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RESPONSIVITAS PEGAWAI TERHADAP PELAYANAN E-KTP DI KABUPATEN ENREKANG Ramadhan, Muhammad; Malik, Ihyani; Taufik, Ahmad
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 2 (2024): April 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i2.14111

Abstract

The aim of the study was to determine the Responsiveness of State Civil Apparatus in the E-KTP Service at the Office of the Population and Civil Registration Office of Enrekang Regency. This type of research uses a qualitative method with a type of research. Data collection techniques using the method of observation, interviews and documentation. Data analysis using an interactive analysis model. The results of the study show that the responsiveness of state civil servants in e-KTP services at the Population and Civil Registration Office of Enrekang Regency has not been maximized because there are several aspects, such as: the aspect of service speed and the ability to respond to complaints is still not optimal because there are still complaints from the community concerned rather than that aspect. However, in terms of the accuracy of the service, it has been said that this is the maximum, seen from the absence of public complaints regarding the accuracy of the aspect of the accuracy of the service. 
IMPLEMENTASI PROGRAM KOTA TANPA KUMUH (KOTAKU) DI KABUPATEN SOPPENG Rusyda, Rusyda; Malik, Ihyani; Syukri, Syukri
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 3 (2024): Juni 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i3.14133

Abstract

This study aims to find out how the Implementation of the Cities Without Slums Program in Lilirilau District, Soppeng Regency The type of research used in this research is qualitative research with a descriptive approach. The results of the study show that aspect 1) implementation of program development can be seen from the development of clean/drinking water, environmental road construction, drainage development and waste management which have been benefited by the community. Aspect 2) Implementation Implementation and learning Development program, namely access to clean water, construction of environmental roads, construction of Drainage and Waste Management, Aspect 3) Evaluation of the City Without Slums Program Through the city without slums program, it seeks to establish cooperation between each element to create a city without slums through management waste management and maintaining cleanliness. Supporting factors are in organizational behavior and inhibiting factors. The implementation of the city without slums program still has obstacles, there is still a slum environment that has not been worked on
PRAKTIK GOOD GOVERNANCE DALAM PELAYANAN PUBLIK PADA PEMERINTAHAN DESA DI BONTO JAI KECAMATAN BISSAPPU KABUPATEN BANTAENG Angraeni E, Vivi; Malik, Ihyani; Abdi, Abdi
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 6 No. 1 (2025): Februari 2025
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v6i1.14141

Abstract

The aim of this research is to find out the good governance practices of the village government of Bonto Jai, Bissappu District, Bantaeng Regency and the inhibiting and supporting factors. This type of research is qualitative research with a descriptive approach to collecting data using observation, interviews, and documentation. Data analysis technique is data reduction, data presentation. Research results Participation in the village of Bonto Jai was built through formulation, implementation and evaluation. Improving community and government services that work together to solve a problem related to public services in Bonto Jai Village. Transparency conveying policy or program information using direct media and social media. Accountability for implementing the accuracy and completeness of information data in the implementation of village policies or programs. Appropriateness of information data submitted to the public. Supporting factors are cooperation and communication while inhibiting factors are human resource competence, lack of discipline and apathy.
IMPLEMENTASI E-GOVERNMENT ICORE DALAM PENINGKATKAN PELAYANAN PUBLIK DI KABUPATEN PANGKEP AR, Mutia Islam; Malik, Ihyani; Riskasari, Riskasari
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 6 (2024): Desember 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i6.14150

Abstract

This study aims to determine the implementation of e-government icore in improving public services at the Department of Population and Civil Registration in Pangkep district. The type of research used is qualitative research with descriptive research type. Data collection techniques include observation, interviews, and documentation. The results of the study are 1) Elements of Support, Support or support provided by the Government regarding the development of e-government implementation of the icore application is said to be optimal and has received great support since the official launch of the icore application. 2) Elements of Capacity (capacity), Capacity or capacity regarding resources both in terms of financial, infrastructure and human in the implementation of e-government icore in improving public services at the Pangkep Regency Population and Civil Registration Office has been considered optimal. Related to the availability of financial or budgetary resources, this comes from the APBD 3) Elements of Value (benefits) The value or benefits of the icore application have been felt by the community with the various kinds of conveniences offered, 
STRATEGI PEMERINTAH DALAM MENINGKATAN KUALITAS PELAYANAN PUBLIK DI KABUPATEN ENREKANG Hijriah, Nursyafitra; Madani, Muhlis; Malik, Ihyani
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 6 (2024): Desember 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i6.14152

Abstract

Penelitian ini bertujuan untuk mengetahui strategi pemerintah dalam meningkatan kualitas pelayanan di Kantor Dinas Kependudukan. Penelitian ini menggunakan pendekatan penelitian kualitatif deskriptif. Informasi penelitian ini dikumpul melalui observasi, wawancara, dan dokumentasi. Hasil penelitian ini menunjukkan bahwa strategi pengembagan pelayanan telah menjadi faktor penting dalam peningkatan kualiatas pelayanan publik di Dinas Kependudukan Dan Pencatatan Sipil. Strategi pengembangan sistem prosedur langka-langka yang diambil dalam pengembangan sistem prosedur meliputi standardisasi prosedur, penerapan teknologi informasi, peneningkatan aksesibilitas layanan, pelatihan dan pengembagan sumber daya manusia, seta pemantauan secara berkala, strategi pengembangan infrastruktur mengembangkan teknologi dan sistem informasi yang canggih, kolaborasi dengan pemerintah yang penting, evaluasi yang berkala, serta peningkatan kapasitas sumber daya manusia, agar menjadi langka-langka yang penting dan saling terkait di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Enrekang. Strategi pengembangan budaya dan kultur membangun budaya pelayanan yang berorientasi pada kepuasan masyarakat, meningkatkan komunikasi dan kerjasama antar pegawai, serta mengembangkan sikap profesionalilsme dan integritas.
PRODUKTIVITAS KERJA PEGAWAI PEMERINTAH DESA DI KABUPATEN BARRU Mailand, Arisman; Malik, Ihyani; Tahir, Nurbiah
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 3 (2024): Juni 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i3.14717

Abstract

The aim of this research is to determine the work productivity of employees at the Tellumpanua Village office, Tanete Rilau District, Barru Regency. The research method used is descriptive qualitative with data collection techniques through interview observation. The results of the research show that work productivity at the Tellumpanua village office, Tanete Rilau District, Barru Regency, by looking at three indicators, namely quantity, quality of work and punctuality, is quite good. The quantity of employee work based on interview results shows that employees are able to complete their tasks well within a certain amount. Then in terms of quality, according to the results of the interview, it was stated that the staff had tried to carry out their duties and responsibilities based on the leadership's direction and guidance in accordance with the operational standards set by the government. This is an indicator of punctuality, Tellumpanua village office employees have tried to complete tasks according to the applicant's request. However, employees' timeliness indicators still need special attention regarding their discipline
INOVASI PELAYANAN KESEHATAN MOBILE JAMINAN KESEHATAN NASIONAL DALAM MENINGKATKAN KESEHATAN MASYARAKAT Febriansyah, Muh; Malik, Ihyani; Haerana, Haerana
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 4 (2024): Agustus 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i4.15566

Abstract

This research aims to determine the implementation of the Mobile JKN health service innovation at the Bantaeng Regency BPJS Health Office. The type of research used is qualitative with a descriptive type and data is collected using observation and interview techniques. The results of the research show that the implementation of the Mobile JKN innovation has not run optimally because application users have not reached all levels of society in order to provide quality services to the community. One of the unique features of the Mobile JKN application is the data change feature that is dominantly used and makes it easier for participants without needing to take care of administrative requirements at the BPJS Health Office. The quality of the Mobile JKN application can be seen by the large number of uses of the latest features, such as the online queue feature so that it can reduce the long queues that often occur at health facilities. The multi-functionality of the Mobile JKN application by providing more than 18 features makes it easier for participants to access services designed according to participant needs so that participants are comfortable in using the application. 
PERAN PENGAWASAN BADAN PERMUSYAWARATAN DESA (BPD) DALAM PEMBANGUNAN DI DESA BATU KE’DE KECAMATAN MASALLE KABUPATEN ENREKANG Safira, Liya; Malik, Ihyani; Hawing, Hardianto
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 4 (2024): Agustus 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i4.15722

Abstract

This research aims to determine the role of BPD supervision in development in Batu Ke'de Village. The village government in this research collected data through interviews, observation and documentation. Data analysis through data reduction, data presentation and inference, the results of the research show that the BPD of Batu Ke'de Village in carrying out its BPD supervisory role has 4 dimensions, namely standards, determination of measurements, which can be seen in the implementation of the supervisory duties of the village treasury BPD in Batu Ke'de Village. determining activity performance measurements, measuring activities and comparing activities with standards, as well as deviation analysis are basically carried out correctly and in accordance with the SOP provided. Barriers to BPD in carrying out supervisory duties are the low level of education of BPD members, conflicts of interest, and inadequate allocation of BPD operational resources.
PENGARUH TATA KELOLA ADMINISTRASI DESA TERHADAP TINGKAT KEPUASAN MASYARAKAT DI DESA UMPUNGENG, KECAMATAN LALABATA, KABUPATEN SOPPENG Dwijayanti, Rifalni; Muhammadiah, Muhammadiah; Malik, Ihyani
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 5 (2024): Oktober 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i5.16280

Abstract

This research aims to evaluate the influence of governance on the level of community satisfaction in Umpungeng Village. Utilizing quantitative methods, the results demonstrate that the impact of governance can be categorized as highly positive. Respondent analysis reveals that the reliability variable scores at 81%, while the independence variable scores at 70%. Through simple linear regression analysis, it was identified that variables X4 (responsibility) and Y4 (assurance) exert a strong influence, with an F value of 21.462 and a significance level of 0.000. These findings support the acceptance of the alternative hypothesis (H1) and the rejection of the null hypothesis (H0). In the regression equation, the constant value is 8.061, and the responsibility value (X4) is 0.553. Further analysis indicates that the independence variable (X4) holds a notably strong influence, with a Beta Standardized Coefficients value of 0.81 or 81%. The conclusion drawn from this research is that governance significantly impacts community satisfaction, particularly when associated with physical aspects.
ETIKA BIROKRASI DALAM PEMBUATAN E-KTP PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN PINRANG Yuniar, Alfira; Malik, Ihyani; Tahir, Nurbiah
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 5 No. 5 (2024): Oktober 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i5.16293

Abstract

This research aims to determine the ethics in e-KTP making services at the Pinrang Regency Population and Civil Registration Service Office. This research uses a research method with a qualitative approach using data obtained through observation, interviews and documentation at the Pinrang Regency Population and Civil Registration Office. This research was conducted for approximately 2 months. It is hoped that the results of the research will provide an in-depth understanding of ethics in e-KTP making services at the Pinrang Regency Population and Civil Registration Service Office in terms of 4 (four) aspects of research observation which include efficiency, impersonal, personal system, responsibility. It is hoped that this research can be used as input for government officials in efforts to improve bureaucratic ethics in serving the community and provide a contribution of knowledge for future researchers.
Co-Authors ., Haerana Abdi Abdi, Abdi Abdul Mahsyar Afriani Afriani Ahmad Syarif Ahmad Taufik Ahmad Taufik Akbar Akbar Akbar, Muhammad Akbar Akramila, Nurul Amelia, Renita Amir, Fitriani Anak Agung Istri Sri Wiadnyani Andi Akbar, Andi Andi Annisa Amalia Andi Luhur Prianto Andi Luhur Prianto Andi Nuraeni Aksa Andi Rosdianti Razak Andi Rosdianti Razak, Andi Rosdianti Andriani AS Anggi Setiawan Angraeni E, Vivi Ansari, Muh Isa Anwar Parawangi Anwar Parawangi Anwar Parawangi Anwar Parawangi, Anwar AR, Mutia Islam Ariyawan Alfayed Martmono Ati, Rayu Ayinun, Ayinun Bakri Bakri Bau Sri Sudarni Budi Setiawati Budi Setiawati Budisetiawati Budisetiawati Burhanuddin Burhanuddin Burhanuddin Burhanuddin, Burhanuddin Busri Darmais Darmais Darwis, Aulia Febrianty Darwis, Masriani DIAN LESTARI Dwijayanti, Rifalni Ekayanti, Reski Estefanie G. Cortez Fajar, Fera Juliana Fatmawati A Mappasere Fatmawati Fatmawati Fatmawati Fatmawati Fatmawati, Fatmawati Febrian, Muhammad Febriani, Eka Febriansyah, Muh Haerna, Haerana Hamrun Hamsiah, ST Harnisah, Yuli Hastuti Hastuti Hawing, Hardianto Herliza, Herliza Herman, Sudirman Hidayatullah Hidayatullah Hijriah, Nursyafitra Hikmal, Muhammad Hüseyin Okur Ikhsan, Nurul Ansaria Ikmal, Muh Indah Muhadara Irma Irma Isyam, Isyam Jaelan Usman Jaelan Usman Jaelan Usman, Jaelan Kahar Akeb Muzaqar Kamaluddin Kamaluddin Karimullah, Suud Sarim Kartini Kharisma Nur Kartini. M Kartini. M Lestari, Resti Lukman Hakim Lukman Hakim Lukman Hakim Mailand, Arisman Mappamiring Mappamiring Mappamiring Mappamiring Mardiana Mardiana Masiga, Hasriani Monika, Agnes Muhammad Arifin Muhammad Hikmal Muhammad Ramadhan Muhammad Randhy Akbar Muhammad Tahir Muhammadiah Muhammadiah Muhammadiah Muhammadiah Muhammadiah Muhammadiah, Muhammadiah Muhlis Madani, Muhlis Mumayyisah, Fadiyah Munadiah Munadiah Musdalipa Musdalipa Musliha Karim Mustari, Nuriyanti Mustika Mustika Nasrulhaq Nasrulhaq Nasrulhaq Nasrulhaq, Nasrulhaq Norisa Norisa Nur Alifhia Muhammad Nur Ayyul Hisbani Nur Khaerah Nur Khaerah Nur Khaerah, Nur Nur Wahid Nur Wahid Nur Wahid, Nur Nurdiansyah B, Aldy Nurfadilla, Nurfadilla Nurul Ansaria Ikhsan Nurul Ismi, Andi Putri Nuryanti Mustari, Nuryanti P, Hafiz Elfiansya Pangestu, Fitri Putri Parawu, Hafiz Elfiansyah Pratama, Muhammad Randy Puji Astuti Putri, Muchlisa Eka Rahim, Samsir Rahman Raman Raman Reski Devi Ria, Hesty Sebita Rika Rika Riskasari Riskasari, Riskasari Riswan Jufri Rusdi Rusdi Rusyda, Rusyda Safira, Liya Salsabila, Unik Hanifah Salzabila, Andi Ghefira Sari, Andi Aswinda Sari, Riska Sarif, Nurul Akbar Siti Nurhazila Febryna Khaidir Sofianti, Maya Solihin Solihin Sri Wahyuni Sucipto Sumria Sumria syamsidar syamsidar Syukri Syukri Tahir, Nurbiah Tina, Tina Titin Purwaningsih Ulandari, Dewi Umar, M Amin usman usman Wahdania Suardi Yahya, Muh Yuniar, Alfira Yuniarti, Andi Yuli Zainal Marra Zakib, Muh Zaldi Rusnaedy