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All Journal Jurnal Manajemen Terapan dan Keuangan Journal of Educational, Health and Community Psychology Journal of Economics, Business, & Accountancy Ventura Jurnal Minds: Manajemen Ide dan Inspirasi Hijri EKONOMIS : Journal of Economics and Business GUIDENA: Jurnal Ilmu Pendidikan, Psikologi, Bimbingan dan Konseling AL-TANZIM : JURNAL MANAJEMEN PENDIDIKAN ISLAM Jurnal Ilmu Kedokteran dan Kesehatan JURNAL GLOBAL EDUKASI JURNAL PENA EDUKASI Jurnal Ekonomi Manajemen Sistem Informasi Bina Gogik: Jurnal Ilmiah Pendidikan Guru Sekolah Dasar Dinasti International Journal of Digital Business Management Jurnal Ilmu Manajemen Terapan (JIMT) Journal of Education and Teaching Learning Journal of Applied Data Sciences ProBisnis : Jurnal Manajemen Mudabbir: Journal Research and Education Studies Jurnal Karya Abdi Masyarakat International Journal of Educational Research Excellence (IJERE) Journal of Business Studies and Management Review Journal of Accounting, Management and Economics Research Innovative: Journal Of Social Science Research Indonesian Journal of Islamic Elementary Education Enrichment: Journal of Multidisciplinary Research and Development Journal of Community Services in Sustainability Jurnal Ilmiah Multidisiplin Indonesia Toplama Inovasi Kesehatan Global
johannes johannes
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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Faktor Faktor Yang Mempengaruhi Customer Loyalty Pengguna Layanan Netflix di Indonesia Johannes, Johannes; Nanda Billy Amero; M Hutagaol
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 1 (2024): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2024)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i1.2918

Abstract

Penelitian ini bertujuan untuk mengeksplorasi faktor-faktor yang mempengaruhi loyalitas pelanggan dalam layanan Video on Demand (VoD) berlangganan, dengan fokus pada layanan Netflix di Indonesia. Tiga variabel independen utama yang diteliti adalah Variety of Content, User Experience, dan Price Fairness dengan memperhatikan peran mediasi dari Customer Satisfaction. Data dikumpulkan melalui survei online kepada pengguna layanan Netflix di Indonesia, dan analisis dilakukan menggunakan metode regresi dan analisis mediasi. Hasilnya menunjukkan Variety of Content, User Experience, dan Price Fairness secara signifikan mempengaruhi Customer Satisfaction. Selanjutnya, Customer Satisfaction juga memiliki dampak positif dan signifikan terhadap Customer Loyalty. Analisis mediasi mengungkapkan bahwa Customer Satisfaction memediasi hubungan antara faktor-faktor tersebut dan Customer Loyalty. Implikasi praktis dari penelitian ini adalah pentingnya Netflix untuk terus meningkatkan pengalaman pengguna, menawarkan beragam konten yang menarik, serta menjaga harga yang adil untuk mempertahankan kepuasan dan loyalitas pelanggan mereka di pasar Indonesia yang kompetitif.
Electronic Word of Mouth and Its Effects on Consumer Decision-Making: Insights from an Extensive Literature Review Siregar, Akhmad Irwansyah; Johannes, Johannes; Yacob, Syahmardi; Octavia, Ade
Ekonomis: Journal of Economics and Business Vol 8, No 2 (2024): September
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/ekonomis.v8i2.1994

Abstract

This comprehensive literature review critically examines the pervasive influence of Electronic Word of Mouth (E-WoM) on consumer decision-making. Distilling insights from over a hundred scholarly articles spanning the last decade, this paper aims to map out how E-WoM impacts purchasing behaviors across diverse sectors. Methodologically, the review adopts a systematic approach to identify, analyze, and synthesize existing research, providing a robust evaluation of E-WoM's effects through both quantitative and qualitative lenses. Findings indicate that E-WoM significantly shapes consumer perceptions and buying decisions, moderated by source credibility, message sentiment, and consumer involvement. The study's major contributions include a proposed integrative model that links E-WoM dynamics with consumer decision-making processes, offering a nuanced understanding of the mechanisms at play. This model clarifies the pathways through which E-WoM exerts its influence and highlights the role of digital platforms in amplifying consumer voices. Furthermore, the paper identifies critical gaps in current research, particularly in the areas of cross-cultural variations and the influence of emerging technologies. By bridging these gaps, this review serves as a foundational resource for academics and practitioners alike, guiding future research trajectories and informing strategic marketing practices in the digital era.
Entrepreneurial Intentions in Higher Education from the Analysis of Psychological, Human and Social Capitals: A Systematic Literature Review Saputra, Nofrans Eka; Johannes, Johannes; Yacob, Syahmardi; Lubis, Tona Aurora
Journal of Educational, Health and Community Psychology Vol 13 No 2 June 2024
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/jehcp.v13i2.27702

Abstract

This systematic literature review provides a comprehensive exploration of the role of psychological, human, and social capital in shaping entrepreneurial intentions within the context of higher education. The study synthesizes findings from a wide range of empirical studies to assess how these capitals influence students’ aspirations to engage in entrepreneurial activities. An online search was conducted on 125 reputable articles in the 2012-2021 period on entrepreneur intention and psychological, human, and social capital. Our review encompasses a detailed analysis of the psychological constructs that motivate entrepreneurial intentions, such as personal attitude, perceived behavioral control, and subjective norms. Furthermore, we examine human capital elements, including education, skills, and experience, alongside social capital aspects like social networks and family support systems. This review highlights the complex interplay between individual capabilities and contextual factors by integrating insights from multiple theoretical frameworks, including the Theory of Planned Behavior and Social Cognitive Career Theory. The findings suggest that while psychological capital is crucial in forming entrepreneurial intentions, human and social capital are equally significant in providing the necessary resources and networks to act on these intentions. This review contributes to academic discourse by clarifying the roles and relationships of different types of capital in entrepreneurial intention formation among higher education students, offering implications for educators and policymakers in fostering a conducive entrepreneurial ecosystem. 
Skill, Transformational Leadership, And Competitiveness: Relationships In A Love Triangle Tegor, Tegor; Johannes, Johannes; Jaya, R Indra Kusuma; Thasimmim, Said Nuwrun
JURNAL AL-TANZIM Vol 7, No 2 (2023)
Publisher : Nurul Jadid University, Probolinggo, East Java, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33650/al-tanzim.v7i2.5053

Abstract

This study aims to see the extent to which transformational leadership plays a role in mediating the relationship between personal skills and the competitiveness of private employees in the Karimun district. The total population used was 75 respondents selected based on random sampling techniques. Data analysis techniques use Smart PLS, and the results of this study are: 1) Skills have a direct and significant effect on competitiveness; skills possessed by employees can help increase the competitiveness of companies in a competitive market. 2) Skills have a significant influence on transformational leadership. Good skills can help a leader to set a good example, provide clear direction, motivate the team, solve problems, and build good relationships with his team members. 3) Transformational leadership has a significant positive impact on the company’s competitiveness. Transformational leadership can help increase productivity, drive innovation, increase employee satisfaction, and improve company reputation and competitiveness. 4) Skills have a direct and significant effect on competitiveness through transformational leadership. Skills can help increase productivity, drive innovation, increase employee satisfaction, improve a company's reputation, and enhance a company's overall competitive ability.
Innovative Behavior in The Health Sector During the Covid-19 Pandemic: A Moderated- Mediated Perspective Putri, Melisa Ariani; Johannes, Johannes; Rosita, Sry
Enrichment: Journal of Multidisciplinary Research and Development Vol. 3 No. 8 (2025): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v3i8.509

Abstract

The Covid-19 pandemic has forced rapid changes. To support this acceleration of change, employees' innovative behavior is essential. Innovative behavior serves as a construct for generating ideas and implementing them. This study aims to develop a model of innovative behavior influenced by job design, with a moderating perspective of knowledge sharing and a mediating perspective of intrinsic motivation. The sample in this study consists of 258 respondents, with data analysis techniques using SEM-PLS and WarpPLS 7.0. The findings indicate that job design has a significant positive effect on intrinsic motivation, knowledge sharing, and employees' innovative behavior. Intrinsic motivation serves as a mediator, influencing the indirect relationship between job design and innovative behavior, partially mediating this relationship. Meanwhile, knowledge sharing as a moderator strengthens the relationship between job design and innovative behavior among employees. This suggests that knowledge exchange among employees generates information related to the pandemic, facilitating opportunities and changes through creative solution concepts that promote and implement their innovative ideas in the workplace.
Exploring Kang Dedi Mulyadi's Strategic Leadership Model As Governor of West Java Priyanto, Dwi; Kusnadi, Mhd. Fery; Johannes, Johannes
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) Vol. 4 No. 12 (2025): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID), December 2025
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to explore the concept of strategic leadership through the leadership practices of Kang Dedi Mulyadi as Governor of West Java. The research approach used is descriptive qualitative with a literature study method, through searching various scientific sources and public policy documentation related to Dedi Mulyadi's leadership style. The analysis was conducted by comparing strategic leadership theories from various experts, such as Hughes, Yukl, and Suhardono, with the strategic practices and policies implemented by Dedi Mulyadi during his leadership. The results of the study show that Dedi Mulyadi's leadership is highly relevant to the characteristics of strategic leadership. This is reflected in his ability to formulate a long-term development vision, reprioritize pro-people budgets, implement innovative policies in the fields of infrastructure, education, and culture, and utilize social media as a means of public communication and social education. In addition, his leadership approach based on Sundanese local wisdom makes his public policies more humanistic, participatory, and rooted in the social values of the community. The conclusion of this study confirms that the strategic leadership practices implemented by Dedi Mulyadi are relevant to contemporary strategic leadership theory, particularly in terms of courage in decision-making, ability to manage change, focus on long-term results, and integration of cultural values into governance strategies. This leadership model can serve as an example of the application of contextual and locally-oriented strategic leadership in regional governance in Indonesia.
Adaptive Leadership: Regional Leaders Respond to the Pressure of 8 Percent Economic Growth in Indonesia Scorda, Jotha; Oktavia, Ayu Rahmawati; Johannes, Johannes
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) Vol. 4 No. 12 (2025): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID), December 2025
Publisher : Sean Institute

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Abstract

This study analyzes the need for adaptive leadership in responding to various central government pressures on regional governments fiscal pressures and demands for regional economic growth, particularly in the context of the eight percent national growth target. Through a Systematic Literature Review (SLR) approach to 30 articles published between 2020 and 2025, this study integrates three main concepts: fiscal stress, regional economic structure, and adaptive leadership. The analysis shows that fiscal stress significantly influences development capacity, especially in regions dependent on commodities. Adaptive leadership is proven to be a key variable that enables regional governments to maintain development stability through innovative strategies, cross-sector collaboration, and economic diversification. This study offers an integrative conceptual model that emphasizes the importance of adaptive capacity as a foundation for resilient regional governance.
STRATEGI PENGEMBANGAN KOMPETENSI GUNA KEBERLANJUTAN USAHA TENAGA KERJA DI KABUPATEN TANJUNG JABUNG BARAT Al Ihkam, Febrianto; Johannes, Johannes; Rosita, Sry
Jurnal Manajemen Terapan dan Keuangan Vol. 14 No. 04 (2025): Jurnal Manajemen Terapan dan Keuangan
Publisher : Program Studi Manajemen Pemerintahan dan Keuangan Daerah Fakultas Ekonomi dan Bisnis Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jmk.v14i04.52149

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Kompetensi terhadap Keberlanjutan Bisnis dan Kebijakan Pemerintah dengan menggunakan pendekatan Structural Equation Modeling–Partial Least Square (SEM-PLS). Model penelitian terdiri atas tiga variabel laten, yaitu Kompetensi, Keberlanjutan Bisnis, dan Kebijakan Pemerintah. Hasil analisis model pengukuran (outer model) menunjukkan bahwa seluruh indikator memiliki nilai outer loading di atas 0,7 serta nilai Average Variance Extracted (AVE) lebih besar dari 0,5, yang menandakan terpenuhinya validitas konvergen. Nilai composite reliability yang melebihi 0,9 menunjukkan tingkat reliabilitas konstruk yang sangat baik. Hasil analisis model struktural (inner model) menunjukkan nilai R-square sebesar 0,569 untuk variabel Keberlanjutan Bisnis dan 0,702 untuk variabel Kebijakan Pemerintah, dengan nilai Q² sebesar 0,872 yang mengindikasikan kemampuan prediktif model yang sangat kuat. Pengujian hipotesis membuktikan bahwa Kompetensi berpengaruh positif dan signifikan terhadap Keberlanjutan Bisnis dan Kebijakan Pemerintah, serta Keberlanjutan Bisnis memediasi hubungan antara Kompetensi dan Kebijakan Pemerintah. Dengan demikian, peningkatan kompetensi memiliki peran yang sangat penting dalam memperkuat keberlanjutan bisnis dan mendukung efektivitas kebijakan pemerintah.
Discipline to Build Characterin Government: A Literature Review and Conceptual Analysis Kurniawan, Hendra; Rahmawati , Emilia; Johannes, Johannes
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) Vol. 4 No. 12 (2025): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID), December 2025
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research analyzes the conceptual framework of "The Discipline of Building Character" by Joseph L. Badaracco Jr., focusing on the formation of leadership character through Defining Moments. This research is motivated by a paradigm shift in leadership ethics studies, from a rule-based approach to character-based ethics or virtue ethics. The ethics paper identifies that large-scale corporate failures reflect a crisis of leadership character that requires an internal mechanism of self-reflection discipline. Badaracco argues that Defining Moments—choices between two deeply held ideals (right-versus-right)—are a laboratory for character formation that is cumulative and continuous. The research conducts a comprehensive synthesis of the contributions of ten major researchers in character ethics and moral leadership, placing Badaracco's framework in theoretical dialogue with classical virtue ethics and contemporary character development models. Defining Moments are identified through three dimensions: (1) Personal Identity ("Who Am I?"), (2) Collective Relationships ("Who Are We?"), and (3) The Social Role of Institutions ("Who Is Our Company?"). Badaracco's framework synthetically combines Aristotelian wisdom on phronesis (practical wisdom) with existential responsibility for self-creation through authentic choices. Practical implications include the institutionalization of character-based reflection processes, the design of organizations that are anti-cognitive bias, and the modeling of moral ethos by senior leadership.
The INFLUENCE OF PRICE AND SERVICE QUALITY ON CUSTOMER LOYALTY OF INTERNET SERVICE PROVIDERS IN KOTA JAMBI Gufron; Johannes, Johannes; Fazri, Andang
Journal of Business Studies and Management Review Vol. 9 No. 1 (2025): JBSMR, Vol 9 No.1 December 2025
Publisher : Management Department, Faculty of Economics and Business, Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jbsmr.v9i1.51917

Abstract

This study aims to analyze the influence of price and service quality on customer loyalty toward internet service providers in Jambi City, with digital dependency as a moderating variable. The rising penetration of internet usage has intensified competition among service providers, making pricing strategies and service quality critical factors in retaining customers. A quantitative approach was employed through a survey of 384 customers, and data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The results show that both price and service quality have a positive and significant effect on customer loyalty, with service quality exerting a stronger influence than price. Digital dependency significantly moderates the relationship between price and customer loyalty, weakening its impact, whereas in the relationship between service quality and customer loyalty, it significantly strengthens the effect. These findings indicate that among customers with high levels of digital dependency, service quality becomes a more dominant factor than price. The implications of this study emphasize the need for internet service providers to combine competitive pricing strategies with continuous improvement in service quality, while also considering customers’ levels of digital dependency when designing effective retention strategies.
Co-Authors Ade Octavia Ade Titinifita AKHMAD IRWANSYAH SIREGAR Al Ihkam, Febrianto Albetris Aminuyati Amri Amir Andang Fazri Arbanur Rasyid AS, Fatimah Desta Fitriana Dian Anita Sari Dianasanti Salati Dwi Priyanto Efvy Zamidra Zam eka evriza, eka Endang Ruswanti Fachrosi, Deci Fadhillah, Rini Firhan, Aditia Fitriani, Enny Gufron Hanffy, Jamal Hernawi Silalahi, Hernawi Imansuri, Febriza Januardi, Kristanto Jaya, R Indra Kusuma Johni Paul Karolus Pasaribu Juniarsih, Delvita Kariadna, Fatya Kula Ginting Kusnadi, Mhd. Fery Lubis, Maulana M Hutagaol Marsinta Uli Nainggolan Maulana Arafat Lubis Melisa Ariani Putri Muhammadi, Muhammadi Mulawarman, Logi Nanda Billy Amero Nashran Azizan Nofrans Eka Saputra, Nofrans Eka NOVITA EKASARI Nur Asyah, Nur Nurwijayanti Nuwrun Thasimmim, Said Oktarendah, Fatma Oktavia, Ayu Rahmawati Oktaviana Nirmala Purba Pramana, Alamria Pratikno, Yuni Purawijaya, Handrian Putri, Shindy Kurnia Rahmawati , Emilia Raja Sharah Fatricia Rajagukguk, Iswento Rizki Manarissar Rini Fadhillah Putri Rosita , Sry Sanurya Putri Purbaningrum Scorda, Jotha Shindy Kurnia Putri Shofia Amin Siagian, Sahat Parulian Sigit Indrawijaya Simatupang, Debora Solih, Edwin Sahrial Sry Rosita Suharmiyati, Suharmiyati Sumarni Sumarni Susianto, Budi syahmardi yacob Sylvia Kartika Wulan Bhayangkari Tegor, Tegor Tona Aurora Lubis Wawan Novianto WB, Sylvia Kartika Yacub, Syahmardi Yenny Iskandar