; Adriani Adnani; Layla Hafni; Dona Ikranova; Yulianda Nofika Sari; Siti Maryam
Journal of Community Service and Application of Science Vol. 1 No. 2 (2022): JOURNAL OF COMMUNITY SERVICE AND APPLICATION SCIENCE (JCSAS)
Publisher : KPN Kopertis X

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62769/65zcdy85

Abstract

Small and medium enterprises (SMEs) and farmer groups are a source of the community's economy in Kamang Magek District. SMEs are engaged in various fields such as food and processed products, crafts and carvings, furniture, agricultural and animal husbandry products, while farmer groups in Kamang Magek District also vary from horticultural crops, food crops and plantation crops. In the Livestock sector, there are also poultry livestock, both broiler and laying eggs, small and large ruminants as well as processed agricultural and livestock products. Several SMEs and farmer groups in the Kamang Magek sub-district raised the local wisdom of Kamang Magek, such as kamang crackers, kamang coffee, Kamang duck, Kamang mangosteen, embroidery, and kamang special furniture. Currently, SMEs and Farmer Groups are experiencing difficulties in developing their businesses due to business capital constraints and most of them are even trapped in loans with high interest rates. SMEs have not been able to determine the amount of working capital they need for business development, they do not take into account the size of the loan with their production capacity or business results, so the amount of loans made does not match the actual funding or working capital needs. This has resulted in the amount of the loan submitted being too large in excess of requirements or the amount of the loan being too small so that it is not sufficient for business needs. To overcome this problem, it is necessary to provide counseling to SMEs and farmer groups regarding financial management.
Pendampingan Usaha Mikro Kecil “Dear Dira” Melalui Program Business Project Berbasis Inovasi Dan Digitalisasi Hafni, Layla; Safari SD, Surya; Chandra, Stefani; Andi, Andi; JosephusSwanto, Dominicus
Jurnal Pengabdian UntukMu NegeRI Vol. 7 No. 2 (2023): Pengabdian Untuk Mu negeRI
Publisher : LPPM UMRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37859/jpumri.v7i2.6121

Abstract

Untuk mendukung program pemerintah menciptakan wirausaha muda minimal 4 % dari jumlah penduduk, maka Institut Bisnis dan Teknologi Pelita Indonesia melaksanakan program Business Innovation bagi mahasiswa dan dosen untuk membantu Usaha Mikro dan Kecil dalam bentuk pendampingan guna mengembangkan usahanya dengan memanfaatkan digitalisasi dan Inovasi. Program Business Inovation ini memberikan peluang bagi wirausaha muda yang telah menjalankan usaha untuk mendapatkan pendampingan dalam mendesain logo, packing kemasan, pembuatan media sosial, membuka toko di market place, plat form toko on line seperti Gojek, shopee, Tokopedia atau Lazada, melakukan analisis strategi dan potensi berkembangnya usaha dengan analisa SWOT serta membantu menyusun laporan keuangan. Metode yang digunakan melalui tiga tahapan, pertama tahap sosialisasi dan seminar, kedua tahap pendampingan dan ketiga tahap bazaar dan pameran. Kegiatan ini dinilai bermanfaat oleh UMK yang pernah memperoleh pendampingan dari Tim Business Innovation Pelita Indonesia, dan bagi mahasiswa pendamping, kegiatan ini berhasil menumbuhkan minat berwirausaha serta menurunkan tingkat kekhawatiran akan resiko gagal dalam berusaha.
ANALYSIS OF COMPENSATION, ORGANIZATIONAL CULTURE, WORK MOTIVATION, AND JOB TRAINING ON EMPLOYEE PERFORMANCE IN PLANTATION COMPANIES IN RIAU Safari, Surya; Chandra, Leo; Hafni, Layla; Putri, Librina Tria
Procuratio : Jurnal Ilmiah Manajemen Vol 11 No 4 (2023): Procuratio : Jurnal Ilmiah Manajemen
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/procuratio.v11i4.4189

Abstract

Tujuan dari penelitian ini adalah untuk menganalisa dan menentukan pengaruh dari kompensasi, budaya organisasi, motivasi kerja, dan pelatihan kerja terhadap kinerja karyawan perusahaan perkebunan di Riau. Penelitian dilakukan di perusahaan perkebunan yang ada di Riau, di Jalan Dr. Sutomo No. 62, Sekip, Kec. Limapuluh, Pekanbaru, Riau. Populasi untuk penelitian ini mencakup 40 karyawan dari PT Agro Abadi Kota Pekanbaru dengan menggunakan mentode sensus Dimana seluruh populasi dijadikan sampel untuk penelitian ini. Analisis data penelitian ini dilakukan menggunakan regresi linear berganda. Hasil dari uji menunjukkan bahwa kompensasi, budaya organisasi, motivasi, dan pelatihan kerja memiliki pengaruh positif dan signifikan terhadap kinerja karyawan di Perusahaan Perkebunan di Riau. The aim is to analyze and determine the effect of compensation, organizational culture, work motivation, and job training on the performance of employees in plantation companies in Riau. The research was carried out at a plantation company in Riau, located at Jl. Dr. Sutomo No. 62, Sekip, District. Fifty, Pekanbaru City, Riau. The population for this study was all 40 employees of PT Agro Abadi Pekanbaru City. Using the census method, the entire population was sampled in this study. Data analysis in the study used multiple linear regression. The results of the study explain that compensation, organizational culture, motivation, and job training have a positive and significant influence on the performance of employees in plantation companies in Riau.
ANALYSIS OF EFFECT OF QUICK RATIO, DEBT TO EQUITY RATIO, TOTAL ASSETS TURNOVER, AND RETURN ON ASSETS ON PROFIT GROWTH IN HEALTHCARE COMPANIES LISTED ON INDOENSIA STOCK EXCHANGE FOR THE 2017-2021 PERIOD Katsute, Yoshinaga; Hafni, Layla
Procuratio : Jurnal Ilmiah Manajemen Vol 11 No 3 (2023): Procuratio : Jurnal Ilmiah Manajemen
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/procuratio.v11i3.4007

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh dari Quick Ratio, Debt to Equity Ratio, Total Assets Turnover, dan Return on Assets terhadap pertumbuhan laba pada perusahaan healthcare yang terdaftar di Bursa Efek Indonesia periode 2017-2021. Pengumpulan data menggunakan data sekunder berupa laporan keuangan perusahaan dari BEI. Teknik pengambilan sampel pada penelitian ini menggunakan metode purposive sampling yang diperoleh sampel sebanyak 13 perusahaan. Metode penelitian yang digunakan yaitu analisis regresi berganda dengan mengunakan SPSS 22. Hasil dari penelitian ini menunjukan variabel quick ratio, debt to equity ratio, dan total assets turnover tidak berpengaruh secara signifikan terhadap pertumbuhan laba, sedangkan return on assets berpengaruh positif dan signifikan terhadap pertumbuhan laba. This study aims to determine the effect of Quick Ratio, Debt to Equity Ratio, Total Assets Turnover, and Return on Assets on profit growth in healthcare companies listed on the Indonesia Stock Exchange for the 2017-2021 period. The data research uses secondary data from financial reports from the Indonesia stock exchange. The sampling selection technique Purposive sampling obtained samples about 13 companies. The study used multiple regression analysis techniques using SPSS 22. The result showed that the quick ratio, debt to equity ratio, and total assets turnover have no significant effect on profit growth, while return on assets had positive and significant impacts on profit growth.
FAKTOR-FAKTOR YANG MEMPENGARUHI KEBIJAKAN DIVIDEN PERUSAHAAN SEKTOR INDUSTRI BARANG KONSUMSI YANG TERDAFTAR DI BURSA EFEK INDONESIA Carolita, Carolita; Hafni, Layla; Safari, Surya; Kasmawati, Kasmawati
Jurnal Akuntansi Kompetif Vol. 6 No. 2 (2023): Audit, Pengendalian Internal, dan Kinerja Keuangan di Sektor Publik dan Privat
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/akuntansikompetif.v6i2.1397

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh antara Free Cash Flow, Kebijakan Hutang, Kepemilikan Institusional, Kepemilikan Manajerial, dan Sales Growth terhadap kebijakan dividen pada perusahaan sektor industri barang konsumsi yang terdaftar di Bursa Efek Indonesia dengan periode pengamatan selama tahun 2015-2020. Sampel dalam penelitian ini berjumlah 41 perusahaan sektor industri barang konsumsi yang diambil melalui metode purposive sampling. Penelitian ini menggunakan analisis regresi linier berganda. Hasil penelitian menunjukkan bahwa Free Cash Flow mempunyai pengaruh positif dan signfikan terhadap kebijakan dividen, dan Sales Growth mempunyai pengaruh negatif dan tidak signifikan terhadap kebijakan dividen. Sedangkan Kebijakan Hutang, Kepemilikan Institusional dan Kepemilikan Manajerial tidak mempunyai pengaruh dan tidak signifikan terhadap kebijakan dividen.
SELF-EFFICACY, CAREER DEVELOPMENT, AND COMMITMENT TO EMPLOYEE PERFORMANCE Surya Safari SD; Teddy Triyanda; Layla Hafni; Sri Indrastuti
Procuratio : Jurnal Ilmiah Manajemen Vol 12 No 4 (2024): Procuratio : Jurnal Ilmiah Manajemen
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/procuratio.v12i4.4782

Abstract

This research aims to determine the influence of self-efficacy, career development, and commitment on employee performance at PT. Global Jaya Perkasa Pekanbaru City. The sample of this research is 50 employees who work at PT. Global Jaya Perkasa Pekanbaru City. Determination of the sample using the census method or saturated sampling. The data analysis technique used was the multiple linear regression method with SPSS Windows 21. The results showed that self-efficacy had a significant negative effect, partially or simultaneously, on employee performance. Still, career development and commitment have a significant positive effect on employee performance. Considering the career development and commitment variables, it has a significant positive effect and greatly contributes to employee performance. So the PT. Global Jaya Perkasa Riau is advised to focus on career development and commitment to improve and maintain good employee performance. And for variables with a significant negative effect such as self-efficacy so that they pay more attention and improve it, they provide comfort and a pleasant impression to fulfill employee performance. Penelitian ini bertujuan untuk mengetahui pengaruh efikasi diri, pengembangan karir, dan komitmen terhadap kinerja karyawan di PT. Global Jaya Perkasa Kota Pekanbaru. Sampel dalam penelitian ini adalah 50 karyawan yang bekerja di PT. Global Jaya Perkasa Kota Pekanbaru. Penentuan sampel menggunakan metode sensus atau pengambilan sampel jenuh. Teknik analisis data yang digunakan adalah metode regresi linier berganda dengan SPSS Windows 21. Hasil penelitian menunjukkan bahwa efikasi diri memiliki pengaruh negatif yang signifikan, baik secara parsial maupun simultan, terhadap kinerja karyawan. Namun, pengembangan karir dan komitmen memiliki pengaruh positif yang signifikan terhadap kinerja karyawan. Mengingat variabel pengembangan karir dan komitmen, keduanya memiliki pengaruh positif yang signifikan dan sangat berkontribusi terhadap kinerja karyawan. Oleh karena itu, PT. Global Jaya Perkasa Riau disarankan untuk fokus pada pengembangan karir dan komitmen untuk meningkatkan dan mempertahankan kinerja karyawan yang baik. Sedangkan untuk variabel yang memiliki pengaruh negatif signifikan seperti efikasi diri, agar lebih diperhatikan dan ditingkatkan, dengan memberikan kenyamanan dan kesan yang menyenangkan untuk memenuhi kinerja karyawan.
Digitalisasi Bisnis Peternakan Kambing Syariah sebagai Upaya Pemberdayaan Masyarakat Hafni, Layla; Rahman, Sarli; Fadrul, Fadrul; Suharti, Suharti; Wijaya, Evelyn; Purwati, Astri Ayu; Octafilia, Yusnita; Safari, Surya; Junaedi, Achmad Tavip
JUDIKAT: Jurnal Pengabdian Kepada Masyarakat Vol 5 No 2 (2025): JUDIKAT: Jurnal Pengabdian Kepada Masyarakat
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/judikat.v5i2.5736

Abstract

Peternakan kambing merupakan sektor agribisnis berbasis rakyat yang memiliki potensi besar dalam meningkatkan perekonomian masyarakat. Namun demikian, sebagian besar peternak masih menggunakan sistem pengelolaan tradisional yang berdampak pada rendahnya produktivitas, transparansi, dan akses pasar. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk memperkuat bisnis peternakan kambing melalui penerapan teknologi digital dan model bisnis berbasis syariah. Metode pelaksanaan meliputi seminar, pelatihan, dan diskusi interaktif yang melibatkan akademisi, peternak, dan pemangku kepentingan. Materi yang diberikan mencakup pencatatan digital, Business Model Canvas (BMC), pemanfaatan IoT dalam pemantauan ternak, serta skema pembiayaan syariah. Hasil kegiatan menunjukkan peningkatan pemahaman peserta terhadap pengelolaan peternakan modern, pemasaran digital, dan praktik bisnis yang etis sesuai prinsip Islam. Program ini berkontribusi dalam meningkatkan kapasitas manajerial peternak serta mendorong pengembangan agribisnis yang berkelanjutan dan berkeadilan.
Digital Workplace Adaptation: A Comparative Analysis Of The Effects Of Workload And Innovation On The Performance Of Millennial vs. Non-Millennial Employees Isnaidi, Isnaidi; Purwati, Astri Ayu; Hafni, Layla
International Journal of Economics Development Research (IJEDR) Vol. 6 No. 6 (2025): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v6i6.10626

Abstract

This study investigates the impact of digital workload on employee performance, mediated by employee loyalty and moderated by individual innovation behavior, with a generational perspective distinguishing between millennial and non-millennial employees. Utilizing a quantitative explanatory approach, data were collected via total sampling of 52 BAPPEDA employees and analyzed through Structural Equation Modeling using Partial Least Squares (SEM-PLS) and Multi-Group Analysis (MGA). Findings reveal that digital workload negatively affects performance, particularly among non-millennials, while employee loyalty and innovation behavior positively influence performance. Digital adaptation acts as a crucial moderator, buffering the adverse effects of digital workload and enhancing the positive impact of innovation. The study underscores the importance of digital literacy, innovation culture, and tailored generational strategies to optimize employee performance in digitizing public institutions.
EFFECT OF RETURN ON ASSET, OPERATING CASH FLOWS AND EARNING ON RETURN OF SHARES WITH LEVERAGE AS MODERATING VARIABLES IN MINING COMPANIES Sitanggang Desmayanti; Irawati Irawati; Layla Hafni; Helly Aroza Siregar; Febdwi Suryani
Bilancia : Jurnal Ilmiah Akuntansi Vol. 9 No. 4 (2025): Bilancia : Jurnal Ilmiah Akuntansi
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/bilancia.v9i4.5656

Abstract

This study aims to analyze Return On Asset (ROA), Operating Cash Flow and Earning Per Share (EPS) on stock returns with Leverage (DAR) as a moderating variable in mining companies listed on the Indonesia Stock Exchange (BEI). The population used is 49 mining companies on the IDX for the 2017-2019 period. Sampling in this study used a purposive sampling method with the criteria for mining companies listed on the Indonesia Stock Exchange for the 2017-2019 period and companies that were delisted during the 2017-2019 period and the availability of required Annual Financial Report data for the 2017-2019 period. Based on these criteria, the number of samples in this study was determined by 41 companies. The analysis technique used in this research is moderating variable regression analysis with interaction tests with the help of SmartPLS software. The results showed that analyzing Return On Asset (ROA) and Operating Cash Flow had a positive and insignificant effect on stock returns, while the EPS variable had a negative and insignificant effect on stock returns, and leverage as a moderating variable had a positive and insignificant effect on the relationship Return On Asset (ROA), Operating Cash Flow and Earning Per Share (EPS) on the return of mining companies on the Indonesia Stock Exchange for the 2017-2019 period. Penelitian ini bertujuan untuk menganalisis Return On Asset (ROA), Operating Cash Flow, dan Earning Per Share (EPS) terhadap return saham dengan Leverage (DAR) sebagai variabel moderasi pada perusahaan pertambangan yang terdaftar di Bursa Efek Indonesia (BEI). Populasi yang digunakan adalah 49 perusahaan pertambangan di IDX untuk periode 2017-2019. Pengambilan sampel dalam penelitian ini menggunakan metode purposive sampling dengan kriteria perusahaan pertambangan yang terdaftar di Bursa Efek Indonesia untuk periode 2017-2019 dan perusahaan yang telah dihapus dari daftar (delisted) selama periode 2017-2019 serta ketersediaan data Laporan Keuangan Tahunan (APBN) yang dibutuhkan untuk periode 2017-2019. Berdasarkan kriteria tersebut, jumlah sampel dalam penelitian ini ditentukan sebanyak 41 perusahaan. Teknik analisis yang digunakan dalam penelitian ini adalah analisis regresi variabel moderasi dengan uji interaksi dengan bantuan perangkat lunak SmartPLS. Hasil penelitian menunjukkan bahwa analisis Return On Asset (ROA) dan Operating Cash Flow memiliki pengaruh positif dan tidak signifikan terhadap return saham, sedangkan variabel EPS memiliki pengaruh negatif dan tidak signifikan terhadap return saham, dan leverage sebagai variabel moderasi memiliki pengaruh positif dan tidak signifikan terhadap hubungan Return On Asset (ROA), Operating Cash Flow dan Earning Per Share (EPS) pada return perusahaan pertambangan di Bursa Efek Indonesia untuk periode 2017-2019.
Co-Authors AA Sudharmawan, AA Achmad Tavip Junaedi Adriani Adnani Ahmad Himawan Ahmad Rifqi Alexander Rocky Amin, Amiruddin M Amries Rusli Tanjung Andi Andi Andi Andi Andrianus Salim Angelina, Vanessa Anita Anita Anne Putri Anton Anton Astri Ayu Purwati Boby Daniswara Halim Budiyanto Budiyanto Carolita, Carolita Chandra, Jennifer Chandra, Stefani Chitarany Biantary Cyndi Pricyla David David Devi Diana Sari Dominicus Josephus Swanto Dominicus Josephus Swanto T Dominicus Josephus Swanto Tjahjana Dona Ikranova Eka Risma Putri Emi Handriana Ericca, Shierlly Ericson Rony Jaya R evelyn wijaya Evelyn Wijaya Fadrul Fadrul Fadrul, Fadrul Fakhri Rabialdy Farhan Firdaus Febdwi Suryani Fernandho, Michael Gus Andri Harry Patuan Panjaitan Helly Aroza Siregar Hendri Gunawan Hidayat Syahputra Hocky, Agus Ilyas Ilyas Indrastuti, Sri Irawati Irawati Isnaidi Isnaidi Isnaidi, Isnaidi Jennifer Chandra JosephusSwanto, Dominicus Junaidi Junaidi Katsute, Yoshinaga Kevin Marclinto Khelliwaty Chandra Kuswoyo Kuswoyo Leo Chandra Librina Tria Putri Limi Lyana Martha Martha Martha Ng Martha Ng Michael Fernandho Mimelientesa Irman Miran, Ikas Musliadi Musliadi Mustafa Kamal Nana Fitriani Nia Husni Nicholas Renaldo Nur Seri Octafilia, Yusnita Panjaitan, Harry P. Prihastuti, Asepma Hygi Purba, Jansaris Othniel Purnama, Intan Purwati, Astri Ayu Putri, Librina Tria Putri, Novita Yulia Rahman, Sarli Renita Astri Richard Andelman Rismawati Rismawati Safari SD, Surya Sarisa Sarisa Sheerad Sahid Sitanggang Desmayanti Siti Maryam Sri Indrastuti Sudirman Sudirman Suharti Suharti Suharti Suhermin, Suhermin Surya Safari SD Surya, Cardy Susi Indrawati Br Hutasoit Suwitho, Suwitho Suyono Suyono Swanto T, Dominicus Josephus Swanto, Dominicus Josephus Syamsiar, Syamsiar T, Dominicus Josephus Swanto Teddy Chandra Teddy Triyanda Tengku Arief Lukman Thaief, Ilham Tjahjana, Dominicus Josephus Swanto Vanesa, Setevy Venny Prajnawati Vivi Anggraini S Wan Muhammad Kudri Wijaya, Evelyn Yulianda Nofika Sari Yutiandry Rivai Zulfadil Zulfadil