Article Per Year (5 Year)
p-Index From 2021 - 2026
5.153
P-Index
This Author published in this journals
All Journal Jurnal Ekonomi Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi JAM : Jurnal Aplikasi Manajemen Jurnal Al-Iqtishad Jurnal Tepak Manajemen Bisnis Daya Saing : Jurnal Ilmu Manajemen Solidarity: Journal of Education, Society and Culture IJEBA (International Journal of Economic, Business & Applications) PROSIDING SEMINAR NASIONAL PROGRAM PASCASARJANA Jurnal Manajemen dan Bisnis Indonesian Journal of Economics, Social, and Humanities Abdimas Umtas : Jurnal Pengabdian kepada Masyarakat Procuratio : Jurnal Ilmiah Manajemen Jurnal Mantik MIMBAR : Jurnal Penelitian Sosial Dan Politik Jurnal Ilmiah Manajemen Kesatuan JOPPAS: Journal of Public Policy and Administration Silampari Jurnal Manajemen Publik dan Kebijakan Publik (JMPKP) Jurnal Zona International Journal of Multidisciplinary: Applied Business and Education Research Jurnal Abdimas Serawai The International Journal of Politics and Sociology Research SENGKUNI Journal (Social Science and Humanities Studies) JIMAKUKERTA Jurnal Economica: Media Komunikasi ISEI Riau Journal of Social Science and Humanities (JoSSH) Innovative: Journal Of Social Science Research Kreativitas Pada Pengabdian Masyarakat (Krepa) IJIS Edu : Indonesian Journal of Integrated Science Education
Sri Indarti
Universitas Riau
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Nursing Public Health Social Sciences Other

Published : 87 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 87 Documents
Search

 4   5   6   7   8 
PENGARUH BEBAN KERJA DAN KEPEMIMPINAN TERHADAP STRES KERJA DAN KINERJA KARYAWAN COSTUMER SERVICE GRAPARI TELKOMSEL DI KOTA PEKANBARU Suci Nabela Primasari; Sri Indarti; Susi Hendriani
Jurnal Economica Vol. 7 No. 2 (2019): Jurnal Economica, Oktober 2019
Publisher : Ikatan Sarjana Ekonomi Indonesia Cabang Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (381.909 KB)

Abstract

The aim of the study is to acknowledge the influence of workload and leadership to work stress and their impact toward costumer service performance at Grapari Telkomsel Pekanbaru. The technique of collecting data uses questioner distributed to 120 costumer services at Grapari Telkomsel Pekanbaru. The obtained data were analyzed by using path analysis. Based on the data analysis, it can be concluded as the following; 1) There is a significant influence of workload on work stress. In one day costumer service had served nearly 50 customers, by establishment of queue SOP on the quantity of services it will decrease customer service workload. 2) There is a significant influence of leadership on work stress. This means that every effort made by the supervisor in managing his leadership will improve customer service performance. If the supervisor is more focused on the service sector before selling physical products, this will decrease customer service workload. 3) There is a significant influence of workload on performance. With the existence of effective workload management will be able to increase whole employee productivity as well, this is related to efficiency and effectiveness of solutions that produce high performance as output. 4) There is a significant influence of leadership on performance. With the existence of effective briefings by supervisors, they will be able to increase cooperation in discussing customer problems that occur most often so that overall employee performance increases. 5) There is a significant influence of work stress on performance. By managing the number of customer queues due to the absence of customer service, it will reduce the risk of customer service work errors and improve their performance. 6) There is a significant indirect effect between workload on performance through work stress. With the addition of SOP service time standard from 15 minutes into 20-25 minutes, this will reduce workload and improve customer service performance. 7) There is a significant indirect effect between leadership on performance through work stress. With the addition of customer service employee recruitment, it is expected to reduce overall job stress to be comparable and increase the ability to handle the number of customer every day.
Pengaruh Kepemimpinan Dan Penempatan Terhadap Semangat Kerja Dan Kinerja Pegawai Sekretariat Daerah Kabupaten Rokan Hulu roni candra; Sri Indarti; Yusni Maulida
Jurnal Economica Vol. 8 No. 1 (2020): Jurnal Economica, April 2020
Publisher : Ikatan Sarjana Ekonomi Indonesia Cabang Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (602.885 KB) | DOI: 10.46750/economica.v8i1.24

Abstract

This study aims to determine the effect of leadership and placement on employee morale and performance of Regional Secretariat of Rokan Hulu Regency. This study aims to determine the effect of leadership and placement on morale and performance of Regional Secretariat of Rokan Hulu Regency. This research is a quantitative descriptive study. The data used in this study are primary data by giving questionnaires to all ASN in the Regional Secretariat of Rokan Hulu Regency and secondary data obtained from several literatures, documents, reports and scientific papers as well as other supporting related to this research. Data analysis method used in this study is path analysis to test hypotheses with the help of SPSS For Windows Version 21 software. The results showed that there was a positive and significant direct effect between leadership on morale, leadership on performance, and morale on employee morale on the performance of the Regional Secretariat. While the placement variable on morale and placement on performance there is a positive but not significant direct effect. The indirect effect of leadership on performance through morale is positive and significant, while the placement variable on performance through morale is positive but not significant.
PENGARUH MOTIVASI DAN KOMPETENSI TERHADAP KOMITMEN ORGANISASI SERTA DAMPAKNYA TERHADAP KINERJA PEGAWAI DINAS PENDAPATAN, PENGELOLAAN KEUANGAN DAN ASET DAERAH KABUPATEN SIAK Muhammad Indra Putra; Sri Indarti; Yusni Maulida
Procuratio : Jurnal Ilmiah Manajemen Vol 10 No 2 (2022): Procuratio : Jurnal Ilmiah Manajemen
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/procuratio.v10i2.1841

Abstract

This study aims to see and determine the direct and indirect effect of the influence of motivation and competence on organizational commitment and its impact on employee performance. The research location to be studied is the Regional Revenue, Financial and Asset Management Office of Siak Regency. The population in this study were all employees at the Regional Revenue, Financial and Asset Management Office of Siak Regency, totaling 134 employees using the slovin formula so that it became 100. The sample selection in this study was the sampling method in this study using the Cluster & Stratified Random Sampling technique, This technique is used because the population is not homogeneous. The results in this study motivation and competence have a significant positive effect on organizational commitment. motivation, competence and organizational commitment have a significant positive effect on employee performance. For commitment is able to mediate the influence of motivation and competence on employee performance. Penelitian ini bertujuan untuk melihat dan mengetahui pengaruh langsung dan tidak langsung mengenai Pengaruh Motivasi Dan Kompetensi Terhadap Komitmen Organisasi Serta Dampaknya Terhadap Kinerja Pegawai. Lokasi penelitian yang akan diteliti adalah Dinas Pendapatan, Pengelolaan Keuangan dan Aset Daerah Kabupaten Siak. Populasi dalam penelitian ini adalah seluruh pegawai pada Dinas Pendapatan, Pengelolaan Keuangan dan Aset Daerah Kabupaten Siak yang berjumlah 134 pegawai dengan rumus slovin sehingga menjadi 100. Pemilihan sampel dalam penelitian ini dengan metode pengambilan sampel dalam penelitian ini menggunakan teknik Cluster & Stratified Random Sampling, teknik ini digunakan karena populasinya tidak homogen. Hasil dalam penelitian ini motivasi dan kompetensi berpengaruh positif signifikan terhadap komitmen organisasi. motivasi, kompetensi dan komitmen organisasi berpengaruh positif signifikan terhadap kinerja pegawai. Untuk komitmen organisasi mampu memediasi pengaruh motivasi dan kompetensi terhadap kinerja pegawai.
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI BEHAVIOR INTENTION TERHADAP USE BEHAVIOR PADA NASABAH GEN Y PENGGUNA MOBILE BANKING BNI DI KOTA PEKANBARU Fikrul Irsyad; Sri Indarti; Alvi Furwanti Alwie
JURNAL ECONOMICA: Media Komunikasi ISEI Riau Vol. 11 No. 2 (2023)
Publisher : Ikatan Sarjana Ekonomi Indonesia Cabang Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46750/economica.v11i2.148

Abstract

Perkembangan teknologi di berbagai bidang membawa masyarakat Indonesia saat ini memasuki era digital. Teknologi dibuat semakin canggih dengan menggutamakan kenyamanan pengguna, hal tersebut direspon oleh setiap perusahaan, salah satunya yaitu Bank BNI dengan memberikan pelayanan kemudahan akses informasi dengan klienya dengan cara mengaplikasikan teknologi informasi yang modern melalui mobile banking. Banyaknya jumlah bank dan adanya perubahan transaksi keuangan dari offline menjadi online akan meningkatkan persaingan di antara perusahaan perbankan yang ada di Indonesia.. Penelitian ini bertujuan untuk menganalisa faktor-faktor yang mempengaruhi behavior intention terhadap use behavior pada nasabah Gen Y pengguna mobile banking BNI Di Kota Pekanbaru. Populasi dalam penelitian ini adalah 149.854 nasabah BNI pengguna mobile banking di Kota Pekanbaru dengan sampel sebanyak 200 responden. Sumber data yang digunakan dalam penelitian ini data primer dan data sekunder dengan kuesioner sebagai teknik pengumpulan data. Hasil penelitian ini menunjukkan bahwa performance expectancy, facilitating condition dan trust berpengaruh signifikan terhadap behavior intention, sedangkan effort expectancy dan social influence tidak berpengaruh signifikan terhadap behavior intention. Behavior intention berpengaruh signifikan terhadap use behavior. Kata Kunci: Harapan Kinerja, Harapan Usaha, Pengaruh Sosial, Kondisi Fasilitasi, Niat Perilaku dan Perilaku Penggunaan Abstract Technological developments in various fields have brought Indonesian society to enter the digital era. Technology is made more sophisticated by prioritizing user convenience. Every company responds to this, one of which is Bank BNI by providing easy access to information with its clients by applying modern information technology through mobile banking. The large number of banks and the change in financial transactions from offline to online will increase competition among banking companies in Indonesia. This study aims to analyze the factors that influence behavioral intention to use behavior among Gen Y customers who use BNI mobile banking in cities. Pekanbaru. The population in this study were 149,854 BNI customers using mobile banking in Pekanbaru City with a sample of 200 respondents. The data sources used in this study were primary data and secondary data using questionnaires as a data collection technique. The results of this study indicate that performance expectancy, facilitating condition and trust have a significant effect on behavior intention, while effort expectancy and social influence have no significant effect on behavior intention. Behavior intention has a significant effect on use behavior. Keywords: Performance Expectancy, Effort Expectancy, Social Influence, Facilitating Condition, Behavior Intention and Use Behavior
Accountability of management of school operational funds in Madrasah Tsanawiyah (MTs) in Purbalingga District Wirawan, Didik; Hayu Dwimawanti, Ida; Indarti, Sri
The International Journal of Politics and Sociology Research Vol. 11 No. 3 (2023): December: Law, Politic and Sosiology
Publisher : Trigin Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/ijopsor.v11i3.175

Abstract

There were issues with the way BOS funding were being handled by MTs in the Purbalingga District. The goal of this research was to identify who was responsible for overseeing Madrasah Tsanawiyah (MT) accounts in Purbalingga Regency's School Operational Assistance (BOS) program. The interviews used in this study are the primary data in a qualitative research study. Five MTSs within the Purbalingga Ministry of Religion who had received BOS funding were interviewed. According to the findings, five MTs in the Purbalingga District have developed a strategy for estimating the school's annual revenue and costs. According to article 53 of PP NO 19 of 2005, which establishes minimum requirements for public schools, this institution has taken the necessary steps to implement them. The school relies on technical requirements for the administration of BOS to ensure that all data is accurate and full. Schools have successfully adapted to the intended use of BOS money in accordance with established technical criteria. It follows the rules laid out by the BOS's technical standards for the administration of normal BOS funds, guaranteeing its legitimacy and uniformity. The BOS fund manager has also generated a report of accountability in line with the rules. Challenges to transparency in the use of BOS money in five Purbalingga Municipalitiesa lack of community involvement in monitoring the administration of BOS funds in schools, and the difficulty of generating reports on the use of BOS funds due to the volume of work required of the BOS treasurer.
Evaluasi Program KOTAKU (Kota Tanpa Kumuh) di Sawah Lebar Baru Kota Bengkulu Ulvansyah, Fhandemi; Indarti, Sri; Darmi, Titi
JOPPAS: Journal of Public Policy and Administration Silampari Vol 5 No 1 (2023): JOPPAS: Journal of Public Policy and Administration Silampari
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/joppas.v5i1.7842

Abstract

The purpose of this research is to analyze the evaluation of the kotaku program (city without slums) in New Wide Paddy Fields in Bengkulu City. This research is a qualitative descriptive research. Qualitative descriptive research is a research procedure that produces descriptive data in the form of written or spoken words from people and observed behavior. The primary data is data obtained from field observations by researchers, interviews with the Office of Public Works and Spatial Planning. Secondary data is data that supports the issues to be discussed, which were obtained from executing the kotaku program (city without slums) in Sawah Lebar Baru, Bengkulu City and the people of Sawah Lebar Baru, Bengkulu City. Research data collection techniques are observation, interviews and documentation. Data analysis using data reduction, data presentation, inference and verification. Based on the results of the study, it can be concluded that the evaluation of the implementation of the City Without Slums (KOTAKU) program in Sawah Lebar Village has been going quite well but not optimal. In its implementation, there have been many construction projects that have been carried out that are able to meet what is needed by the Sawah Lebar Village, such as drainage.
Evaluation of Electronic-based Population Administration Services Policy at the Population and Civil Registration Office of Bengkulu City Indarti, Sri; Andriadi, Mardoni; Rosidin, Rosidin
Journal of Social Science and Humanities Vol. 3 No. 1 (2024): January-June
Publisher : GAYAKU PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58222/jossh.v3i1.869

Abstract

The electronic-based population administration service policy has been developed as a service innovation related to Bengkuly City population and Civil Registration Service. The Population administration service policy is implemented through the Electronic Based Citizen Administration Service System (SLAWE) application. The aim of this research is to determine the evaluation of electronic-based population administration service policies at the Bengkulu City Population and Civil Registration Service. The method used in this research is a qualitative method with a descriptive approach. The theory used in this research is William N. Dunn's policy evaluation theory with indicators of effectiveness, efficiency, adequacy, equity, responsiveness and accuracy. The results of the research show that the implementation of the electronic-based population administration service policy has not gone completely well. Based on the results of observations, researchers still found several problems experienced, such as network interference which could cause system errors. Apart from that, there is limited time in providing services through the Slawe application where service recipients can only access the Slawe application only during working hours. Outside of working hours they cannot provide services, resulting in a less than optimal process in providing population administration services by Population and Registration Service employees. Bengkulu City Civil Service to people who use the Slawe application.
Featured Product Strategies in Indragiri Hilir Regency Zulkarnain, Zulkarnain; Indarti, Sri; Wasnuri, Rendra; Febriansyah, Irfan Wirya
International Journal of Economic, Business & Applications Vol. 4 No. 2 (2019): International Journal of Economic, Business and Applications
Publisher : Program Pascasarjana, Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/ijeba.42

Abstract

Micro, Small and Medium Enterprises (UMKM) in the national and regional economy occupy a strategic position. This is because the 10 subdistricts have a very significant contribution in providing employment opportunities and employment, expanding business opportunities and equity, and are a source of income for most people. Thus, the development of UMKM is a necessity in the framework of improving the people's economy, acceleration and growth as well as improving the regional economy. UMKM cover almost all sectors/sub-sectors of the regional economy. In each sector/sub-sector of the economy includes commodities, products or types of businesses that are very diverse. In order to further enhance the effectiveness of coaching for the development of UMKM, it is necessary to focus on the commodity, product or type of business that is featured, so that the fostering and development program becomes more focused. Thus the Government can prioritize economic policies through the development of featured products in an area as an effort to create jobs and improve community welfare in order to reduce the number/level of poverty in the area. In the end, it is expected to increase local economic growth and be able to become a commodity that has export value
The influence of employee competence and work environment on service quality Sutarmo, Sutarmo; Indarti, Sri; Malta, Malta
Jurnal Mantik Vol. 8 No. 1 (2024): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i1.5162

Abstract

The purpose of this study was to determine the effect of competence and work environment simultaneously on the quality of employee services at the Sabang City Port Authority Office. The type of research in this study is survey research, the research design used in this study is a correlational design to draw the influence between the independent variable (X) and the dependent variable (Y). The population in this study were all employees of the Sabang City Port Authority and Port Authority Office totaling 39 people, as well as being used as research samples. The results showed that the significance value (Sig) for the Competency variable was 0.628 and the calculated t value was 0.489 < t table (2.028) and the significance value (Sig) for the work environment variable was 0.257 and the calculated t value was -1.152 < t table (2.028). It can be concluded that there is no effect of competence and work environment on the quality of employee services at the Sabang City Port Authority Office
PENGENALAN WEBSITE COMPANY PROFILE DI KANTOR KELURAHAN PEKAN SABTU KOTA BENGKULU Ardiansyah, Faturrahman; Indarti, Sri
Kreativitas Pada Pengabdian Masyarakat (Krepa) Vol. 3 No. 3 (2024): Kreativitas Pada Pengabdian Masyarakat (Krepa)
Publisher : CV SWA Anugerah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.8765/krepa.v3i3.5811

Abstract

Advances in information technology in the digital era have brought significant changes in the delivery of public information, including at the Pekan Sabtu Village Office, Bengkulu City, which previously used conventional methods such as banners and bulletin boards. This method has proven to be less effective in reaching the wider community and faces limitations in terms of cost and speed of renewal. To overcome this problem, the development of a company profile website is carried out as a more efficient and modern solution. The service method includes observation of information systems, introduction of website concepts to village officials, collaborative website development, and website management training. The results of the implementation show an improvement in the quality of information delivery that is faster, more efficient, and economical, as well as reducing dependence on print media. The website also increases transparency, facilitates access to information online, and increases public participation. Post-implementation evaluations show that the village staff is able to manage the website well, and this project is expected to be a model for other villages in improving public services through digital technologyKey Words : Website Company Profile, Village, Information Technology, Community Service,Information Dissemination, Public Service. Kemajuan teknologi informasi di era digital telah membawa perubahan signifikan dalam penyampaian informasi publik, termasuk di Kantor Kelurahan Pekan Sabtu, Kota Bengkulu, yang sebelumnya menggunakan metode konvensional seperti spanduk dan papan pengumuman. Metode tersebut terbukti kurang efektif dalam menjangkau masyarakat secara luas serta menghadapi keterbatasan dari segi biaya dan kecepatan pembaruan. Untuk mengatasi masalah ini, dilakukan pengembangan website company profile sebagai solusi yang lebih efisien dan modern. Metode pengabdian meliputi observasi sistem informasi, pengenalan konsep website kepada aparatur kelurahan, pengembangan website secara kolaboratif, serta pelatihan pengelolaan website. Hasil implementasi menunjukkan peningkatan kualitas penyampaian informasi yang lebih cepat, efisien, dan ekonomis, serta mengurangi ketergantungan pada media cetak. Website ini juga meningkatkan transparansi, memudahkan akses informasi secara online, dan meningkatkan partisipasi masyarakat. Evaluasi pasca-implementasi menunjukkan bahwa staf kelurahan mampu mengelola website dengan baik, dan proyek ini diharapkan menjadi model bagi kelurahan lain dalam meningkatkan layanan publik melalui teknologi digital.Kata Kunci : Website Company Profile, Kelurahan, Teknologi Informasi, Pengabdian Masyarakat, Penyebaran Informasi, Layanan Publik.
Co-Authors ', B. Isyandi ' ', M. Hasby Adriadi, Rekho afred suci, afred Ahmad Kurnain Ahmad Rifqi Alvi Furwanti Alwie Alvi Furwanti Alwie Aminuyati Amir, Rahmat Dian Andi Saputra Andri Yanto Andriadi, Mardoni Ardi Kurniawan Ardiansyah, Faturrahman Asma Luthfi Astuti, Putri Yuni Berampu, Lailan Tawila Chayati, Ella Martina Daviq Chairilsyah Daviq Chairilsyah Desmita Desmita Dwi Puji Lestari, Dwi Puji Elly Kismini Febriansyah, Irfan Wirya Fikrul Irsyad Gusnita, Nidya H. B. Isyandi H. Halim, Edyanus Hamdi, Amrizal Haryanto, indi Hayu Dwimawanti, Ida Ilham Chandra Putra Indri Dian Pertiwi Irfan Wirya Febriansyah Isjoni, M. Yogi Riantama Iwan Nauli Daulay Jahrizal Johanes Johanes, Johanes Karman, Rano kayati, Inke tesra Kurniawaty Fitri Ledyawati, Ledyawati Loveana Syaifora Lukito, Muhammad Pandu Machasin Machasin Machasin Malta Malta Maras, Iqbal Margie Dewi, Margie Marisa, Wica Martina Chayati, Ella Marzolina -, Marzolina Marzolina Marzolina, Marzolina Mimi Julilah Muhammad Indra Putra Muhammad Rivai Mulsiansyah, Muchtarul Murdianto, Rahmat Mutia Mahda Nanda Aulia Nasution, Annio Indah Lestari Novel Andila, Novel Novliza Eka Patrisia NurAfni NurAfni Nuraini - Pahmi, Syamsul Pardede, Jackson Paulus Pasaribu, Ependi Purnama Sari, Puput Puspitasari, Sinta PUTRI, FANI REVINA Raden Lestari Garnasih Rahmi Sahfitri Ramadani, Yuketeri Ramefa, Yuli Rasyid, Angga Ahmad Rendra Wasnuri Rendra Wasnuri Wasnuri Reni Suryanita Restu Restu Retni Pratiwi Rinaldi Rinaldi Ristyan, Windar Robyansyah, Robyansyah roni candra Rosidin Rosidin Rosidin Safitri, Inderi Lara Samsir Samsir Samsir Samsir Samsir, Samsir Sandi Pradana Pasaribu, Sandi Pradana Sania, Sania Saputra, Rendra Aji Sari, Lutvia Liyan Sari, Sinta Permata Septian, Shendy Simanullang, Charly Solly Aryza Sri Restuti Suci Nabela Primasari Surya Safari SD Susi Hendriani Susi Hendriani Sutarmo Sutarmo, Sutarmo Suwondo Suwondo Tampubolon, Jos Irwan Thamrin, Kartina Titi Darmi Ulvansyah, Fhandemi Verly Septia Nengsih, Verly Septia Vinda Sulvitri Vionita Eka Legasari Wahyu Anggoro, Wahyu Widayatsari, Any Widya Ramadhenty Wirawan, Didik Yohanas Oemar Yudianti, Dewi Yulia Efni Yulia Efni Yusni Ikhwan Siregar Yusni Maulida Yusni Maulida Yusni Maulida Zulfadil Zulfadil Zulfadil, Zulfadil Zulkarnain Zulkarnain