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Feti Fatimah
Departement Of Chemistry, Faculty Of Mathematics And Natural Science,Sam Ratulangi University, Manado
Religion Agriculture, Biological Sciences & Forestry Humanities Astronomy Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Physics Social Sciences Other

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PENGARUH IMPLEMENTASI TOTAL1QUALITY MANAJEMEN TERHADAP KINERJA1OPERASIONAL PADA CV AL-MAIDAH Aviro, Iftitah Noranza; Fatimah, Feti; Nursaidah, Nursaidah
Growth Vol 21 No 1 (2023): Mei
Publisher : Relawan Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36841/growth-journal.v21i1.4094

Abstract

This study was conducted at CV Al-Maidah in Jember, aiming to assess the impact of variables such as Customer Satisfaction (X1), Employee Empowerment (X2),1Continuous Quality Improvement (X3), and1Management Based on Facts (X4) on Operational Performance (Y). Data collection took place in December 2023, involving 82 employees of CV Al-Maidah through a saturated sample method. The research adopts a quantitative approach with an explanatory research design, utilizing data from surveys, observations, and secondary sources related to CV Al-Maidah. The analysis of the data reveals that all four independent variables significantly influence Operational Performance. Customer Satisfaction, Employee1Empowerment, and Continuous Quality Improvement exhibit positive effects, while Fact-Based Management demonstrates a negative impact. Classical assumption tests affirm that the data is normally distributed and free from multicollinearity1and1heteroscedasticity. Hypothesis testing and the coefficient of determination indicate that, collectively, the independent variables explain 78% of the variance observed in Operational Performance.
PENGARUH KUALITAS PRODUK, HARGA DAN PACKAGING TERHADAP KEPUTUSAN PEMBELIAN BERAS RANTAU DI UD. PUTRA SULTAN Verdiyanto, Verdiyanto; Fatimah, Feti; Hermawan, Haris
Growth Vol 20 No 2 (2022): November
Publisher : Relawan Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36841/growth-journal.v21i1.2628

Abstract

The rapid development of today's business is increasingly dynamic, causing companies to be faced with conditions of intense competition, one of which is a company engaged in the sale of basic commodities, namely rice. The more businesses that have sprung up from time to time, the higher the number of similar businesses has been. This can tighten competition. So that at UD. Putra Sultan Besuki must create an attractive strategy for consumers. The purpose of this study was to test and analyze the effect of product quality, price and packaging on purchasing decisions at UD. Putra Sultan Besuki. This research uses a quantitative type with a descriptive approach. The population of this research is UD. Putra Sultan Besuki’s consumers who made purchases more than twice. 70 respondents were used as sample, and multiple linear regression analysis. The results show that product quality, price, and packaging have a positive and significant influence on purchasing decisions for Rantau Rice at UD. Putra Sultan Besuki.
PENGARUH FITUR, HARGA, DAN PROMOSI TERHADAP KEPUTUSAN PEMBELIAN PRODUK SMARTPHONE OPPO (Studi Kasus di Mentari Cell Jember) Fitriani, Diana Novita; Fatimah, Feti; Izzudin, Ahmad
Growth Vol 20 No 2 (2022): November
Publisher : Relawan Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36841/growth-journal.v21i1.2685

Abstract

The Oppo brand smartphone is quite well-known in the Jember area because for teenagers this brand has an affordable price and the benefits of the features that are obtained are sufficient for their daily needs. The results of the initial observation that Oppo is one of the products with high sales. This study aims to determine and identify the effect of price, features and promotions on purchasing decisions. This type of research is quantitative research and data collection techniques using observation, interviews and questionnaires to 106 respondents with sampling techniques, using non-probability sampling with a purposive sampling approach. The analytical tools used in this study are validity test, reliability test, classical assumption test, multiple linear regression analysis. The test results show that the price variable has no significant effect on product purchasing decisions at Mentari Cell Jember, feature variables have no significant effect on product purchasing decisions at Mentari Cell Jember and promotion variables have a significant effect on product purchasing decisions at Mentari Cell Jember. This proves that promotion can influence customer purchasing decisions, because with promotions the customer can determine the appropriate needs for himself.
PENGARUH HARGA, BRAND AMBASSADOR, BRAND IMAGE, DAN KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN PADA PRODUK SCARLETT WHITENING INDONESIA DI TOKOPEDIA Oktavia, Erica Bella; Fatimah, Feti; Puspitadewi, Ira
Growth Vol 20 No 2 (2022): November
Publisher : Relawan Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36841/growth-journal.v20i2.2108

Abstract

The business world continues to experience very significant developments in the current era. This trend continues to move from one generation to another following the times. In this modern era, beauty manufacturers pamper their consumers by offering a variety of beauty products and all their advantages. This study aims to analyze and examine the role of price, brand ambassador, brand image, and product quality on purchasing decisions on Indonesian Scarlett Whitening products at Tokopedia. The type of data in this study used quantitative data in the form of an online questionnaire. The sample population used in this study was 110 respondents with a non-probability sampling technique. Data collection techniques include primary data and secondary data. The data collection technique used a Likert scale. The analytical tool in this study uses multiple linear regression analysis which is supported by instrument testing, classical assumption test, and hypothesis testing. The results of this study prove that price has a significant effect on purchasing decisions with a significance level of 0.001 which is smaller than 0.05 with a coefficient of 3.307. Brand Ambassador has a significant effect on purchasing decisions with a significance level of 0.000 which is smaller than 0.05 with a coefficient of 7.040. Brand Image has a significant effect on purchasing decisions with a significance level of 0.000 less than 0.05 with a coefficient of 4.005 and product quality has a significant effect on purchasing decisions with a significance level of 0.028 which is smaller than 0.05 with a coefficient of 3.297.
Penerapan Dan Pelatihan Mesin Penyangrai Kacang Kawangkoan Pada Ikm Rimawar Kabupaten Minahasa: Application and Training of Kawangkoan Peanut Roaster Machine at IKM Rimawar of Minahasa Rigency Pomalingo, Moh Fikri; Fatimah, Feti; Gede Suarjana, I Wayan
Abdi Techno Jurnal AbdiTechno, Vol. 3, Nomor 1, Januari 2023
Publisher : Departemen Teknologi Pertanian Universitas Hasanuddin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70124/abditechno.v3i1.734

Abstract

Kawangkoan beans are well known as one of the souvenirs and snacks typical of North Sulawesi. Named kawangkoan beans, because the area has a fertile soil type and a climate suitable for peanut growth. Kacang is also an icon of the Kawangkoan sub-district which has been enshrined in a peanut statue. The manufacture of kawangkoan beans is usually carried out in several stages, namely from upstream to downstream processes. The stages of making kawangkoan beans sequentially include planting, fertilizing, caring, harvesting, drying, roasting, packaging, and selling. These stages are usually carried out by several farmer groups and home industries, especially IKM Rimawar. The purpose of this service is to implement and train partners regarding the kawangkoan bean roasting machine so that later roasted peanut production is better, faster and cost-effective. The methodology carried out includes field surveys, interviews, machine manufacturing, training, machine handover and reporting. The results obtained from this service are that participants are able to understand the process of using and maintaining machines with a percentage of 95%. In addition, for the percentage of participant activity, this value reaches 90%. The activity was obtained from the observations of the participants during the training. Furthermore, for the cooperation process, all participants were able to work well together, this was shown by the percentage of group cooperation which reached 95%. The application of this peanut roaster machine is very good for partners and easy to use. Used fuel oil is easy to find, making the use of this machine able to protect the environment from indiscriminate disposal of used oil waste.
The Analisis Retail Service, Customer Experience, Switching Barriers, Kepuasan Konsumen Terhadap Loyalitas Konsumen UMKM Ritel Fatimah, Feti; Murtalining Tyas, Wenny; Sukma Hadi, Nadia
RELASI : JURNAL EKONOMI Vol 20 No 1 (2024)
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v20i1.916

Abstract

Malls and modern retail stores established in Jember Regency are connected to each other even though they are close together, causing problems for SMEs engaged in the retail business. Therefore, it is necessary to explore how to make consumers loyal to retail SMEs by introducing retail services, changing barriers through customer experience and consumer satisfaction, so that retail SMEs can continue to exist and develop. The aim of this research is to determine the barriers to consumer loyalty through customer experiences with retail services and consumer satisfaction in retail MSMEs located in Jember Regency. The design of this research is confirmatory research and at the same time explanatory research. The research population is all buyers from MSME retail companies in Jember Regency. Standardization of Retail MSMEs that sell daily needs and the mini market concept. The research sample was taken using non-probability sampling technique using purposive sampling and random sampling. The sample size of this research is 225 respondents. The data analysis method used in this study is; descriptive statistical analysis and structural equation modeling (SEM) using SEM-PLS. The results of the research are: Retail services have no effect on consumer satisfaction, customer experience has an effect on consumer satisfaction. Barriers to change affect consumer satisfaction. Retail services influence consumer loyalty. Customer experience influences consumer loyalty. Switching barriers do not affect consumer loyalty. Consumer satisfaction influences consumer loyalty. Retail services have no effect on consumer loyalty through consumer satisfaction. Customer experience influences consumer loyalty through customer satisfaction. Switching barriers does not affect consumer loyalty through consumer satisfaction.
Effectiveness of Sharia Services and Buying Experience in Retail MSMEs Consumer Loyalty Fatimah, Feti; Hermawan, Haris
IQTISHODUNA: Jurnal Ekonomi Islam Vol. 12 No. 2 (2023): October
Publisher : Program Studi Ekonomi Islam Fakultas Ekonomi dan Bisnis Islam Institut Agama Islam Syarifuddin Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54471/iqtishoduna.v12i2.2012

Abstract

This research is intended to determine the role of sharia services and buying experience on Consumer Loyalty in Retail MSMEs. This research was conducted qualitatively based on descriptive. The data collection process uses interview techniques to collect information about the role of sharia services and buying experience on retail MSME consumer loyalty. The object of research is Retail SMEs in Jember Regency. The results of the interviews were analyzed descriptively according to the facts and perspectives of researchers related to the problem of consumer loyalty. The output of this research is the role model of sharia services based on buying experience to foster consumer loyalty of Retail MSMEs. The results of the research conclude that to grow consumer loyalty, one must pay attention to sharia services that are in accordance with the needs and desires of the intended consumers, namely sharia services and buying experience because an impressive shopping experience will make consumers want to shop again at the Retail MSMEs. Sharia services based on buying experience on consumer loyalty is a new concept in marketing management research and provides a better explanation of consumer behavior. The results of this study are taken into consideration for Retail MSMEs, where the impact of the Covid-19 pandemic requires innovation in providing services, including sharia services and buying experience.
Pelatihan Pengolahan Bakasang Bagi Ibu-ibu Nelayan Kampung Loyang Molas, Kecamatan Bunaken, Sulawesi Utara Fatimah, Feti; Wuntu, Audy Denny; Gugule, Sanusi; Maanari, Chaleb Paul
The Studies of Social Sciences Vol. 6 No. 1 (2024): The Studies of Social Sciences
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35801/tsss.v6i1.51879

Abstract

Penduduk Molas sebagian besar berprofesi sebagai nelayan, sedangkan kaum wanita biasanya berperan dalam menjual ikan di pasar. Sampai saat ini, jeroan ikan belum dimanfaatkan dan hanya dibuang oleh penjual ikan di Molas. Hal tersebut mendorong perlunya dilakukan pelatihan pemanfaatan jeroan ikan menjadi produk bakasang berkualitas tinggi agar dapat bernilai ekonomis yang pada akhirnya dapat meningkatkan kesejahteraan para keluarga nelayan. Tujuan kegiatan ini adalah memberi pelatihan kepada para ibu-ibu nelayan dan pedagang ikan di kampung Loyang Molas tentang cara pengolahan bakasang jeroan ikan Cakalang yang berkualitas tinggi. Tahapan kegiatan yang dilakukan meliputi persiapan, sosialisasi, implementasi teknologi, evaluasi dan follow up. Pada tahap implementasi teknologi, dilakukan pelatihan pengolahan bakasang dengan teknologi terkontrol. Pelatihan yang dilakukan meliputi: teknik menyiapkan jeroan ikan, penentuan jumlah garam yang ditambahkan, teknik menyiapkan alat pengolahan bakasang, teknik pengolahan bakasang, pengaturan suhu dan waktu fermentasi serta teknik pengambilan produk bakasang. Kegiatan implementasi teknologi pelatihan kepada para ibu-ibu nelayan dan pedagang ikan di kampung Loyang Molas tentang cara pengolahan bekasang jeroan ikan Cakalang telah terlaksana dengan baik. Hasil dari kegiatan ini adalah: adanya peningkatan pada masyarakat mitra meliputi: peningkatan pengetahun tentang nilai gizi bakasang, peningkatan pengetahun tentang teknologi pengolahan bakasang, peningkatan nilai ekonomis jeroan ikan serta peningkatan ketrampilan pengolahan bakasang yang baik dan bermutu.
Pengaruh Customer Experience Terhadap Keputusan Pembelian Kembali: Studi Kasus Pada Warung Ayam Gephuk Sambel Ijo Genteng Banyuwangi Pratama, Lybel Vega; Fatimah, Feti; Reskiputri, Tatit Diansari
Journal of Business Management Vol. 1 No. 3 (2024): April
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/jobm.v1i3.11

Abstract

Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh customer experience terhadap keputusan pembelian kembali (studi kasus pada Warung Ayam Gephuk Sambel Ijo Genteng Banyuwangi). Sumber data primer yang digunakan dalam penelitian ini adalah jawaban responden melalui item-item kuesioner. Populasi dari penelitian ini adalah seluruh konsumen Warung Ayam Gephuk Sambel Ijo Genteng Banyuwangi. Teknik pengambilan sampel dalam penelitian ini adalah menggunakan teknik purposive sampling. Dalam penelitian ini penulis menggunakan sampel sebanyak 90 responden yang terdiri dari konsumen yang berusia 17 tahun keatas dan konsumen yang pernah melakukan pembelian lebih dari 2 kali di Warung Ayam Gephuk Sambel Ijo. Alat analisis yang digunakan dalam penelitian ini adalah analisis regresi linier berganda. Hasil pengujian regresi berganda menunjukkan bahwa memiliki pengaruh customer experience terhadap keputusan pembelian kembali, serta menunjukkan juga bahwa sense (panca indera), feel (perasaan), think (cara berpikir), act (tindakan), relate (hubungan) memiliki pengaruh yang positif dan signifikan terhadap keputusan pembelian kembali pada Warung Ayam Gephuk Sambel Ijo.
PENGARUH MOTIVASI KERJA ISLAMI, LINGKUNGAN KERJA ISLAMI DAN KEPEMIMPINAN ISLAMI TERHADAP KINERJA KARYAWAN TOKO BASMALLAH CABANG TEMPUREJO JEMBER Putri, Septi Lenita; Fatimah, Feti; Rusdiyanto, Rusdiyanto
Jurnal Mahasiswa Entrepreneurship (JME) Vol 3 No 6 (2024): JUNI 2024
Publisher : Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36841/jme.v3i6.5063

Abstract

This research aims to test the partial influence of Islamic work promotion (X1), Islamic Workplace (X2) and Islamic Leadership (X3) on Employee Performance (Y) at the Basmallah Tempurejo Shop, Jember. The sample size is 75 employees. The questionnaire takes data from instruments (evidence and credibility tests), superior hypothesis testing (multicollinearity, normality and heteroscedasticity tests), multiple regression analysis and hypothesis testing (test and coefficient of determination). All of these methods are used with SPSS 21.0 support. The impact of the examination shows that the flexibility of Islamic activities (X1) has a relevant impact on employee abilities (Y) amounting to 0.026, the flexibility of Islamic activities (X2) has a relevant impact on employee capabilities (Y) amounting to 0.028 and the flexibility of Islamic leadership (the event proves that Islamic activity motivation, place Islamic work and Islamic leaders have an influence of 79% on employee job changes. Other factors not taken into account during this examination represent the remaining 0.21% or 21%.
Co-Authors Abdul R.H. Korompot Achmad Hasan Hafidzi Adi Suparwo Agistiani Agustin, Amalia Hikmah Agustin, Feni Dwi Ahmad Izzuddin Aisyiah Restutiningsih Putri Utami Amalia, Zahro Yuli Anderson Arnold Aloanis Ani Solihat Aniko, Akhmad Iqbal Apriansah, Noval Dias Ariefin, Miftahul Audy Denny Wuntu Aulia, Sweet Nabila Imsaki Aviro, Iftitah Noranza Ayu, Nirendra Dyah Azhad, M. Naely Azhad, Muhammad Naely BARLINA RINDENGAN Bayu Wijayantini, Bayu Budi Santoso Camelia, Camelia Chaleb Paul Maanari Chindy Kalengkongan Damayanti, Fauziah Diansari, Tatit Dinan, Fira Djois Sugiaty Rintjap Dwi Budi Santoso Evi Wahyuni, Evi Fachry Abda El Rahman Fadlilah, Fani Farha, Auva Novia Fatimawali . Fernando Nenabais Fitriani, Diana Novita Frenly Wehantouw Hafidzi, Ahmad Hasan Harianto Harianto Haris Hermawan, Haris I Wayan Gede Suarjana Irene V. Sani, Irene V. Irsyandi, Achmad Iskandar, Ashar Ismanto, Tomi istiqomah istiqomah Izzudin, Ahmad Jakub Saddam Akbar Jane Sulinda Tambas Jefriyanto Ismail Johanis J. Pelealu Johnly A Rorong Johnly A. Rorong Johnly A. Rorong Johnly Alfreds Rorong Johnly Rorong Johnly Rorong Julius Pontoh Jurike Kaunang Korompot, Abdul R.H. Lestari, Endang Putri M, Devy Angreani Maharani, Andhika Putra Andryan Maheni Ika Sari Mamondol, Oktavianus Martiana, Nina Max R.J Runtuwene Maya Sabrina, Adelia Annissa Megawati Nodjeng Meiske S. Sangi Meiske Sangi Mevia, Maulida Feren Arta Miftahul Jannah Molektuzzahro, Arila Momuat, Lidya Mongdong, Aldo Mongdong, Aldo G. Montolalu, Gisella T. Muchsin, Reyhan Muhammad Adhimawan Wijaya Muhammad Zaid M. M. Tanaty, Muhammad Zaid M. M. Murtalining Tyas, Wenny Murtaliningtyas, Wenny Musma Rukmana Mustapa Mustapa Mustapa, Mustapa Nainggolan, Verengki A Nenabais, Fernando Novitasari, Hevi Nugroho, Rifqi Maulana Adi Nuri, Rihadatul Aisylia Nursaid Nursaidah Nursaidah Nursaidah Nursaidah, Nursaidah Nurul Qomariah Obet Obet Oktavia, Erica Bella Oktaviansyah, Renaldy Dwi Pinkan, Aurelia Reghina Pomalingo, Moh Fikri Pratama, Lybel Vega Pratiwi, Ananta Dian Priyohadoko, Ndaru Tutus Purnomo, Wahyu Agung Adji Puspitadewi, Ira Putri, Septi Lenita Putri, Yulisya Salsabila Qurotul Aini Rachman, Avivatur Rahayu, Jekti Resti, Liana Reynal Maong, Reynal Rhamadanita, Mega Wahyu Ria Yuli Angliawati Ria Yuli Angliawati, Ria Yuli Riliani P. Maradesa RINDENGAN, BARLINA Riris Roisah, Riris Rofi'i, Imam Romadloni, Ririn Indah Rosidah Rosidah Rosma Hani Febrianti Rossytania, Winaldha Ninda Rozzaid, Yusron Rusdiyanto Rusdiyanto Rusdiyanto Rusdiyanto Rusdiyanto, Rusdiyanto Sabtohadi, Joko Sanusi Gugule Saputra, Seno Saputri, Dian Mei Sari, Sinta Anggita Satrio, Ogik Fajar Seftiana, Angelita Sidabukke, Indah U. Br. Sodikin, Mohammad Faesal Sofianto, Mohammad Sri Rahayu, Yayu Stefan Marco Rumengan Suci L. Sidik Sukma Hadi, Nadia sulfiana, Icha Sumowo, Seno Suteja , Shintia Noviyanti Suwarno Suwarno Syamsi, Ibnu Darmawan Talcha Kirana Tatit Diansari Reskiputri, Tatit Diansari Tina, Lisa Agus Trina E. Tallei Trina Tallei Tungady, Jessica Tyas, Wenny Murtalining Utami, Aisyiah R. P. Vanda Kamu Vanda S. Kamu Vanda S. Kamu Verdiyanto, Verdiyanto Wahyu Eko Setianingsih Wardiyah, Silvi Wibowo, Yohanes Gunawan Widyabakti, Mega Anjar Wulandari, Aprilia Nadila Wydaswara, Mita Yayu Sri Rahayu, Yayu Sri Yurico, Bagus Zaenuri, Muhammad Mukamal Zahro, Aminatuz