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FRESH TO CUP COFFEE BUSINESS PLANNING AND DEVELOPMENT IN WEST JAVA USING THE TRIPLE LAYERED BUSINESS MODEL CANVAS Dikanio Rezky; Hari Mulyadi; Dian Utama; Chairul Furqon
Jurnal Riset Bisnis dan Manajemen Vol. 18 No. 2 (2025): August Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v18i2.21738

Abstract

This study designs a fresh-to-cup coffee business development model in West Java using the Triple Layered Business Model Canvas (TLBMC) approach. The main problem is the lack of implementation among coffee MSMEs in integrating sustainability into their business models. The research, conducted through a case study on MSMEs in Cimahi City, combines SWOT analysis, IFAS and EFAS matrices, and Plus Minus Implication Analysis (PMIA). Findings show strengths in product quality, marketing, and social impact, but weaknesses in space, distribution, and waste management. The IE matrix positions the business in the "Grow & Build" quadrant, recommending product expansion. TLBMC successfully integrates economic, environmental, and social sustainability dimensions, though some areas require improvement. PMIA results show positive potential in each sustainability dimension, highlighting opportunities for long-term business success. Overall, TLBMC provides strategic guidance for MSMEs to create sustainable economic, environmental, and social value.
Understanding Privacy Policy Compliance in Digital SMEs: The Role of TOE Factors, Compliance Readiness, and BPM Capability Putri Pradnyawidya Sari; Munir Munir; Chairul Furqon; Asep Wahyudin; Erwin Sutomo
ARRUS Journal of Social Sciences and Humanities Vol. 6 No. 4 (2026)
Publisher : PT ARRUS Intelektual Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/soshum5132

Abstract

Digital SMEs increasingly process customer data through social media, marketplaces, digital payment systems, and other online applications, yet privacy compliance often remains informal and inconsistently embedded in daily operations. This study examines how technological, organizational, and environmental conditions influence privacy policy compliance through compliance readiness and Business Process Management capability. Its novelty lies in integrating the TOE framework, organizational readiness, and BPM capability within a sequential mediation model, thereby explaining how contextual conditions are converted into operational compliance practices. A quantitative cross-sectional survey was conducted among 174 owners, managers, and staff of Indonesian digital SMEs selected through purposive sampling. The data were analyzed using PLS-SEM with SmartPLS, including measurement model assessment, bootstrapping with 5,000 resamples, and predictive relevance testing. The results show that TOE Factors strongly influence Compliance Readiness and also improve BPM Capability. Compliance Readiness positively affects both BPM Capability and Privacy Policy Compliance, while BPM Capability further strengthens Privacy Policy Compliance. The model explains 54.9% of the variance in privacy policy compliance. The indirect effects through Compliance Readiness, BPM Capability, and their sequential combination were all significant. These findings indicate that favorable technology, organizational support, and environmental pressure do not automatically produce consistent privacy practices. Digital SMEs must first develop internal readiness and then translate that readiness into documented, monitored, and repeatable business processes. The study concludes that sustainable privacy compliance is best understood as a capability-building process rather than merely a regulatory or technological response.