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All Journal Biota: Jurnal Ilmiah Ilmu-Ilmu Hayati E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Jurnal Matematika & Sains Jurnal Riset Industri Hasil Hutan Jurnal Ilmiah Mahasiswa Pendidikan Guru Sekolah Dasar Jurnal Mirai Management Jukung (Jurnal Teknik Lingkungan) Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan IKRA-ITH ABDIMAS Jurnal Dunia Kesmas JURTEKSI YUME : Journal of Management JUPE : Jurnal Pendidikan Mandala Pena Islam Jurnal Pendidikan Agama Islam Abdi: Jurnal Pengabdian dan Pemberdayaan Masyarakat Tarbiyah Al-Awlad: Jurnal Kependidikan Islam Tingkat Dasar Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Kajian dan Pengembangan Umat Jernih : Jurnal Tugas Akhir Mahasiswa Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis International Journal of Humanities Education and Social Sciences Jurnal Ilmiah Berkala Sains dan Terapan Kimia NUSANTARA: Jurnal Pengabdian Kepada Masyarakat Academic Journal Perspective : Education, Language, and Literature Safari : Jurnal Pengabdian Masyarakat Indonesia Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Jurnal Manajemen Riset Inovasi Darma Sabha Cendekia Chimica Didactica Acta : Journal of Chemistry and Chemistry Education Lokawati: Jurnal Penelitian Manajemen dan Inovasi Riset Riset Ilmu Manajemen Bisnis dan Akuntansi Khirani: Jurnal Pendidikan Anak Usia Dini Ardhi: Jurnal Pengabdian dalam Negri Jurnal Padamu Negeri Jurnal Manajemen Bisnis Digital Terkini Federalisme : Jurnal Kajian Hukum Dan Ilmu Komunikasi International Journal of Accounting, Management, and Economics Research : Ijamer Proceeding of The International Conference on Management, Entrepreneurship, and Business Brilliant International Journal of Management and Tourism Jurnal Riset dan Inovasi Manajemen
Mahmud Mahmud
Pusat Pemanfaatan Sains Atmosfer dan Iklim – LAPAN, Jl. Dr. Junjunan no. 133, Bandung
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Public Health Social Sciences Other

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Effects of Transformational Leadership on Employee Performance in Business Organizations: A Systematic Literature Review Mahmud Mahmud; Shoalihin Shoalihin; Nurul Hayat
Brilliant International Journal Of Management And Tourism Vol. 3 No. 2 (2023): Brilliant International Journal Of Management And Tourism
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v3i2.1274

Abstract

In the face of increasingly fierce and complex organizational competition, this allows organizations to change the management pattern strategy that is played especially in increasing optimal performance through the role of human resource management because it is human resources who have a mindset through ideas, opinions, as well as views that are not shared by other resources. Employees are human resources who hold the most important position in implementing an organisation's vision, mission and goals. Employee performance is one of the markers that need to be considered by the organization. When employees feel unmotivated at work, this will have an impact on inhibiting organizational operational activities. Therefore, one strong indicator of influencing the environment is the presence of a leader. There are many styles preferred by employees, one of which is the transformational leadership style, especially in the current digitalization era. This writing aims to understand and explore the influence of transformational leadership style on employee performance. The method used is a Systematic Literature review using secondary data, where the author collects data related to the theme, and information is taken from various Scopus-indexed journals. The results of the study suggest that the transformational leadership style can affect the performance of employees in the organization. Because employees are actively involved, they feel increased motivation, increased trust, willingness to follow philosophy, ideology, vision, and increased consequences of interesting change. They have high commitment and can see one's abilities. Employees who are inspired by transformational leadership are also more likely to immerse themselves in work, resulting in better task performance and helping behaviours that ultimately help build organizational progress
The Impact of Payment Gateway Adoption, Digital Financial Literacy, and Financial Inclusion on MSMEs' Financial Performance Lamidi Lamidi; Marjam Desma Rahadhini; Sisca Dian Rahmawati; Nabilla Putri Amaria; Mahmud Mahmud; Tubagus Achmad Darodjat
Jurnal Telekomunikasi dan Informatika Lbh. 3 Àir. 1 (2025): International Journal Of Accounting, Management, And Economics Research (IJAME
Publisher : Fakultas Ekonomi dan Bisnis Universitas Dian Nuswantoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56696/ijamer.v3i1.147

Abstract

The pandemic has significantly impacted Micro, Small, and Medium Enterprises (MSMEs), especially in Solo Raya, where adaptation to digital technology is now crucial for survival in an increasingly complex market. This research focuses on the influence of three key factors—Fintech-based payment gateways, digital financial literacy, and financial inclusion—on the financial performance of MSMEs in Solo Raya. The adoption of Fintech is vital due to the rise of cashless transactions and shifting consumer behaviors, making digital financial management essential for MSMEs to thrive. Solo Raya, known for its rich cultural and culinary heritage, has a growing MSME sector that drives the local economy. However, the lack of digital financial literacy and financial inclusion poses challenges for business growth and financial stability. This study employs a quantitative method, using a survey distributed to culinary MSMEs across Solo Raya, including Surakarta, Wonogiri, Klaten, Boyolali, and Karanganyar. Data is analyzed with SEM-PLS (Partial Least Square), assessing validity, reliability, and the relationships between variables through SmartPLS. This research aims to provide insights that will help MSMEs effectively adapt to digital advancements, ensuring sustainable growth and competitiveness. The results which states that digital payment adoptions, digital financial literacy, financial inclusion has impact on the MSME’s financial performance.
Service Quality and Emotional Experience as Key Drivers of E-Wom in the Hospitality Sector Muhammad Zain Maajid; Mahmud Mahmud; Tubagus Achmad Darodjat
Jurnal Telekomunikasi dan Informatika Lbh. 3 Àir. 1 (2025): International Journal Of Accounting, Management, And Economics Research (IJAME
Publisher : Fakultas Ekonomi dan Bisnis Universitas Dian Nuswantoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56696/ijamer.v3i1.163

Abstract

This study aims to examine the effect of service quality and positive emotional experience on customer satisfaction and positive eWOM at Patra Semarang Hotel & Convention. Service quality and positive emotional experience are considered important factors that can increase customer satisfaction and influence the behavior of sharing positive experiences through digital platforms. The research method used is a quantitative approach using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS). Data were collected through an online questionnaire distributed to 181 respondents who had stayed at the hotel. The results showed that service quality has a significant positive effect on customer satisfaction and positive eWOM. Positive emotional experience also has a significant effect on customer satisfaction, but does not have a direct effect on positive eWOM. In addition, customer satisfaction is proven to function as a mediator connecting service quality and positive eWOM. These findings underline the importance of improving service quality and attention to customer emotional experiences to encourage them to share positive experiences online. The implications of this study suggest that hotel managers need to prioritize service quality and create pleasant emotional experiences to increase customer satisfaction and utilize positive eWOM as an effective promotional tool. This research contributes to theory development in hospitality, by providing a deeper understanding of the role of service quality and emotional experiences in creating customer satisfaction and positive experience sharing behavior.
Workshop Peningkatan Organization Image SDN 2 Mojosari Kabupaten Rembang Febrianur I. F. S. Putra; Suhita W. Setyahuni; Mahmud Mahmud; Awanis L. Haziroh
ARDHI : Jurnal Pengabdian Dalam Negri Vol. 1 No. 6 (2023): ARDHI : Jurnal Pengabdian Dalam Negri
Publisher : Asosiasi Riset Pendidikan Agama dan Filsafat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ardhi.v1i6.110

Abstract

A good organization image is one of the factors for an organization to be able to achieve competitive advantage. To create a good image of an organization, an effective communication process is needed to the public. Online communication media and social media are effective organizational communication tools and can improve the organization's image. This community service activity is packaged in the form of training which aims to improve the skills of SDN 2 Mojosari teachers in mastering online media and social media as a means of organizational communication. Effective organizational communication can create a good image of the organization. This training activity has an impact on increasing the abilities of teachers and changing digital-based organizational communication strategies to improve the organization's image as one of the organization's competitive advantages.Organization image, Social Media, Organization Communication, Competitive Advantage
Pemanfaatan Media Sosial sebagai Strategi Pemasaran Inovatif pada Start-Up Mahasiswa dan Calon Mahasiswa di Malaysia Sih Darmi Astuti; Mahmud Mahmud; Naysila Angelli; Aliya Zahra; Julia Mulidawati; Maulidda Amanda Rossa; Alya Latiffa
Nusantara: Jurnal Pengabdian kepada Masyarakat Vol. 5 No. 2 (2025): Mei: NUSANTARA Jurnal Pengabdian Kepada Masyarakat
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/nusantara.v5i2.4673

Abstract

Social media is now a very important factor especially for startups, especially in the early stages of growth and brand recognition. The Importance of Social Media as a Marketing Strategy for Startups Students and prospective students in Malaysia. With the increasing use of digital platforms, utilizing social media has become a crucial strategy to reach target audiences, build brand awareness, and increase customer interaction. Seeks to enhance students’ comprehension of the strategic role of social media in effectively marketing their goods and services. Without a social media presence, a startup is missing out on a huge opportunity to grow, be recognized, and connect with potential customers. It is not just about digital existence, but also about competitiveness and business continuity.
PENGUATAN DAYA SAING PENGUSAHA MIKRO SURAKARTA : REVOLUSI VISUAL MELALUI PELATIHAN FOTOGRAFI PRODUK Sisca Dian Rahmawati; Febrianur Ibnu Fitroh Sukono Putra; Mahmud Mahmud; Awanis Linati Haziroh; Rina Wulandari
Jurnal Padamu Negeri Vol. 1 No. 3 (2024): Juli : Jurnal Padamu Negeri (JPN)
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/d7371t68

Abstract

PCM Laweyan has trained entrepreneurs in various fields, including the service, trade, production/manufacturing, culinary, and consulting sectors. Along with developments in technology, information and communication, businesses under PCM Laweyan must adopt new approaches to their business activities according to market desires. The entrepreneurs assisted by PCM Laweyan must utilize digital marketing in their marketing process. This is useful for increasing turnover and expanding the business market fostered by PCM Laweyan. However, entrepreneurs assisted by PCM Laweyan experience difficulties getting the right information technology solutions and need clarification about finding the right solution from the many different types of technology products. Therefore, this service aims to guide the choice of the right information technology according to the type of business and its needs and optimize the technology used. This program covers three areas: information and technology, marketing management, and HR management. The methods applied are training, mentoring, monitoring, and evaluation. The results of this service program can be seen from the changes on social media and MSMEs' websites after training and mentoring. Their promotional content becomes more attractive and professional, reflecting the impression of professionalism and quality of the products offered. This service program has helped increase the attractiveness of MSME businesses in the wider market through social media and e-commerce platforms.
Needs Analysis for Developing an Islamic Religious Education and Character Curriculum Incorporating Local Wisdom in West Java Senior High Schools Agus Ruswandi; Hasan Basri; Setia Gumilar; Mahmud Mahmud
International Journal Of Humanities Education and Social Sciences (IJHESS) Vol 5 No 3 (2025): IJHESS DECEMBER 2025
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijhess.v5i3.1889

Abstract

This study aims to analyze the needs for developing the Merdeka Curriculum in the subject of Islamic Religious Education (PAI) and Character, based on local wisdom at the senior high school level, with a focus on the cultural context of West Java communities. The background of this research lies in the predominance of textual and normative approaches in PAI instruction, which have not fully accommodated local values such as religious traditions, regional languages, and living cultural practices within society. Using a mixed-methods approach with a concurrent triangulation design, data were collected through questionnaires and interviews involving 373 students and 191 PAI teachers from five public senior high schools in West Java. The findings indicate that more than 70% of respondents support the integration of local wisdom values into the PAI curriculum. The most prominent aspects include the need for contextual learning guidelines, the scarcity of locally relevant textbooks, and the importance of using regional languages in delivering religious materials. The study concludes that developing a PAI curriculum adaptive to local cultural contexts is not only crucial for enhancing the relevance of learning but also strategic in shaping an inclusive, moderate religious identity rooted in students’ social realities. The results of this needs analysis are expected to serve as both a conceptual and practical foundation for designing a PAI curriculum that is contextual and responsive to the dynamics of Indonesia’s multicultural society.
Enhancing Skincare Purchase Decisions: A Case Study of Facetology in Semarang City Anisah Gadiez Salsa Aprilleony; Mahmud Mahmud; Bara Zaretta; Febrianur Ibnu Fitroh Sukono Putra
Proceeding of the International Conference on Management, Entrepreneurship, and Business Vol. 2 No. 2 (2025): Proceeding of the International Conference on Management, Entrepreneurship, and
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/icmeb.v2i2.342

Abstract

This study aims to analyze the influence of brand image, word of mouth, and product quality on the purchase decision of Facetology skincare products. The study uses a quantitative method to obtain objective and generalizable results. The sample consisted of 100 respondents, who were individuals who had purchased or used Facetology skincare products. The sampling technique used was purposive sampling, ensuring that the selected respondents met criteria relevant to the research objectives. Data collection was conducted through the distribution of questionnaires to the selected respondents to gather the necessary information. The data analysis technique employed was Smart PLS 4.0, which efficiently and accurately measures the relationships between variables. This study emphasizes the importance of understanding the factors influencing purchase decisions in the skincare industry, particularly for the Facetology brand. The results of the study indicate that word of mouth has a positive and significant effect on the purchase decision of Facetology products. Additionally, brand image was found to have no significant effect on the purchase decision, while product quality had a positive and significant effect on the purchase decision of Facetology products. The implications of this study suggest that the company can leverage word of mouth as an effective marketing strategy and focus more on improving product quality to influence consumer purchase decisions.
Peran Brand Image, Kualitas Produk, Promosi Online dan Tingkat Kepercayaan Produk pada Pengambilan Keputusan Pembelian: Studi Kasus pada CV. Tenun Mulia Gemilang Galang Eko Prabowo; Vincent Didiek Wiet Aryanto; Mahmud Mahmud; Piji Pakarti
Jurnal Riset dan Inovasi Manajemen Vol. 3 No. 1 (2025): Februari: Jurnal Riset dan Inovasi Manajemen
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jrim-widyakarya.v3i1.4414

Abstract

The purpose of this study was to determine how brand image, product quality, online promotion, and product trust level influence consumer decisions to purchase products at CV. Tenun Mulia Gemilang. This study used a questionnaire distributed through social media in the form of Instagram and Whatsapp. This study involved 100 people who were selected randomly. Multiple linear regression analysis was used to analyze the data to evaluate the model between the established variables. The results showed that brand image, product quality, online promotion and product trust level have a significant influence on consumer purchasing decisions for woven products. This study suggests that business actors pay attention to brand image, product quality, and online promotion to increase customer trust and ultimately influence their purchasing decisions. Thus, CV. Tenun Mulia Gemilang can increase consumer product purchasing decisions.
Pengaruh Kinerja Karyawan terhadap Kepuasan Pelanggan dengan Mediasi Kualitas Layanan di Cafe Terserah Dompu Danil Pratiwi; Mahmud Mahmud; Ibrahim Jakariah
Jurnal Manajemen Riset Inovasi Vol. 4 No. 2 (2026): Jurnal Manajemen Riset Inovasi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/mri.v4i2.9300

Abstract

The primary focus of this study is to investigate how employee performance influences customer satisfaction, with service quality serving as a mediating variable. The study was conducted at Cafe Terserah Dompu using a quantitative approach. From a customer population of unknown size, a sample of 97 respondents was selected using accidental sampling. The sample size was determined using a sample size calculator with a margin of error of 10%. Data analysis employed Structural Equation Modeling-Partial Least Squares (SEM-PLS). The results indicate that employee performance has a positive and significant effect on customer satisfaction. Employee performance also has a positive and significant effect on service quality. Furthermore, service quality has a positive and significant effect on customer satisfaction. The results of the mediation test confirmed that service quality mediates the effect of employee performance on customer satisfaction. These findings indicate that optimal staff performance, as conceptualized through the SOBC theoretical framework, can foster the creation of excellent service quality that effectively enhances customer satisfaction and positive experiences at Cafe Terserah Dompu.
Co-Authors Agus Ruswandi Ahcmad Farich Aliya Zahra Alya Latiffa Amalia Enggar Pratiwi Amron Amron Andi Nur fadillah Anisa Yuliani Anisah Gadiez Salsa Aprilleony Annisa Dewi Pangestuti Annisya Bunga Pertiwi Aries Setiawan Ariyani, R Misriah Asmarika Wibawati Astri Kurnia Lestari Aulia Rahma Awanis Linati Haziroh Azrian Noor Badaruddin Mu'min Bambang Hermani Bara Zaretta Bintang Balele Busman Busman Cahaya Al Amin Chairul Abdi Danil Pratiwi Dhiyaur Rahmah Diana Aqmala Dina Puspita Sari Dwi Finna Syolendra Dwi Yuliyanti Astuti Effendi, Maya Syafriana Ekarat Chaichotchuang Elsa Nadia Pratiwi Endri Sentosa Era N R Oktaviana Erdina L.A Rampun Erna Erna Erna Sri Adiningsih Fadia Zulfa Kanaya Fatmawati Fatmawati Febrianur Ibnu Fitroh Sukono Putra Fhaif Yusron Afdillah Fitri Ekasari Fitri Ria Mustalifah Galang Eko Prabowo Gista Yuliza Fitri Gumilar, Setia Haris Budiana Hasan Basri Herlina Astuti Hermin Andi Magga Herry Subagyo Hesty Parbuntari Ibrahim Jakariah Indra Laksana Iskandar Effendi Ismail Ismail Julia Mulidawati Kembang, Lale Puspita Khairil Ansar Lalu Delsi Samsumar, M.Eng. Lamidi, Lamidi Lilis Suryani M Iqbal Marjam Desma Rahadhini Maulana Rafli Azami Maulidda Amanda Rossa Mila Sartika Mita Riani Rezki Muhamad Aulia Aulia Muhammad Agus Muljanto Muhammad Iqbal Fikry Alamsyah Muhammad Zain Maajid Mulyadi Mulyadi Musdalifah Musdalifah Muthia Elma Nabilla Putri Amaria Nana Noviada Kwartawaty Nanda Adhi Purusa Naysila Angelli Nida Noviani Elma Nopi Stiyati Prihatini Nur baity Nurlindah Nurlindah Nurnilasari, Nunung Nurul Hayat Nurul Hayat Pahmi Pahmi Piji Pakarti Puji Handayati Qonita Maharani Rahmat Hidayatullah Rijali Noor Rina Wulandari Roymon Panjaitan Said Darnius Said Idrus Salma Nur Karismah Sarpan Sarpan Shoalihin Shoalihin Sih Darmi Astuti Sisca Dian Rahmawati SITI FATIMAH Siti Nafilah Sovitriana, Rilla Sri Benti Etika Suhita W. Setyahuni Suljumansah Suljumansah sunardi sunardi Sunia Juni Azari Syahril Syahril Syahril Syawal Taufiqur Rohman Tri Yudha S Tubagus Achmad Darodjat Umi Baroroh Lili Utami Usman Usman Vincent Didiek Wiet Aryanto Vita Dhameria Viviani, Olinda Yayuk Ike Melani Yulinar Yulinar Zainuddin Muchtar zulfahmi HB